Every Stay Feels Like Home

Response:

Dear Libor, Thank you for taking the time to share your feedback with us! We are delighted to hear that you enjoyed the excellent location in the heart of Riva del Garda and found our accommodations clean and comfortable. It’s great to know that you had a pleasant check-in and check-out experience as well. We appreciate your comment regarding the elevator. Your insights are valuable to us, and we always strive to create a welcoming and enjoyable atmosphere for our guests. Thank you once again for your review. We hope to welcome you back to Happy.Rentals in the future! Best regards, Happy.Rentals Team

Response:

Dear Tomas, Thank you for your kind words! We're thrilled you enjoyed your stay and appreciate your recommendation. Best regards, Happy.Rentals Team

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Dear Piotr, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed the location and found our apartment service to be of the highest standard. Your kind words mean a lot to our team and inspire us to continue providing excellent hospitality. We appreciate your feedback and are delighted that your stay was a pleasant one. If you ever decide to visit again, we would be more than happy to welcome you back. Thank you once again for choosing Happy.Rentals! Best regards, Happy.Rentals Team

Response:

Gentile Widy, La ringraziamo sinceramente per aver condiviso la Sua opinione riguardo alla posizione del nostro appartamento. Siamo felici di sapere che ha trovato il luogo così meraviglioso. La posizione è sicuramente uno dei nostri punti di forza e ci fa piacere che abbia contribuito a rendere il Suo soggiorno piacevole. Se ha ulteriori commenti o suggerimenti, non esiti a farcelo sapere. La Sua opinione è molto importante per noi e ci aiuta a migliorare continuamente. Speriamo di rivederLa presto! Cordiali saluti, Happy.Rentals Team

Response:

Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the great location and found the apartment clean and comfortable. We appreciate your understanding regarding the shower issue and are glad our team could resolve it quickly. Your suggestion for an additional mirror is noted, and we will consider it for future improvements. We hope to welcome you back soon! - Happy.Rentals Team

Response:

Dear Alessandro, thank you for your great rating! It was a pleasure to host you!

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Hello Achinoam, thank you for your kind words. We look forward to seeing you again!

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Vielen Dank für Ihr wunderbares Feedback! Es freut uns sehr, dass Sie die Sauberkeit, die Ausstattung und die tolle Lage genossen haben. Besonders schön zu hören, dass Sie die Abende auf dem Balkon geliebt haben. Wir würden uns freuen, Sie bald wieder begrüßen zu dürfen! - Happy.Rentals Team

Response:

Wir freuen uns, dass Ihnen die Wohnung und ihre Lage gefallen haben. Wir hoffen, dass Sie viele schöne Erinnerungen an die Region mitgebracht haben! Vielen Dank, dass Sie sich für uns entschieden haben.

Response:

Dear Belskaya, Thank you for taking the time to share your thoughts with us. We are delighted to hear that you enjoyed the good location of our property, with its proximity to various restaurants and the center. It’s great to know that you found everything you needed for a restful stay. We appreciate your feedback and take all comments seriously, as they help us to continually improve our services. If there’s anything specific you think we could enhance or if you have any further insights, please feel free to share. Thank you once again for your review. We hope to welcome you back in the future! Best regards, Happy.Rentals Team

Response:

Liebe Anna, vielen Dank für Ihre Bewertung. Es freut uns, dass Ihnen die Lage und Ausstattung der Unterkunft gefallen haben. Zur Parkplatzsituation möchten wir klarstellen, dass wir leider keinen privaten Parkplatz anbieten. In der Beschreibung haben wir auch darauf hingewiesen, dass es sich um öffentliche Parkplätze in der Nähe handelt. Wir entschuldigen uns für etwaige Missverständnisse. Wir hoffen, Sie hatten insgesamt einen angenehmen Aufenthalt. Mit freundlichen Grüßen, Happy.Rentals Team

Response:

Thank you for your feedback! We're thrilled to hear you loved the great location in Riva and enjoyed being in the heart of everything. We hope to welcome you back soon! - Happy.Rentals Team

Response:

Dear Jen and Ben, Thank you for taking the time to share your detailed feedback about your stay at Casa Alpino. We are thrilled to hear that you enjoyed the excellent location, cleanliness, and the various facilities provided. It's wonderful to know that Leonardo was able to assist you and enhance your experience. We appreciate your constructive comments regarding the shower and kettle. Your insights are invaluable to us as we strive to improve our guests' experiences. We also acknowledge your note about the accessibility for elderly travelers and the local bell chimes. Your feedback helps us understand our guests' needs better. Thank you once again for your thoughtful review. We hope to welcome you back in the future! Best regards, Happy.Rentals Team

Response:

Dear Jana, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the beautiful apartment and its excellent central location, making it easy to explore nearby restaurants, shops, and the harbor. We appreciate your comments regarding the bathroom amenities and the accessibility of the balcony doors. Your insights are valuable, and we will certainly take them into consideration as we strive to enhance our guests’ experiences. We hope that despite these minor inconveniences, you had a pleasant stay overall. It was a pleasure hosting you, and we wish you all the best in your future travels. Warm regards, Happy.Rentals Team

Response:

Dear Jenny, Thank you for taking the time to share your feedback with us. We appreciate your insights regarding the cleanliness of the property. We strive to maintain high standards, and it is concerning to hear that we fell short during your stay. Your comments about the pots and the areas needing more attention will certainly be addressed with our cleaning team to enhance our guests’ experiences. We also apologize for any confusion regarding breakfast not being included. We value your input and will take it into consideration as we continue to improve our services. We're glad to hear that, despite these issues, you found your overall experience to be pleasant. Thank you once again for your valuable feedback. Best regards, Happy.Rentals Team

Response:

Merci Beaucoup!

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We are pleased that you enjoyed our holiday home, and we are glad we have welcomed you. We apologise regarding the noise. Hope to see you here again!

Response:

Dear Ranjanben, Thank you for taking the time to share your feedback with us. We appreciate your insights regarding the size of the accommodation. We understand that space can be a consideration for families, and we are glad to hear that you found it manageable during your stay. At Happy Rentals, we strive to provide a comfortable experience for all our guests, and your comments will help us continue to improve our offerings. If you have any further thoughts or suggestions, please feel free to reach out. We hope you had a pleasant stay overall and enjoyed your time in the area. Warm regards, Happy Rentals Team

Response:

Dear Katarina, Thank you for taking the time to share your feedback with us. We’re glad to hear that you appreciated the location of your stay. However, we sincerely apologize for any discomfort you experienced with the sofa bed. Your input is invaluable to us as we continually strive to enhance our guests' experiences. We take all comments seriously and will ensure that your concerns are noted for our internal review. If there is anything more you would like to share or discuss, please feel free to reach out. We appreciate your understanding and hope to have the opportunity to welcome you again in the future. Warm regards, Happy.Rentals Team