Les meilleures maisons de vacances en Europe !
Code d'enregistrement : 013030-LNI-00002
CIN Number: IT013030C2OSRRHG4Q
Une caution de 500 doit être versée sur place.Annulation gratuite (remboursement) jusqu'à J-28
GracynÉvalué le 16/05/2025
Publié sur Happy.Rentals
We had such a great stay! The house was absolutely beautiful, the hosts were very responsive & helpful. 10/10 stay!
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Réponse :
Dear Gracyn, Thank you so much for your kind words! We're thrilled to hear you had a wonderful stay and appreciated the beauty of the house and the assistance from our team. Your feedback means a lot to us. We hope to welcome you back in the future! Best regards, Lakecomoholiday Team
leeÉvalué le 15/09/2025
Publié sur Happy.Rentals
The location was beautiful as was the villa. - The second building though has a mold issue, stank and needed serious airing before habitable - was not done before we arrived. And the car park atop it does not drain and can be 4cm deep with water at times, a problem getting into vehicles. Probably the source of the mold. - The house needs instructions, WiFi, garbage, what keys are used where, lights, contact info, etc. all clearly in on place. - Keys are needed. One set car park opener for two cars is absurd. Keys for all doors in rental should be provided up front, not upon request later. And the rental was disorganized. Very. - There seemed to be 3 different organizations involved with the rental, each appearing at different stages of the process. I have no idea what connects them or who to contact for what. - Advance communication, and communication among those entities, was very poor. For a rental at this price the service was not acceptable.
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Réponse :
Dear Lee, Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed the beauty of the location and the villa. However, we sincerely apologize for the inconveniences you experienced during your stay. Your comments regarding the mold issue, parking drainage, and lack of clear instructions are important to us, and we appreciate you bringing them to our attention. We understand how frustrating it can be to deal with disorganization and inadequate communication, especially in a rental of this nature. Please know that we value your insights, as they help us understand our guests' experiences better and work toward improvement. Your feedback regarding key access and communication channels will be taken into consideration as we strive to enhance our services. Thank you once again for your thoughts. We hope to provide a more seamless experience for our future guests. Best regards, Lakecomoholiday Team
RalfÉvalué le 07/11/2024
Publié sur Happy.Rentals
Guter Service von Lake Como Holiday. Es war alles in Ordnung und gut, eine schöne Unterkunft.
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Réponse :
Lieber Ralph, vielen Dank für Ihre positive Rückmeldung! Es freut uns sehr zu hören, dass Sie mit unserem Service und Ihrer Unterkunft zufrieden waren. Ihr Lob motiviert unser Team, weiterhin hervorragenden Service zu bieten. Wir hoffen, Sie hatten eine schöne Zeit am Lake Como. Mit besten Grüßen, Lake Como Holiday
Luis OscarÉvalué le 03/05/2024
Publié sur Happy.Rentals
It was little cold for the time of the year and the only issue we had was the heaters in the house didn’t work well and took a bit to get warm. Property provide portable heaters. Other than that the Villa is gorgeous and views incredible.
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Réponse :
Dear Luis Oscar, We are pleased to hear that you found our Villa to your liking. Please accept our most sincere apologies regarding the incidents with the heating, as these temperatures were also a suprise for us in April. We hope that despite this we can have the opportunity to welcome you back whenever you wish. Faithfully, Lake Como Holiday
StephenÉvalué le 14/07/2024
Publié sur Happy.Rentals
AndrinÉvalué le 27/07/2024
Publié sur Happy.Rentals
MonicaÉvalué le 31/05/2024
Publié sur Happy.Rentals
Pourquoi choisir Happy.Rentals ?
Parce que nous organisons votre séjour idéal, avec le soutien d'une multinationale suisse de confiance et d'une assistance locale.
GracynÉvalué le 16/05/2025
Publié sur Happy.Rentals
We had such a great stay! The house was absolutely beautiful, the hosts were very responsive & helpful. 10/10 stay!
Afficher les réponses
Réponse :
Dear Gracyn, Thank you so much for your kind words! We're thrilled to hear you had a wonderful stay and appreciated the beauty of the house and the assistance from our team. Your feedback means a lot to us. We hope to welcome you back in the future! Best regards, Lakecomoholiday Team
leeÉvalué le 15/09/2025
Publié sur Happy.Rentals
The location was beautiful as was the villa. - The second building though has a mold issue, stank and needed serious airing before habitable - was not done before we arrived. And the car park atop it does not drain and can be 4cm deep with water at times, a problem getting into vehicles. Probably the source of the mold. - The house needs instructions, WiFi, garbage, what keys are used where, lights, contact info, etc. all clearly in on place. - Keys are needed. One set car park opener for two cars is absurd. Keys for all doors in rental should be provided up front, not upon request later. And the rental was disorganized. Very. - There seemed to be 3 different organizations involved with the rental, each appearing at different stages of the process. I have no idea what connects them or who to contact for what. - Advance communication, and communication among those entities, was very poor. For a rental at this price the service was not acceptable.
Afficher les réponses
Réponse :
Dear Lee, Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed the beauty of the location and the villa. However, we sincerely apologize for the inconveniences you experienced during your stay. Your comments regarding the mold issue, parking drainage, and lack of clear instructions are important to us, and we appreciate you bringing them to our attention. We understand how frustrating it can be to deal with disorganization and inadequate communication, especially in a rental of this nature. Please know that we value your insights, as they help us understand our guests' experiences better and work toward improvement. Your feedback regarding key access and communication channels will be taken into consideration as we strive to enhance our services. Thank you once again for your thoughts. We hope to provide a more seamless experience for our future guests. Best regards, Lakecomoholiday Team
RalfÉvalué le 07/11/2024
Publié sur Happy.Rentals
Guter Service von Lake Como Holiday. Es war alles in Ordnung und gut, eine schöne Unterkunft.
Afficher les réponses
Réponse :
Lieber Ralph, vielen Dank für Ihre positive Rückmeldung! Es freut uns sehr zu hören, dass Sie mit unserem Service und Ihrer Unterkunft zufrieden waren. Ihr Lob motiviert unser Team, weiterhin hervorragenden Service zu bieten. Wir hoffen, Sie hatten eine schöne Zeit am Lake Como. Mit besten Grüßen, Lake Como Holiday
Luis OscarÉvalué le 03/05/2024
Publié sur Happy.Rentals
It was little cold for the time of the year and the only issue we had was the heaters in the house didn’t work well and took a bit to get warm. Property provide portable heaters. Other than that the Villa is gorgeous and views incredible.
Afficher les réponses
Réponse :
Dear Luis Oscar, We are pleased to hear that you found our Villa to your liking. Please accept our most sincere apologies regarding the incidents with the heating, as these temperatures were also a suprise for us in April. We hope that despite this we can have the opportunity to welcome you back whenever you wish. Faithfully, Lake Como Holiday
StephenÉvalué le 14/07/2024
Publié sur Happy.Rentals
AndrinÉvalué le 27/07/2024
Publié sur Happy.Rentals
MonicaÉvalué le 31/05/2024
Publié sur Happy.Rentals
