Un séjour comme à la maison

Réponse :

Dear Adrian, Thank you for sharing your thoughts about your recent stay with us. We’re delighted to hear that you enjoyed the beautiful view—it truly is a highlight of our property! We appreciate your feedback regarding the distance to the beach. We strive to provide accurate information, and we apologize for any confusion regarding the measurements. Your insights are valuable to us as they help improve the experience for our guests. We hope that despite the distance, the stunning scenery made your trip worthwhile. If you have any further comments or suggestions, please feel free to reach out. Thank you once again for your review, and we wish you all the best in your future travels! Warm regards, Happy.Rentals Team

Réponse :

Dear Alina, Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed the beautiful view, the Italian-style apartment, and the convenient amenities, including the kitchen and comfortable beds. We sincerely apologize for the issues you encountered during your stay, including the cleanliness of the apartment, the washing machine, and the Wi-Fi connection. Your comments are invaluable, and we appreciate you bringing these matters to our attention. We strive to provide our guests with a pleasant experience, and your insights will help us improve our services. Thank you once again for your review, and we hope to welcome you back in the future. Warm regards, Happy.Rentals Team

Réponse :

Gentile Ronco, La ringraziamo per aver condiviso la Sua esperienza con noi. Siamo lieti che abbia apprezzato la vista sul golfo di Alassio e che la casa sia stata di Suo gradimento per la spaziosità e la cura degli spazi. Le opinioni dei nostri ospiti sono molto importanti per noi e ci aiutano a migliorare continuamente. Ci dispiace sapere che ha avuto difficoltà a trovare un parcheggio nelle vicinanze. Comprendiamo che questo possa influire sulla Sua esperienza complessiva e prendiamo nota del Suo feedback. Speriamo di avere l'opportunità di accoglierLa nuovamente in futuro. Cordiali saluti, Happy.Rentals Team

Réponse :

We are delighted that you enjoyed your stay, we hope you have brought back lovely memories of this area! Thank you and see you again!

Réponse :

Dear Selina, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the great view, spaciousness, and cleanliness of the property. Your comments regarding the balcony are also appreciated. We sincerely apologize for the inconveniences you encountered during your stay, particularly with the washing machine, broken lights, and lack of kitchen supplies. We understand how important these amenities are for a comfortable experience. We also regret the delayed check-in and communication issues you faced, as these concerns are certainly not reflective of our usual standards. Your insights are invaluable to us, and we will ensure that they are addressed internally. We appreciate your understanding and hope that despite these challenges, you had moments of enjoyment during your time with us. Thank you once again for your review. Warm regards, Happy.Rentals Team