Jeder Aufenthalt fühlt sich wie zu Hause an

Antwort:

Gentile Belfast, La ringraziamo sinceramente per aver condiviso la Sua esperienza nel nostro appartamento. Siamo lieti di sapere che ha trovato la location eccellente e che l'appartamento ha soddisfatto le Sue aspettative. La posizione centrale e la vicinanza al lungolago e ai servizi sono sicuramente un grande vantaggio per i nostri ospiti, e siamo felici che Lei abbia potuto apprezzarli. Il Suo feedback positivo ci motiva a continuare a offrire esperienze piacevoli e confortevoli. Speriamo di avere l'opportunità di accoglierLa nuovamente in futuro. Cordiali saluti, Happy.Rentals Team

Antwort:

Dear Oleksiy, Thank you for taking the time to share your feedback with us. We’re delighted to hear that you found our central location ideal for your needs. It's wonderful to know that it contributed positively to your experience. We appreciate your comments regarding your stay, and we're glad that you enjoyed your time with us. Your perspective is valuable, and we always strive to provide a pleasant environment for our guests. If you have any further suggestions or would like to share more about your experience, please feel free to reach out. We hope to have the opportunity to welcome you back in the future. Warm regards, Happy.Rentals Team

Antwort:

Vielen Dank für Ihr positives Feedback! Es freut uns sehr zu hören, dass Ihnen die zentrale Lage in der wunderschönen Altstadt gefallen hat. Wir hoffen, Sie bald wieder bei uns willkommen zu heißen! - Happy.Rentals Team

Antwort:

Dear Megan, Thank you for taking the time to share your feedback with us! We are delighted to hear that you enjoyed our great location, the balcony, and the convenience of having a laundry machine in your unit. Your comments about the shower size and the bright street lights are appreciated, as they help us understand our guests' experiences better. We also recognize the importance of luggage storage, and your suggestion is noted. We value your insights and hope to welcome you back for another enjoyable stay in the future. Best regards, Happy.Rentals Team

Antwort:

Liebe Ina, vielen Dank für Ihre Rückmeldung! Es freut uns zu hören, dass Sie die zentrale Lage der Wohnung und die Sauberkeit während Ihres Aufenthalts geschätzt haben. Wir verstehen, dass Geräusche von der Treppe in manchen Momenten hörbar sein können, und wir danken Ihnen für Ihr Verständnis. Wir nehmen Ihren Hinweis bezüglich der Anzahl an Tassen und Gläsern ernst und werden dies in unsere internen Überlegungen einbeziehen. Ihr Feedback ist uns wichtig, da es uns hilft, die Erfahrungen unserer Gäste zu verbessern. Wir hoffen, Sie hatten insgesamt einen angenehmen Kurzurlaub und bedanken uns nochmals, dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen. Herzliche Grüße, Happy.Rentals Team

Antwort:

Hallo Silvia, vielen Dank für Ihre tolle Bewertung! Es war eine Freude, Sie zu beherbergen!

Antwort:

Thank you for your detailed feedback! We're glad you enjoyed the excellent location, the amenities, and the quiet nights despite being above a restaurant. We appreciate your suggestions regarding the pillows, towel hooks, and basic kitchen supplies, and we'll take them into consideration for future improvements. We hope to welcome you again! - Happy.Rentals Team

Antwort:

Beste Susanna, Hartelijk dank voor uw positieve review over uw verblijf in onze accommodatie! We zijn blij te horen dat u heeft genoten van de centrale locatie in Riva, en dat het dichtbij de haven een voordeel was voor uw zeilevenement. We waarderen uw feedback over de keukenspullen en zullen dit zeker ter harte nemen. We streven ernaar om de ervaring van onze gasten zo aangenaam mogelijk te maken, en uw opmerkingen helpen ons daarbij. Nogmaals bedankt voor uw tijd en feedback. We hopen dat u een geweldige tijd heeft gehad tijdens uw verblijf en kijk ernaar uit u in de toekomst weer te verwelkomen. Met vriendelijke groet, Happy.Rentals Team

Antwort:

Dear Gyula, Thank you for taking the time to share your feedback with us. We appreciate your insights regarding the information provided and the parking situation. We strive to ensure clarity in our communications, and your comments will help us understand how we can improve the experience for our guests. We are also sorry to hear that you found the sofa bed uncomfortable. Guest comfort is important to us, and your feedback will be taken into consideration as we continually assess our accommodations. We value your input and hope you had a pleasant stay overall. If you have any further comments or concerns, please do not hesitate to reach out. Warm regards, Happy.Rentals Team

Antwort:

Dear Elsa, Thank you for your feedback and for staying with us in Riva del Garda. We’re very sorry to hear about the inconvenience you experienced with the check-in process. Unfortunately, this is a recurring issue when bookings are made through Expedia, as they do not share guest contact details with us due to privacy policies. This means we are unable to reach out to you directly or provide check-in assistance unless you contact us first via our official website. We understand how frustrating this must have been, especially after a long journey, and we truly appreciate your patience in resolving the situation on-site. We will continue working with our partners to improve communication and ensure clearer instructions are provided in the future. Thank you again for your valuable feedback. Kind regards, Happy Rentals Team

Antwort:

Estimada Garazi, Agradecemos sinceramente tu comentario y el tiempo que has dedicado a compartir tu experiencia. Nos alegra saber que valoraste la ubicación y la limpieza de la casa. Lamentamos que la vivienda no haya cumplido con tus expectativas en cuanto al espacio y la comodidad del sofá cama. Tomamos nota de tu observación sobre el ruido exterior y la falta de utensilios de cocina, ya que es fundamental para nosotros que nuestros huéspedes se sientan cómodos y bien atendidos. Tus comentarios son muy importantes y nos ayudarán a mejorar la experiencia de nuestros futuros huéspedes. Si tienes más sugerencias o comentarios, no dudes en hacérnoslo saber. Gracias nuevamente por tu feedback. Atentamente, Happy.Rentals Team