Les meilleures maisons de vacances en Europe !
Imprégnez-vous de l'élégance de Portofino dans cette élégante retraite pour cinq personnes. Promenez-vous le long de la promenade du front de mer, parcourez les boutiques haut de gamme ou détendez-vous simplement au soleil en regardant le monde passer. Situé sur l'emblématique Piazzetta Martiri dell'Olivetta, dans un bâtiment typiquement ligure, cet appartement du troisième étage magnifiquement présenté jouit d'une vue magnifique sur le port coloré depuis les deux chambres et le salon. L'espace de vie lumineux et aéré est doté d'une grande baie vitrée donnant sur la Piazzetta et est meublé d'un canapé-lit confortable, de deux fauteuils et d'une télévision à écran plat intelligente. Cet espace comprend également une cuisine moderne équipée d'une plaque à induction, d'un four, d'un micro-ondes, d'une cafetière, d'un lave-vaisselle, d'un réfrigérateur-congélateur et d'une grande table de salle à manger. Les clients peuvent également dîner en plein air dans la jolie cour-jardin de la propriété, l'endroit idéal pour se rafraîchir avec quelques boissons à la fin d'une journée bien remplie. Dormir Chambre 1 : La chambre principale est meublée d'un lit double et d'une armoire. Chambre 2 : La deuxième chambre est meublée d'un canapé-lit simple et d'une armoire. Supplémentaire : Il y a également un canapé-lit double dans le salon. Salle de bain Salles de bains 1 & 2 : Les deux salles de bains sont équipées d'une douche, d'un bidet, d'un lavabo et d'un WC. Autres salles de bains - Vue sur la mer - En front de mer - Jardin clôturé - Balcon - Wi-Fi - Climatisation - Lave-linge - Voiture non nécessaire - Interdiction de fumer Notes : Le seul parking disponible se trouve à 300 mètres et coûte 8 € par heure. Emplacement La propriété est située sur l'emblématique Piazzetta Martiri dell'Olivetta, dans le pittoresque village de pêcheurs de Portofino, sur la Riviera italienne, à quelques pas des élégants restaurants du front de mer et du port coloré (à 2 minutes de marche), qui constituent le point central de la ville. Depuis le port, les clients peuvent affréter un bateau pour explorer la côte, participer à l'une des croisières régulières ou se rendre à pied à des points de vue panoramiques tels que le Castello Brown (à 7 minutes de marche). Les amoureux de la nature trouveront de nombreux sentiers de randonnée dans le parc régional de Portofino (à 15 minutes de marche). Ils pourront s'arrêter à Baia Cannone (à 5 minutes de marche) pour admirer les villas et se baigner dans la crique. Pour ceux qui recherchent la détente, les plages de Spiaggia dell' Olivetta (à 10 minutes de marche), de Paraggi (à 25 minutes de marche) ou de Santa Margherita Ligure (à 10 minutes de route) offrent des endroits idylliques pour prendre des bains de soleil et nager. L'aéroport le plus proche de Portofino est l'aéroport Cristoforo Colombo de Gênes (GOA), à 45 minutes de route de l'établissement.
Code d'enregistrement : 010044-LT-0156
CIN Number: IT010044B45LZA267J
Annulation gratuite (remboursement) jusqu'à J-7
MaryÉvalué le 14/08/2025
Publié sur Happy.Rentals
This Vrbo apartment was the perfect size for our family of four adults and one infant. We enjoyed the well stocked dishes, induction stove top and coffee maker although we ate out most of the time at the wonderful restaurants within walking distance. A working washing machine would have made it perfect, but are still very happy. Thank you!
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Réponse :
Dear Mary, Thank you for your wonderful feedback! We’re delighted to hear that our apartment suited your family and that you enjoyed the nearby restaurants. We appreciate your input regarding the washing machine and will take it into consideration. Your satisfaction means a lot to us. Thank you for choosing Happy.Rentals! Best regards, Happy.Rentals Team
Dennis DrosdowskiÉvalué le 09/07/2025
Publié sur Airbnb
Most probably the best location in Portofino, very authentic place and we enjoyed the short stay a lot, many thanks
Jenna HutchinsonÉvalué le 09/06/2025
Publié sur Airbnb
Corrados place was a great place to stay in portofino! There was a beautiful view of the water and had easy access to restaurants and shops nearby.
Samantha MedinaÉvalué le 02/06/2025
Publié sur Airbnb
Very clean place with a great location and view of Portofino. Loved it!
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Réponse :
Samantha, we enjoyed having you and hope you enjoyed your stay equally!
Elena GeorgianaÉvalué le 25/05/2025
Publié sur Booking.com
The apartment is in a great location, with amazing views, specious, clean and with everything one could need for a few days stay.
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Réponse :
Dear Elena Georgiana, Thank you so much for taking the time to share your wonderful review! We are delighted to hear that you enjoyed your stay in our apartment and appreciated the great location and amazing views. It’s fantastic to know that you found the space to be spacious and clean, equipped with everything you needed for a comfortable few days. Your kind words mean a lot to us and motivate our team to continue providing excellent service. We hope that your experience with us was memorable and that you left with lovely memories of your time here. Should you ever find yourself in the area again, we would love the opportunity to welcome you back! Warm regards, Happy.Rentals Team
Anne-SophieÉvalué le 16/04/2025
Publié sur Booking.com
Très bon accueil, explications très claires Appartement très agréable et emplacement magnifique !
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Réponse :
Chère Anne-Sophie, Merci beaucoup pour votre retour chaleureux ! Nous sommes ravis d'apprendre que vous avez apprécié notre accueil et que nos explications ont été claires. C'est un plaisir de savoir que l'appartement vous a plu et que son emplacement a contribué à rendre votre séjour agréable. Nous mettons un point d'honneur à offrir une expérience mémorable à nos invités, et vos commentaires sont une belle récompense pour notre équipe. N'hésitez pas à revenir nous voir lors de votre prochain séjour. Cordialement, Happy.Rentals Team
PaoloÉvalué le 08/04/2025
Publié sur Booking.com
la struttura è molto bella e comoda, l'host è stato gentilissimo. molto consigliato.
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Réponse :
Caro Paolo, Grazie mille per la tua recensione così positiva! Siamo felici di sapere che hai trovato la nostra struttura bella e comoda. È un piacere per noi offrire un servizio accogliente e gentilissimo. La tua raccomandazione significa molto per noi e ci motiva a continuare a fare del nostro meglio per i nostri ospiti. Ti ringraziamo ancora per aver scelto di soggiornare con noi e speriamo di rivederti presto! Cordiali saluti, Happy.Rentals Team
Max BärÉvalué le 31/03/2025
Publié sur Airbnb
Amazing!
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Réponse :
It was a pleasure to host you!, Max!
Jeni ReidÉvalué le 02/11/2024
Publié sur VRBO
Very comfortable apartment with a great view of the harbor. Close to the action. A lot of stairs, but not a problem as long as you don’t have a lot of luggage.
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Réponse :
Thank you for your feedback Jeni! We are glad you enjoyed the apartment and the view. We hope to welcome you back soon! Best regards, The Happy Rentals Team
BobÉvalué le 17/10/2024
Publié sur Happy.Rentals
Magical location. Stairs to unit were a little narrow and steep, but once in the unit worth it.
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Réponse :
Dear Bob, Thank you for your kind words about the magical location! We appreciate your feedback regarding the stairs and are glad to hear that the unit met your expectations. We hope to welcome you back for another memorable stay! Best regards, Happy.Rentals Team
Bob MagelÉvalué le 14/10/2024
Publié sur VRBO
Outstanding! Stairs in building reminded me of climbing the Duomo in Florence. Views and location though, made it worth it. This place is magic!
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Réponse :
Thank you for your review! Looking forward to have you back soon. Kind regards, Happy.Rentals Team
MattÉvalué le 17/09/2024
Publié sur Booking.com
Its location is amazing
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Réponse :
Dear Matt, Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the amazing location of our property! We also appreciate your comments regarding the stairs and the kitchen supplies. Your insights are valuable as they help us enhance the experience for our guests. If there's anything else you'd like to share, please feel free to reach out. We hope to welcome you back in the future! Best regards, Happy.Rentals Team
Sandra SanabriaÉvalué le 17/09/2024
Publié sur Airbnb
Es tal cual en las fotos, es increíble vivir ahí por unos días!
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Réponse :
Thank you for your nice feedback! We are glad we had the opportunity to host you and look forward to welcome you again!
VincentÉvalué le 26/06/2024
Publié sur Happy.Rentals
Portofino is out favorite city in Italy. We enjoy the views, the food and the people.
Mistine BorenÉvalué le 14/05/2024
Publié sur Airbnb
5 star experience all the way around! Attention to detail is everywhere you look in the decor, cleanliness and amenities provided and the location can't be beat. Amazing if you come across this listing and read this... book it now. We tried to extend our stay but was already booked. Balcony overlooking the water and old town square along the city wall. Just a stone's throw away from the Market Procencal, I cooked dinner one night from the fresh meat and produce I bought from the market.
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Réponse :
Thank you for your nice feedback! We are glad we had the opportunity to host you and look forward to welcome you again!
Marco PorroÉvalué le 06/05/2024
Publié sur Airbnb
We have enjoyed 4 days of sailing races in this wonderful location. The flat was cosy and with a spectacular view on the “Piazzetta si Portofino”. Definitely a first choice if you want to enjoy this pearl of the Tigullio Gulf
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Réponse :
We are glad that you enjoyed the apartment and its location! We would be happy to welcome you again.
Marek FreymanÉvalué le 30/04/2024
Publié sur Airbnb
Great stay. Unbeatable location right in the centre of Portofino.
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Réponse :
We are glad that you enjoyed the apartment and its location! We would be happy to welcome you again.
Veronica RossiÉvalué le 29/04/2024
Publié sur Airbnb
Appartamento in piazzetta a Portofino, vista spettacolare. Eravamo in 5 e ci siamo trovati molto bene. Parcheggio e fermata del bus a 100mt, passa ogni 30 minuti circa. Da tenere in considerazione per un soggiorno a Portofino. Corrado super disponibile!
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Réponse :
Grazie per aver scelto di soggiornare da noi. Siamo stati entusiasti di avervi ospitato e speriamo che abbiate apprezzato la struttura e la vostra vacanza in questa splendida regione.
Mary HaleyÉvalué le 04/08/2025
Publié sur VRBO
We had a great time; local food was good. The three steep flights of stairs were a challenge, but we made it safely up and down. Note: Never did get the washer to spin clothes dry; no place to hang them. One hair dryer did not work.
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Réponse :
Hello, Thanks a lot for your lovely review. We’re glad you had a good experience with us. Kind regards, HappyRentals Team
Stacie BealÉvalué le 21/08/2024
Publié sur Airbnb
The location & view were spectacular. We loved walking out to the plaza where there were tons of restaurants & a wonderful walk/ hike to the lighthouse nearby. Our family of 4 stayed for 6 nights as part of a 3 week long trip. This was the week to do our laundry & cook a as there was a kitchen. The washing machine was broken so we weren't able to do laundry. Also, 1 of the 2 showers had mildew all over & the other plastic shower head broke off. If you're planning to cook, you may want to shop in Santa Margherita before getting to Portofino as there are only 3 very small markets with specialty items. There were no spare trash bags & 2 single-use shampoo packs. No paper towels & only 2 rolls of toilet paper so we had to buy those. Also, no dishwashing items or cleaners, no other amenities like coffee, filters, foil, etc. You must bring everything other than blankets, pillows, & shower towels. The front door stairs are VERY steep & even without luggage, were tough to navigate every time.
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Réponse :
Thank you for your detailed feedback! We're glad to hear you enjoyed the spectacular location and views, as well as the nearby plaza and hiking opportunities. However, we sincerely apologize for the issues you encountered with the washing machine, showers, and kitchen supplies. Your insights regarding the amenities are invaluable, and we'll work on improving these aspects for future guests. We appreciate you sharing your experience and hope to welcome you back for a better stay!
Juan PabloÉvalué le 24/07/2024
Publié sur Booking.com
Location cannot be better!!!
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Réponse :
Dear Juan Pablo, Thank you for taking the time to share your feedback! We’re thrilled to hear that you loved the location of our property—it truly is one of its best features. We appreciate your insights regarding the stairs, and we understand how they can be a consideration for guests. Your comments are valuable to us and help us improve our services. We hope you enjoyed your stay overall, and we would love to welcome you back in the future! Warm regards, Happy.Rentals Team
AntoniaÉvalué le 26/06/2024
Publié sur Happy.Rentals
The apartment is clean and bright and the window over the piazza is priceless. Air conditioning and wifi worked well. The double bathroom is super handy for families. Compared to other rentals, there were minimal basics (would have been nice to have coffee, condiments, a sponge for the dishes, paper towels,…). Other than that, our family of 4 had a comfortable stay.
Karen CampoÉvalué le 10/09/2025
Publié sur VRBO
Fantastic location and view. Clean and cute place. No garbage bags for trash. Toilet issue reported on 1st day of stay. Never fixed during our stay. Could not use toilet.
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Réponse :
Dear Karen, Thank you for your feedback. We’re glad to hear you enjoyed the location and found the place clean and charming. However, we’d like to clarify that we are not a hotel and do not provide full hotel-style services. We offer a small welcome kit with basic essentials for your arrival, but additional supplies such as extra garbage bags are not included during the stay. We’re truly sorry for the inconvenience with the toilet. Our team did their best to address the issue, but unfortunately, it could not be resolved during your stay. We appreciate your understanding and will work to improve in this area moving forward. Kind regards, Happy Rentals team
Thomas GrossÉvalué le 07/05/2025
Publié sur VRBO
The apartment is on the 3rd floor (European counting, 4th floor if the ground floor is the first floor) and [as described] reached via a steep flight of stairs. The view is nice and the layout appropriate.Negative: There were no instructions on any appliance. We struggled with the dishwasher. Flushing the toilet did not work in one of the bathrooms (but was fixed the next day). The spoons showed significant chalk deposits (not a serious problem but still ..). Paint was peeling in one of the bathrooms. Biggest complaint is the size of the (single) bed -- suitable only for persons up to 1.80m. If you stay only 2 or 3 nights (and go out to enjoy the many restaurants) these negatives won't bother you much. And you probably don't want to spend more time in Portofino anyhow.
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Réponse :
Dear Thomas Gross, Thank you for your feedback. We are glad you enjoyed the view and layout of the apartment. We apologize for the issues with the appliances, toilet, and bathroom condition. Your comments about the bed size and utensils are noted and will help us improve. Instructions for appliances will be added to assist future guests. We appreciate your honesty and are pleased the toilet was resolved promptly. Thank you again for choosing us for your stay in Portofino. Best regards, Happy.Rentals Team
Craig CollinsÉvalué le 30/05/2024
Publié sur Expedia
The stairs leading to the apartment are very steep and narrow, this should have been in the description. The washing machine did not work and when we contacted the host for help, he never responded. Also, kitchen supplies were not available (washing cloth and drying cloth)
SallyannÉvalué le 04/07/2025
Publié sur Booking.com
The location of the property was excellent with incredible views of the harbour
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Réponse :
Dear Sallyann, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the excellent location and stunning views of the harbour. However, we sincerely apologize for the inconveniences you experienced during your stay. We understand how disappointing it can be when accommodations do not meet expectations, particularly regarding the size and suitability of the second bedroom, as well as the lack of amenities and cleanliness. Your comments about the check-in instructions and maintenance issues are particularly valuable, and we appreciate you bringing them to our attention. Your experience is important to us, and we will ensure that your feedback is shared with the relevant team members. We strive to improve our services and provide our guests with a comfortable and enjoyable stay. Thank you once again for your insights, and we wish you all the best in your future travels. Warm regards, Happy.Rentals Team
AndreaÉvalué le 19/06/2025
Publié sur Booking.com
View was great
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Réponse :
Dear Andrea, Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed the great view during your stay. However, we sincerely apologize for the inconvenience caused by the skinny dark staircase, the heat, and the absence of coffee. Your comments are important, and we appreciate your honesty as they help us understand the areas where we can improve. We strive to create a comfortable experience for all our guests, and your insights will be taken into consideration. If you have any further suggestions or details you’d like to share, please feel free to reach out. Thank you once again for your review, and we hope you had a pleasant journey home. Best regards, Happy.Rentals Team
Elena GeorgianaÉvalué le 26/05/2025
Publié sur Happy.Rentals
SurpikÉvalué le 06/11/2024
Publié sur Booking.com
MatthewÉvalué le 18/09/2024
Publié sur Happy.Rentals
wafaÉvalué le 28/08/2024
Publié sur Booking.com
wafaÉvalué le 02/08/2024
Publié sur Happy.Rentals
PhilippeÉvalué le 14/05/2024
Publié sur Booking.com
AndreaÉvalué le 08/07/2025
Publié sur Booking.com
AndreaÉvalué le 26/06/2025
Publié sur Happy.Rentals
ChiaraÉvalué le 16/07/2024
Publié sur Happy.Rentals
CarmeloÉvalué le 14/06/2024
Publié sur Happy.Rentals
VictorÉvalué le 13/07/2025
Publié sur Happy.Rentals
KarineÉvalué le 05/09/2025
Publié sur Booking.com
Pourquoi choisir Happy.Rentals ?
Votre séjour clé en main, assuré par une agence suisse internationale et une équipe locale dévouée
MaryÉvalué le 14/08/2025
Publié sur Happy.Rentals
This Vrbo apartment was the perfect size for our family of four adults and one infant. We enjoyed the well stocked dishes, induction stove top and coffee maker although we ate out most of the time at the wonderful restaurants within walking distance. A working washing machine would have made it perfect, but are still very happy. Thank you!
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Réponse :
Dear Mary, Thank you for your wonderful feedback! We’re delighted to hear that our apartment suited your family and that you enjoyed the nearby restaurants. We appreciate your input regarding the washing machine and will take it into consideration. Your satisfaction means a lot to us. Thank you for choosing Happy.Rentals! Best regards, Happy.Rentals Team
Dennis DrosdowskiÉvalué le 09/07/2025
Publié sur Airbnb
Most probably the best location in Portofino, very authentic place and we enjoyed the short stay a lot, many thanks
Jenna HutchinsonÉvalué le 09/06/2025
Publié sur Airbnb
Corrados place was a great place to stay in portofino! There was a beautiful view of the water and had easy access to restaurants and shops nearby.
Samantha MedinaÉvalué le 02/06/2025
Publié sur Airbnb
Very clean place with a great location and view of Portofino. Loved it!
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Réponse :
Samantha, we enjoyed having you and hope you enjoyed your stay equally!
Elena GeorgianaÉvalué le 25/05/2025
Publié sur Booking.com
The apartment is in a great location, with amazing views, specious, clean and with everything one could need for a few days stay.
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Réponse :
Dear Elena Georgiana, Thank you so much for taking the time to share your wonderful review! We are delighted to hear that you enjoyed your stay in our apartment and appreciated the great location and amazing views. It’s fantastic to know that you found the space to be spacious and clean, equipped with everything you needed for a comfortable few days. Your kind words mean a lot to us and motivate our team to continue providing excellent service. We hope that your experience with us was memorable and that you left with lovely memories of your time here. Should you ever find yourself in the area again, we would love the opportunity to welcome you back! Warm regards, Happy.Rentals Team
Anne-SophieÉvalué le 16/04/2025
Publié sur Booking.com
Très bon accueil, explications très claires Appartement très agréable et emplacement magnifique !
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Réponse :
Chère Anne-Sophie, Merci beaucoup pour votre retour chaleureux ! Nous sommes ravis d'apprendre que vous avez apprécié notre accueil et que nos explications ont été claires. C'est un plaisir de savoir que l'appartement vous a plu et que son emplacement a contribué à rendre votre séjour agréable. Nous mettons un point d'honneur à offrir une expérience mémorable à nos invités, et vos commentaires sont une belle récompense pour notre équipe. N'hésitez pas à revenir nous voir lors de votre prochain séjour. Cordialement, Happy.Rentals Team
PaoloÉvalué le 08/04/2025
Publié sur Booking.com
la struttura è molto bella e comoda, l'host è stato gentilissimo. molto consigliato.
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Réponse :
Caro Paolo, Grazie mille per la tua recensione così positiva! Siamo felici di sapere che hai trovato la nostra struttura bella e comoda. È un piacere per noi offrire un servizio accogliente e gentilissimo. La tua raccomandazione significa molto per noi e ci motiva a continuare a fare del nostro meglio per i nostri ospiti. Ti ringraziamo ancora per aver scelto di soggiornare con noi e speriamo di rivederti presto! Cordiali saluti, Happy.Rentals Team
Max BärÉvalué le 31/03/2025
Publié sur Airbnb
Amazing!
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Réponse :
It was a pleasure to host you!, Max!
Jeni ReidÉvalué le 02/11/2024
Publié sur VRBO
Very comfortable apartment with a great view of the harbor. Close to the action. A lot of stairs, but not a problem as long as you don’t have a lot of luggage.
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Réponse :
Thank you for your feedback Jeni! We are glad you enjoyed the apartment and the view. We hope to welcome you back soon! Best regards, The Happy Rentals Team
BobÉvalué le 17/10/2024
Publié sur Happy.Rentals
Magical location. Stairs to unit were a little narrow and steep, but once in the unit worth it.
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Réponse :
Dear Bob, Thank you for your kind words about the magical location! We appreciate your feedback regarding the stairs and are glad to hear that the unit met your expectations. We hope to welcome you back for another memorable stay! Best regards, Happy.Rentals Team
Bob MagelÉvalué le 14/10/2024
Publié sur VRBO
Outstanding! Stairs in building reminded me of climbing the Duomo in Florence. Views and location though, made it worth it. This place is magic!
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Réponse :
Thank you for your review! Looking forward to have you back soon. Kind regards, Happy.Rentals Team
MattÉvalué le 17/09/2024
Publié sur Booking.com
Its location is amazing
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Réponse :
Dear Matt, Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the amazing location of our property! We also appreciate your comments regarding the stairs and the kitchen supplies. Your insights are valuable as they help us enhance the experience for our guests. If there's anything else you'd like to share, please feel free to reach out. We hope to welcome you back in the future! Best regards, Happy.Rentals Team
Sandra SanabriaÉvalué le 17/09/2024
Publié sur Airbnb
Es tal cual en las fotos, es increíble vivir ahí por unos días!
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Réponse :
Thank you for your nice feedback! We are glad we had the opportunity to host you and look forward to welcome you again!
VincentÉvalué le 26/06/2024
Publié sur Happy.Rentals
Portofino is out favorite city in Italy. We enjoy the views, the food and the people.
Mistine BorenÉvalué le 14/05/2024
Publié sur Airbnb
5 star experience all the way around! Attention to detail is everywhere you look in the decor, cleanliness and amenities provided and the location can't be beat. Amazing if you come across this listing and read this... book it now. We tried to extend our stay but was already booked. Balcony overlooking the water and old town square along the city wall. Just a stone's throw away from the Market Procencal, I cooked dinner one night from the fresh meat and produce I bought from the market.
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Réponse :
Thank you for your nice feedback! We are glad we had the opportunity to host you and look forward to welcome you again!
Marco PorroÉvalué le 06/05/2024
Publié sur Airbnb
We have enjoyed 4 days of sailing races in this wonderful location. The flat was cosy and with a spectacular view on the “Piazzetta si Portofino”. Definitely a first choice if you want to enjoy this pearl of the Tigullio Gulf
Afficher les réponses
Réponse :
We are glad that you enjoyed the apartment and its location! We would be happy to welcome you again.
Marek FreymanÉvalué le 30/04/2024
Publié sur Airbnb
Great stay. Unbeatable location right in the centre of Portofino.
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Réponse :
We are glad that you enjoyed the apartment and its location! We would be happy to welcome you again.
Veronica RossiÉvalué le 29/04/2024
Publié sur Airbnb
Appartamento in piazzetta a Portofino, vista spettacolare. Eravamo in 5 e ci siamo trovati molto bene. Parcheggio e fermata del bus a 100mt, passa ogni 30 minuti circa. Da tenere in considerazione per un soggiorno a Portofino. Corrado super disponibile!
Afficher les réponses
Réponse :
Grazie per aver scelto di soggiornare da noi. Siamo stati entusiasti di avervi ospitato e speriamo che abbiate apprezzato la struttura e la vostra vacanza in questa splendida regione.
Mary HaleyÉvalué le 04/08/2025
Publié sur VRBO
We had a great time; local food was good. The three steep flights of stairs were a challenge, but we made it safely up and down. Note: Never did get the washer to spin clothes dry; no place to hang them. One hair dryer did not work.
Afficher les réponses
Réponse :
Hello, Thanks a lot for your lovely review. We’re glad you had a good experience with us. Kind regards, HappyRentals Team
Stacie BealÉvalué le 21/08/2024
Publié sur Airbnb
The location & view were spectacular. We loved walking out to the plaza where there were tons of restaurants & a wonderful walk/ hike to the lighthouse nearby. Our family of 4 stayed for 6 nights as part of a 3 week long trip. This was the week to do our laundry & cook a as there was a kitchen. The washing machine was broken so we weren't able to do laundry. Also, 1 of the 2 showers had mildew all over & the other plastic shower head broke off. If you're planning to cook, you may want to shop in Santa Margherita before getting to Portofino as there are only 3 very small markets with specialty items. There were no spare trash bags & 2 single-use shampoo packs. No paper towels & only 2 rolls of toilet paper so we had to buy those. Also, no dishwashing items or cleaners, no other amenities like coffee, filters, foil, etc. You must bring everything other than blankets, pillows, & shower towels. The front door stairs are VERY steep & even without luggage, were tough to navigate every time.
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Réponse :
Thank you for your detailed feedback! We're glad to hear you enjoyed the spectacular location and views, as well as the nearby plaza and hiking opportunities. However, we sincerely apologize for the issues you encountered with the washing machine, showers, and kitchen supplies. Your insights regarding the amenities are invaluable, and we'll work on improving these aspects for future guests. We appreciate you sharing your experience and hope to welcome you back for a better stay!
Juan PabloÉvalué le 24/07/2024
Publié sur Booking.com
Location cannot be better!!!
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Dear Juan Pablo, Thank you for taking the time to share your feedback! We’re thrilled to hear that you loved the location of our property—it truly is one of its best features. We appreciate your insights regarding the stairs, and we understand how they can be a consideration for guests. Your comments are valuable to us and help us improve our services. We hope you enjoyed your stay overall, and we would love to welcome you back in the future! Warm regards, Happy.Rentals Team
AntoniaÉvalué le 26/06/2024
Publié sur Happy.Rentals
The apartment is clean and bright and the window over the piazza is priceless. Air conditioning and wifi worked well. The double bathroom is super handy for families. Compared to other rentals, there were minimal basics (would have been nice to have coffee, condiments, a sponge for the dishes, paper towels,…). Other than that, our family of 4 had a comfortable stay.
Karen CampoÉvalué le 10/09/2025
Publié sur VRBO
Fantastic location and view. Clean and cute place. No garbage bags for trash. Toilet issue reported on 1st day of stay. Never fixed during our stay. Could not use toilet.
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Dear Karen, Thank you for your feedback. We’re glad to hear you enjoyed the location and found the place clean and charming. However, we’d like to clarify that we are not a hotel and do not provide full hotel-style services. We offer a small welcome kit with basic essentials for your arrival, but additional supplies such as extra garbage bags are not included during the stay. We’re truly sorry for the inconvenience with the toilet. Our team did their best to address the issue, but unfortunately, it could not be resolved during your stay. We appreciate your understanding and will work to improve in this area moving forward. Kind regards, Happy Rentals team
Thomas GrossÉvalué le 07/05/2025
Publié sur VRBO
The apartment is on the 3rd floor (European counting, 4th floor if the ground floor is the first floor) and [as described] reached via a steep flight of stairs. The view is nice and the layout appropriate.Negative: There were no instructions on any appliance. We struggled with the dishwasher. Flushing the toilet did not work in one of the bathrooms (but was fixed the next day). The spoons showed significant chalk deposits (not a serious problem but still ..). Paint was peeling in one of the bathrooms. Biggest complaint is the size of the (single) bed -- suitable only for persons up to 1.80m. If you stay only 2 or 3 nights (and go out to enjoy the many restaurants) these negatives won't bother you much. And you probably don't want to spend more time in Portofino anyhow.
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Dear Thomas Gross, Thank you for your feedback. We are glad you enjoyed the view and layout of the apartment. We apologize for the issues with the appliances, toilet, and bathroom condition. Your comments about the bed size and utensils are noted and will help us improve. Instructions for appliances will be added to assist future guests. We appreciate your honesty and are pleased the toilet was resolved promptly. Thank you again for choosing us for your stay in Portofino. Best regards, Happy.Rentals Team
Craig CollinsÉvalué le 30/05/2024
Publié sur Expedia
The stairs leading to the apartment are very steep and narrow, this should have been in the description. The washing machine did not work and when we contacted the host for help, he never responded. Also, kitchen supplies were not available (washing cloth and drying cloth)
SallyannÉvalué le 04/07/2025
Publié sur Booking.com
The location of the property was excellent with incredible views of the harbour
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Dear Sallyann, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the excellent location and stunning views of the harbour. However, we sincerely apologize for the inconveniences you experienced during your stay. We understand how disappointing it can be when accommodations do not meet expectations, particularly regarding the size and suitability of the second bedroom, as well as the lack of amenities and cleanliness. Your comments about the check-in instructions and maintenance issues are particularly valuable, and we appreciate you bringing them to our attention. Your experience is important to us, and we will ensure that your feedback is shared with the relevant team members. We strive to improve our services and provide our guests with a comfortable and enjoyable stay. Thank you once again for your insights, and we wish you all the best in your future travels. Warm regards, Happy.Rentals Team
AndreaÉvalué le 19/06/2025
Publié sur Booking.com
View was great
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Dear Andrea, Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed the great view during your stay. However, we sincerely apologize for the inconvenience caused by the skinny dark staircase, the heat, and the absence of coffee. Your comments are important, and we appreciate your honesty as they help us understand the areas where we can improve. We strive to create a comfortable experience for all our guests, and your insights will be taken into consideration. If you have any further suggestions or details you’d like to share, please feel free to reach out. Thank you once again for your review, and we hope you had a pleasant journey home. Best regards, Happy.Rentals Team
Elena GeorgianaÉvalué le 26/05/2025
Publié sur Happy.Rentals
SurpikÉvalué le 06/11/2024
Publié sur Booking.com
MatthewÉvalué le 18/09/2024
Publié sur Happy.Rentals
wafaÉvalué le 28/08/2024
Publié sur Booking.com
wafaÉvalué le 02/08/2024
Publié sur Happy.Rentals
PhilippeÉvalué le 14/05/2024
Publié sur Booking.com
AndreaÉvalué le 08/07/2025
Publié sur Booking.com
AndreaÉvalué le 26/06/2025
Publié sur Happy.Rentals
ChiaraÉvalué le 16/07/2024
Publié sur Happy.Rentals
CarmeloÉvalué le 14/06/2024
Publié sur Happy.Rentals
VictorÉvalué le 13/07/2025
Publié sur Happy.Rentals
KarineÉvalué le 05/09/2025
Publié sur Booking.com
