Jeder Aufenthalt fühlt sich wie zu Hause an

Antwort:

Dear Jenny, Thank you so much for taking the time to share your experience with us! We are delighted to hear that you found our location convenient, being close to the railway station and within easy walking distance to the beautiful center of Vernazza. It’s wonderful to know that you found your stay comfortable. Your feedback is greatly appreciated, and it motivates us to continue providing a welcoming environment for our guests. We hope you had a memorable time exploring all that Vernazza has to offer! If you ever decide to visit again, we would love to welcome you back. Warm regards, Happy.Rentals Team

Antwort:

Dear Suska, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay in our apartments and found them clean, comfortable, and well-located. It’s great to know that the amenities, including the hairdryer, cooker, fridge, and kettle, contributed to your satisfaction. Your kind words and recommendation mean a lot to us. We always strive to provide our guests with a pleasant experience, and it’s rewarding to know that we met your expectations. We appreciate you taking the time to share your feedback and hope to welcome you back in the future! Best regards, Happy.Rentals Team

Antwort:

Dear Juan, Thank you for taking the time to share your feedback with us. We truly value your insights and apologize for any inconvenience you experienced regarding the Wi-Fi during your stay. Connectivity can sometimes be challenging, and we appreciate your understanding in this matter. We're glad to hear you enjoyed the location, and we strive to provide our guests with the best experience possible. Your comments will be taken into consideration as we continually work to enhance our services. If you have any further thoughts or suggestions, please feel free to reach out. We hope to have the opportunity to welcome you back in the future. Warm regards, Happy.Rentals Team

Antwort:

Dear Julio, Thank you for taking the time to share your feedback with us. We’re glad to hear that you found our location convenient, being close to the train station. We sincerely apologize for any confusion caused by the photos of our property. We appreciate your insight, as it helps us understand our guests' perspectives better. Your comments regarding the clarity of the images are valuable, and we will certainly take them into consideration as we strive to improve our guest experience. If you have any further suggestions or concerns, please feel free to reach out. We value your opinion and hope to provide you with a better experience in the future. Thank you once again for your feedback. Best regards, Happy.Rentals Team

Antwort:

Dear Julio, Thank you for your feedback. We're glad you enjoyed the accommodation and location. We appreciate your comments regarding the photos and will take them into consideration. Your insights help us improve the experience for future guests. Best regards, Happy.Rentals Team

Antwort:

Dear Guest, Thank you for taking the time to share your thoughts about your recent stay with us. We are pleased to hear that you appreciated our central location, making it convenient for you to explore Vernazza. We value your feedback regarding the amenities in the apartment. We understand how important comfort is during your stay, and we appreciate your suggestions for improving the space. Your comments about the fans, kitchenware, and outdoor seating arrangements have been noted. At Happy.Rentals, we strive to create a welcoming environment for all our guests, and your insights help us understand what areas we can focus on. We hope that despite these concerns, you were able to enjoy your time in beautiful Vernazza. Thank you once again for your review, and we wish you all the best in your future travels. Sincerely, Happy.Rentals Team

Antwort:

Cher Sylvain, Nous vous remercions d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez apprécié l'emplacement idéal de l'appartement, ainsi que la salle de bains agréable et la taille des chambres. Cependant, nous sommes désolés d'apprendre que vous avez rencontré des désagréments pendant votre séjour. Nous comprenons que le manque de chaises et la petite table extérieure n'ont pas répondu à vos attentes. De plus, nous nous excusons pour les problèmes rencontrés avec la plaque de cuisson et le bruit provenant de l'appartement du dessus. Votre confort est important pour nous, et nous prenons vos commentaires en compte. Merci encore pour vos remarques constructives. Nous espérons que votre séjour dans son ensemble a été agréable malgré ces inconvénients. Cordialement, Happy.Rentals Team

Antwort:

Dear Guest, Thank you for taking the time to share your feedback with us. We’re glad to hear that you appreciated the convenient location close to town. However, we sincerely apologize for the disturbances you experienced during your stay. It’s unfortunate that noise from the guests above affected your comfort and sleep, and we understand how frustrating that can be. Regarding the fan request, we regret any delay in response and the inconvenience it caused, especially in the heat and humidity. Your comfort during your stay is important to us, and we appreciate your understanding in this matter. We value your feedback as it helps us improve our services. Thank you once again for sharing your experience, and we hope your future travels are more restful. Best regards, Happy.Rentals Team

Antwort:

Nous vous remercions pour vos commentaires. Nous sommes ravis que vous ayez passé un bon séjour et nous apprécions vos commentaires sur l'appartement. Vos commentaires nous aident à nous améliorer.