Un séjour comme à la maison

Réponse :

Dear Michele, Thank you so much for your wonderful review! We are thrilled to hear that you found the property beautiful and immaculate, and that the accommodations met your needs. It’s great to know that you enjoyed the spacious bedrooms and stunning bathrooms, as well as the convenience of our location just two minutes from the beach. Your feedback is incredibly valuable to us, and we appreciate your kind words. We strive to provide our guests with an exceptional experience, and it warms our hearts to know that we succeeded during your stay. If you ever decide to visit again, we would love to welcome you back! Warm regards, Happy.Rentals Team

Réponse :

Gentile Carlo Alberto, La ringraziamo per il Suo feedback positivo riguardo all'appartamento e alla pulizia. Prendiamo nota delle Sue osservazioni sulle indicazioni per il parcheggio. Siamo sempre felici di ricevere suggerimenti dai nostri ospiti. Cordiali saluti, Happy.Rentals Team

Réponse :

Dear Vita, Thank you for your kind review! We're delighted to hear that you found the check-in and check-out process easy and appreciated our convenient location. Your feedback means a lot to us, and we hope to welcome you back in the future for another enjoyable stay. Best regards, Happy.Rentals Team

Réponse :

Dear Pierre, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the perfect location and comfort of the apartment. It's great to know you had easy access to the beautiful beaches and restaurants in Sestri Levante. We appreciate your kind words! Faithfully Happy.Rentals Team

Réponse :

Grazie mille per il feedback! Siamo ravis de savoir che la posizione et l’espace ont bien répondu aux besoins de votre famille. Heureux que les équipements et la fonctionnalité de la maison aient contribué à rendre votre séjour agréable. À bientôt, j'espère!

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Thank you for your feedback, Nadia! We're glad to hear that you had a great experience with Corrado and enjoyed the apartment, especially the well-equipped kitchen and comfortable beds. We hope to welcome you back soon! Best regards, Happy.Rentals Team

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Liebe Nadia, herzlichen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt in unserer Wohnung genossen haben und die bequemen Betten sowie die gut ausgestattete Küche zu schätzen wussten. Ihr Feedback ist uns sehr wichtig, da es uns hilft, unseren Service zu verbessern und unseren Gästen eine angenehme Erfahrung zu bieten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit besten Grüßen, Happy.Rentals Team

Réponse :

È bello sapere che ha avuto un'esperienza positiva con noi. Il nostro team sarà lieto di sapere che il suo duro lavoro è stato ripagato. Se c'è qualcosa che possiamo fare per voi, fatecelo sapere. Happy Rentals Team

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Fernanda, it was a pleasure to have you! We look forward to host you again!

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Lieber Christiano, Wir freuen uns, dass Ihnen die Wohnung und ihre Lage gefallen haben! Ihr positives Urteil ist herzerwärmend. Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen.

Réponse :

Cher Bernard, Merci d'avoir pris le temps de partager votre expérience. Nous sommes ravis d'apprendre que vous avez apprécié l'emplacement et l'aménagement de l'appartement. Nous avons bien noté vos commentaires concernant les portes, la fuite de douche, le lavabo bouché, ainsi que l'absence de place de parking et de Wi-Fi. Nous nous excusons pour les désagréments rencontrés, y compris le manque d'ustensiles de cuisine et de couvertures pour votre séjour. Votre retour est précieux et nous aidera à améliorer nos services. N'hésitez pas à nous contacter pour toute question ou besoin d'assistance. Cordialement, Happy.Rentals Team

Réponse :

Dear Lukasz, Thank you for your kind words! We're thrilled to hear that you enjoyed the location and your stay. Your feedback means a lot to us. If you have any other thoughts to share, we’d love to hear them. Best regards, Happy.Rentals Team

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We are delighted that you enjoyed your stay, we hope you have brought back lovely memories of this area! Thank you and see you again!

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Gentile Manera, La ringraziamo per la sua recensione dettagliata e per aver condiviso la sua esperienza nel nostro appartamento. Ci scusiamo per i disagi riguardanti la finestra e le zanzariere, oltre che per la mancanza di indicazioni all'arrivo e di mazzi di chiavi. Cordiali saluti, Team Happy.Rentals

Réponse :

Dear Louise, Thank you for taking the time to share your feedback. We’re glad to hear that you found the flat lovely, spacious, and clean, as well as appreciating the bathroom facilities. We sincerely apologize for the difficulties you encountered during your arrival and the lack of communication regarding access to the property. Your experience is important to us, and we understand how frustrating that must have been. We also regret that the bedding arrangements did not meet your expectations and that you faced challenges with the dishwasher. We appreciate your insights, as they help us improve our services. Thank you for your understanding, and we hope to serve you better in the future. Best regards, Happy.Rentals Team

Réponse :

Thank you for your detailed feedback. We're glad to hear you found the apartment conveniently located and modern. However, we sincerely apologize for the issues you faced upon arrival, including unclear instructions, unresponsive communication, and the problems with the air conditioning and water. Your experience is important to us, and we will address these concerns with the host to improve future stays. We appreciate your input and hope for a better experience next time.