Ogni soggiorno ti fa sentire come a casa

Risposta:

Thank you for your feedback, Leon! We're so glad to hear that you enjoyed the spacious house. We appreciate your comments and hope to welcome you again in the future! Best regards Lake Como Holiday Team

Risposta:

Dear Ionela, Thank you for your thoughtful review! We’re delighted to hear that you enjoyed the spacious rooms and stunning views, along with our easy check-in process and responsive service. We appreciate your feedback regarding the heating and bathroom locks, as it helps us understand our guests' needs better. Your insights are invaluable to us. We hope to welcome you back soon! Best regards, Lakecomoholiday Team

Risposta:

Hallo, Vielen Dank für Ihre positive Rückmeldung! Es freut uns zu hören, dass Sie die schnelle Hilfe bei Problemen und die Sauberkeit unserer Wohnung geschätzt haben. Wir sind stolz auf unsere tolle Lage und sind froh, dass Sie diese genossen haben. Vielen Dank, dass Sie sich die Zeit genommen haben, uns ein Feedback zu geben. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen. Lake Como Holiday

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Dear Bernadeta, Thank you for your kind words about our location, parking, cleanliness, and well-equipped kitchen. We're glad to hear you enjoyed your stay. We appreciate your feedback regarding the lack of air conditioning, and we understand how important it can be for a comfortable experience. Your insights are invaluable to us, and we will take them into consideration. Thank you again for your review! Best regards, Lakecomoholiday Team

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Dear Pavla, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the location and found the house spacious and comfortable for your group. The view from the balcony is indeed a highlight, and we’re glad you appreciated it. We also appreciate your constructive comments regarding the downstairs sofa and the kitchen amenities. Your insights are invaluable, and they help us understand areas where we can improve the overall experience for our guests. We apologize for any inconvenience you faced with the sofa and the kitchen equipment. Your feedback will be taken seriously as we continually strive to enhance our accommodations. Thank you once again for your review. We hope you had a memorable time at Lake Como and that you carry wonderful memories from your stay. Warm regards, Lakecomoholiday Team

Risposta:

Dear Susanna, Thank you for your feedback. We are glad you enjoyed the view, the peaceful environment, and the unique interior design. We are very sorry to hear about the issues you experienced during your stay. Unfortunately, the cold weather and the heating system seem to have caused discomfort, and we apologize for that. We will check the heating thoroughly to ensure this does not happen again. We also apologize for the problems accessing the apartment guide online. We will review the information and make sure it is easily accessible for all guests in the future. Regarding the parking and the smell in the apartment, we truly appreciate you letting us know. We will take action to improve both aspects immediately. We understand your concerns and value your comments. Our goal is always to offer a pleasant stay, and we hope we will have the opportunity to welcome you again under better conditions. Thank you again for your honesty and kindness. Best regards, Lakecomoholiday Team