Le migliori case vacanza in Europa!
Questo elegante appartamento al secondo piano nel cuore di Lugano è la base ideale sia per un soggiorno di lavoro che per una rilassante vacanza in città. Il moderno appartamento può ospitare 5 persone in tutta comodità. L'arredamento contemporaneo crea un'atmosfera tranquilla e lussuosa. La zona giorno/pranzo a pianta aperta è arredata con divano, poltrona, tavolino e TV a schermo piatto. Il tavolo da pranzo e le sedie si trovano accanto alla nuova cucina a pianta aperta, dotata di piano cottura, forno, microonde, lavastoviglie, frigorifero, congelatore e macchina Nespresso. Dormire Entrambe le camere da letto sono splendidamente arredate con letti matrimoniali, ampi armadi e spazi di lavoro adatti ai computer portatili. Extra: Il divano del soggiorno si trasforma in un comodo letto matrimoniale. Bagno L'elegante bagno rivestito in marmo è dotato di doccia in vetro, lavabo e WC. Accessori - Wifi gratuito - Lavatrice - Spazio di lavoro adatto ai computer portatili - Aria condizionata - Riscaldamento a pavimento - Asciugacapelli - Cassaforte di sicurezza - Parcheggio pubblico a pagamento, l'auto non è necessaria - Adatto ai bambini - Adatto agli ospiti anziani - Ascensore Posizione Anche se siete a Lugano per lavoro, ci sono molte distrazioni per il vostro tempo libero. Per i vacanzieri, le opzioni sono infinite. Questo appartamento si trova nel centro storico della città, il che lo rende ideale per esplorare molti siti a piedi e godere della sua varietà di attrazioni. Nella regione di lingua italiana della Svizzera, Lugano combina il meglio di entrambe le culture. Questo patrimonio viene celebrato al MASI (Museo d'Arte della Svizzera Italiana) (10 minuti a piedi). La città ospita numerosi festival durante l'anno, tra cui il festival "Luganomusica" ogni estate. Una gita di un giorno sul Lago di Lugano è d'obbligo, così come una passeggiata sul famoso lungolago di Lugano, con una vista mozzafiato sul lago. Un'altra delle mete preferite è Piazza della Riforma (2 minuti a piedi), il cuore della città. Si tratta di una bella piazza con ottimi ristoranti e caffè. Per il self-catering, ci sono molti negozi di alimentari eccellenti in città, così come il mercato contadino il martedì e il venerdì in Via Carducci (5 minuti a piedi). Gli aeroporti internazionali più vicini sono in Italia: Milano Malpensa, a 1 ora di auto, o Milano Linate, a 1 ora e 15 minuti di viaggio.
Codice di registrazione: 10171
7 giorni di cancellazione gratuita
SimoneRecensione del 10/11/2025
Recensione da: Booking.com
Posizione eccellente Accortezze di benvenuto Parcheggio comodissimo Tutto perfetto .
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Risposta:
Hello, Thank you for your kind words and positive feedback. We’re so glad you enjoyed your stay and hope to welcome you back soon. Kind regards, HappyRentals Team
CatherineRecensione del 02/11/2025
Recensione da: Booking.com
Tout
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Risposta:
Hello, Thank you for your lovely review. We are happy you had a great experience and hope to welcome you back soon. Kind regards, HappyRentals Team
TristanRecensione del 15/10/2025
Recensione da: Booking.com
Great location and brand new apartment. Highly recommend.
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Risposta:
Hello, Thank you so much for your lovely review! We're glad to hear you had a great stay and everything went smoothly. Hope to welcome you again in the near future. Kind regards, HappyRentals Team
Brandi FullerRecensione del 07/10/2025
Recensione da: Airbnb
Wonderful location in the heart of Lugano. No need for a car unless you are leaving the town often. I did have a car and found the parking garage very convenient. Small living area, but perfect for two people. Very well appointed.
Keena SantosRecensione del 05/10/2025
Recensione da: Airbnb
Loved this place. From start to finish it was 10/10. Very clean and location is amazing!
MinhuiRecensione del 22/09/2025
Recensione da: Happy.Rentals
住宿環境乾淨 明亮 舒服 有冷氣 有電梯 且行政團隊願意常常與我們聯絡,確保我們能夠安全抵達入住且提供必要的支援.謝謝 The accommodation is clean, bright, and comfortable. It has air conditioning and an elevator. The administrative team is willing to contact us frequently to ensure our safe arrival and provide necessary support. Thank you.
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Risposta:
Dear Minhui, Thank you for taking the time to share your wonderful feedback! We are delighted to hear that you found the accommodation clean, bright, and comfortable. It's great to know that our team was able to assist you and ensure a smooth arrival. Your kind words truly motivate us to continue providing excellent service. We appreciate your support and hope you had a memorable stay with us. Best regards, Happy.Rentals Team
Laurie BanitchRecensione del 15/09/2025
Recensione da: Airbnb
Probably the best Airbnb I’ve stayed in! Beautifully decorated and comfortable. Luxurious amenities and excellent location with shopping and dining very accessible. Excellent, well appointed kitchen. Very thoughtful kitchen cleaning items left for us. Would stay again!
Walter BauerRecensione del 10/09/2025
Recensione da: Airbnb
The apartment and the location were the best. Thank you for everything. We would definitely return.
Javier SalazarRecensione del 23/08/2025
Recensione da: Airbnb
Perfectly located in the heart of Lugano, close to restaurants, shops, and the lake. The apartment was clean, comfortable, and well-equipped, with Netflix for relaxing in the evenings. Much better value than a hotel. Highly recommend!
AliRecensione del 05/08/2025
Recensione da: Booking.com
المكان رائع جدًا ونظيف وراقي، وكل شيء فيه متوفر. أدوات المطبخ كاملة وموجودة عكس ما قرأت في بعض التعليقات. الشقة مريحة والموقع استراتيجي، تحتك مباشرة كل البراندات العالمية، وتبعد عن البحيرة أقل من 3 دقائق مشي. الافياش بالشقة فيها نوعين سويسري اللي يكون مثلث وفيه ثلاث فتحات وفيه النوع الايطالي اللي يكون دائري وفتحتين فمايحتاج تشتري فيش سويسري زياده تجربة جميلة وأرشح المكان بقوة The place is wonderful — very clean, elegant, and fully equipped. The kitchen had everything we needed, unlike what I saw in some reviews. The apartment is comfortable and the location is amazing — right below are all the international brands, and it’s less than a 3-minute walk to the lake. A lovely experience and I highly recommend it.
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Risposta:
Hello, We truly value your feedback and thank you for your review. It would be a pleasure to host you again. Kind regards, HappyRentals Team
ABDULMALEKRecensione del 26/07/2025
Recensione da: Booking.com
قربه من السنتر ونظافة المكان
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Risposta:
Hello, We sincerely thank you for your review and feedback. We hope to welcome you again in the future. Kind regards, HappyRentals Team
ZhengRecensione del 12/07/2025
Recensione da: Happy.Rentals
The room equipment and location is perfect, but the code was provided by the team incorrect.
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Risposta:
Dear Zheng, Thank you for your feedback! We're glad you enjoyed the room and its location. We apologize for the inconvenience with the code and appreciate you bringing it to our attention. Your input helps us improve. Best, Happy.Rentals Team
Burdell FitzGeraldRecensione del 16/06/2025
Recensione da: Airbnb
Great 2-bedroom apartment in center of Lugano! Location was ideal. Host was responsive. Air conditioning was sufficient.
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Claude, it was a pleasure to have you! We look forward to host you again!
Mohannad AlmurshedRecensione del 14/06/2025
Recensione da: Airbnb
Great apartment , great location.
Ahmet OzanRecensione del 06/06/2025
Recensione da: Booking.com
Lokasyon ve dizayn mükemmel
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Risposta:
Hello, We appreciate you taking the time to share your review. Kind regards, HappyRentals Team
Florian BertschyRecensione del 03/06/2025
Recensione da: Airbnb
Le logement est super bien placé, propre, bien aménagé. Les instructions pour trouver et pour entrer dans le bâtiment, qui est sécurisé, sont très clair. Je recommande !
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Risposta:
Bonjour Florian, merci pour vos aimables paroles. Nous nous réjouissons de vous revoir !
John ButlerRecensione del 31/05/2025
Recensione da: Airbnb
Beautiful apartment right in the heart of Lugano. Highly recommend!
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Risposta:
We enjoyed having you and hope you enjoyed your stay equally!
RhodaRecensione del 19/05/2025
Recensione da: Happy.Rentals
This is a perfect location if you want to be downtown in the center of everything. Apartment is very spacious, and beds are extremely comfortable - even the pullout couch! Space was very clean and tidy when we arrived and had everything we needed. Highly recommend.
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Risposta:
Dear Rhoda, Thank you so much for your wonderful review! We’re absolutely delighted to hear that you enjoyed the spacious apartment and found the location perfect for your needs. We're also glad that you appreciated the cleanliness and comfort of the space. Your recommendation truly means a lot to us, and we would love to welcome you back soon! Best regards, Happy.Rentals Team
AmandaRecensione del 11/05/2025
Recensione da: Booking.com
excellent location, clean, modern and spacious with everything you need
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Risposta:
Hello, Thank you for your review and feedback. Kind regards, HappyRentals Team
jinglaiRecensione del 07/05/2025
Recensione da: Booking.com
酒店干净,位置便捷
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Risposta:
Hello, Many thanks for your feedback and support. Kind regards, HappyRentals Team
WalterRecensione del 02/05/2025
Recensione da: Booking.com
Location, clean, modern.
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Risposta:
Hello, Many thanks for your feedback and support we hope to host you again someday! Kind regards, HappyRentals Team
SabineRecensione del 27/04/2025
Recensione da: Happy.Rentals
Sauber, alles notwendige da, schöne Wohnung, zentrale Lage
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Risposta:
Liebe Sabine, vielen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Ihnen die Sauberkeit, die Ausstattung der Wohnung und die zentrale Lage gefallen haben. Ihr Feedback bedeutet uns viel und motiviert uns, weiterhin unser Bestes zu geben. Herzliche Grüße, Happy.Rentals Team
MariaRecensione del 07/04/2025
Recensione da: Happy.Rentals
The apartment is very beautiful with everything you need. It’s very well located and convenient to visit Lugano and go shopping. I highly recommend it.
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Risposta:
Dear Maria, Thank you for your wonderful review! We’re delighted to hear that you enjoyed the beauty and convenience of the apartment during your stay. Your recommendation means a lot to us. We hope to welcome you back in the future! Faithfully Happy.Rentals Team
Yamit HarelRecensione del 03/04/2025
Recensione da: Airbnb
תודה , היה מצוין היה חסר הדרה מטאטא או מגב
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Risposta:
We appreciate you took some time to review your stay and we hope you will return another time!
João PauloRecensione del 25/03/2025
Recensione da: Booking.com
Tudo absolutamente perfeito
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Risposta:
Hello, Thank you for your nice review! Kind regards, Happy.Rentals Team
Tyler NeeseRecensione del 11/03/2025
Recensione da: Airbnb
A clean, well-appointed home in a great location that was perfect for our family...and a good base for exploring Lugano and the surrounding area.
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Risposta:
Thank you for your review. We are happy you enjoyed the location of the property, and we are looking forward to welcoming you again.
ErtanRecensione del 06/02/2025
Recensione da: Booking.com
Cok temiz ve yeniydi
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Risposta:
Thank you for your review!-Happy.Rentals Team
kelley CoenRecensione del 20/12/2024
Recensione da: VRBO
location is perfect. Air conditioning appreciated. Cleanliness was amazing, well equipped kitchen and very quiet while right in the middle of the busy part of town. Easy walk to everything. We are definitely coming back.
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Risposta:
Thank you, Kelley, for your wonderful feedback! We're thrilled to hear that you enjoyed the perfect location, the air conditioning, and the quiet atmosphere despite being in the heart of the city. We look forward to welcoming you back soon! Best regards, Happy Rentals Team
Verena DemircanRecensione del 12/12/2024
Recensione da: Airbnb
Great stay, will come again
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Risposta:
We are so glad you had a great stay and look forward to welcoming you again soon!
غيداءRecensione del 09/12/2024
Recensione da: Booking.com
Amazing!!!
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Risposta:
Dear غيداء, Thank you for your amazing review! We’re thrilled that you had such a positive experience and look forward to welcoming you back soon. Kind regards, Happy.Rentals
Mariá EvangelistaRecensione del 25/11/2024
Recensione da: Airbnb
Apartamento muito confortável e bem decorado. Janelas anti ruído, cozinha equipada, camas confortáveis, tem elevador 🫶 perto do funiculares. Localização excelente, foi um prazer me hospedar aqui. Voltaria com certeza
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Risposta:
Hi Maria, thank you so much for choosing to stay with us. We were delighted to have you accommodated and we hope you enjoyed the property and your holiday in this beautiful region. We would be pleased to have you back another time.
Gilles CantinRecensione del 03/11/2024
Recensione da: Airbnb
David, notre hôte, a toujours été d'un bon support. La localisation était parfaite. C'est un immeuble d'une grande qualité. Tout ce qui était à notre disposition était très fonctionnel. Nous y avons passé 4 semaines; dans ce contexte de plus long séjour, nous nous serions attendu dans la cuisine à des accessoires de plus grande qualité et plus complets: tout était "basic"...presque rien pour cuisiner. Il a fallu tout acheter: sel, poivre, petits contenants, essore salade, éplucheur, etc... Un peu décevant mais pas une catastrophe; nous sommes habitués à ce genre de situation et nous avions déjà dans nos bagages plusieurs éléments manquants. Compte tenu du prix de location, Happy Rentals pourrait facilement combler cette lacune.
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Risposta:
Cher Gilles, nous apprécions que vous ayez pris le temps de commenter votre séjour. Nous proposons des logements indépendants, c'est pourquoi les produits de cuisine et de nettoyage ne sont pas fournis. Nous espérons que vous reviendrez une autre fois !
Sue TharringtonRecensione del 03/10/2024
Recensione da: VRBO
Beautifully appointed apartment steps from the funicular in downtown Lugano. Close to restaurants, the lakefront, farmers market, etc. Has everything you need, including full sized refrigerator, dishwasher, washer/dryer. Luxurious, comfortable and quiet. A jewel!
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Risposta:
Thank you for your precious feedback! We cannot wait to host you again soon! Happy.Rentals Team
AndrewRecensione del 02/10/2024
Recensione da: Booking.com
Comminucation with the accomodation was excellent, especially during stay. Apartment was spotless and very well appointed. Spacious and comfortable (very nice furnishings - all seemed to be brand-new) - very suitable for two couples. Kitchen and bathroom clean with all the mod-cons. Obvioulsy recently redecorated, to a high standard ... and well maintained. Excellent security. Location couldn't be better - right in the middle of Lugano amongst premier shopping brands, lovely resturants and bars .. and a few minutes from the lake. Walkable distance from the train station, but if one has big cases use the funicula which stops very close to the accomodation.
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Risposta:
Dear Andrew, Thank you so much for your kind review and for awarding us a perfect score! We're delighted to hear that you enjoyed your stay and found the apartment spacious, comfortable, and well-maintained. It’s always a pleasure to know that our guests appreciate the care we put into keeping everything spotless and up-to-date. We're glad the location worked so well for you, offering easy access to Lugano’s shops, restaurants, and the lake. It's wonderful that you were able to make the most of the area during your stay! We also appreciate your feedback about the supplies and will be sure to stock extra washing-up liquid, dishwasher cubes, and toiletries going forward. Your suggestion is invaluable to us as we continually look for ways to improve. We’d love to welcome you back whenever your travels bring you to Lugano again. Thanks once more for choosing our apartment! Kind regards, David / Happy.Rentals
Nathan RoRecensione del 25/09/2024
Recensione da: Airbnb
Fantastic place in the city center. I would highly recommend it to anyone
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Risposta:
We are glad that you enjoyed the apartment and its location! We would be happy to welcome you again.
Jasmyn MasonRecensione del 23/09/2024
Recensione da: Airbnb
Well appointed, centrally located apartment just a stones throw away from both the lake and train station. It was definitely lovely to return to this property after a day of exploring. Bars and restaurants everywhere, grocery store 2 min walk away. Would definitely recommend to others.
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Risposta:
Hi Jasmyn, thank you so much for choosing to stay with us. We were delighted to have you accommodated and we hope you enjoyed the property and your holiday in this beautiful region. We would be pleased to have you back another time.
AnnaRecensione del 30/08/2024
Recensione da: Booking.com
Allt var bara perfekt! Läge , nära till allt! Mycket trevlig och behjälplig personal.
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Risposta:
Dear Anna, Thank you so much for your wonderful review! We are delighted to hear that everything was perfect for you, from the location to the helpfulness of our staff. It was a pleasure to have you as our guest, and we hope to welcome you back again soon for another great stay. Best regards, David / Happy.Rentals
kelleyRecensione del 27/08/2024
Recensione da: Happy.Rentals
Excellent location, super clean, all the amenities you need. Definitely will be back
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Risposta:
Dear Kelley, Thank you for your wonderful review! We’re thrilled to hear you enjoyed the excellent location and found everything to your satisfaction. Cleanliness and providing the right amenities are our top priorities, and it's great to know we met your expectations. We appreciate your kind words and look forward to welcoming you back to Novos Emerald in the future. Best regards, Happy.Rentals Team
Patricia GlassRecensione del 25/08/2024
Recensione da: Airbnb
Walking through Lugano is always phenomenal, but having a central location and a beautiful place to relax and enjoy makes it that much better! The location could not have been better. Restaurants, gelato, shopping within steps. A lovely bar/cafe below (Fredy’s) supplied ample cappuccinos and pastries for breakfast. The apartment was clean, modern and thoughtfully decorated. Loved it and we will be back!
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Risposta:
Hi Patricia, thank you so much for choosing to stay with us. We were delighted to have you accommodated and we hope you enjoyed the property and your holiday in this beautiful region. We would be pleased to have you back another time.
Rossitza HaritovaRecensione del 14/08/2024
Recensione da: Airbnb
Best location in town, a clean and comfortable apartment and the most responsive and flexible host you'll eve deal with... we'll definitely be back!
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Risposta:
We are pleased that you enjoyed our holiday home, and we are glad we have welcomed you. Hope to see you here again!
Jakob HansenRecensione del 10/08/2024
Recensione da: Airbnb
Great flat - fantastic location, brand new.
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Risposta:
Dear Jakob, thank you for your great rating! It was a pleasure to host you!
Katie KelleyRecensione del 29/07/2024
Recensione da: VRBO
We loved Novo Emerald! Our family of 5 (2 parents and 3 kids) spent 3 nights at Novo Emerald and were beyond impressed. The property was immaculately clean and had really nice beds and linens. Our youngest child slept on the pull-out couch in living room which was nice quality. The living area was spacious enough for us to have breakfast without feeling cramped, and we enjoyed watching movies on the large TV at night. Best of all was the immediate proximity to the beautiful lakefront areas of Lugano. We walked through Parco Ciani and happened upon a music festival (which we learned are quite frequent). There were innumerable great restaurants and gelaterias within a few minutes’ walk, along with a lovely cafe and grocery just across the way from the apartment entrance. For runners, there are great paths and trails along Lugano lakefront leading up Monte San Salvatore (south) or Monte Bre (northeast). We spent a day in Milan visiting the cathedral and castle; it was an hour drive in our rental car (though train was also an option with a bit longer travel time). There was secure public paid parking located a block from the apartment. All in all, a beautiful and perfectly located apartment for visiting Lugano!
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Risposta:
Hi Katie, Thank you for the wonderful review! We're thrilled you and your family enjoyed Novo Emerald and appreciated its cleanliness, spaciousness, and great location. It’s great to hear you made the most of the nearby attractions and amenities. We hope to welcome you back in the future! Best regards, The Novo Emerald Team
Eliana JörgRecensione del 05/07/2024
Recensione da: Airbnb
Super Lage für Sightseeing, Restaurants und Bars alles gut zu Fuss erreichbar und nachts doch ruhig. Das Appartment war sehr sauber und es war alles vorhanden, was man braucht. Kommen gerne wieder!
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Risposta:
Vielen Dank für Ihr nettes Feedback! Wir sind froh, dass wir die Gelegenheit hatten, Sie zu empfangen und freuen uns darauf, Sie wieder zu begrüßen!
Freddy Del BarrioRecensione del 28/06/2024
Recensione da: Airbnb
Very kind owner and wonderful apartment!!
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Risposta:
We are pleased that you enjoyed our holiday home, and we are glad we have welcomed you. Hope to see you here again!
ChaahatRecensione del 19/06/2024
Recensione da: Happy.Rentals
the apartment was decorated excellently
María Del Rosario GarcíaRecensione del 08/06/2024
Recensione da: Airbnb
Great and personable service …
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Risposta:
Maria, we enjoyed having you and hope you enjoyed your stay equally!
Elizabeth JohnsonRecensione del 03/06/2024
Recensione da: Airbnb
We loved our stay! Apartment was in a perfect location; close to restaurants, shopping, and activities. Clean, comfortable and plenty of room for our family of five. We can't wait to come back! Thank you!!
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Risposta:
We are delighted that you enjoyed your stay, we hope you have brought back lovely memories of this area! Thank you and see you again!
Mihir ModiRecensione del 31/05/2024
Recensione da: Airbnb
Great apartment centrally located and amazing furniture. Responsive team, that was very helpful and available
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Risposta:
We are pleased that you enjoyed our holiday home, and we are glad we have welcomed you. Hope to see you here again!
Shrimoyee ChatterjeeRecensione del 20/05/2024
Recensione da: Expedia
The stay was great. The only downside is the lift wasn't in working condition in case yoi have to take luggage up to the 2nd floor.
Annette CousinRecensione del 20/05/2024
Recensione da: Airbnb
Très satisfait de cet appartement. Très propre très bien décoré plein centre avec parking à 2mn à pied. Fort apprécié que notre demande de pouvoir entrer plus tôt dans l’appartement nous soit accordée. Réponses rapides aux e-mail. Je recommande cet appartement et happy rentals.
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Risposta:
Nous sommes ravis que vous ayez apprécié votre séjour, nous espérons que vous avez ramené de beaux souvenirs de cette région ! Merci et à bientôt !
Michel BerardoRecensione del 20/04/2024
Recensione da: Airbnb
Ich hatte das Vergnügen, in dieser großartigen aber nicht ganz günstigen Wohnung in Lugano zu übernachten und kann sie wärmstens empfehlen! Die Wohnung ist geräumig, schön und modern eingerichtet und verfügt über zwei gemütliche Zimmer sowie ein wunderschönes, modernes Bad. Die Lage mitten im Zentrum von Lugano ist einfach unschlagbar – alles, was man braucht, ist in unmittelbarer Nähe. Was mir besonders gefallen hat, war die Aufmerksamkeit zum Detail. Die Wohnung war nicht nur geschmackvoll eingerichtet, sondern auch mit allem Notwendigen ausgestattet, von einer Kaffeemaschine bis hin zu Besteck – hier fehlte es an nichts! Die Kommunikation mit dem Gastgeber war hervorragend. Ich fühlte mich wirklich gut betreut und geschätzt. Die persönliche Betreuung machte meinen Aufenthalt noch angenehmer und sorgte dafür, dass ich mich wie zu Hause fühlte.
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Hallo Michel, es freut uns sehr, dass Sie einen SUPER-Aufenthalt bei uns hatten! Wir hoffen, Sie haben einige schöne Erinnerungen an die Region mit nach Hause genommen! Es war uns ein Vergnügen, Sie hier bei uns zu haben! :)
Omar ErarslanRecensione del 31/03/2024
Recensione da: Airbnb
We have really enjoyed the stay here. Very nice apartment and a very responsive and helpful host! Thanks a lot, gladly will be back.
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Risposta:
We are pleased that you enjoyed our holiday home, and we are glad we have welcomed you. Hope to see you here again!
Laurel BeyerRecensione del 26/03/2024
Recensione da: Airbnb
Beautiful apartment in an unbeatable location.
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Risposta:
We are glad that you enjoyed the apartment and its location, Laurel! We would be happy to welcome you again.
Daniele Finzi PascaRecensione del 22/03/2024
Recensione da: Airbnb
Gentili e disponibili, casa estremamente pulita. Lo consiglierò agli amici
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Risposta:
Salve Daniele, grazie per la sua ottima valutazione! È stato un piacere ospitarvi!
Katia Leal-BristolRecensione del 09/03/2024
Recensione da: Airbnb
I recently had the pleasure of staying at this incredible Airbnb and I cannot say enough positive things about it. From the moment I arrived, I was blown away by the stunning views, impeccable cleanliness, and top-notch amenities. The hosts went above and beyond to make sure my stay was comfortable and enjoyable. The location was perfect, just a short walk from the city center and surrounded by charming restaurants and shops. The bed was incredibly comfortable, the kitchen was fully stocked with everything we needed to cook meals, and the space was the perfect spot to enjoy a glass of wine and watch the sunset. The attention to detail in the design and decor of the space was evident and made the experience feel luxurious and special. The hosts were responsive and accommodating, making sure I had everything I needed for a perfect stay. I would highly recommend this Airbnb to anyone looking for a memorable and relaxing getaway. Thank you to the hosts for providing such a wonderful time.
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Risposta:
Hi Katia, thank you so much for choosing to stay with us. We were delighted to have you accommodated and we hope you enjoyed the property and your holiday in this beautiful region. We would be pleased to have you back another time.
TeresaRecensione del 27/11/2025
Recensione da: Booking.com
Spacious well decorated apartment in a great location. Close to the tram to the bus station and a short walk to the lake front.
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Risposta:
Hello, Thank you for sharing your review and feedback. Kind regards, HappyRentals Team
IpekRecensione del 14/09/2025
Recensione da: Booking.com
The location is perfect! Can not be better ! The room is very modern and clean with modern decoration!
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Risposta:
Hello, Thank you for taking the time to leave a review. We're pleased to know you had a positive stay. Kind regards, Happy.Rentals Team
Anouck MonnaironRecensione del 08/09/2025
Recensione da: Booking.com
L'emplacement, la propreté.
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Risposta:
Hello, Thank you for your lovely review. We’re glad to hear you enjoyed your stay, and we hope to welcome you back to one of our properties again soon. All the best, Happy.Rentals Team
DianeRecensione del 02/07/2025
Recensione da: Booking.com
The apartment is a nice design, exceptionally well located in a secure building and within easy walking distance to the lake and all the amenities. The accommodation is very clean and comfortable, with all the facilities we needed as a family of three.
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Risposta:
Hello, Thank you kindly for your wonderful review. It means a lot to us! Warm wishes, HappyRentals Team
AnonimoRecensione del 09/06/2025
Recensione da: Booking.com
Sehr stilvolle und hochwertige Einrichtung, alles vorhanden, top Lage
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Risposta:
Hello, Thanks so much for your kind review and thoughtful feedback. Kind regards, HappyRentals Team
MariaRecensione del 11/05/2025
Recensione da: Booking.com
Everything!
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Risposta:
Hello, Thank you for your review and we hope to host you again! Kind regards, HappyRentals Team
MarioRecensione del 04/05/2025
Recensione da: Booking.com
Gute Lage. Schön und komfortabel eingerichtet
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Risposta:
Hello, Many thanks for your feedback and Review. Kind regards, HappyRentals Team
SabineRecensione del 27/04/2025
Recensione da: Booking.com
Sauber, bequeme Betten, alles notwendige war vorhanden
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Risposta:
Dear Sabine, Thank you for your kind review! We are delighted to hear that you found the accommodation clean and the beds comfortable. It's wonderful to know that you had everything you needed for your stay. We appreciate your feedback and hope you had a pleasant experience with us. Best regards, Happy.Rentals Team
ChristianeRecensione del 04/01/2025
Recensione da: Booking.com
Perfect location and beautifully furnished. Smooth and friendly check-in service.
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Risposta:
Dear Christiane, Thank you for your kind words and for highlighting the aspects of your stay that you enjoyed, including our location, beautifully furnished apartment, and smooth check-in service. We’re delighted to hear that you had a positive experience overall. We appreciate your feedback about the illuminated light switches near the bed. We understand how this might affect your comfort, and we are already working on a solution to ensure the lights can be turned off completely during the night. Your input helps us make meaningful improvements, and we truly value it. We hope to welcome you back soon for an even better stay! Best regards, Happy.Rentals
DanielRecensione del 25/09/2025
Recensione da: Booking.com
Es war einschönes und grosses Apartment Super
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Risposta:
Hello, Thanks for sharing your thoughts. We’re sorry to hear some aspects didn’t fully meet your expectations. We’ll use your feedback to make improvements. Kind regards, HappyRentals Team
Gina TerkRecensione del 03/08/2025
Recensione da: Airbnb
Location was perfect and right in the heart of everything in the city.
SerainaRecensione del 09/05/2025
Recensione da: Booking.com
Sauber und nahe am Zentrum.
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Risposta:
Hello, Thank you for your review and feedback. Kind regards, HappyRentals Team
Ernest morganRecensione del 06/03/2025
Recensione da: Expedia
Everything was great…very clean, great location and safe. My only challenge was the washer. The description states washer and dryer and I could only find the washer. Other than that, the room and stay were great.
TobiasRecensione del 02/07/2024
Recensione da: Happy.Rentals
Tolle Lage, schöne Inneneinrichtung.
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Risposta:
Lieber Tobias, vielen Dank für Ihre positive Rückmeldung! Es freut uns sehr, dass Ihnen die Lage und die Inneneinrichtung des Novos Emerald gefallen haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Ihr Happy.Rentals Team
PriscillaRecensione del 22/05/2024
Recensione da: Happy.Rentals
The location was great; so close to shops, restaurants, markets, the train station, and the LAKE. The living area and beds were comfortable and the open design of the apartment worked well for us. Unfortunately, we were not advised the elevator was not operational while we were there, which was an issue for one of our group. It would have been nice to have coffee available for at least the first morning, as is common in many vacation rentals these days. The combo washer/dryer located in the basement construction zone was challenging.
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Risposta:
Dear Priscilla, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We apologise again for the elevator situation. We will take your comments into consideration and work to improve the quality of our facilities. Thank you for bringing these issues to our attention and for your patience. Sincerely. Happy Rentals Team
Reto ArnoldRecensione del 13/05/2024
Recensione da: Airbnb
Moderen und schöne Wohnung welche zentral gelegen ist. In nur ein paar min zu Fuss entfernt ist die Altstadt von Lugano. Für die An-, Abreise ist man auch gleich bei der Seilbahn, welche zum Bahnhof führt. Das einzige was gestört hat, sind die Lichtschalter im Schlafzimmer, welche blau leuchten und das einschlafen mühsam machen.
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Vielen Dank für Ihre Bewertung. Unser Team vor Ort wurde über Ihre Erfahrung informiert und wir hoffen, dass Sie Ihre Tage in dieser schönen Gegend trotzdem genießen konnten!
GiselleRecensione del 16/09/2024
Recensione da: Booking.com
Location, modern, clean.
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Risposta:
Dear Giselle, Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay. Regarding the access pin, we want to clarify that it was sent to you prior to your arrival. Unfortunately, it seems there was an issue with SMS/whatsapp delivery, possibly due to international service challenges, and we understand how this impacted your check-in experience. In the future, we will ensure to provide clearer and alternative communication methods, even though we always add the contact of the property manager in the arrival instructions. We also appreciate your comments regarding the Wi-Fi code and housekeeping items. We will review our provisions to ensure they meet the expectations for all our guests. As for the check-in and check-out times, we try to accommodate early or late requests whenever possible. However, due to scheduling and other bookings, we were unable to offer additional flexibility during your stay, but we regret any inconvenience this may have caused. We take your feedback seriously and are committed to making improvements based on your suggestions. We hope to have the opportunity to welcome you back and provide a much-improved experience. Best regards, David / Happy.Rentals
Carl WangRecensione del 20/06/2024
Recensione da: Airbnb
Comfortable, convenient location but not not happy about laundry. There’s renovation underway in the building which causes trouble for our stay.
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Risposta:
Dear Carl, we appreciate you took some time to review your stay and unfortunately the renovations were not in our hands. We hope you will return another time!
MaliqiRecensione del 12/11/2025
Recensione da: Happy.Rentals
AnonimoRecensione del 12/11/2025
Recensione da: Booking.com
DonnaRecensione del 23/10/2025
Recensione da: Happy.Rentals
Shuk LingRecensione del 16/10/2025
Recensione da: Happy.Rentals
MichaelRecensione del 15/10/2025
Recensione da: Happy.Rentals
SamirRecensione del 16/08/2025
Recensione da: Happy.Rentals
samirRecensione del 15/08/2025
Recensione da: Booking.com
AnonimoRecensione del 13/08/2025
Recensione da: Booking.com
MarkusRecensione del 01/08/2025
Recensione da: Happy.Rentals
FalehRecensione del 16/07/2025
Recensione da: Happy.Rentals
JimRecensione del 14/07/2025
Recensione da: Happy.Rentals
ZhengRecensione del 12/07/2025
Recensione da: Booking.com
LiaRecensione del 24/06/2025
Recensione da: Happy.Rentals
JinglaiRecensione del 08/05/2025
Recensione da: Happy.Rentals
OlgaRecensione del 03/04/2025
Recensione da: Booking.com
GiuseppeRecensione del 03/03/2025
Recensione da: Happy.Rentals
AferditaRecensione del 25/02/2025
Recensione da: Booking.com
BesfortRecensione del 27/01/2025
Recensione da: Happy.Rentals
BesfortRecensione del 27/01/2025
Recensione da: Booking.com
mohammedRecensione del 14/01/2025
Recensione da: Booking.com
AlineRecensione del 22/12/2024
Recensione da: Booking.com
AndrewRecensione del 03/10/2024
Recensione da: Happy.Rentals
RobinRecensione del 30/07/2024
Recensione da: Happy.Rentals
HassanRecensione del 17/06/2024
Recensione da: Happy.Rentals
FabioRecensione del 05/05/2024
Recensione da: Happy.Rentals
StefanRecensione del 30/04/2024
Recensione da: Happy.Rentals
ClaudiaRecensione del 04/08/2025
Recensione da: Booking.com
AnonimoRecensione del 20/07/2025
Recensione da: Booking.com
JimRecensione del 17/07/2025
Recensione da: Booking.com
LiaRecensione del 24/06/2025
Recensione da: Booking.com
NawafRecensione del 25/05/2025
Recensione da: Booking.com
ElizabethRecensione del 13/05/2025
Recensione da: Booking.com
alexandraRecensione del 17/03/2025
Recensione da: Booking.com
WalterRecensione del 12/09/2024
Recensione da: Booking.com
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Risposta:
Dear Walter, Thank you for your valuable feedback. We appreciate you bringing the issue of the illuminated switches to our attention. We understand how this affected your comfort during the night, and we want to assure you that we have already taken steps to address it. The intensity of the lights has been adjusted to ensure a more comfortable and restful environment for future guests. Your feedback helps us improve, especially as the apartment is brand new. We hope to welcome you back in the future for an even better experience. Best regards, David - Happy.Rentals
HassanRecensione del 15/06/2024
Recensione da: Booking.com
FabioRecensione del 08/05/2024
Recensione da: Booking.com
RamonRecensione del 13/04/2024
Recensione da: Booking.com
SusanRecensione del 27/10/2025
Recensione da: Happy.Rentals
AymanRecensione del 04/09/2025
Recensione da: Booking.com
DianeRecensione del 02/07/2025
Recensione da: Happy.Rentals
PatriciaRecensione del 09/06/2025
Recensione da: Happy.Rentals
MarioRecensione del 04/05/2025
Recensione da: Happy.Rentals
DanielRecensione del 08/01/2025
Recensione da: Booking.com
DanielRecensione del 05/01/2025
Recensione da: Happy.Rentals
Usman JavaidRecensione del 12/11/2024
Recensione da: Expedia
GiselleRecensione del 16/09/2024
Recensione da: Happy.Rentals
TobiasRecensione del 02/07/2024
Recensione da: Happy.Rentals
TobiasRecensione del 02/07/2024
Recensione da: Happy.Rentals
PascalRecensione del 11/09/2025
Recensione da: Booking.com
EthanRecensione del 12/08/2025
Recensione da: Happy.Rentals
Mahender KumarRecensione del 23/12/2024
Recensione da: Booking.com
Perché scegliere Happy.Rentals?
Il vostro soggiorno perfetto, sostenuto da una multinazionale svizzera di fiducia con assistenza locale.
SimoneRecensione del 10/11/2025
Recensione da: Booking.com
Posizione eccellente Accortezze di benvenuto Parcheggio comodissimo Tutto perfetto .
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Risposta:
Hello, Thank you for your kind words and positive feedback. We’re so glad you enjoyed your stay and hope to welcome you back soon. Kind regards, HappyRentals Team
CatherineRecensione del 02/11/2025
Recensione da: Booking.com
Tout
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Risposta:
Hello, Thank you for your lovely review. We are happy you had a great experience and hope to welcome you back soon. Kind regards, HappyRentals Team
TristanRecensione del 15/10/2025
Recensione da: Booking.com
Great location and brand new apartment. Highly recommend.
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Risposta:
Hello, Thank you so much for your lovely review! We're glad to hear you had a great stay and everything went smoothly. Hope to welcome you again in the near future. Kind regards, HappyRentals Team
Brandi FullerRecensione del 07/10/2025
Recensione da: Airbnb
Wonderful location in the heart of Lugano. No need for a car unless you are leaving the town often. I did have a car and found the parking garage very convenient. Small living area, but perfect for two people. Very well appointed.
Keena SantosRecensione del 05/10/2025
Recensione da: Airbnb
Loved this place. From start to finish it was 10/10. Very clean and location is amazing!
MinhuiRecensione del 22/09/2025
Recensione da: Happy.Rentals
住宿環境乾淨 明亮 舒服 有冷氣 有電梯 且行政團隊願意常常與我們聯絡,確保我們能夠安全抵達入住且提供必要的支援.謝謝 The accommodation is clean, bright, and comfortable. It has air conditioning and an elevator. The administrative team is willing to contact us frequently to ensure our safe arrival and provide necessary support. Thank you.
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Risposta:
Dear Minhui, Thank you for taking the time to share your wonderful feedback! We are delighted to hear that you found the accommodation clean, bright, and comfortable. It's great to know that our team was able to assist you and ensure a smooth arrival. Your kind words truly motivate us to continue providing excellent service. We appreciate your support and hope you had a memorable stay with us. Best regards, Happy.Rentals Team
Laurie BanitchRecensione del 15/09/2025
Recensione da: Airbnb
Probably the best Airbnb I’ve stayed in! Beautifully decorated and comfortable. Luxurious amenities and excellent location with shopping and dining very accessible. Excellent, well appointed kitchen. Very thoughtful kitchen cleaning items left for us. Would stay again!
Walter BauerRecensione del 10/09/2025
Recensione da: Airbnb
The apartment and the location were the best. Thank you for everything. We would definitely return.
Javier SalazarRecensione del 23/08/2025
Recensione da: Airbnb
Perfectly located in the heart of Lugano, close to restaurants, shops, and the lake. The apartment was clean, comfortable, and well-equipped, with Netflix for relaxing in the evenings. Much better value than a hotel. Highly recommend!
AliRecensione del 05/08/2025
Recensione da: Booking.com
المكان رائع جدًا ونظيف وراقي، وكل شيء فيه متوفر. أدوات المطبخ كاملة وموجودة عكس ما قرأت في بعض التعليقات. الشقة مريحة والموقع استراتيجي، تحتك مباشرة كل البراندات العالمية، وتبعد عن البحيرة أقل من 3 دقائق مشي. الافياش بالشقة فيها نوعين سويسري اللي يكون مثلث وفيه ثلاث فتحات وفيه النوع الايطالي اللي يكون دائري وفتحتين فمايحتاج تشتري فيش سويسري زياده تجربة جميلة وأرشح المكان بقوة The place is wonderful — very clean, elegant, and fully equipped. The kitchen had everything we needed, unlike what I saw in some reviews. The apartment is comfortable and the location is amazing — right below are all the international brands, and it’s less than a 3-minute walk to the lake. A lovely experience and I highly recommend it.
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Risposta:
Hello, We truly value your feedback and thank you for your review. It would be a pleasure to host you again. Kind regards, HappyRentals Team
ABDULMALEKRecensione del 26/07/2025
Recensione da: Booking.com
قربه من السنتر ونظافة المكان
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Risposta:
Hello, We sincerely thank you for your review and feedback. We hope to welcome you again in the future. Kind regards, HappyRentals Team
ZhengRecensione del 12/07/2025
Recensione da: Happy.Rentals
The room equipment and location is perfect, but the code was provided by the team incorrect.
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Risposta:
Dear Zheng, Thank you for your feedback! We're glad you enjoyed the room and its location. We apologize for the inconvenience with the code and appreciate you bringing it to our attention. Your input helps us improve. Best, Happy.Rentals Team
Burdell FitzGeraldRecensione del 16/06/2025
Recensione da: Airbnb
Great 2-bedroom apartment in center of Lugano! Location was ideal. Host was responsive. Air conditioning was sufficient.
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Claude, it was a pleasure to have you! We look forward to host you again!
Mohannad AlmurshedRecensione del 14/06/2025
Recensione da: Airbnb
Great apartment , great location.
Ahmet OzanRecensione del 06/06/2025
Recensione da: Booking.com
Lokasyon ve dizayn mükemmel
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Risposta:
Hello, We appreciate you taking the time to share your review. Kind regards, HappyRentals Team
Florian BertschyRecensione del 03/06/2025
Recensione da: Airbnb
Le logement est super bien placé, propre, bien aménagé. Les instructions pour trouver et pour entrer dans le bâtiment, qui est sécurisé, sont très clair. Je recommande !
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Risposta:
Bonjour Florian, merci pour vos aimables paroles. Nous nous réjouissons de vous revoir !
John ButlerRecensione del 31/05/2025
Recensione da: Airbnb
Beautiful apartment right in the heart of Lugano. Highly recommend!
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Risposta:
We enjoyed having you and hope you enjoyed your stay equally!
RhodaRecensione del 19/05/2025
Recensione da: Happy.Rentals
This is a perfect location if you want to be downtown in the center of everything. Apartment is very spacious, and beds are extremely comfortable - even the pullout couch! Space was very clean and tidy when we arrived and had everything we needed. Highly recommend.
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Risposta:
Dear Rhoda, Thank you so much for your wonderful review! We’re absolutely delighted to hear that you enjoyed the spacious apartment and found the location perfect for your needs. We're also glad that you appreciated the cleanliness and comfort of the space. Your recommendation truly means a lot to us, and we would love to welcome you back soon! Best regards, Happy.Rentals Team
AmandaRecensione del 11/05/2025
Recensione da: Booking.com
excellent location, clean, modern and spacious with everything you need
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Risposta:
Hello, Thank you for your review and feedback. Kind regards, HappyRentals Team
jinglaiRecensione del 07/05/2025
Recensione da: Booking.com
酒店干净,位置便捷
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Risposta:
Hello, Many thanks for your feedback and support. Kind regards, HappyRentals Team
WalterRecensione del 02/05/2025
Recensione da: Booking.com
Location, clean, modern.
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Risposta:
Hello, Many thanks for your feedback and support we hope to host you again someday! Kind regards, HappyRentals Team
SabineRecensione del 27/04/2025
Recensione da: Happy.Rentals
Sauber, alles notwendige da, schöne Wohnung, zentrale Lage
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Liebe Sabine, vielen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Ihnen die Sauberkeit, die Ausstattung der Wohnung und die zentrale Lage gefallen haben. Ihr Feedback bedeutet uns viel und motiviert uns, weiterhin unser Bestes zu geben. Herzliche Grüße, Happy.Rentals Team
MariaRecensione del 07/04/2025
Recensione da: Happy.Rentals
The apartment is very beautiful with everything you need. It’s very well located and convenient to visit Lugano and go shopping. I highly recommend it.
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Risposta:
Dear Maria, Thank you for your wonderful review! We’re delighted to hear that you enjoyed the beauty and convenience of the apartment during your stay. Your recommendation means a lot to us. We hope to welcome you back in the future! Faithfully Happy.Rentals Team
Yamit HarelRecensione del 03/04/2025
Recensione da: Airbnb
תודה , היה מצוין היה חסר הדרה מטאטא או מגב
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Risposta:
We appreciate you took some time to review your stay and we hope you will return another time!
João PauloRecensione del 25/03/2025
Recensione da: Booking.com
Tudo absolutamente perfeito
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Risposta:
Hello, Thank you for your nice review! Kind regards, Happy.Rentals Team
Tyler NeeseRecensione del 11/03/2025
Recensione da: Airbnb
A clean, well-appointed home in a great location that was perfect for our family...and a good base for exploring Lugano and the surrounding area.
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Risposta:
Thank you for your review. We are happy you enjoyed the location of the property, and we are looking forward to welcoming you again.
ErtanRecensione del 06/02/2025
Recensione da: Booking.com
Cok temiz ve yeniydi
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Risposta:
Thank you for your review!-Happy.Rentals Team
kelley CoenRecensione del 20/12/2024
Recensione da: VRBO
location is perfect. Air conditioning appreciated. Cleanliness was amazing, well equipped kitchen and very quiet while right in the middle of the busy part of town. Easy walk to everything. We are definitely coming back.
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Risposta:
Thank you, Kelley, for your wonderful feedback! We're thrilled to hear that you enjoyed the perfect location, the air conditioning, and the quiet atmosphere despite being in the heart of the city. We look forward to welcoming you back soon! Best regards, Happy Rentals Team
Verena DemircanRecensione del 12/12/2024
Recensione da: Airbnb
Great stay, will come again
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Risposta:
We are so glad you had a great stay and look forward to welcoming you again soon!
غيداءRecensione del 09/12/2024
Recensione da: Booking.com
Amazing!!!
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Risposta:
Dear غيداء, Thank you for your amazing review! We’re thrilled that you had such a positive experience and look forward to welcoming you back soon. Kind regards, Happy.Rentals
Mariá EvangelistaRecensione del 25/11/2024
Recensione da: Airbnb
Apartamento muito confortável e bem decorado. Janelas anti ruído, cozinha equipada, camas confortáveis, tem elevador 🫶 perto do funiculares. Localização excelente, foi um prazer me hospedar aqui. Voltaria com certeza
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Risposta:
Hi Maria, thank you so much for choosing to stay with us. We were delighted to have you accommodated and we hope you enjoyed the property and your holiday in this beautiful region. We would be pleased to have you back another time.
Gilles CantinRecensione del 03/11/2024
Recensione da: Airbnb
David, notre hôte, a toujours été d'un bon support. La localisation était parfaite. C'est un immeuble d'une grande qualité. Tout ce qui était à notre disposition était très fonctionnel. Nous y avons passé 4 semaines; dans ce contexte de plus long séjour, nous nous serions attendu dans la cuisine à des accessoires de plus grande qualité et plus complets: tout était "basic"...presque rien pour cuisiner. Il a fallu tout acheter: sel, poivre, petits contenants, essore salade, éplucheur, etc... Un peu décevant mais pas une catastrophe; nous sommes habitués à ce genre de situation et nous avions déjà dans nos bagages plusieurs éléments manquants. Compte tenu du prix de location, Happy Rentals pourrait facilement combler cette lacune.
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Risposta:
Cher Gilles, nous apprécions que vous ayez pris le temps de commenter votre séjour. Nous proposons des logements indépendants, c'est pourquoi les produits de cuisine et de nettoyage ne sont pas fournis. Nous espérons que vous reviendrez une autre fois !
Sue TharringtonRecensione del 03/10/2024
Recensione da: VRBO
Beautifully appointed apartment steps from the funicular in downtown Lugano. Close to restaurants, the lakefront, farmers market, etc. Has everything you need, including full sized refrigerator, dishwasher, washer/dryer. Luxurious, comfortable and quiet. A jewel!
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Risposta:
Thank you for your precious feedback! We cannot wait to host you again soon! Happy.Rentals Team
AndrewRecensione del 02/10/2024
Recensione da: Booking.com
Comminucation with the accomodation was excellent, especially during stay. Apartment was spotless and very well appointed. Spacious and comfortable (very nice furnishings - all seemed to be brand-new) - very suitable for two couples. Kitchen and bathroom clean with all the mod-cons. Obvioulsy recently redecorated, to a high standard ... and well maintained. Excellent security. Location couldn't be better - right in the middle of Lugano amongst premier shopping brands, lovely resturants and bars .. and a few minutes from the lake. Walkable distance from the train station, but if one has big cases use the funicula which stops very close to the accomodation.
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Risposta:
Dear Andrew, Thank you so much for your kind review and for awarding us a perfect score! We're delighted to hear that you enjoyed your stay and found the apartment spacious, comfortable, and well-maintained. It’s always a pleasure to know that our guests appreciate the care we put into keeping everything spotless and up-to-date. We're glad the location worked so well for you, offering easy access to Lugano’s shops, restaurants, and the lake. It's wonderful that you were able to make the most of the area during your stay! We also appreciate your feedback about the supplies and will be sure to stock extra washing-up liquid, dishwasher cubes, and toiletries going forward. Your suggestion is invaluable to us as we continually look for ways to improve. We’d love to welcome you back whenever your travels bring you to Lugano again. Thanks once more for choosing our apartment! Kind regards, David / Happy.Rentals
Nathan RoRecensione del 25/09/2024
Recensione da: Airbnb
Fantastic place in the city center. I would highly recommend it to anyone
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Risposta:
We are glad that you enjoyed the apartment and its location! We would be happy to welcome you again.
Jasmyn MasonRecensione del 23/09/2024
Recensione da: Airbnb
Well appointed, centrally located apartment just a stones throw away from both the lake and train station. It was definitely lovely to return to this property after a day of exploring. Bars and restaurants everywhere, grocery store 2 min walk away. Would definitely recommend to others.
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Risposta:
Hi Jasmyn, thank you so much for choosing to stay with us. We were delighted to have you accommodated and we hope you enjoyed the property and your holiday in this beautiful region. We would be pleased to have you back another time.
AnnaRecensione del 30/08/2024
Recensione da: Booking.com
Allt var bara perfekt! Läge , nära till allt! Mycket trevlig och behjälplig personal.
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Dear Anna, Thank you so much for your wonderful review! We are delighted to hear that everything was perfect for you, from the location to the helpfulness of our staff. It was a pleasure to have you as our guest, and we hope to welcome you back again soon for another great stay. Best regards, David / Happy.Rentals
kelleyRecensione del 27/08/2024
Recensione da: Happy.Rentals
Excellent location, super clean, all the amenities you need. Definitely will be back
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Risposta:
Dear Kelley, Thank you for your wonderful review! We’re thrilled to hear you enjoyed the excellent location and found everything to your satisfaction. Cleanliness and providing the right amenities are our top priorities, and it's great to know we met your expectations. We appreciate your kind words and look forward to welcoming you back to Novos Emerald in the future. Best regards, Happy.Rentals Team
Patricia GlassRecensione del 25/08/2024
Recensione da: Airbnb
Walking through Lugano is always phenomenal, but having a central location and a beautiful place to relax and enjoy makes it that much better! The location could not have been better. Restaurants, gelato, shopping within steps. A lovely bar/cafe below (Fredy’s) supplied ample cappuccinos and pastries for breakfast. The apartment was clean, modern and thoughtfully decorated. Loved it and we will be back!
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Risposta:
Hi Patricia, thank you so much for choosing to stay with us. We were delighted to have you accommodated and we hope you enjoyed the property and your holiday in this beautiful region. We would be pleased to have you back another time.
Rossitza HaritovaRecensione del 14/08/2024
Recensione da: Airbnb
Best location in town, a clean and comfortable apartment and the most responsive and flexible host you'll eve deal with... we'll definitely be back!
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Risposta:
We are pleased that you enjoyed our holiday home, and we are glad we have welcomed you. Hope to see you here again!
Jakob HansenRecensione del 10/08/2024
Recensione da: Airbnb
Great flat - fantastic location, brand new.
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Risposta:
Dear Jakob, thank you for your great rating! It was a pleasure to host you!
Katie KelleyRecensione del 29/07/2024
Recensione da: VRBO
We loved Novo Emerald! Our family of 5 (2 parents and 3 kids) spent 3 nights at Novo Emerald and were beyond impressed. The property was immaculately clean and had really nice beds and linens. Our youngest child slept on the pull-out couch in living room which was nice quality. The living area was spacious enough for us to have breakfast without feeling cramped, and we enjoyed watching movies on the large TV at night. Best of all was the immediate proximity to the beautiful lakefront areas of Lugano. We walked through Parco Ciani and happened upon a music festival (which we learned are quite frequent). There were innumerable great restaurants and gelaterias within a few minutes’ walk, along with a lovely cafe and grocery just across the way from the apartment entrance. For runners, there are great paths and trails along Lugano lakefront leading up Monte San Salvatore (south) or Monte Bre (northeast). We spent a day in Milan visiting the cathedral and castle; it was an hour drive in our rental car (though train was also an option with a bit longer travel time). There was secure public paid parking located a block from the apartment. All in all, a beautiful and perfectly located apartment for visiting Lugano!
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Risposta:
Hi Katie, Thank you for the wonderful review! We're thrilled you and your family enjoyed Novo Emerald and appreciated its cleanliness, spaciousness, and great location. It’s great to hear you made the most of the nearby attractions and amenities. We hope to welcome you back in the future! Best regards, The Novo Emerald Team
Eliana JörgRecensione del 05/07/2024
Recensione da: Airbnb
Super Lage für Sightseeing, Restaurants und Bars alles gut zu Fuss erreichbar und nachts doch ruhig. Das Appartment war sehr sauber und es war alles vorhanden, was man braucht. Kommen gerne wieder!
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Risposta:
Vielen Dank für Ihr nettes Feedback! Wir sind froh, dass wir die Gelegenheit hatten, Sie zu empfangen und freuen uns darauf, Sie wieder zu begrüßen!
Freddy Del BarrioRecensione del 28/06/2024
Recensione da: Airbnb
Very kind owner and wonderful apartment!!
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Risposta:
We are pleased that you enjoyed our holiday home, and we are glad we have welcomed you. Hope to see you here again!
ChaahatRecensione del 19/06/2024
Recensione da: Happy.Rentals
the apartment was decorated excellently
María Del Rosario GarcíaRecensione del 08/06/2024
Recensione da: Airbnb
Great and personable service …
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Risposta:
Maria, we enjoyed having you and hope you enjoyed your stay equally!
Elizabeth JohnsonRecensione del 03/06/2024
Recensione da: Airbnb
We loved our stay! Apartment was in a perfect location; close to restaurants, shopping, and activities. Clean, comfortable and plenty of room for our family of five. We can't wait to come back! Thank you!!
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Risposta:
We are delighted that you enjoyed your stay, we hope you have brought back lovely memories of this area! Thank you and see you again!
Mihir ModiRecensione del 31/05/2024
Recensione da: Airbnb
Great apartment centrally located and amazing furniture. Responsive team, that was very helpful and available
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Risposta:
We are pleased that you enjoyed our holiday home, and we are glad we have welcomed you. Hope to see you here again!
Shrimoyee ChatterjeeRecensione del 20/05/2024
Recensione da: Expedia
The stay was great. The only downside is the lift wasn't in working condition in case yoi have to take luggage up to the 2nd floor.
Annette CousinRecensione del 20/05/2024
Recensione da: Airbnb
Très satisfait de cet appartement. Très propre très bien décoré plein centre avec parking à 2mn à pied. Fort apprécié que notre demande de pouvoir entrer plus tôt dans l’appartement nous soit accordée. Réponses rapides aux e-mail. Je recommande cet appartement et happy rentals.
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Risposta:
Nous sommes ravis que vous ayez apprécié votre séjour, nous espérons que vous avez ramené de beaux souvenirs de cette région ! Merci et à bientôt !
Michel BerardoRecensione del 20/04/2024
Recensione da: Airbnb
Ich hatte das Vergnügen, in dieser großartigen aber nicht ganz günstigen Wohnung in Lugano zu übernachten und kann sie wärmstens empfehlen! Die Wohnung ist geräumig, schön und modern eingerichtet und verfügt über zwei gemütliche Zimmer sowie ein wunderschönes, modernes Bad. Die Lage mitten im Zentrum von Lugano ist einfach unschlagbar – alles, was man braucht, ist in unmittelbarer Nähe. Was mir besonders gefallen hat, war die Aufmerksamkeit zum Detail. Die Wohnung war nicht nur geschmackvoll eingerichtet, sondern auch mit allem Notwendigen ausgestattet, von einer Kaffeemaschine bis hin zu Besteck – hier fehlte es an nichts! Die Kommunikation mit dem Gastgeber war hervorragend. Ich fühlte mich wirklich gut betreut und geschätzt. Die persönliche Betreuung machte meinen Aufenthalt noch angenehmer und sorgte dafür, dass ich mich wie zu Hause fühlte.
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Hallo Michel, es freut uns sehr, dass Sie einen SUPER-Aufenthalt bei uns hatten! Wir hoffen, Sie haben einige schöne Erinnerungen an die Region mit nach Hause genommen! Es war uns ein Vergnügen, Sie hier bei uns zu haben! :)
Omar ErarslanRecensione del 31/03/2024
Recensione da: Airbnb
We have really enjoyed the stay here. Very nice apartment and a very responsive and helpful host! Thanks a lot, gladly will be back.
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Risposta:
We are pleased that you enjoyed our holiday home, and we are glad we have welcomed you. Hope to see you here again!
Laurel BeyerRecensione del 26/03/2024
Recensione da: Airbnb
Beautiful apartment in an unbeatable location.
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Risposta:
We are glad that you enjoyed the apartment and its location, Laurel! We would be happy to welcome you again.
Daniele Finzi PascaRecensione del 22/03/2024
Recensione da: Airbnb
Gentili e disponibili, casa estremamente pulita. Lo consiglierò agli amici
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Risposta:
Salve Daniele, grazie per la sua ottima valutazione! È stato un piacere ospitarvi!
Katia Leal-BristolRecensione del 09/03/2024
Recensione da: Airbnb
I recently had the pleasure of staying at this incredible Airbnb and I cannot say enough positive things about it. From the moment I arrived, I was blown away by the stunning views, impeccable cleanliness, and top-notch amenities. The hosts went above and beyond to make sure my stay was comfortable and enjoyable. The location was perfect, just a short walk from the city center and surrounded by charming restaurants and shops. The bed was incredibly comfortable, the kitchen was fully stocked with everything we needed to cook meals, and the space was the perfect spot to enjoy a glass of wine and watch the sunset. The attention to detail in the design and decor of the space was evident and made the experience feel luxurious and special. The hosts were responsive and accommodating, making sure I had everything I needed for a perfect stay. I would highly recommend this Airbnb to anyone looking for a memorable and relaxing getaway. Thank you to the hosts for providing such a wonderful time.
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Risposta:
Hi Katia, thank you so much for choosing to stay with us. We were delighted to have you accommodated and we hope you enjoyed the property and your holiday in this beautiful region. We would be pleased to have you back another time.
TeresaRecensione del 27/11/2025
Recensione da: Booking.com
Spacious well decorated apartment in a great location. Close to the tram to the bus station and a short walk to the lake front.
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Risposta:
Hello, Thank you for sharing your review and feedback. Kind regards, HappyRentals Team
IpekRecensione del 14/09/2025
Recensione da: Booking.com
The location is perfect! Can not be better ! The room is very modern and clean with modern decoration!
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Risposta:
Hello, Thank you for taking the time to leave a review. We're pleased to know you had a positive stay. Kind regards, Happy.Rentals Team
Anouck MonnaironRecensione del 08/09/2025
Recensione da: Booking.com
L'emplacement, la propreté.
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Risposta:
Hello, Thank you for your lovely review. We’re glad to hear you enjoyed your stay, and we hope to welcome you back to one of our properties again soon. All the best, Happy.Rentals Team
DianeRecensione del 02/07/2025
Recensione da: Booking.com
The apartment is a nice design, exceptionally well located in a secure building and within easy walking distance to the lake and all the amenities. The accommodation is very clean and comfortable, with all the facilities we needed as a family of three.
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Risposta:
Hello, Thank you kindly for your wonderful review. It means a lot to us! Warm wishes, HappyRentals Team
AnonimoRecensione del 09/06/2025
Recensione da: Booking.com
Sehr stilvolle und hochwertige Einrichtung, alles vorhanden, top Lage
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Risposta:
Hello, Thanks so much for your kind review and thoughtful feedback. Kind regards, HappyRentals Team
MariaRecensione del 11/05/2025
Recensione da: Booking.com
Everything!
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Risposta:
Hello, Thank you for your review and we hope to host you again! Kind regards, HappyRentals Team
MarioRecensione del 04/05/2025
Recensione da: Booking.com
Gute Lage. Schön und komfortabel eingerichtet
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Risposta:
Hello, Many thanks for your feedback and Review. Kind regards, HappyRentals Team
SabineRecensione del 27/04/2025
Recensione da: Booking.com
Sauber, bequeme Betten, alles notwendige war vorhanden
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Risposta:
Dear Sabine, Thank you for your kind review! We are delighted to hear that you found the accommodation clean and the beds comfortable. It's wonderful to know that you had everything you needed for your stay. We appreciate your feedback and hope you had a pleasant experience with us. Best regards, Happy.Rentals Team
ChristianeRecensione del 04/01/2025
Recensione da: Booking.com
Perfect location and beautifully furnished. Smooth and friendly check-in service.
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Risposta:
Dear Christiane, Thank you for your kind words and for highlighting the aspects of your stay that you enjoyed, including our location, beautifully furnished apartment, and smooth check-in service. We’re delighted to hear that you had a positive experience overall. We appreciate your feedback about the illuminated light switches near the bed. We understand how this might affect your comfort, and we are already working on a solution to ensure the lights can be turned off completely during the night. Your input helps us make meaningful improvements, and we truly value it. We hope to welcome you back soon for an even better stay! Best regards, Happy.Rentals
DanielRecensione del 25/09/2025
Recensione da: Booking.com
Es war einschönes und grosses Apartment Super
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Risposta:
Hello, Thanks for sharing your thoughts. We’re sorry to hear some aspects didn’t fully meet your expectations. We’ll use your feedback to make improvements. Kind regards, HappyRentals Team
Gina TerkRecensione del 03/08/2025
Recensione da: Airbnb
Location was perfect and right in the heart of everything in the city.
SerainaRecensione del 09/05/2025
Recensione da: Booking.com
Sauber und nahe am Zentrum.
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Risposta:
Hello, Thank you for your review and feedback. Kind regards, HappyRentals Team
Ernest morganRecensione del 06/03/2025
Recensione da: Expedia
Everything was great…very clean, great location and safe. My only challenge was the washer. The description states washer and dryer and I could only find the washer. Other than that, the room and stay were great.
TobiasRecensione del 02/07/2024
Recensione da: Happy.Rentals
Tolle Lage, schöne Inneneinrichtung.
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Risposta:
Lieber Tobias, vielen Dank für Ihre positive Rückmeldung! Es freut uns sehr, dass Ihnen die Lage und die Inneneinrichtung des Novos Emerald gefallen haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Ihr Happy.Rentals Team
PriscillaRecensione del 22/05/2024
Recensione da: Happy.Rentals
The location was great; so close to shops, restaurants, markets, the train station, and the LAKE. The living area and beds were comfortable and the open design of the apartment worked well for us. Unfortunately, we were not advised the elevator was not operational while we were there, which was an issue for one of our group. It would have been nice to have coffee available for at least the first morning, as is common in many vacation rentals these days. The combo washer/dryer located in the basement construction zone was challenging.
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Risposta:
Dear Priscilla, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We apologise again for the elevator situation. We will take your comments into consideration and work to improve the quality of our facilities. Thank you for bringing these issues to our attention and for your patience. Sincerely. Happy Rentals Team
Reto ArnoldRecensione del 13/05/2024
Recensione da: Airbnb
Moderen und schöne Wohnung welche zentral gelegen ist. In nur ein paar min zu Fuss entfernt ist die Altstadt von Lugano. Für die An-, Abreise ist man auch gleich bei der Seilbahn, welche zum Bahnhof führt. Das einzige was gestört hat, sind die Lichtschalter im Schlafzimmer, welche blau leuchten und das einschlafen mühsam machen.
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Risposta:
Vielen Dank für Ihre Bewertung. Unser Team vor Ort wurde über Ihre Erfahrung informiert und wir hoffen, dass Sie Ihre Tage in dieser schönen Gegend trotzdem genießen konnten!
GiselleRecensione del 16/09/2024
Recensione da: Booking.com
Location, modern, clean.
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Risposta:
Dear Giselle, Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay. Regarding the access pin, we want to clarify that it was sent to you prior to your arrival. Unfortunately, it seems there was an issue with SMS/whatsapp delivery, possibly due to international service challenges, and we understand how this impacted your check-in experience. In the future, we will ensure to provide clearer and alternative communication methods, even though we always add the contact of the property manager in the arrival instructions. We also appreciate your comments regarding the Wi-Fi code and housekeeping items. We will review our provisions to ensure they meet the expectations for all our guests. As for the check-in and check-out times, we try to accommodate early or late requests whenever possible. However, due to scheduling and other bookings, we were unable to offer additional flexibility during your stay, but we regret any inconvenience this may have caused. We take your feedback seriously and are committed to making improvements based on your suggestions. We hope to have the opportunity to welcome you back and provide a much-improved experience. Best regards, David / Happy.Rentals
Carl WangRecensione del 20/06/2024
Recensione da: Airbnb
Comfortable, convenient location but not not happy about laundry. There’s renovation underway in the building which causes trouble for our stay.
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Risposta:
Dear Carl, we appreciate you took some time to review your stay and unfortunately the renovations were not in our hands. We hope you will return another time!
MaliqiRecensione del 12/11/2025
Recensione da: Happy.Rentals
AnonimoRecensione del 12/11/2025
Recensione da: Booking.com
DonnaRecensione del 23/10/2025
Recensione da: Happy.Rentals
Shuk LingRecensione del 16/10/2025
Recensione da: Happy.Rentals
MichaelRecensione del 15/10/2025
Recensione da: Happy.Rentals
SamirRecensione del 16/08/2025
Recensione da: Happy.Rentals
samirRecensione del 15/08/2025
Recensione da: Booking.com
AnonimoRecensione del 13/08/2025
Recensione da: Booking.com
MarkusRecensione del 01/08/2025
Recensione da: Happy.Rentals
FalehRecensione del 16/07/2025
Recensione da: Happy.Rentals
JimRecensione del 14/07/2025
Recensione da: Happy.Rentals
ZhengRecensione del 12/07/2025
Recensione da: Booking.com
LiaRecensione del 24/06/2025
Recensione da: Happy.Rentals
JinglaiRecensione del 08/05/2025
Recensione da: Happy.Rentals
OlgaRecensione del 03/04/2025
Recensione da: Booking.com
GiuseppeRecensione del 03/03/2025
Recensione da: Happy.Rentals
AferditaRecensione del 25/02/2025
Recensione da: Booking.com
BesfortRecensione del 27/01/2025
Recensione da: Happy.Rentals
BesfortRecensione del 27/01/2025
Recensione da: Booking.com
mohammedRecensione del 14/01/2025
Recensione da: Booking.com
AlineRecensione del 22/12/2024
Recensione da: Booking.com
AndrewRecensione del 03/10/2024
Recensione da: Happy.Rentals
RobinRecensione del 30/07/2024
Recensione da: Happy.Rentals
HassanRecensione del 17/06/2024
Recensione da: Happy.Rentals
FabioRecensione del 05/05/2024
Recensione da: Happy.Rentals
StefanRecensione del 30/04/2024
Recensione da: Happy.Rentals
ClaudiaRecensione del 04/08/2025
Recensione da: Booking.com
AnonimoRecensione del 20/07/2025
Recensione da: Booking.com
JimRecensione del 17/07/2025
Recensione da: Booking.com
LiaRecensione del 24/06/2025
Recensione da: Booking.com
NawafRecensione del 25/05/2025
Recensione da: Booking.com
ElizabethRecensione del 13/05/2025
Recensione da: Booking.com
alexandraRecensione del 17/03/2025
Recensione da: Booking.com
WalterRecensione del 12/09/2024
Recensione da: Booking.com
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Risposta:
Dear Walter, Thank you for your valuable feedback. We appreciate you bringing the issue of the illuminated switches to our attention. We understand how this affected your comfort during the night, and we want to assure you that we have already taken steps to address it. The intensity of the lights has been adjusted to ensure a more comfortable and restful environment for future guests. Your feedback helps us improve, especially as the apartment is brand new. We hope to welcome you back in the future for an even better experience. Best regards, David - Happy.Rentals
HassanRecensione del 15/06/2024
Recensione da: Booking.com
FabioRecensione del 08/05/2024
Recensione da: Booking.com
RamonRecensione del 13/04/2024
Recensione da: Booking.com
SusanRecensione del 27/10/2025
Recensione da: Happy.Rentals
AymanRecensione del 04/09/2025
Recensione da: Booking.com
DianeRecensione del 02/07/2025
Recensione da: Happy.Rentals
PatriciaRecensione del 09/06/2025
Recensione da: Happy.Rentals
MarioRecensione del 04/05/2025
Recensione da: Happy.Rentals
DanielRecensione del 08/01/2025
Recensione da: Booking.com
DanielRecensione del 05/01/2025
Recensione da: Happy.Rentals
Usman JavaidRecensione del 12/11/2024
Recensione da: Expedia
GiselleRecensione del 16/09/2024
Recensione da: Happy.Rentals
TobiasRecensione del 02/07/2024
Recensione da: Happy.Rentals
TobiasRecensione del 02/07/2024
Recensione da: Happy.Rentals
PascalRecensione del 11/09/2025
Recensione da: Booking.com
EthanRecensione del 12/08/2025
Recensione da: Happy.Rentals
Mahender KumarRecensione del 23/12/2024
Recensione da: Booking.com