Un séjour comme à la maison

Réponse :

Dear Krzysztof, Thank you so much for your kind words! We are thrilled to hear that you had a wonderful experience and that Martyna was able to assist you during your stay. Our team always strives to provide exceptional service, and it's rewarding to know that we met your expectations. We appreciate your recommendation and hope that your time with us was memorable. If you ever find yourself returning, we would be delighted to welcome you back. Wishing you all the best! Warm regards, Happy.Rentals Team

Réponse :

Dear Tomas, Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay at Casa and appreciated our team's efforts. We hope to welcome you back again soon! Best, Happy.Rentals Team

Réponse :

We are glad that you enjoyed the house and its location! We would be happy to welcome you again.

Réponse :

Dear Ieva, Thank you so much for taking the time to share your wonderful review! We are delighted to hear that you enjoyed the perfect location and found the apartment spacious and well-equipped for your needs. It’s always our goal to provide a comfortable and enjoyable experience for our guests, and your feedback reassures us that we are on the right track. We truly appreciate your kind words and hope that your stay was memorable. Should you have any more thoughts you'd like to share or if there's anything else we can assist you with, please feel free to reach out. Thank you once again for choosing Happy.Rentals. We hope to welcome you back in the future! Warm regards, Happy.Rentals Team

Réponse :

Vielen Dank für Ihr positives Feedback! Es freut uns sehr, dass Sie die zentrale Lage der Wohnung und die Ausstattung, insbesondere die Waschmaschine, geschätzt haben. Wir nehmen Ihren Hinweis zu den Kissen gerne zur Kenntnis und empfehlen zukünftigen Gästen, ihre eigenen Kissen mitzubringen. Wir hoffen, Sie bald wieder in Riva begrüßen zu dürfen! - Happy.Rentals Team

Réponse :

Elisabeth, ce fut un plaisir de vous recevoir ! Nous nous réjouissons de vous accueillir à nouveau !

Réponse :

Gentile Gigliola, La ringraziamo per la sua recensione e per aver apprezzato la posizione centrale e il comfort dell'appartamento “ALPINO 2”. Ci scusiamo sinceramente per la mancanza di pulizia riscontrata e prenderemo in considerazione il suo feedback per migliorare il nostro servizio. Speriamo di avere l'opportunità di accoglierLa nuovamente in futuro. Cordiali saluti, Happy.Rentals Team

Réponse :

Dear Dostálová, Thank you for taking the time to share your thoughts with us! We are delighted to hear that you enjoyed the perfect location in the heart of the city. It’s wonderful to know that our setting contributed positively to your experience. We truly appreciate your feedback and hope that your time with us was memorable. If there's anything specific you'd like to share about your stay, we would love to hear more. Thank you once again for choosing Happy.Rentals. We hope to welcome you back in the future! Best regards, Happy.Rentals Team

Réponse :

Liebe Simone, vielen Dank für Ihre Rückmeldung! Es freut uns zu hören, dass Ihnen die zentrale Lage unserer Unterkunft gefallen hat und Sie Ihren Aufenthalt in Terme Romane genießen konnten. Wir verstehen, dass die Parksituation eine wichtige Rolle spielt und schätzen Ihr Feedback dazu. Ihre Anregungen sind wertvoll für uns und helfen uns, die Erfahrungen unserer Gäste zu verbessern. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Herzliche Grüße, Happy.Rentals Team

Réponse :

Thank you for your feedback! We're glad you enjoyed the comfy mattresses, basic kitchen amenities and the bike room, and that the location was close to shops. We apologize for the lack of air conditioning and the noise from the restaurant and polishers. We are glad that you were able to enjoy your stay despite these minor problems. We hope to welcome you again soon! - Happy.Rentals team

Réponse :

Thank you for your feedback! We're glad you enjoyed the comfortable mattresses, the basic kitchen amenities, and the accessibility of the shops. We apologize for the lack of air conditioning in some areas and for the noise from the restaurant and garbage men. Your insights will help us improve the experience for future guests. We hope to welcome you back soon! - Happy.Rentals team

Réponse :

Dear Beata, Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed our prime location and appreciated the level of service provided by our team. It’s wonderful to know that you found a peaceful atmosphere despite being in the heart of the city. We also appreciate your constructive comments regarding the storage options in the living area and the towel hangers. Your insights are valuable to us, and we will certainly take them into consideration as we strive to enhance our guest experience. Thank you once again for your review. We hope to welcome you back in the future! Warm regards, Happy.Rentals Team

Réponse :

Gentile Gradara, La ringraziamo per aver condiviso la Sua esperienza con noi. Siamo felici di sapere che ha apprezzato la posizione dell’appartamento, ideale per esplorare la zona senza l’uso dell’auto. Ci dispiace sapere che la pulizia non ha soddisfatto le Sue aspettative e che ha riscontrato difficoltà nell'organizzare i Suoi effetti personali, specialmente in bagno. I Suoi commenti sono molto importanti per noi e li terremo in considerazione per migliorare il servizio e il comfort dei nostri ospiti. Apprezziamo il tempo che ha dedicato per scrivere la recensione e speriamo che possa tornare a trovarci in futuro. Cordiali saluti, Happy.Rentals Team

Réponse :

Thank you for sharing your experience! We are glad that the location was good, but we apologise for the difficulties you had in getting to the place, the cramped rooms, the lack of air conditioning in the rooms, as well as the lack of cooperation from the team. We will take your feedback into consideration to improve our services in the future. - Happy.Rentals Team