Un séjour comme à la maison

Réponse :

Dear Kelly Jo, Thank you for your kind words! We're delighted you enjoyed the apartment and its location. Your feedback on our communication is greatly appreciated. Best regards, Lakecomoholiday Team

Réponse :

Dear Birgitta, Thank you for taking the time to share your experience with us! We’re delighted to hear that you enjoyed the welcome package and found our staff helpful. It’s great to know that you appreciated the outside veranda as well. We understand that the steep walk can be a bit challenging, and we appreciate your feedback on that aspect. Your insights are valuable to us, and we hope you had a memorable stay overall. Thank you once again for your kind words! Best regards, Lakecomoholiday Team

Réponse :

Dear Tobias, Thank you for taking the time to share your feedback! We're delighted to hear that you had a pleasant stay with us. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to welcoming you back in the future! Best regards, Lakecomoholiday Team

Réponse :

Beste Maria, Hartelijk dank voor uw mooie beoordeling! We zijn blij dat u genoten heeft van uw verblijf en het contact. We zullen uw feedback over het deponeren van vuil zeker in overweging nemen. Tot de volgende keer! Met vriendelijke groet, Happy.Rentals Team.

Réponse :

Dear Claire, Thank you for your wonderful review! We’re delighted to hear that you enjoyed the apartment, the beautiful view, and the great location. Your feedback is greatly appreciated, and we hope you had a memorable stay. Best regards, Happy.Rentals Team

Réponse :

Dear Leah, Thank you so much for your kind words! We're delighted to hear that you enjoyed the beautiful scenic location and found our property lovely. It means a lot to us to know that we contributed to your experience. We appreciate your feedback and hope to welcome you back for another memorable stay. Best regards, Lakecomoholiday Team

Réponse :

Dear Marcin, Thank you so much for this great review. We are happy you enjoyed your stay and everything was great. Hope to see you again on Lake Como for a beautiful holiday, kind regards, Lake Como Holiday

Réponse :

Dear Hazel, Thank you for your wonderful review! We’re delighted to hear you enjoyed the apartment and appreciated the welcome pack. It's great to know that you loved the view as well. Your feedback means a lot to us, and we hope you had a fantastic stay. Best regards, Lake Como Holiday Team

Réponse :

Dear Nadine, Thank you for leaving your important review. We are happy that you loved the apartment and the location. Thanks for leaving valuable advice on aspects we could improve. We do not provide condiments and we thank you for leaving what you bought for future guests. We will try to inform better about the garbage, normally we leave in the apartment the information for waste disposal. We are sorry for the intrusive neighbor, we hope that she did not spoil your stay too much. We hope that you will return soon to Lake Como and stay with us again, best regards, Lake Como Holiday

Réponse :

Dear Paulina, Thank you for your kind review. We appreciate you took your time to share your experience with us. We are happy you liked the terrace, the spacious apartment, and the welcome gift. We are sorry that you had problems with your arrival instructions and that you received the information when you were already traveling. Usually this information is sent a few days before in order to organize the arrival and check-in as best as possible. We hope this did not affect your stay too much and to have the possibility to host you again in the future on Lake Como. Kind regards, Lake Como Holiday

Réponse :

Dear Remigijus, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the spaciousness of our apartments and the beautiful terrace, as well as the convenience of having a parking space. We appreciate your feedback regarding the location, and it's great to know you found the walk to Menaggio rewarding. We sincerely apologize for the cleanliness issues you encountered during your stay. Your comments regarding the key collection process are also valuable, and we will certainly take them into consideration. Thank you once again for your insights, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Lakecomoholiday Team

Réponse :

Cher Charles, Merci pour votre retour. Nous sommes ravis que vous ayez trouvé l'appartement bien équipé et conforme à sa description. Nous prenons note de votre remarque concernant la luminosité en journée et la transmettons à notre équipe pour voir s'il est possible d'améliorer ce point. Ce fut un plaisir de vous accueillir. Cordialement, Lakecomoholiday Team

Réponse :

Dear Guest, Thank you for your lovely review! We’re delighted to hear you enjoyed the apartment and its beautiful lake view. We appreciate your feedback regarding the walk into town and the charming route through the Old Castle. It’s great to know you took advantage of the ferry access as well. We hope you had a wonderful stay and look forward to welcoming you back in the future. Best regards, Lake Como Holiday Team

Réponse :

Cher Damien, Merci beaucoup pour vos paroles amicales ! Nous sommes ravis que vous soyez satisfaits de votre séjour chez nous. Nous nous réjouissons de votre retour d'information sur notre établissement. Nous vous invitons à revenir plus tard! Lake Como Holiday

Réponse :

Guten Tag, vielen Dank für Ihre Bewertung und Reservierung.

Réponse :

Dear Caridad, Thank you for taking the time to share your feedback. We are very sorry to hear about the unfortunate incident with your rental car. We truly hope the damage was not intentional, and we will follow up with our local colleagues regarding your report. Thank you for bringing this to our attention. We also regret that the beds were not comfortable for you. We will review this point carefully to see where improvements can be made. Regarding the toilet paper, as stated in our policy, we provide an initial supply at check-in, after which guests are welcome to purchase what they need for the duration of their stay. We appreciate your feedback and will use it to improve the experience for future guests. Best regards, Lakecomoholiday Team

Réponse :

Dear Nicklas, Thank you for your feedback. We are glad to hear that you found the property clean and tidy. We appreciate your comments regarding the air conditioning and the condition of the furniture. Your insights are valuable to us as they help us understand our guests' experiences better. We hope you had an enjoyable stay overall, and we appreciate you taking the time to share your thoughts with us. Best regards, Lakecomoholiday Team

Réponse :

Dear Jesper, Thank you for leaving your feedback. Your opinion is important to us. We hope to see you again on Lake Como, kind regards, Lake Como Holiday