Las mejores casas de vacaciones de Europa
En el corazón de Lugano, este moderno apartamento para 4 personas es la base ideal para un viaje de trabajo o una escapada urbana, en los gloriosos lagos suizo-italianos. Situado en la planta baja de una elegante residencia, el apartamento es moderno y elegante. Ha sido cuidadosamente equipado con todo lo que un huésped pueda necesitar para su estancia. El salón-comedor tiene suelos de madera clara y muebles contemporáneos, como un sofá, un televisor de pantalla plana y una mesa de comedor. La cocina independiente está comunicada con el comedor por un cómodo pasaplatos, lo que facilita el servicio de comidas. La cocina dispone de fogones, horno, microondas, frigorífico/congelador y cafetera. Para dormir Dormitorio: El acogedor dormitorio tiene una cama individual con una segunda cama individual extraíble, un armario y un cuarto de baño. Extra: El sofá del salón se convierte en cama doble. Cuarto de baño Este elegante cuarto de baño con azulejos de piedra dispone de bañera, ducha de cristal separada, lavabo y WC. Adicional - Wifi gratuito (dispositivo portátil) - Calefacción central - Ventilador - Secador de pelo - Aparcamiento público de pago pero no es necesario coche - Se admiten mascotas Ubicación El apartamento no podría estar más céntrico, está a sólo 5 minutos a pie de la orilla del lago y a 12 minutos de la Piazza della Riforma. En la frontera entre Suiza e Italia, la ciudad de Lugano es conocida por su impresionante ubicación, su rico patrimonio cultural y sus excelentes restaurantes y cafés. La ciudad acoge numerosos festivales a lo largo del año, entre ellos el \"Luganomusica\", que se celebra todos los veranos. El MASI (Museo de Arte de la Suiza Italiana) acoge regularmente exposiciones de arte contemporáneo. Una excursión de un día por el Lago di Lugano, que navega entre Suiza e Italia, es imprescindible, al igual que un paseo por el famoso paseo marítimo de Lugano, con impresionantes vistas sobre el lago. Para cocinar, hay muchas tiendas de alimentación excelentes en la ciudad, así como el mercado de agricultores los martes y viernes en Via Carducci (8 minutos a pie). Los aeropuertos internacionales más cercanos están en Italia: Milán Malpensa, a 1 hora en coche, o Milán Linate, a 1 hora y 20 minutos. ¿Llega en tren? La estación de tren de Lugano está a sólo 7 minutos en taxi del apartamento.
Código de inscripción: NL-00009679
7 días de cancelación gratuita
StellaRevisado el 21/10/2025
Reseña de: Booking.com
Ubicación comodidad
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Respuesta:
Hello, Thank you for your review and feedback, we’re glad you enjoyed your stay. Hope to host you again someday. Kind regards, HappyRentals Team
SanchilaRevisado el 21/08/2025
Reseña de: Happy.Rentals
Location , helpful agent and amenities- all excellent
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Dear Sanchila, Thank you for your wonderful review! We are thrilled to hear that you enjoyed the location, found our agent helpful, and appreciated the amenities. Your feedback means a lot to us and motivates our team to continue providing excellent service. We hope to welcome you back soon! Best regards, Happy.Rentals Team
Iris KurapatyRevisado el 08/08/2025
Reseña de: Airbnb
Great location. Can walk to the lake in 6-7 mins. Beautiful part of town. Perfect for 3-4 people. Kitchen is stocked but maybe washing liquid has to be bought by guests. Other amenities as described in the listing. Had a comfortable stay, thanks to Sonja.
EvaRevisado el 09/07/2025
Reseña de: Happy.Rentals
The location was very nice. We only had to walk 2 minutes to the bus. Also the bathroom was nice.
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Dear Eva, Thank you for your kind feedback! We're glad you enjoyed the location and the bathroom. We appreciate your support! Best, Happy.Rentals Team
ValeriaRevisado el 26/05/2025
Reseña de: Happy.Rentals
La luce e l'altezza degli spazi hanno reso il fine settimana piacevole e confortevole.
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Respuesta:
Gentile Valeria, La ringraziamo per la sua cortese recensione. Siamo felici che la luce e l'altezza degli spazi abbiano contribuito a rendere il suo fine settimana piacevole e confortevole. È sempre un piacere ricevere feedback positivi dai nostri ospiti. Ci auguriamo di rivederLa presto. Cordiali saluti, Happy.Rentals Team
Raffaele CristianoRevisado el 07/02/2025
Reseña de: Airbnb
ottima posizione, tutto come da foto
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Respuesta:
Grazie per le sue gentili parole. Non vediamo l'ora di rivedervi!
paula mihaielaRevisado el 19/10/2024
Reseña de: Booking.com
apartamento molto pulito ! atrezato con tutto il necesario per la cuccina ! asugamani dopie ! zona molto tranquila
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Respuesta:
Hello, Thank you for your kind review, we hope to host you someday again ! Kind regards, Happy.Rentals Team
Paolo MassardiRevisado el 24/08/2024
Reseña de: Airbnb
Splendida soluzione a pochi passi dalla riva del lago di Lugano il quartiere come immaginavo è molto signorile e tutti i servizi sono a portata di mano. È stato un peccato trascorrere solo pochi giorni a Lugano perché è una città che merita veramente di essere conosciuta in profondità. Consiglio a tutti questa soluzione perché vale la pena in tutti i sensi. Anche il servizio dell’oste è stato impeccabile
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Paolo, è stato un piacere ospitarla! Non vediamo l'ora di ospitarvi di nuovo!
TalukdarRevisado el 09/09/2025
Reseña de: Booking.com
Host, location, cleanliness.
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Respuesta:
Hello, Thank you for your lovely review. We’re glad to hear you enjoyed your stay, and we hope to welcome you back to one of our properties again soon. All the best, Happy.Rentals Team
LauRevisado el 18/11/2025
Reseña de: Booking.com
La ubicación es muy buena. El cartel de bienvenida con el regalo es lindo, me hizo sentir bien.
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Respuesta:
Hello, Thank you for your review and feedback. We truly appreciate you taking the time to share your experience and we are happy to hear you had a pleasant stay with us. We hope to host you again someday. Kind regards, HappyRentals Team
AyseRevisado el 02/08/2025
Reseña de: Happy.Rentals
The location is great and near to everything. The only thing I can complain about is the sleep situation, the bed sofa and the bed for one person are extremely uncomfortable, thats the big minus Point. I booked for 4 persons but only 3 had space to lay. For an extra bed I should pay extra, I didn’t do that because it looked more uncomfortable than the ones there. All in all a very good located apartment, all you need to do is doing something about the sleep situation.
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Respuesta:
Dear Ayse, Thank you for your feedback! We're glad to hear that you enjoyed the great location of our apartment. We truly appreciate your comments regarding the sleeping arrangements, as guest comfort is important to us. Your insights will help us understand our guests' needs better. We hope you had a wonderful time exploring the area, and we appreciate you choosing Happy.Rentals for your stay. Best regards, Happy.Rentals Team
Kimberly MundwilerRevisado el 27/07/2025
Reseña de: Airbnb
It was a nice apartment near to everything.🫶🏼
Annarita PeddioRevisado el 27/03/2025
Reseña de: Airbnb
L’alloggio è stato facile da trovare, il self check in facile e la postazione è vicinissima al lago e al centro congressi. Unica pecca: avevo modificato la prenotazione aggiungendo un ospite più di 24 ore prima, ma l’altra postazione letto non era stata preparata e ho provveduto da sola. Ho contattato i numeri forniti e ho avuto risposta il giorno dopo: tuttavia, erano le 7 di sera e quindi fuori dagli orari di lavoro. Credo sarebbe utile inserire un contatto d’emergenza. Cristian comunque è stato molto disponibile e gentile per tutte le richieste e raccomanderei questo alloggio per girare comodamente a piedi Lugano, soprattutto se siete diretti al Centro Congressi.
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Respuesta:
Grazie per il vostro feedback, Annarita! Siamo lieti che vi sia piaciuto il posto e che Cristian vi abbia aiutato. Apprezziamo i suoi commenti sulla comunicazione e li terremo in considerazione. Speriamo di potervi riaccogliere presto!
Dmytro RudRevisado el 01/01/2025
Reseña de: Airbnb
The location is excellent. Otherwise, there are some nuances. At the time of booking, the description indicated the availability of free parking on the street (for us, this was one of the main parameters). In fact, it turned out that it is almost impossible to park a car on the street, with an unclear payment system. Public underground parking nearby is very expensive. At the moment, free parking has already been removed from the description. It is very uncomfortable to sleep two on the fold-out sofa. There was no coffee maker, which was in the description. All the pots are scratched, there are no such basic utensils as a plastic or wooden spatula (to cook something in a frying pan) or a cutting board to cut cheese or meat. Other commentators also described other details. Despite everything, we managed to have a good time in Lugano. A good option for 2-3 people (there were 4 of us) for a couple of days to get to know Lugano.
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Respuesta:
Thank you for your detailed feedback. We're glad to hear that you enjoyed your time in Lugano despite the challenges. We apologize for the parking situation We will review the issues based on your comments and make improvements. Thank you again for your comments, and we hope to host you again in the future.
Elina FriedlRevisado el 30/09/2024
Reseña de: Airbnb
The apartment is very nice and everything was well organized. The only reason I don't give it 5 stars is because the heater didn't work and it was very cold inside. Before booking this apartment, I had read a review from another guest that it didn't have hot water and I was worried. However, the shower had hot water and it was possible to bathe without suffering, but it wasn't very hot. The price of the stay, compared to other offers in the region, was excellent. Despite the downsides, it was very worthwhile and I recommend it
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Respuesta:
Dear Elina, we appreciate you took some time to review your stay and we hope you will return another time!
Benoît HohlRevisado el 19/09/2024
Reseña de: Airbnb
+ Everything according to the description. - Wi-fi and hot water are not optimal.
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Respuesta:
Thank you for your review! We're glad everything met your expectations. We apologize for the issues with the Wi-Fi and hot water and will work on improving these. We hope to welcome you again soon!
Isabella T.Revisado el 01/06/2025
Reseña de: Airbnb
+ Lage + Sauberkeit + Kommunikation via AirBnb + Preis (verglichen zu Hotels in der Region) - Kommunikation mit dem local team via Whats App - Zu wenig Besteck, Schlafkissen, grosse Tücher für 4 Personen - Die Matrazen sind eher dünn (ausser die vom Bett) Das einzige Bett war kaputt, wir haben es gemeldet und ca. 25% rückerstattet bekommen, was ich fair fand - also Kundenservice toll! Wir sind eher unkompliziert und erwarten kein Luxus. Für Reisende wie uns empfehle ich diese Unterkunft. Ich würde wieder dort übernachten.
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Respuesta:
Vielen Dank für Ihr Feedback! Wir sind froh, dass wir die Gelegenheit hatten, Sie zu empfangen und freuen uns darauf, Sie wieder zu begrüßen!
DeboraRevisado el 02/01/2025
Reseña de: Booking.com
Zone centrale, à proximité des transports en commun. Initialement la machine à café prévue n'y était pas mais après demande elle a été apportée par l'agent sur place.
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Respuesta:
Hello, Thank you for your review. However, we feel it’s not entirely fair, as the booking was made for 2 guests, and we provided more than enough towels and sheets for that number. Had the reservation been made for 4 guests from the start, we would of course have ensured that everyone received two towels as stated. Kind regards, Elena Happy.Rentals
Uta Susanne HeerklotzRevisado el 13/12/2024
Reseña de: VRBO
Ausgesprochen zentrale und trotzdem ruhige Lage. Außergewöhnlich schönes Bad, Wohnung war sehr sauber. Aber in 2 Nächten der insgesamt 3 Übernachtungen extreme Ruhestörung bis nach Mitternacht durch Nachbarn in den oberen Etagen (Hundegebell, Umzug zwischen den oberen Etagen, laute Unterhaltungen, Gepolter, mehrfacher Waschmaschinenbetrieb bis ca 1:30 Uhr, in der letzten Nacht hat jemand wohl den Lichtsensor im Treppenhaus deaktiviert, so dass das Licht nicht mehr ausging…(!)). Bei Ankunft stand - wohl versehentlich - noch der Müll vor der Wohnungstüre, Küchenausstattung war unvollständig). Habe dies auch der sehr freundlichen Happy-Rental-Mitarbeiterin mitgeteilt. Wegen dieser Nachbarschaft würden wir diese Whg eher nicht mehr anmieten. Schade…
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Respuesta:
Liebe Uta Susanne, wir entschuldigen uns für die Unannehmlichkeiten, insbesondere wegen des Lärms und des Licht-Sensors. Wir werden diese Punkte umgehend beheben und sicherstellen, dass die Küchenausstattung vollständig ist. Vielen Dank für Ihr Feedback, und wir hoffen, Sie unter besseren Umständen wieder begrüßen zu dürfen. Mit freundlichen Grüßen, Happy Rentals Team
OxanaRevisado el 18/11/2024
Reseña de: Booking.com
Situation central, prix correct
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Respuesta:
Hello Oxana, Thank you for your review and feedback. Kind regards, Happy.Rentals Team
Christina CancliniRevisado el 08/10/2024
Reseña de: Airbnb
Ziemlich schlicht eingerichtet, nicht sonderlich gemütlich aber super Lage um Lugano zu erkunden.
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Wir freuen uns, dass Ihnen unser Ferienhaus gefallen hat, und wir sind froh, dass wir Sie bei uns begrüßen durften. Wir hoffen, Sie hier wieder zu sehen!
Andrés MonsalveRevisado el 04/10/2024
Reseña de: Airbnb
La ubicación muy buena, pero tiene varios detalles, por ejemplo en la cocina hay microondas, tostador y cafetera y los enchufes son cortos por lo que hay que mover los aparatos para alcanzar un enchufe. La cama del sofa-cama es para niños ya que se dobla mucho, tuvimos que dormir con el colchón en el suelo, tuvimos dolor de espalda. El baño esta dentro de una habitación por lo que inevitablemente tienes que molestar al pasar por la habitación. La ducha esta fija en una posición alta, por lo que para personas que no alcanzan es imposible sacarla si no te subes en algo.
Stephan HodelRevisado el 23/09/2024
Reseña de: Airbnb
The location of the place is great, so it was very convenient. However, the flat lacks some basic equipment: -no towel holder in the bathroom - no toilet roll holder - no power socket in the bathroom - the height of the showerhead can't be adjusted, and it's so high up, a short person wouldn't even be able to reach it - no holder for shower gel etc. On top of everything we didn't have hot water on the first day (it was immediately fixed though). How much effort would it need to put all theses very basic things in place, and make it a real good place? I simply don't understand this! You are a professional rental company! Seriously!? P.s. And yes, to go to the toilet one has to walk through the 2nd bedroom. You'll inevitably wake up the person sleeping in there...
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Respuesta:
Hello Stephan, thank you for sharing your thoughts! We understand that your stay was not as expected and your feedback has been forwarded to the property managers. This property has only one washroom in the living room as advertised hence you will need to go through the living room. We are however glad that you liked the location of the property and hope you enjoyed your days in Lugano!
Trinity PrinceRevisado el 27/07/2024
Reseña de: Airbnb
The place itself was clean, nicely decorated and safe. The only complaints we have are minor fixes, there was no complimentary wifi. We contacted the host to pay for it (CHF 35) but slow response. The TV also did not work and the curtain linens kept falling from the windows! However, the location of this place is perfect, it was easy to find and check in was super easy as well! We also got a complimentary Prosecco bottle!
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Respuesta:
Thank you for your feedback! We're delighted to hear that you found the place clean, nicely decorated, and safe. We apologize for the minor inconveniences you experienced with the WiFi, TV, and curtain linens. Your comments are valuable to us, and we will address these issues promptly to improve our service. We're glad you enjoyed the complimentary Prosecco and found the location and check-in process convenient. We hope to welcome you back soon for an even better stay!
JulianRevisado el 21/02/2025
Reseña de: Happy.Rentals
ChristineRevisado el 18/07/2024
Reseña de: Happy.Rentals
LisaRevisado el 09/12/2025
Reseña de: Booking.com
DzmitryRevisado el 08/04/2025
Reseña de: Booking.com
JulianRevisado el 16/02/2025
Reseña de: Booking.com
FranziRevisado el 07/10/2025
Reseña de: Happy.Rentals
TalRevisado el 27/08/2024
Reseña de: Happy.Rentals
ChristineRevisado el 18/07/2024
Reseña de: Happy.Rentals
MIchelleRevisado el 14/12/2025
Reseña de: Happy.Rentals
MatthiasRevisado el 04/09/2025
Reseña de: Booking.com
SusanneRevisado el 29/10/2024
Reseña de: Happy.Rentals
Jaid MoriseRevisado el 01/10/2024
Reseña de: Happy.Rentals
StägerRevisado el 22/07/2024
Reseña de: Booking.com
ChristineRevisado el 18/07/2024
Reseña de: Happy.Rentals
RizzaroRevisado el 07/12/2025
Reseña de: Booking.com
AndreaRevisado el 21/09/2025
Reseña de: Booking.com
¿Por qué elegir Happy.Rentals?
Su estancia perfecta, respaldada por una multinacional suiza de confianza con apoyo local.
StellaRevisado el 21/10/2025
Reseña de: Booking.com
Ubicación comodidad
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Respuesta:
Hello, Thank you for your review and feedback, we’re glad you enjoyed your stay. Hope to host you again someday. Kind regards, HappyRentals Team
SanchilaRevisado el 21/08/2025
Reseña de: Happy.Rentals
Location , helpful agent and amenities- all excellent
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Respuesta:
Dear Sanchila, Thank you for your wonderful review! We are thrilled to hear that you enjoyed the location, found our agent helpful, and appreciated the amenities. Your feedback means a lot to us and motivates our team to continue providing excellent service. We hope to welcome you back soon! Best regards, Happy.Rentals Team
Iris KurapatyRevisado el 08/08/2025
Reseña de: Airbnb
Great location. Can walk to the lake in 6-7 mins. Beautiful part of town. Perfect for 3-4 people. Kitchen is stocked but maybe washing liquid has to be bought by guests. Other amenities as described in the listing. Had a comfortable stay, thanks to Sonja.
EvaRevisado el 09/07/2025
Reseña de: Happy.Rentals
The location was very nice. We only had to walk 2 minutes to the bus. Also the bathroom was nice.
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Respuesta:
Dear Eva, Thank you for your kind feedback! We're glad you enjoyed the location and the bathroom. We appreciate your support! Best, Happy.Rentals Team
ValeriaRevisado el 26/05/2025
Reseña de: Happy.Rentals
La luce e l'altezza degli spazi hanno reso il fine settimana piacevole e confortevole.
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Respuesta:
Gentile Valeria, La ringraziamo per la sua cortese recensione. Siamo felici che la luce e l'altezza degli spazi abbiano contribuito a rendere il suo fine settimana piacevole e confortevole. È sempre un piacere ricevere feedback positivi dai nostri ospiti. Ci auguriamo di rivederLa presto. Cordiali saluti, Happy.Rentals Team
Raffaele CristianoRevisado el 07/02/2025
Reseña de: Airbnb
ottima posizione, tutto come da foto
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Respuesta:
Grazie per le sue gentili parole. Non vediamo l'ora di rivedervi!
paula mihaielaRevisado el 19/10/2024
Reseña de: Booking.com
apartamento molto pulito ! atrezato con tutto il necesario per la cuccina ! asugamani dopie ! zona molto tranquila
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Respuesta:
Hello, Thank you for your kind review, we hope to host you someday again ! Kind regards, Happy.Rentals Team
Paolo MassardiRevisado el 24/08/2024
Reseña de: Airbnb
Splendida soluzione a pochi passi dalla riva del lago di Lugano il quartiere come immaginavo è molto signorile e tutti i servizi sono a portata di mano. È stato un peccato trascorrere solo pochi giorni a Lugano perché è una città che merita veramente di essere conosciuta in profondità. Consiglio a tutti questa soluzione perché vale la pena in tutti i sensi. Anche il servizio dell’oste è stato impeccabile
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Paolo, è stato un piacere ospitarla! Non vediamo l'ora di ospitarvi di nuovo!
TalukdarRevisado el 09/09/2025
Reseña de: Booking.com
Host, location, cleanliness.
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Respuesta:
Hello, Thank you for your lovely review. We’re glad to hear you enjoyed your stay, and we hope to welcome you back to one of our properties again soon. All the best, Happy.Rentals Team
LauRevisado el 18/11/2025
Reseña de: Booking.com
La ubicación es muy buena. El cartel de bienvenida con el regalo es lindo, me hizo sentir bien.
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Respuesta:
Hello, Thank you for your review and feedback. We truly appreciate you taking the time to share your experience and we are happy to hear you had a pleasant stay with us. We hope to host you again someday. Kind regards, HappyRentals Team
AyseRevisado el 02/08/2025
Reseña de: Happy.Rentals
The location is great and near to everything. The only thing I can complain about is the sleep situation, the bed sofa and the bed for one person are extremely uncomfortable, thats the big minus Point. I booked for 4 persons but only 3 had space to lay. For an extra bed I should pay extra, I didn’t do that because it looked more uncomfortable than the ones there. All in all a very good located apartment, all you need to do is doing something about the sleep situation.
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Respuesta:
Dear Ayse, Thank you for your feedback! We're glad to hear that you enjoyed the great location of our apartment. We truly appreciate your comments regarding the sleeping arrangements, as guest comfort is important to us. Your insights will help us understand our guests' needs better. We hope you had a wonderful time exploring the area, and we appreciate you choosing Happy.Rentals for your stay. Best regards, Happy.Rentals Team
Kimberly MundwilerRevisado el 27/07/2025
Reseña de: Airbnb
It was a nice apartment near to everything.🫶🏼
Annarita PeddioRevisado el 27/03/2025
Reseña de: Airbnb
L’alloggio è stato facile da trovare, il self check in facile e la postazione è vicinissima al lago e al centro congressi. Unica pecca: avevo modificato la prenotazione aggiungendo un ospite più di 24 ore prima, ma l’altra postazione letto non era stata preparata e ho provveduto da sola. Ho contattato i numeri forniti e ho avuto risposta il giorno dopo: tuttavia, erano le 7 di sera e quindi fuori dagli orari di lavoro. Credo sarebbe utile inserire un contatto d’emergenza. Cristian comunque è stato molto disponibile e gentile per tutte le richieste e raccomanderei questo alloggio per girare comodamente a piedi Lugano, soprattutto se siete diretti al Centro Congressi.
Mostrar respuestas
Respuesta:
Grazie per il vostro feedback, Annarita! Siamo lieti che vi sia piaciuto il posto e che Cristian vi abbia aiutato. Apprezziamo i suoi commenti sulla comunicazione e li terremo in considerazione. Speriamo di potervi riaccogliere presto!
Dmytro RudRevisado el 01/01/2025
Reseña de: Airbnb
The location is excellent. Otherwise, there are some nuances. At the time of booking, the description indicated the availability of free parking on the street (for us, this was one of the main parameters). In fact, it turned out that it is almost impossible to park a car on the street, with an unclear payment system. Public underground parking nearby is very expensive. At the moment, free parking has already been removed from the description. It is very uncomfortable to sleep two on the fold-out sofa. There was no coffee maker, which was in the description. All the pots are scratched, there are no such basic utensils as a plastic or wooden spatula (to cook something in a frying pan) or a cutting board to cut cheese or meat. Other commentators also described other details. Despite everything, we managed to have a good time in Lugano. A good option for 2-3 people (there were 4 of us) for a couple of days to get to know Lugano.
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Respuesta:
Thank you for your detailed feedback. We're glad to hear that you enjoyed your time in Lugano despite the challenges. We apologize for the parking situation We will review the issues based on your comments and make improvements. Thank you again for your comments, and we hope to host you again in the future.
Elina FriedlRevisado el 30/09/2024
Reseña de: Airbnb
The apartment is very nice and everything was well organized. The only reason I don't give it 5 stars is because the heater didn't work and it was very cold inside. Before booking this apartment, I had read a review from another guest that it didn't have hot water and I was worried. However, the shower had hot water and it was possible to bathe without suffering, but it wasn't very hot. The price of the stay, compared to other offers in the region, was excellent. Despite the downsides, it was very worthwhile and I recommend it
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Respuesta:
Dear Elina, we appreciate you took some time to review your stay and we hope you will return another time!
Benoît HohlRevisado el 19/09/2024
Reseña de: Airbnb
+ Everything according to the description. - Wi-fi and hot water are not optimal.
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Respuesta:
Thank you for your review! We're glad everything met your expectations. We apologize for the issues with the Wi-Fi and hot water and will work on improving these. We hope to welcome you again soon!
Isabella T.Revisado el 01/06/2025
Reseña de: Airbnb
+ Lage + Sauberkeit + Kommunikation via AirBnb + Preis (verglichen zu Hotels in der Region) - Kommunikation mit dem local team via Whats App - Zu wenig Besteck, Schlafkissen, grosse Tücher für 4 Personen - Die Matrazen sind eher dünn (ausser die vom Bett) Das einzige Bett war kaputt, wir haben es gemeldet und ca. 25% rückerstattet bekommen, was ich fair fand - also Kundenservice toll! Wir sind eher unkompliziert und erwarten kein Luxus. Für Reisende wie uns empfehle ich diese Unterkunft. Ich würde wieder dort übernachten.
Mostrar respuestas
Respuesta:
Vielen Dank für Ihr Feedback! Wir sind froh, dass wir die Gelegenheit hatten, Sie zu empfangen und freuen uns darauf, Sie wieder zu begrüßen!
DeboraRevisado el 02/01/2025
Reseña de: Booking.com
Zone centrale, à proximité des transports en commun. Initialement la machine à café prévue n'y était pas mais après demande elle a été apportée par l'agent sur place.
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Hello, Thank you for your review. However, we feel it’s not entirely fair, as the booking was made for 2 guests, and we provided more than enough towels and sheets for that number. Had the reservation been made for 4 guests from the start, we would of course have ensured that everyone received two towels as stated. Kind regards, Elena Happy.Rentals
Uta Susanne HeerklotzRevisado el 13/12/2024
Reseña de: VRBO
Ausgesprochen zentrale und trotzdem ruhige Lage. Außergewöhnlich schönes Bad, Wohnung war sehr sauber. Aber in 2 Nächten der insgesamt 3 Übernachtungen extreme Ruhestörung bis nach Mitternacht durch Nachbarn in den oberen Etagen (Hundegebell, Umzug zwischen den oberen Etagen, laute Unterhaltungen, Gepolter, mehrfacher Waschmaschinenbetrieb bis ca 1:30 Uhr, in der letzten Nacht hat jemand wohl den Lichtsensor im Treppenhaus deaktiviert, so dass das Licht nicht mehr ausging…(!)). Bei Ankunft stand - wohl versehentlich - noch der Müll vor der Wohnungstüre, Küchenausstattung war unvollständig). Habe dies auch der sehr freundlichen Happy-Rental-Mitarbeiterin mitgeteilt. Wegen dieser Nachbarschaft würden wir diese Whg eher nicht mehr anmieten. Schade…
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Respuesta:
Liebe Uta Susanne, wir entschuldigen uns für die Unannehmlichkeiten, insbesondere wegen des Lärms und des Licht-Sensors. Wir werden diese Punkte umgehend beheben und sicherstellen, dass die Küchenausstattung vollständig ist. Vielen Dank für Ihr Feedback, und wir hoffen, Sie unter besseren Umständen wieder begrüßen zu dürfen. Mit freundlichen Grüßen, Happy Rentals Team
OxanaRevisado el 18/11/2024
Reseña de: Booking.com
Situation central, prix correct
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Respuesta:
Hello Oxana, Thank you for your review and feedback. Kind regards, Happy.Rentals Team
Christina CancliniRevisado el 08/10/2024
Reseña de: Airbnb
Ziemlich schlicht eingerichtet, nicht sonderlich gemütlich aber super Lage um Lugano zu erkunden.
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Wir freuen uns, dass Ihnen unser Ferienhaus gefallen hat, und wir sind froh, dass wir Sie bei uns begrüßen durften. Wir hoffen, Sie hier wieder zu sehen!
Andrés MonsalveRevisado el 04/10/2024
Reseña de: Airbnb
La ubicación muy buena, pero tiene varios detalles, por ejemplo en la cocina hay microondas, tostador y cafetera y los enchufes son cortos por lo que hay que mover los aparatos para alcanzar un enchufe. La cama del sofa-cama es para niños ya que se dobla mucho, tuvimos que dormir con el colchón en el suelo, tuvimos dolor de espalda. El baño esta dentro de una habitación por lo que inevitablemente tienes que molestar al pasar por la habitación. La ducha esta fija en una posición alta, por lo que para personas que no alcanzan es imposible sacarla si no te subes en algo.
Stephan HodelRevisado el 23/09/2024
Reseña de: Airbnb
The location of the place is great, so it was very convenient. However, the flat lacks some basic equipment: -no towel holder in the bathroom - no toilet roll holder - no power socket in the bathroom - the height of the showerhead can't be adjusted, and it's so high up, a short person wouldn't even be able to reach it - no holder for shower gel etc. On top of everything we didn't have hot water on the first day (it was immediately fixed though). How much effort would it need to put all theses very basic things in place, and make it a real good place? I simply don't understand this! You are a professional rental company! Seriously!? P.s. And yes, to go to the toilet one has to walk through the 2nd bedroom. You'll inevitably wake up the person sleeping in there...
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Respuesta:
Hello Stephan, thank you for sharing your thoughts! We understand that your stay was not as expected and your feedback has been forwarded to the property managers. This property has only one washroom in the living room as advertised hence you will need to go through the living room. We are however glad that you liked the location of the property and hope you enjoyed your days in Lugano!
Trinity PrinceRevisado el 27/07/2024
Reseña de: Airbnb
The place itself was clean, nicely decorated and safe. The only complaints we have are minor fixes, there was no complimentary wifi. We contacted the host to pay for it (CHF 35) but slow response. The TV also did not work and the curtain linens kept falling from the windows! However, the location of this place is perfect, it was easy to find and check in was super easy as well! We also got a complimentary Prosecco bottle!
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Thank you for your feedback! We're delighted to hear that you found the place clean, nicely decorated, and safe. We apologize for the minor inconveniences you experienced with the WiFi, TV, and curtain linens. Your comments are valuable to us, and we will address these issues promptly to improve our service. We're glad you enjoyed the complimentary Prosecco and found the location and check-in process convenient. We hope to welcome you back soon for an even better stay!
JulianRevisado el 21/02/2025
Reseña de: Happy.Rentals
ChristineRevisado el 18/07/2024
Reseña de: Happy.Rentals
LisaRevisado el 09/12/2025
Reseña de: Booking.com
DzmitryRevisado el 08/04/2025
Reseña de: Booking.com
JulianRevisado el 16/02/2025
Reseña de: Booking.com
FranziRevisado el 07/10/2025
Reseña de: Happy.Rentals
TalRevisado el 27/08/2024
Reseña de: Happy.Rentals
ChristineRevisado el 18/07/2024
Reseña de: Happy.Rentals
MIchelleRevisado el 14/12/2025
Reseña de: Happy.Rentals
MatthiasRevisado el 04/09/2025
Reseña de: Booking.com
SusanneRevisado el 29/10/2024
Reseña de: Happy.Rentals
Jaid MoriseRevisado el 01/10/2024
Reseña de: Happy.Rentals
StägerRevisado el 22/07/2024
Reseña de: Booking.com
ChristineRevisado el 18/07/2024
Reseña de: Happy.Rentals
RizzaroRevisado el 07/12/2025
Reseña de: Booking.com
AndreaRevisado el 21/09/2025
Reseña de: Booking.com