Un séjour comme à la maison

Réponse :

Liebe Diana, vielen Dank für Ihre positive Rückmeldung! Es freut uns sehr zu hören, dass Ihnen die Lage und der Ausblick gefallen haben und dass Sie mit der Ausstattung des Apartments zufrieden waren. Wir schätzen Ihr Feedback zur Garage und hoffen, dass Sie eine angenehme Zeit bei uns hatten. Mit freundlichen Grüßen, Lakecomoholiday Team

Réponse :

Dear Petteri, Thank you for your thoughtful feedback! We’re delighted you enjoyed the property and its beautiful landscape. We appreciate your comments regarding the broken items and garbage disposal; they help us improve. Your insights are invaluable to us, and we hope to enhance the experience for future guests. Best regards, Happy.Rentals Team

Réponse :

Dear Emilie, Thank you for your wonderful feedback! We are happy to hear that you enjoyed the stunning views during your stay. It’s always our goal to provide a memorable experience for our guests, and your kind words truly inspire us. If there’s anything specific you’d like to share about your visit, we would love to hear more. Your insights are invaluable to us. Warm regards, Lakecomoholiday Team

Réponse :

Cher Olivier, Merci beaucoup pour votre avis. Nous sommes ravis que vous ayez apprécié la magnifique vue sur le lac et l'emplacement pratique près de l'embarcadère. Votre retour sur le chemin d'accès est très apprécié, et nous comprenons les préoccupations que vous avez soulevées. Nous espérons que malgré cela, votre séjour a été agréable et que vous avez pu profiter de la beauté de Menaggio. Au plaisir de vous accueillir à nouveau. Cordialement, Lakecomoholiday Team

Réponse :

Dear Geert, Thank you for your kind words about the beautiful view and peaceful location of the apartment. We appreciate your feedback regarding the directions and understand the importance of clear guidance. Your insights are valuable to us, and we will take them into consideration. We hope you enjoyed your stay overall and look forward to welcoming you back in the future. Best regards, Lakecomoholiday Team

Réponse :

Dear Petteri, Thank you for your thoughtful review! We are delighted to hear that you enjoyed the incredible lake view from your terrace and found the property spacious and convenient. We appreciate your feedback regarding the maintenance issues you encountered. While we strive for perfection, we understand that minor imperfections can impact your experience. Your insights are invaluable to us as we continually work to enhance our offerings. We hope you had a memorable stay and wish you all the best in your future travels! Warm regards, Lakecomoholiday Team

Réponse :

Dear Herbert, Thank you for your great review. We are glad you had a nice stay and enjoyed the location and the view. It's important to us to know you found the apartment clean and well equipped. Hope to see you again on Lake Como, kind regards, Lake Como Holiday

Réponse :

Dear Mike, Thank you for your nice review. We are happy that you appreciated the amazing lake view, the quiet location, the fireplace and the garage. Your precious feedback is really much appreciated. We hope to host you again on Lake Como, till then, all the best. Kind regards, Lake Como Holiday

Réponse :

Dear Cristina, Thanks for your fantastic review. We are happy to know that you had a happy stay in our property, that you appreciated the view and the location. We are sorry for the problem you had with the sockets, we will inform the local team so they can verify. We hope to host you again in the future, in the meantime we wish you the best. Kind regards, Lake Como Holiday Team

Réponse :

Thank you for your honest feedback. We're very happy to hear that you enjoyed the beautiful view and found the peaceful, secluded location ideal for relaxing. We also appreciate your comments regarding the furniture, lighting, and gas stove — we take such suggestions seriously and will look into improvements. We hope to welcome you again in the future! Kind regards, Lake Como Holiday Team

Réponse :

Dear Paola, Thank you for taking the time to share your feedback with us. We appreciate your comments regarding the parking and location. We understand that mobility in the evening can be a concern and for this reason we highly recommend a car. We sincerely apologize for the issues you encountered during your stay, including the functioning of the stove, the freezer door, and the lighting in the small bedroom. We will check these issues with the local team. Your feedback is essential in helping us identify areas that need our attention. We hope to provide a more comfortable experience for our guests in the future. Thank you once again for your insights. Best regards, Lakecomoholiday Team

Réponse :

Dear Anton, Thank you for your feedback! We’re glad to hear you enjoyed the beautiful view and appreciated the garage. We sincerely apologize for the issues you encountered with the kitchen equipment. Your comments are valuable to us, and we will take them into consideration. We hope you had a lovely stay overall. Best regards, Lakecomoholiday Team

Réponse :

Cher Nicolas, Merci beaucoup pour votre retour positif concernant la vue et le confort de l'appartement. Nous sommes ravis que vous ayez apprécié votre séjour. Nous prenons note de vos commentaires sur la cuisine et la décoration, car ils nous aident à mieux comprendre les attentes de nos invités. Votre avis est précieux pour nous. Cordialement, Lakecomoholiday Team

Réponse :

Cher Nicolas, Merci beaucoup pour votre retour. Nous sommes ravis que vous ayez apprécié la vue exceptionnelle et la belle terrasse. Nous nous excusons sincèrement pour les désagréments causés par le lave-vaisselle en panne et les équipements de cuisine manquants. Vos commentaires sont précieux et nous aideront à améliorer notre service. Cordialement, Lakecomoholiday Team

Réponse :

Liebe Diana, vielen Dank für Ihre positive Rückmeldung zu unseren Apartments und der Lage! Es freut uns, dass Sie den Blick auf denSee genießen konnten. Wir entschuldigen uns für die Schwierigkeiten bei der Anfahrt und die engen Straßen. Ihr Feedback ist uns wichtig und hilft uns, die Erfahrung für unsere Gäste zu verbessern. Herzliche Grüße, Lakecomoholiday Team

Réponse :

Dear Inga, Thank you for sharing your kind feedback! We're glad you enjoyed the view, the terrace, and the location. We apologize for the difficulty you experienced finding the property, especially at night. We appreciate your suggestion and will work on providing clearer directions and recommendations for future guests to avoid this situation. Thank you again for your input, and we hope to improve your experience if you visit again, kind regards, Lake Como Holiday

Réponse :

Dear Bartlomiej, Thank you for your kind review, we are happy you liked the view and the walk to the center was not too bad for you. We are sorry that you have encountered some inconveniences. We will investigate the case of the bad smell from the bathroom, maybe it is a drainage problem that we will check as soon as possible. We will make sure that the cutlery and plates are perfectly clean and ready for use and we will check the correct functioning of the microwave. We thank you for having highlighted aspects that we can certainly improve to make the stay of our guests more welcoming and we hope to have an opportunity to welcome you in the future for a stay that reaches all your expectations. Best regards, Lake Como Holiday

Réponse :

Dear Mattie, Thank you for sharing with us your experience. We are glad you had a nice stay and enjoyed the view and the facilities. The location of the apartment is clearly indicated. We recommend having a car for getting around. We hope to see you again on Lake Como for a pleasant holiday, our best regards, Lake Como Holiday

Réponse :

Dear Ole, Thank you for your kind review. We are happy you had a nice stay and enjoyed the surroundings, the view and the veranda. Thanks for informing us about some maintenance issues, we will check these problems with the local team. We will be happy to host you again in the future, kind regards, Lake Como Holiday

Réponse :

Vielen Dank Doris für die freundlichen Worte! Es freut uns sehr, dass Sie sich bei uns wohl gefühlt haben. Wir schätzen Ihr Feedback zu der gepflegten Unterkunft sehr. Kommen Sie gerne jederzeit wieder! Lake Como Holiday

Réponse :

Dear Doris, Thank you for your valuable feedback. We are pleased you had a nice stay on Lake Como and appreciated the view from the splendid terrace and the location. We will check the cleanliness of the internal and internal spaces, this aspect is fundamental for us, and also verify the wi-fi connection and the access to German TV. Your feedback is highly appreciated because it highlights aspects on which we can improve to guarantee a better service. We hope to host you in the future, best regards, Lake Como Holiday

Réponse :

Dear Lynette, Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed the fabulous views from your balcony. However, we truly apologize for the inconveniences you encountered during your stay. Your feedback regarding the TV, the kitchen light switch, and the walk to town is invaluable to us, as it helps us understand areas that need attention. We appreciate your insights and will take them into consideration as we strive to enhance our guests' experience. Thank you once again for your review, and we hope to welcome you back in the future. Warm regards, Lakecomoholiday Team

Réponse :

Dear Rault, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the stunning lake view and found the residence peaceful and well-maintained. It's great to know that your accommodation was comfortable for your group. We also appreciate your constructive comments regarding the kitchen equipment and the challenges you faced with the gas stove and Wi-Fi. Your insights are important to us as they help us understand our guests' experiences better. We understand that the distance to the center can be a bit of a challenge, and we are grateful for your honesty in this regard. The location is clearly indicated before booking. We hope you had a wonderful time overall and look forward to welcoming you again in the future! Warm regards, Lakecomoholiday Team

Réponse :

Dear Janna, Thank you for your feedback. We are glad you had a nice stay. We are sorry about the washing machine, we will repair it as soon as possible. Hope to accommodate you again for a future holiday, kind regards, Lake Como Holiday

Réponse :

Dear Megan Westby, Thank you for taking the time to share your feedback. We’re glad you enjoyed the beautiful terrace and the convenience of the garage, as well as the lovely walking path into town. We appreciate your comments regarding the key and blow dryer issues, and we will take them into consideration. We apologize for any confusion with the directions and appreciate your understanding. Your insights help us improve our service. Best regards, Lake Como Holiday Team

Réponse :

Dear Miroslaw, Thank you for sharing your feedback with us. We are glad to hear that you enjoyed the beautiful view from the terrace and the convenience of the garage and proximity to the ferry base. However, we sincerely apologize for the issues you encountered during your stay. Your comments regarding the size and condition of the bedrooms, as well as the problems with the kettle, gas smell, noise from neighboring apartments, and cleanliness, are concerning. We take such matters seriously, and your feedback is invaluable in helping us understand where we can improve. We appreciate your insights regarding the maintenance and cleanliness of the apartment, and we will ensure that your concerns are addressed with the relevant team. Thank you once again for your review, and we hope you had a pleasant journey home. Best regards, Happy.Rentals Team

Réponse :

Dear Karl, Thank you for sharing your feedback. We're glad you enjoyed the view and the secure parking. We appreciate your comments about the apartment’s condition and bedding, and we will take them into account for future improvements. We are sorry about the noise from the neighbours. The walk into town may be for somebody challenging, for this reason we recommend having a car to move around the area. We hope to have the chance to host you again on Lake Como and offer you a more comfortable stay. Kind regards, Lake Como Holiday