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Love of Lugano
Lugano, Switzerland
Description

Fall for a year-round city break in Lugano – with this stylish fully-equipped balcony apartment for 4! With its desirable city-centre location opposite Parco Ciani, just moments from the buzzing lakeshore, this 1-bedroom balcony retreat with private parking space sets the scene for an effortless Lugano stay. The modern 2nd floor apartment perfectly suits solo business travellers, couples and groups of 4. Easily reached by lift, the retreat is equipped for year-round home comfort, with free WiFi, toasty underfloor heating, SAT flat screen. A light and airy open plan living room with stylish sitting and dining area features alongside a modern integrated kitchen. A double master bedroom with balcony access is complemented by a double sofa bed to the living room and a sleek fitted shower room, with washing machine and tumble dryer. The 3-storey residence enjoys a convenient city location, 3 minutes’ walk from the buzzing lakeside and 5-7 minutes’ walk from central Lugano. Sleeping Bedroom 1: Chic modern double bedroom with balcony access & wardrobe Extra: A double sofa bed for 2 features within the living room Bathroom Bathroom 1: A contemporary-fitted suite with shower, wash basin, WC & bidet Additional • Balcony • City views • Free WiFi • SAT flat screen TV • Underfloor heating • Central heating • Fan • Washing machine & tumble dryer • Ironing facilities • Lift access • City location • Car not necessary • Private parking space • Nespresso machine Please note that there is ongoing road construction in front of the apartment, which may cause disturbance and noise. Location Situated along ‘Piazza Indipendenza’, the 3-storey building is just 3 minutes’ walk from the picturesque lakeshore and the popular city park, ‘Parco Ciani’. The lido and tennis club are within a 9-minute stroll away. The city centre of Lugano with its café-lined piazzas, designer shops, world restaurants, stylish bars, clubs, modern casinos and cultural visitor attractions is reachable on foot within 5-7 minutes. Vibrant Lugano offers plenty for the active guest; with the nearby climbs of Monte Bré, Monte San Salvatore and the ancient Olive Trail all within easy reach. Lugano airport is 15 minutes’ drive away, whilst Lugano golf club is 19 minutes’ away. Nearby Como (45 minutes’ drive away) offers a wealth of shopping and dining opportunities too, as well as easy links to Milan and bus-ferry-road links to the touristic Central Lake.

Registration code: NL-00008421

Amenities

Facilities

Wifi
Parking
Heating
Balcony
Washing machine
Tumble dryer

Kitchen

Full kitchen
Dishwasher
Oven
Coffee machine
Fridge
Electric kettle
Toaster

Location

In town
Very quiet location

Accessiblity

Child friendly
Lift-elevator
Smoking not permitted

Others

New
Rules & Policies

House Rules

  1. Check-in from 16:00
  2. Checkout until 10:00

Cancellation policy

Free Cancellation (full refund) until 7 days prior to arrival

Reviews
Popular Surroundings
Beach : 0.50 km
Restaurant : 0.10 km
Supermarket : 0.10 km
Train : 0.90 km
Original: CHF 0.00
Discounted:
CHF 48.00
you save CHF -48.00!

From CHF 99 per night


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Reviews:
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9.2 out of 107 reviews
it FlagAngelo

Reviewed on 17/11/2025

Review from: Happy.Rentals

Appartamento molto bello , ben fornito , posizione strategica al centro di Lugano in pochi passi hai tutto quello che ti serve , bar supermercato ristoranti .

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Response:

Gentile Angelo, La ringraziamo per la sua recensione positiva! Siamo felici che abbia apprezzato l'appartamento e la sua posizione strategica nel cuore di Lugano. È sempre un piacere sapere che i nostri ospiti trovano tutto ciò di cui hanno bisogno nelle vicinanze. Speriamo di rivederLa presto! Cordiali saluti, Happy.Rentals Team

au FlagJenny Wood

Reviewed on 09/11/2025

Review from: Airbnb

Spacious, comfortable apartment. Great for two people but has a sofa bed for more. Beds were comfy and we had the basic amenities to suit us for 3 nights.

ch FlagAyse Theisen

Reviewed on 09/10/2025

Review from: Airbnb

Sehr gut erreichbar, sauber und ruhig !

en FlagAlessandro Bandini

Reviewed on 02/10/2025

Review from: Airbnb

Appartamento in pieno centro. Ottimo, spazioso e pulito. Comunicazione molto veloce. Bella esperienza

ch FlagMorena Hirth

Reviewed on 05/09/2025

Review from: Airbnb

Der Standort der Wohnung könnte besser nicht sein. In der Wohnung ist es ruhig und sauber. Alles was man brauchen könnte war in der Wohnung vorhanden. Sonja war immer gut zu erreichen. Wir hatten einen tollen Aufenthalt!

us FlagYURI KALACHNIK

Reviewed on 17/07/2025

Review from: Expedia

Just perfect. Clean and updated. In the middle of everything

Show replies

Response:

Dear Yuri , Thank you for your wonderful review! We are thrilled to hear that you found your stay perfect and enjoyed the cleanliness and convenience of our location. Your feedback is greatly appreciated, and we hope to welcome you back in the future. Best regards, Happy.Rentals Team

ch FlagMartin Kuhni

Reviewed on 27/06/2025

Review from: Airbnb

Perfekte und zentrale Lage. In wenigen Gehminuten ist man im Zentrum und öffentlichen Verkehrsmitteln. Das Appartement ist modern und in einwandfreiem Zustand. Wir waren sehr dankbar, dass die Wohnung über eine Klimaanlage verfügt, da wir während unseres Aufenthalts eine Hitzewelle erleben mussten. Der einzige Kritikpunkt ist die kleine Dusche, die im Verhältnis zur grosszügigen Wohnung etwas klein ausgefallen ist.

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Response:

Wir schätzen Ihre freundlichen Worte über die Lage und den Zustand der Wohnung. Wir nehmen auch Ihr Feedback bezüglich der Größe der Dusche zur Kenntnis. Danke, dass Sie Ihre Erfahrungen mit uns teilen.

ch FlagCassius Oesch

Reviewed on 01/06/2025

Review from: Airbnb

„Wunderbarer Aufenthalt in Lugano! Die Unterkunft war einfach perfekt! Alles war sauber, gut ausgestattet und sehr gemütlich. Die Lage ist ideal, um Lugano zu erkunden.Wir haben uns sehr wohlgefühlt und kommen gerne wieder. Absolute Empfehlung!!!

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Response:

Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir haben uns sehr gefreut, Sie zu beherbergen und hoffen, Sie haben das Haus und Ihren Urlaub in dieser schönen Region genossen.

ch FlagClaire-Lise

Reviewed on 03/05/2025

Review from: Happy.Rentals

L' appartement est très joli est idéalement situé près du parc Ciani et du lac. Sur le descriptif il était indiqué qu'il y avait une TV SAT alors que l'on peut l'utiliser seulement avec un abonnement. Nous n'avons donc pas pu regarder la télévision.

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Response:

Chère Claire-Lise, Merci beaucoup pour votre retour et vos compliments sur l’appartement et son emplacement. Nous sommes désolés d'apprendre que l'utilisation de la télévision n'a pas répondu à vos attentes. Vos remarques sont précieuses et nous les prendrons en compte. Nous espérons que vous avez tout de même passé un agréable séjour. Cordialement, Happy.Rentals Team

ch FlagSteve Lüthi

Reviewed on 26/04/2025

Review from: Airbnb

Bel appartement à deux pas du parc, du centre, du lac. Tout c’est bien passé.

ch FlagArton

Reviewed on 20/04/2025

Review from: Booking.com

Appartement moderne, propre et avec toutes les commodités pour une famille de 4 personnes, je ne l'échangerais pas contre un autre à chaque fois que je visite Lugano.

Show replies

Response:

Hello, Thank you for your great review and we hope to host you someday again! Kind regards, Happy.Rentals Team

br FlagNathalia Arruda Pompeu de Souza Mendes

Reviewed on 31/03/2025

Review from: Expedia

Apartamento incrível, bem o centro de Lugano há poucos passos do lago. Todos os utensílios completos. Amei. Muito limpo e bem localizado

ch FlagMaria Andrea

Reviewed on 26/03/2025

Review from: Happy.Rentals

Appartamento pulito, comodo e spazioso in pieno centro. Lungolago e diversi ristoranti e servizi raggiungibili facilmente a piedi, compresa la funicolare per raggiungere la stazione. Personale molto reattivo e disponibile!

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Response:

Gentile Maria Andrea, La ringraziamo per la sua recensione positiva! Siamo felici che abbia apprezzato la comodità e la posizione dell'appartamento, così come il nostro servizio. Speriamo di rivederla presto! Cordiali saluti, Happy.Rentals Team

ch FlagSandro Locatelli

Reviewed on 19/03/2025

Review from: Airbnb

Die Wohnung hat mir sehr gefallen, ein grosser Pluspunkt ist der kostenlose innen Garagenparkplatz! Die Lage ist perfekt - ruhig und trotzdem im Zentrum. Die Wohnung ist zudem sehr sauber und sicher. Ein kleiner Verbesserungsvorschlag wäre der fehlende TV-Anschluss (man kann lediglich Netflix & Co. ansteuern.) und eine Grundausstattung der Reinigungsmittel für den Geschirrspüler und die Waschmaschine. Man muss alle Reinigungsmittel mitbringen oder kaufen. Ich war über zwei Wochen dort und komme sehr gerne wieder ;-) Beste Grüsse Sandro

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Response:

Vielen Dank für Ihre freundlichen Worte über die Wohnung und ihre Lage! Wir schätzen Ihre Anregungen und Ihr Feedback ist wertvoll für uns. Wir freuen uns darauf, Sie wieder begrüßen zu dürfen!

at FlagChristine

Reviewed on 29/01/2025

Review from: Happy.Rentals

Vielen Dank, wir waren super happy mit der Unterkunft. Wir waren beruflich an einem Kongress in Lugano! kleine Anregung: Vielleicht könnte das WLAN auf dem Eingangstisch bei dem Willkommensgeschenk angegeben werden :-) DANKE für ALLES

Show replies

Response:

Liebe Christine, vielen Dank für Ihre freundliche Rückmeldung! Es freut uns sehr zu hören, dass Sie mit Ihrer Unterkunft im Love of Lugano zufrieden waren und Ihren Aufenthalt während des Kongresses genießen konnten. Vielen Dank auch für Ihre Anregung bezüglich des WLANs. Wir schätzen Ihr Feedback und werden es in unsere Überlegungen einbeziehen. Wir hoffen, Sie hatten eine erfolgreiche Zeit in Lugano und würden uns freuen, Sie vielleicht bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Happy.Rentals Team

ch FlagBeat Kappert

Reviewed on 29/12/2024

Review from: Airbnb

Sehr schöne Wohnung mit einem Touch von Luxus und erhöhter Sicherheit (die Türe ist wie von einem Tresor, die Fenster abschliessbar). Tolle zentrale Lage und trotzdem verblüffend ruhig in der Nacht. Alles sauber und in gutem Zustand. Der Parkplatz in der Einstellhalle (Nummer CN) ist gut zugänglich und auch für grössere Autos geeignet. Schade hat der Tumbler nicht richtig funktioniert, aber ich verstehe, dass eine grössere Reparatur über die Weihnachtstage nicht möglich war.

it FlagLoretta Mezzanzanica

Reviewed on 16/12/2024

Review from: Airbnb

Appartamento in posizione centralissima in una via tranquilla. Comodissimo parcheggio interno. Molto ben disposto, pulito, caldo. Esperienza positiva

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Response:

Grazie per la sua recensione, Loretta! Siamo felici di sapere che vi siete trovati bene e che avete apprezzato la posizione e i servizi.

de FlagHeike

Reviewed on 01/11/2024

Review from: Happy.Rentals

Lage, Ausstattung und Zustand, Sauberkeit, Kommunikation, Check-In, Also kurzum: eine top Wohnung

Show replies

Response:

Liebe Heike, vielen Dank für Ihre positive Rückmeldung! Es freut uns sehr zu hören, dass Ihnen die Lage, Ausstattung und Sauberkeit der Wohnung gefallen haben. Ihre Zufriedenheit ist uns wichtig, und wir schätzen Ihr Feedback zur Kommunikation und zum Check-In. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Herzliche Grüße, Happy.Rentals Team

en FlagCecilia Riva

Reviewed on 21/10/2024

Review from: Expedia

Excellent property, very well located and with all acommodations. Very nice and modern.

us FlagKayla Bingham

Reviewed on 07/10/2024

Review from: Airbnb

Clean, spacious apartment. Close location to downtown. Responsive host, would recommend.

Show replies

Response:

Thank you for your review. We are happy you enjoyed the location of the property, and we are looking forward to welcoming you again.

us FlagJulia

Reviewed on 02/10/2024

Review from: Happy.Rentals

Great location; we didn't have to rent a car. We were able to walk our luggage from the train station to the property with little difficulty. The property is close to some of Lugano's biggest attractions and restaurants which we were able to walk to as well. Very happy with our stay.

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Response:

Dear Julia, Thank you for your wonderful review! We're delighted to hear you enjoyed the great location and found it convenient for exploring Lugano. Your satisfaction is our priority, and we appreciate your feedback. Best regards, Happy.Rentals Team

dk FlagAnna-Sofie Plougmand

Reviewed on 02/10/2024

Review from: Airbnb

Enjoyed our stay

Show replies

Response:

Anna-Sofie, we enjoyed having you and hope you enjoyed your stay equally!

gb FlagElaine

Reviewed on 06/09/2024

Review from: Booking.com

This apartment is perfect. The check in details were clear and worked perfectly, they even let us check in a bit early. The garage for parking is great with lift up to apartment, this was great with our heavy cases. The apartment was clean and had everything we needed. A complimentary bottle of Prosecco was a lovely gesture. Little balcony off bedroom was great for breakfast and evening drink. Location is great just a short stroll to centre and a beautiful Lido. Lugano is so beautiful, we didn’t want to leave.

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Response:

Dear Elaine, Thank you so much for your wonderful review! We're delighted to hear that you found the apartment perfect and enjoyed the early check-in, garage, and the little touches like the Prosecco. It's great to know that you appreciated the balcony and the beautiful location. We’re thrilled you had such a lovely stay in Lugano and we hope to welcome you back soon! Best wishes, The Happy Rentals Team

ch FlagIbrahim

Reviewed on 05/08/2024

Review from: Booking.com

Die Lage in sehr zentral, das Personal war sehr hilfsbereit!

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Response:

Dear Ibrahim, Thank you so much for your fantastic review! We’re thrilled to hear you enjoyed the central location and found our staff helpful. Your positive feedback means a lot to us. We look forward to welcoming you back! Best regards, The Happy Rentals Team

ch FlagClaudia Rizzo

Reviewed on 14/07/2024

Review from: Airbnb

Tout était parfait. Merci beaucoup !

ch FlagBenjamin Mäder

Reviewed on 25/06/2024

Review from: Airbnb

War super!

Show replies

Response:

Benjamin, we enjoyed having you and hope you enjoyed your stay equally!

de FlagRenate Von Der Weth

Reviewed on 17/05/2024

Review from: Airbnb

Schöne Wohnung, tolle Umgebung, alles prima

Show replies

Response:

Wir wissen es zu schätzen, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt zu bewerten, und hoffen, Sie werden ein anderes Mal wiederkommen!

us FlagKim Scott-Robert

Reviewed on 24/01/2024

Review from: Airbnb

Great place to stay to be close to everything. Hosts were always responsive and helpful.

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Response:

Kim, it was a pleasure to have you! We look forward to host you again!

br FlagRoberto Gonzales

Reviewed on 05/12/2023

Review from: Airbnb

Apartamento bem localizado, confortável e pratico; o estacionamento ajuda bastante, também. Tudo ocorreu de maneira tranquila e Lugano é uma cidade linda!

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Response:

Thank you for your nice feedback! We are glad we had the opportunity to host you and look forward to welcome you again!

us FlagRt Steinberg

Reviewed on 26/11/2023

Review from: Airbnb

Easy check in, check out. Great location! All was well

Show replies

Response:

Hello, it was a pleasure to have you! We look forward to host you again!

it FlagSilvia

Reviewed on 04/11/2023

Review from: Happy.Rentals

Appartamento in posizione splendida, comodo al centro, al lungolago e al parco, molto apprezzato il posto auto privato. Appartamento dotato di tutto il necessario e pulitissimo. Molto gradita la presenza dell'asciugatrice visto che abbiamo soggiornato in due giorni di pioggia e così alla sera abbiamo potuto asciugare le giacche.

en FlagRichard Heywood

Reviewed on 01/11/2023

Review from: Expedia

Amazing location and a fantastic apartment

Show replies

Response:

Thank you very much for taking the time to share your experience with us.

ch FlagKujtim Veseli

Reviewed on 29/10/2023

Review from: Airbnb

Zentral gelegene, zauberhafte und gut ausgestattete Wohnung, einfacher Check-in und Check-out. Zu Fuss 2 Minuten vom See und Stadtzentrum entfernt. Parkplatz in der Tiefgarage vorhanden. Wir waren sehr zufrieden.

en FlagNazli Karimi

Reviewed on 27/09/2023

Review from: Expedia

The location of the apartment is excellent and the flat is truly comfortable and clean. We stayed there for 5nights and had issues with wifi connection and the stove. The wifi got fixed on the 2nd day after calling and emailing the office and the stove also stopped working. They sent someone to check the stove and since it didn't get fixed they gave us a portable stove so we were able to cook for our little one. If we ever visit the city again we will for sure stay at this place again. Thank you to Dave and the team to help us sort the technical issues.

Show replies

Response:

Thank you for your positive feedback! We're glad you enjoyed the excellent location and found the apartment comfortable and clean. Apologies for the wifi and stove issues, and we appreciate your patience. It's great to hear that Dave and the team were able to assist you promptly. We look forward to hosting you again on your next visit!

gb FlagJohn

Reviewed on 14/09/2023

Review from: Happy.Rentals

We had a good experience at the Love of Lugano property. We arrived by train and got the No. 2 bus right outside the station that took us close to the apartment. However, we arrived on a Sunday and realised the only shop that was open was next to the station, so I had to go all the back to get some shopping. Access to the property was straightforward: once you access the box in the entranceway. The Internet access wasn't working when we arrived but the local team replaced the router device the next day and it then worked fine. The local team also very kindly printed our train ticket reservations for the next part of our journey. I would highly recommend the property and Happy Rentals. PS There is no lake view from this property.

en FlagRuben Ramirez

Reviewed on 06/08/2023

Review from: Expedia

Location and cleanliness

Show replies

Response:

Thank you Ruben for your review, Ruben! We're glad to hear that you appreciated our location and cleanliness. Your satisfaction means a lot to us. We hope to welcome you back again soon!

us FlagBrandon Swan

Reviewed on 25/07/2023

Review from: Airbnb

We enjoyed our two nights at Love of Lugano. The apartment was clean, modern, and there were sheets on the bed, not just a duvet. That was a plus. The air conditioning system worked well, as did the washer and dryer in the unit. The we’re the two primary reasons we rented here, and those aspects did not disappoint. The only trouble we had was figuring out how to open the door. It’s not typical of what we have experienced before, so there was a learning curve. We did figure it out. The only other thing I didn’t like was having to retrieve the keys and return them at the office a few blocks away. I would have rather had a key pick-up/drop off at the building itself. If you are arriving by car, no big deal, but we were on foot, and that was extra blocks we had to walk with our luggage. Other than that, it was a great place and I would not hesitate to stay here again.

pe FlagRafaella Trefogli

Reviewed on 19/07/2023

Review from: Airbnb

Amazing place and excelent location!

ch FlagChristine Ocaj

Reviewed on 17/02/2023

Review from: Airbnb

Das Appartement ist sehr zentral gelegen und funktional eingerichtet. Es ist alles vorhanden was man braucht. Leider konnten wir den TV nicht nutzen, da alles auf arabisch eingestellt war und keine Fernbedienung vor Ort. Sonst alles top. Auch die Mitarbeiter vor Ort waren sehr freundlich und hilfsbereit! Vielen Dank.

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Response:

Es freut uns, dass es Ihnen in unserem Ferienhaus gefallen hat, und wir freuen uns, dass wir Sie begrüßen durften. Hoffentlich sehen wir Sie hier wieder!

it FlagRoberta Vece

Reviewed on 29/01/2023

Review from: Airbnb

Appartamento nel pieno centro di Lugano, molto accogliente,molto pulito e domotizzato. Munito di parcheggio interno super comodo. Unica pecca la macchina del caffè non aveva le capsule adeguate trovate all interno della dispensa! Per il resto tutto perfetto.

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Response:

Grazie per il vostro bel feedback! Siamo felici di aver avuto l'opportunità di ospitarvi e non vediamo l'ora di accogliervi nuovamente!

us FlagOlga Leonovich

Reviewed on 05/12/2022

Review from: Airbnb

Recommendation 100%

Show replies

Response:

Thank you so much for choosing to stay with us. We were delighted to have accommodated you and we hope you enjoyed the property and holiday in this beautiful region.

us FlagPatrick Koster

Reviewed on 04/06/2022

Review from: Airbnb

Beautiful apartment in the perfect location!

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Response:

We are pleased that you enjoyed the house, we were very pleased to have welcomed you. Hope to see you here again - gladly! :)

lt FlagArtur Kastujev

Reviewed on 13/04/2022

Review from: Airbnb

Great service, super location, very sociable host. Great place to have a weekend in Lugano 👍🏻

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Response:

We are pleased that you enjoyed the apartment and its location would be happy to welcome you again.

ch FlagLion Comfort

Reviewed on 13/02/2022

Review from: Airbnb

sweet place

Show replies

Response:

Hello Lion, We are pleased that you enjoyed the house, we were very pleased to have welcomed you. Hope to see you here again - gladly! :)

it FlagArianna Gabrielli

Reviewed on 28/01/2022

Review from: Airbnb

Servizio impeccabile

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Response:

Ciao Arianna, Siamo così contenti che tu abbia trascorso un soggiorno SUPER qui! Ci auguriamo che abbiate portato a casa dei ricordi molto felici della regione! È stato un piacere averti qui a stare con noi!! :)

ch FlagAnnemieke

Reviewed on 18/09/2024

Review from: Booking.com

Very new and clean

Show replies

Response:

Thank you for your review we hope to host you again soon!- Happy.Rentals Team

ch FlagMarcel Zurkirchen

Reviewed on 16/03/2024

Review from: Booking.com

- sehr praktisch im Zentrum und praktisch nähe Bahnhof, damit mein Auto ruhe in der Garage bleibt. :-) - sauber Ferienwohnung. - WLAN gute verbinden. - Geschenk 1 Flasche Champagner. :-) Danke Wurde gerne nochmals kommen.

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Response:

Hello, We're delighted to hear that you enjoyed the convenient location, cleanliness, and complimentary champagne. Your comments about the cutlery knife and TV channels are duly noted and will be looked into. Thank you and kind regards, Happy.Rentals Team

de FlagElena & Michael

Reviewed on 29/06/2021

Review from: Happy.Rentals

unsere Flitterwoche in Lugano war traumhaft. Ihr Service als Ferienagentur ist vorbildlich, die Beschreibung der FeWo inklusive der sehr ausführlichen und bebilderten Infos zur Lage und zum Zugang zur Wohnung und Tiefgarage sind absolut vorbildlich! Die Wohnung war schön in einer super Lage nahe der Altstadt, allerdings ist ein neuer Anstrich der Wände überfällig. Der Trockner ist praktisch, gehört bei der ansonsten recht stylishen Wohnung allerdings nicht ins Wohnzimmer (warum steht er nicht im Bad auf der Waschmaschine?). Herzliche Grüße, wir würden jederzeit gerne wieder über Sie buchen und können Sie uneingeschränkt weiter empfehlen!

ch FlagDaniel Kasanga

Reviewed on 24/09/2025

Review from: Airbnb

Die Unterkunft ist mitten in Lugano. Sehr sauber und grosszügig.

au FlagCraig

Reviewed on 20/07/2025

Review from: Happy.Rentals

A very nice spacious apartment. Perfect for our stay in Lugano. There were a few electrical things not working (clothes dryer, vacuum, leaking aircon and no TV remote) but I'm sure they will be fixed soon.

Show replies

Response:

Dear Craig, Thank you for your kind words about our spacious apartment and your stay in Lugano. We appreciate your feedback regarding the electrical issues you encountered and will ensure the team is aware. Your insights are invaluable in helping us enhance our guests' experience. We hope to welcome you back in the future! Best regards, Happy.Rentals Team

de FlagDario

Reviewed on 06/02/2025

Review from: Happy.Rentals

Ja, aber es fällte Duschgel und Handseife. Könnte mir nach dem Toilettengang nicht mal vernünftig Hände waschen. Mit freundlichen Grüßen DK

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Response:

Lieber Dario, vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Ihnen Duschgel und Handseife gefehlt haben. Normalerweise stellen wir ein Starter-Badeset mit Duschgel und Shampoo zur Verfügung. Wir schätzen Ihre Anmerkungen sehr und nehmen sie ernst. Ihr Wohlbefinden ist uns wichtig, und wir hoffen, dass Sie trotz dieser Unannehmlichkeiten einen angenehmen Aufenthalt hatten. Mit freundlichen Grüßen, Happy.Rentals Team

it Flagroberto

Reviewed on 20/01/2025

Review from: Booking.com

L'appartamento gode di una posizione splendida, a pochi passi dal centro di Lugano, dal lago e dal Parco principale. Per chi viaggia in auto, il posto macchina a disposizione è un vero plus, permettendo di non spendere ulteriori soldi e di avere massima autonomia di spostamento. La camera matrimoniale è molto comoda, sia per gli spazi presenti negli armadi, sia per il letto/cuscini. Il divano letto è di facile utilizzo, permettendo di passare in poche mosse da sofa a letto matrimoniale. Frigo ampio, piano cottura a induzione, in generale l'angolo cottura (situato nel soggiorno) è ben attrezzato (noi lo abbiamo usato pochissimo, avendo trascorso quasi tutto il tempo fuori).

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Response:

Hello, Thank you for your kind review! We’re glad you enjoyed the apartment’s location, the convenience of the parking, and the comfort of the master bedroom and sofa bed. It’s great to hear the kitchenette met your needs. We hope to host you again soon! Kind regards, Happy.Rentals Team

en FlagBurak Saka

Reviewed on 04/09/2024

Review from: Airbnb

The apartment is center of the Lugano within the walking distance of restaurants and shops. The flat was clean, modernly decorated and well equipped kitchen. Easy check in and check out. The flat was looking the park, the area was very peaceful. The only issue we had was; the washing machine was not working, we try to reach the host and response time was too long and they could not able to fix the issue. I wish the host check the house before they give it to us so that we did not have this bad experience. Other than that, it was a great place to stay and I would not hesitate to stay again.

Show replies

Response:

Thank you for your feedback! We're glad you enjoyed the location, peaceful atmosphere, and amenities. We apologize for the issue with the washing machine and the delayed response. We'll ensure better checks in the future. Despite this, we hope you have fond memories of your stay and would love to welcome you back!

en FlagKhang Nguyen

Reviewed on 21/08/2024

Review from: Expedia

great location. old town is just a short walk away.

nl FlagMathilde Annie

Reviewed on 23/07/2024

Review from: Booking.com

Ruim appartement op een zeer goede locatie in hartje centrum. Met een parkeergarage erbij en in het appartement een wasmachine en droger. Op loopafstand alle bezienswaardigheden en eetgelegenheden.

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Response:

Dear Mathilde Annie, Thank you for your review. We’re glad you enjoyed the spacious apartment and its central location. We apologize for any confusion regarding the Apple TV and WiFi. We will work on providing clearer instructions for these amenities to ensure a more seamless experience for our guests. Thank you for staying with us, and we hope to welcome you again. Best regards, The Happy Rentals Team

au FlagAndrew

Reviewed on 30/06/2024

Review from: Booking.com

Fantastic apartment, excellent location, quiet, good amenities, communicative and helpful staff, lift access, small balcony.

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Response:

Dear Andrew, Thank you for your feedback. We’re pleased to hear you enjoyed the apartment, its location, and the amenities, and that you found our staff helpful. We appreciate your detailed comments and will address the issues with the bedroom door, vacuum cleaner, washing machine, and TV. Your insights are valuable in helping us make improvements. We hope to have the opportunity to welcome you back in the future. Best regards, The Happy Rentals Team

ch FlagNatalja Bodenmann

Reviewed on 20/05/2024

Review from: Airbnb

Erste 18 Std. nach unserer Ankunft hat es keine Reaktion vom Gastgeber (2 von mehreren angegebenen Kontaktpersonen) auf unsere Fragen gegeben. Nachdem wir aber jemanden telefonisch erreicht haben, gab es sofort Hilfe. Später ist man auf unsere Wünsche eingegangen und sofort reagiert. Danke! Auf dem Tisch hat es eine Überraschung gegeben - Flasche Prosecco. Danke auch dafür!! Das Sofa (wir waren zuviert) war nicht als Bett vorbereitet, Bettwäsche und Tücher mussten gesucht werden, später haben wir dann alles gefunden, es wäre aber besser, alles gleich auf Sofa zu haben. Das Sofa ist etwas älter und für Schlafen nicht optimal, aber alles andere passte in der Wohnung gut, darum hat es uns doch sehr gut gefallen. In der Küche gab es kleinen Schwamm, Abwaschmittel etc., alles Nötige, das ist super. Einzig das Tuch zum Abtrocknen saugte nichts auf. Der Parkplatz in der Garage ist viel wert, jedoch ist es schwierig, einzuparken.

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Response:

Wir bedanken uns für Ihre Bewertung und freuen uns zu hören, dass Sie den Prosecco zu schätzen wussten und die Wohnung gut ausgestattet fanden. Wir entschuldigen uns für die anfängliche Verzögerung bei der Kommunikation und die Unannehmlichkeiten bei der Vorbereitung des Schlafsofas. Ihr Feedback ist sehr wertvoll, und wir werden dafür sorgen, dass Bettwäsche und Handtücher für künftige Gäste auf dem Sofa bereitstehen. Wir prüfen auch, ob wir das Sofa für mehr Komfort aktualisieren können. Vielen Dank für Ihren Hinweis auf die voll ausgestattete Küche; wir werden das nicht saugfähige Trockentuch durch ein effektiveres ersetzen. Was das Parken angeht, so verstehen wir die Herausforderung und werden überlegen, ob wir unseren Gästen eine klarere Anleitung geben können. Wir hoffen, Sie bald wieder begrüßen zu dürfen und Ihnen einen noch angenehmeren Aufenthalt bieten zu können. Vielen Dank, dass Sie sich für uns entschieden haben!

ch FlagBrigitte Ochsner

Reviewed on 01/05/2024

Review from: Airbnb

Die Lage ist sehr gut, alles gut zu Fuss erreichbar. Strasse hört man ein wenig in der Wohnung bei geschlossenen Fenstern.

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Response:

Wir freuen uns, dass Ihnen unser Ferienhaus gefallen hat, und wir freuen uns, dass wir Sie willkommen heißen durften. Hoffentlich sehen wir Sie hier wieder!

at FlagVera Lia

Reviewed on 22/04/2024

Review from: Booking.com

sehr sauber und aufgeräumt, eine Proseccoflasche als Aufmerksamkeit bereit; hochwertige Küchenausstattung, modernes Badezimmer mit Bügelbrett und Haarföhn, ausreichend Bettwäsche und Handtücher, etwas Speisesalz im Schrank, zum Abwascheb Utensilien sowie Spültab für Spülmaschine vorhanden sowie zwei Müllsäcke; zwei Ventilatoren im Schlafzimmer zur Verfügung. genügend Besteck und Geschirr sowie ein Geschirrtuch befinden sich in der Küche.

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Response:

Hello, Thank you for your review! We're glad you found the apartment clean and well-equipped, with thoughtful amenities like the Prosecco bottle and kitchen supplies. We apologize for any inconvenience with the WIFI setup and limited cooking equipment. Your feedback is valuable, and we'll address these issues for future guests. We hope to host you again. Kind regards, Happy.Rentals Team

gb FlagDmytro

Reviewed on 08/04/2024

Review from: Happy.Rentals

Hello Team! Everything was amazing. We have only one recommendation that could make your guest happier which is WiFi - we had no access to it. Anyway, thank you for the lovely accommodation.

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Response:

Thank you so much for this positive review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Happy Rentals Team

ch FlagAndreas

Reviewed on 09/02/2024

Review from: Booking.com

Die Wohnung ist sehr modern und recht neu - bis auf ein paar Abstellmöglichkeiten alles vorhanden. Extrem genial ist der direkte Zugang zum Parkplatz per Lift, welcher auch dazu gehört. Die Wohnung ist direkt an der Altstadt und nahe recht nahe am See gelegen.

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Response:

Hello, Thank you for your positive feedback on our modern apartment and convenient facilities. We appreciate your mention of the direct lift access to the car park. We apologize for any inconvenience caused by the noise.Your feedback is valuable, and we'll explore ways to minimize disturbances for our guests. We hope to have the opportunity to host you again. Kind regards, Happy Rentals Team

il FlagArik Tal-Or

Reviewed on 05/01/2024

Review from: Airbnb

excellent apartment, very good service

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Response:

Arik, it was a pleasure to have you! We look forward to host you again!

de FlagElvira

Reviewed on 16/08/2023

Review from: Happy.Rentals

Das Apartment war schön eingerichtet, gepflegt und sauber. Das Highlight war die Klimaanlage. Sehr angenehm war der Fahrstuhl, der bis in die Tiefgarage hinunterging. Der Parkplatz in der Tiefgarage ist spitze, die Ein- und Ausfahrt gewöhnungsbedürftig. Die geschlossenen Fenster haben den Straßenlärm sehr gut gedämmt. Frühstücksgeschirr und Gläser waren ausreichend vorhanden. Die Wohnung liegt nur ca. 4 Gehminuten vom See entfernt in zentraler Lage. Die Abholung des Schlüssel funktionierte problemlos, die Mitarbeiterin im Office sprach sehr gutes Deutsch, war sehr freundlich und hilfsbereit. Leider ist keine Sitzgelegenheit mehr im Wohnbereich, wenn man die Couch zum Schlafen benötigt bei 3 und 4 Personen. Man muss das gesamte Bett abräumen, damit man die Couch wieder als Sitzmöbel nutzen kann und umgekehrt muss man das ganze Bett wieder herrichten zum Schlafen.

za FlagLizelle Schindler

Reviewed on 06/01/2023

Review from: Airbnb

We had a lovely time in Lugano! The apartment is very well located in town within walking distance of excellent restaurants and great shopping. This was perfect for the New Years Eve celebrations. The apartment is comfortable, spacious and well equipped. It overlooks a small park and despite being in town, the area was very peaceful.

au FlagClarissa Headford

Reviewed on 21/08/2022

Review from: Airbnb

Great location. Clean and easy apartment. Parking is a huge bonus. Coffee machine provided but no coffee - make sure to bring some coffee pods!

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Response:

We are pleased that you enjoyed the house, we were very pleased to have welcomed you. Hope to see you here again - gladly! :)

ch FlagSarah Eckereder

Reviewed on 10/02/2022

Review from: Airbnb

Lovely flat in a perfect location near to the lake in Lugano. Easy check in and check out (key pick up approx 500m away). I worked from here and it has 5G internet - super fast for streaming, but I still had a few issues with video calls (internet phone calls and working generally were fine). Comfortable, clean and modern flat and wel equipped kitchen, I would come again!

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Response:

Hello Sarah, We are delighted to hear about your recent experience with us and are very pleased that you enjoyed your stay. Thank you for taking the time to share your experience and we look forward to welcoming you back again soon.

it FlagAngelo

Reviewed on 10/12/2024

Review from: Booking.com

sei nel cuore di lugano a due passi da qualsiasi servizio e dal parco.

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Response:

Hello, Thank you for your review! We're thrilled to hear that you enjoyed the central location of the apartment, with easy access to all services and the park. We hope to welcome you again soon! Best regards, Happy.Rentals Team

ca FlagAmine

Reviewed on 04/08/2024

Review from: Booking.com

Proche du lido et des centres d'intérêts à quelques minutes à pied. L'appartement propre, dans un coin propre

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Response:

Dear Amine, Thank you for your feedback! We’re glad you found the apartment clean and conveniently located near attractions. We appreciate your note about reading the instructions; we strive to make everything as clear as possible. We hope to host you again in the future! Best regards, The Happy Rentals Team

ca FlagDawn

Reviewed on 09/07/2024

Review from: Booking.com

This is a stylish roomy apartment on the edge of the old town in a nice building. We enjoyed the novelty of having shutters, the open view, and the small balcony that we could sit out on and enjoy a drink.

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Response:

Dear Dawn, Thank you for your feedback. We’re pleased to hear you enjoyed the apartment's style, location, and amenities. We understand the challenges with European appliances and will consider providing clearer instructions in English. Your comments on kitchen basics and appliance issues are noted, and we will work to improve these aspects. We hope to provide a better experience for your next visit. Best regards, The Happy Rentals Team

ch FlagNicolas

Reviewed on 23/10/2025

Review from: Happy.Rentals

ch FlagNicolas

Reviewed on 23/10/2025

Review from: Happy.Rentals

ch FlagStephanie

Reviewed on 17/10/2025

Review from: Happy.Rentals

jp Flagきみよ

Reviewed on 11/08/2025

Review from: Happy.Rentals

ua FlagAndrii

Reviewed on 17/07/2025

Review from: Happy.Rentals

it FlagCristian

Reviewed on 27/11/2024

Review from: Happy.Rentals

ch FlagStephanie

Reviewed on 18/10/2024

Review from: Happy.Rentals

ch FlagAnnemieke

Reviewed on 17/09/2024

Review from: Happy.Rentals

gb FlagElaine

Reviewed on 06/09/2024

Review from: Happy.Rentals

en FlagPierre-Luc Delage

Reviewed on 30/07/2024

Review from: Expedia

dk FlagFlemming Bro

Reviewed on 25/07/2024

Review from: Happy.Rentals

nl Flagvan der Loo

Reviewed on 20/07/2024

Review from: Happy.Rentals

en FlagAnders Olsson

Reviewed on 12/07/2024

Review from: Expedia

de FlagWolfram

Reviewed on 09/04/2024

Review from: Happy.Rentals

ch FlagAndreas

Reviewed on 06/02/2024

Review from: Happy.Rentals

ch FlagKirill

Reviewed on 09/01/2024

Review from: Happy.Rentals

ch FlagStephanie

Reviewed on 25/10/2023

Review from: Happy.Rentals

de FlagBirgit

Reviewed on 05/10/2023

Review from: Happy.Rentals

en FlagNicole Sargenti

Reviewed on 27/06/2023

Review from: Expedia

Show replies

Response:

Thank you very much for your excellent rating! We aim to provide the best possible service to our guests and it is always gratifying to receive positive feedback.We hope to welcome you back in the future for another wonderful stay!Best regards,

en FlagJennifer Babcock

Reviewed on 03/04/2023

Review from: Expedia

Show replies

Response:

Thank you so much for taking the time to review us.

en FlagFrancesca Matta

Reviewed on 27/11/2022

Review from: Expedia

Show replies

Response:

Thank you, Francesca, for your 5 out of 5 rating! We're thrilled to know that you had a wonderful experience. If there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!

ch FlagMiroslav

Reviewed on 11/10/2025

Review from: Booking.com

ch FlagUrs

Reviewed on 21/01/2025

Review from: Booking.com

it FlagSimonetta

Reviewed on 11/02/2024

Review from: Booking.com

at FlagMag. Gerhard und Gaby

Reviewed on 15/06/2025

Review from: Happy.Rentals

ch FlagMatthias

Reviewed on 22/03/2025

Review from: Happy.Rentals

ch FlagMatthias

Reviewed on 22/03/2025

Review from: Happy.Rentals

ch FlagMatthias

Reviewed on 22/03/2025

Review from: Happy.Rentals

ch FlagMatthias

Reviewed on 22/03/2025

Review from: Happy.Rentals

at FlagChristine

Reviewed on 22/02/2025

Review from: Booking.com

ch FlagRaphael

Reviewed on 29/11/2024

Review from: Booking.com

ch FlagChristina

Reviewed on 22/02/2024

Review from: Happy.Rentals

fr FlagPhilippe

Reviewed on 14/01/2024

Review from: Happy.Rentals

ch FlagAnina

Reviewed on 01/09/2023

Review from: Happy.Rentals

ch Flagjean-claude

Reviewed on 20/06/2025

Review from: Booking.com

ch FlagGaetano

Reviewed on 29/10/2024

Review from: Booking.com

Show replies

Response:

Hello, Thank you for your review and feedback. Kind regards, Happy.Rentals Team

ch FlagThomas

Reviewed on 26/05/2024

Review from: Booking.com

ca FlagBevis

Reviewed on 15/06/2025

Review from: Booking.com

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