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Novos Emerald
Lugano, Switzerland
Description
A damage deposit of CHF500 has to be paid locally for groups under 21.

This elegant, second-floor apartment in the heart of Lugano is an ideal base, whether you are staying for business or for a relaxing city break. The modern apartment sleeps 5 people in comfort. The contemporary décor creates a calm and luxurious atmosphere. The open-plan living/dining area is furnished with a sofa, armchair, coffee table and a flat-screen TV. The dining table and chairs are next to the new open-plan kitchen which is equipped with a cooker hob, oven, microwave, dishwasher, fridge, freezer and Nespresso machine. Sleeping Both bedrooms are beautifully decorated with double beds, extensive wardrobes and laptop-friendly workspaces. Extra: The sofa in the living room converts into a comfortable double bed. Bathroom The stylish marble-tiled bathroom has a glass shower, basin and WC. Additional • Free Wifi • Washing machine • Laptop-friendly workspace • Air conditioning • Underfloor heating • Hair dryer • Security safe • Paid Public parking, car not necessary • Child-friendly • Suitable for elderly guests • Lift Location Even if you are in Lugano for business there are plenty of distractions for you to enjoy during your free time. For holidaymakers, the options are endless. This apartment is in the historical centre of the city, which makes it ideal for exploring many of the sites on foot and enjoying its variety of attractions. In the Italian-speaking region of Switzerland, Lugano combines the best of both cultures. This heritage is celebrated at MASI (the Museum of Art of Italian Switzerland) (10-minute walk). The city hosts many festivals throughout the year, including the “Luganomusica” festival every summer. A day trip on the Lago Lugano is a must, as is a walk along Lugano’s famous waterfront, with breathtaking views over the lake. Another favourite is Piazza della Riforma (2-minute walk), the heart of the city. It is a beautiful square lined with excellent restaurants and cafés. For self-catering, there are many excellent food shops in the city, as well as the farmers market on Tuesday and Friday in Via Carducci (5 minutes walk). The closest international airports are in Italy - Milan Malpensa 1 hour away by car, or Milan Linate, a 1 hour and 15 minute journey.

Registration code: 10171

Amenities

Facilities

Wifi
Air conditioning
Washing machine
Washer-dryer

Kitchen

Full kitchen
Dishwasher
Oven
Coffee machine
Fridge
Electric kettle
Toaster

Location

In town

Accessiblity

Child friendly
Lift-elevator
Smoking not permitted
Suitable elderly

Others

Luxurious
Modern
New
Rules & Policies

House Rules

  1. Check-in from 16:00
  2. Checkout until 10:00

Cancellation policy

Free Cancellation (full refund) until 7 days prior to arrival

Reviews
Popular Surroundings
Restaurant : 0.10 km
Supermarket : 0.10 km
Train : 0.50 km
Original: CHF 0.00
Discounted:
CHF 151.00
You save CHF -151.00!

From CHF 209 per night


Why Choose Happy.Rentals?

Your perfect stay, backed by a trusted Swiss Multinational with Local Support.
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Reviews:
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9.4 out of 124 reviews
it FlagSimone

Reviewed on 10/11/2025

Review from: Booking.com

Posizione eccellente Accortezze di benvenuto Parcheggio comodissimo Tutto perfetto .

Show replies

Response:

Hello, Thank you for your kind words and positive feedback. We’re so glad you enjoyed your stay and hope to welcome you back soon. Kind regards, HappyRentals Team

fr FlagCatherine

Reviewed on 02/11/2025

Review from: Booking.com

Tout

Show replies

Response:

Hello, Thank you for your lovely review. We are happy you had a great experience and hope to welcome you back soon. Kind regards, HappyRentals Team

nz FlagTristan

Reviewed on 15/10/2025

Review from: Booking.com

Great location and brand new apartment. Highly recommend.

Show replies

Response:

Hello, Thank you so much for your lovely review! We're glad to hear you had a great stay and everything went smoothly. Hope to welcome you again in the near future. Kind regards, HappyRentals Team

us FlagBrandi Fuller

Reviewed on 07/10/2025

Review from: Airbnb

Wonderful location in the heart of Lugano. No need for a car unless you are leaving the town often. I did have a car and found the parking garage very convenient. Small living area, but perfect for two people. Very well appointed.

us FlagKeena Santos

Reviewed on 05/10/2025

Review from: Airbnb

Loved this place. From start to finish it was 10/10. Very clean and location is amazing!

tw FlagMinhui

Reviewed on 22/09/2025

Review from: Happy.Rentals

住宿環境乾淨 明亮 舒服 有冷氣 有電梯 且行政團隊願意常常與我們聯絡,確保我們能夠安全抵達入住且提供必要的支援.謝謝 The accommodation is clean, bright, and comfortable. It has air conditioning and an elevator. The administrative team is willing to contact us frequently to ensure our safe arrival and provide necessary support. Thank you.

Show replies

Response:

Dear Minhui, Thank you for taking the time to share your wonderful feedback! We are delighted to hear that you found the accommodation clean, bright, and comfortable. It's great to know that our team was able to assist you and ensure a smooth arrival. Your kind words truly motivate us to continue providing excellent service. We appreciate your support and hope you had a memorable stay with us. Best regards, Happy.Rentals Team

us FlagLaurie Banitch

Reviewed on 15/09/2025

Review from: Airbnb

Probably the best Airbnb I’ve stayed in! Beautifully decorated and comfortable. Luxurious amenities and excellent location with shopping and dining very accessible. Excellent, well appointed kitchen. Very thoughtful kitchen cleaning items left for us. Would stay again!

mx FlagWalter Bauer

Reviewed on 10/09/2025

Review from: Airbnb

The apartment and the location were the best. Thank you for everything. We would definitely return.

en FlagJavier Salazar

Reviewed on 23/08/2025

Review from: Airbnb

Perfectly located in the heart of Lugano, close to restaurants, shops, and the lake. The apartment was clean, comfortable, and well-equipped, with Netflix for relaxing in the evenings. Much better value than a hotel. Highly recommend!

sa FlagAli

Reviewed on 05/08/2025

Review from: Booking.com

المكان رائع جدًا ونظيف وراقي، وكل شيء فيه متوفر. أدوات المطبخ كاملة وموجودة عكس ما قرأت في بعض التعليقات. الشقة مريحة والموقع استراتيجي، تحتك مباشرة كل البراندات العالمية، وتبعد عن البحيرة أقل من 3 دقائق مشي. الافياش بالشقة فيها نوعين سويسري اللي يكون مثلث وفيه ثلاث فتحات وفيه النوع الايطالي اللي يكون دائري وفتحتين فمايحتاج تشتري فيش سويسري زياده تجربة جميلة وأرشح المكان بقوة The place is wonderful — very clean, elegant, and fully equipped. The kitchen had everything we needed, unlike what I saw in some reviews. The apartment is comfortable and the location is amazing — right below are all the international brands, and it’s less than a 3-minute walk to the lake. A lovely experience and I highly recommend it.

Show replies

Response:

Hello, We truly value your feedback and thank you for your review. It would be a pleasure to host you again. Kind regards, HappyRentals Team

sa FlagABDULMALEK

Reviewed on 26/07/2025

Review from: Booking.com

قربه من السنتر ونظافة المكان

Show replies

Response:

Hello, We sincerely thank you for your review and feedback. We hope to welcome you again in the future. Kind regards, HappyRentals Team

cn FlagZheng

Reviewed on 12/07/2025

Review from: Happy.Rentals

The room equipment and location is perfect, but the code was provided by the team incorrect.

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Response:

Dear Zheng, Thank you for your feedback! We're glad you enjoyed the room and its location. We apologize for the inconvenience with the code and appreciate you bringing it to our attention. Your input helps us improve. Best, Happy.Rentals Team

us FlagBurdell FitzGerald

Reviewed on 16/06/2025

Review from: Airbnb

Great 2-bedroom apartment in center of Lugano! Location was ideal. Host was responsive. Air conditioning was sufficient.

Show replies

Response:

Claude, it was a pleasure to have you! We look forward to host you again!

sa FlagMohannad Almurshed

Reviewed on 14/06/2025

Review from: Airbnb

Great apartment , great location.

tr FlagAhmet Ozan

Reviewed on 06/06/2025

Review from: Booking.com

Lokasyon ve dizayn mükemmel

Show replies

Response:

Hello, We appreciate you taking the time to share your review. Kind regards, HappyRentals Team

ch FlagFlorian Bertschy

Reviewed on 03/06/2025

Review from: Airbnb

Le logement est super bien placé, propre, bien aménagé. Les instructions pour trouver et pour entrer dans le bâtiment, qui est sécurisé, sont très clair. Je recommande !

Show replies

Response:

Bonjour Florian, merci pour vos aimables paroles. Nous nous réjouissons de vous revoir !

us FlagJohn Butler

Reviewed on 31/05/2025

Review from: Airbnb

Beautiful apartment right in the heart of Lugano. Highly recommend!

Show replies

Response:

We enjoyed having you and hope you enjoyed your stay equally!

us FlagRhoda

Reviewed on 19/05/2025

Review from: Happy.Rentals

This is a perfect location if you want to be downtown in the center of everything. Apartment is very spacious, and beds are extremely comfortable - even the pullout couch! Space was very clean and tidy when we arrived and had everything we needed. Highly recommend.

Show replies

Response:

Dear Rhoda, Thank you so much for your wonderful review! We’re absolutely delighted to hear that you enjoyed the spacious apartment and found the location perfect for your needs. We're also glad that you appreciated the cleanliness and comfort of the space. Your recommendation truly means a lot to us, and we would love to welcome you back soon! Best regards, Happy.Rentals Team

ch FlagAmanda

Reviewed on 11/05/2025

Review from: Booking.com

excellent location, clean, modern and spacious with everything you need

Show replies

Response:

Hello, Thank you for your review and feedback. Kind regards, HappyRentals Team

cn Flagjinglai

Reviewed on 07/05/2025

Review from: Booking.com

酒店干净,位置便捷

Show replies

Response:

Hello, Many thanks for your feedback and support. Kind regards, HappyRentals Team

au FlagWalter

Reviewed on 02/05/2025

Review from: Booking.com

Location, clean, modern.

Show replies

Response:

Hello, Many thanks for your feedback and support we hope to host you again someday! Kind regards, HappyRentals Team

ch FlagSabine

Reviewed on 27/04/2025

Review from: Happy.Rentals

Sauber, alles notwendige da, schöne Wohnung, zentrale Lage

Show replies

Response:

Liebe Sabine, vielen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Ihnen die Sauberkeit, die Ausstattung der Wohnung und die zentrale Lage gefallen haben. Ihr Feedback bedeutet uns viel und motiviert uns, weiterhin unser Bestes zu geben. Herzliche Grüße, Happy.Rentals Team

ch FlagMaria

Reviewed on 07/04/2025

Review from: Happy.Rentals

The apartment is very beautiful with everything you need. It’s very well located and convenient to visit Lugano and go shopping. I highly recommend it.

Show replies

Response:

Dear Maria, Thank you for your wonderful review! We’re delighted to hear that you enjoyed the beauty and convenience of the apartment during your stay. Your recommendation means a lot to us. We hope to welcome you back in the future! Faithfully Happy.Rentals Team

ae FlagYamit Harel

Reviewed on 03/04/2025

Review from: Airbnb

תודה , היה מצוין היה חסר הדרה מטאטא או מגב

Show replies

Response:

We appreciate you took some time to review your stay and we hope you will return another time!

br FlagJoão Paulo

Reviewed on 25/03/2025

Review from: Booking.com

Tudo absolutamente perfeito

Show replies

Response:

Hello, Thank you for your nice review! Kind regards, Happy.Rentals Team

us FlagTyler Neese

Reviewed on 11/03/2025

Review from: Airbnb

A clean, well-appointed home in a great location that was perfect for our family...and a good base for exploring Lugano and the surrounding area.

Show replies

Response:

Thank you for your review. We are happy you enjoyed the location of the property, and we are looking forward to welcoming you again.

tr FlagErtan

Reviewed on 06/02/2025

Review from: Booking.com

Cok temiz ve yeniydi

Show replies

Response:

Thank you for your review!-Happy.Rentals Team

en Flagkelley Coen

Reviewed on 20/12/2024

Review from: VRBO

location is perfect. Air conditioning appreciated. Cleanliness was amazing, well equipped kitchen and very quiet while right in the middle of the busy part of town. Easy walk to everything. We are definitely coming back.

Show replies

Response:

Thank you, Kelley, for your wonderful feedback! We're thrilled to hear that you enjoyed the perfect location, the air conditioning, and the quiet atmosphere despite being in the heart of the city. We look forward to welcoming you back soon! Best regards, Happy Rentals Team

de FlagVerena Demircan

Reviewed on 12/12/2024

Review from: Airbnb

Great stay, will come again

Show replies

Response:

We are so glad you had a great stay and look forward to welcoming you again soon!

sa Flagغيداء

Reviewed on 09/12/2024

Review from: Booking.com

Amazing!!!

Show replies

Response:

Dear غيداء, Thank you for your amazing review! We’re thrilled that you had such a positive experience and look forward to welcoming you back soon. Kind regards, Happy.Rentals

en FlagMariá Evangelista

Reviewed on 25/11/2024

Review from: Airbnb

Apartamento muito confortável e bem decorado. Janelas anti ruído, cozinha equipada, camas confortáveis, tem elevador 🫶 perto do funiculares. Localização excelente, foi um prazer me hospedar aqui. Voltaria com certeza

Show replies

Response:

Hi Maria, thank you so much for choosing to stay with us. We were delighted to have you accommodated and we hope you enjoyed the property and your holiday in this beautiful region. We would be pleased to have you back another time.

en FlagGilles Cantin

Reviewed on 03/11/2024

Review from: Airbnb

David, notre hôte, a toujours été d'un bon support. La localisation était parfaite. C'est un immeuble d'une grande qualité. Tout ce qui était à notre disposition était très fonctionnel. Nous y avons passé 4 semaines; dans ce contexte de plus long séjour, nous nous serions attendu dans la cuisine à des accessoires de plus grande qualité et plus complets: tout était "basic"...presque rien pour cuisiner. Il a fallu tout acheter: sel, poivre, petits contenants, essore salade, éplucheur, etc... Un peu décevant mais pas une catastrophe; nous sommes habitués à ce genre de situation et nous avions déjà dans nos bagages plusieurs éléments manquants. Compte tenu du prix de location, Happy Rentals pourrait facilement combler cette lacune.

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Response:

Cher Gilles, nous apprécions que vous ayez pris le temps de commenter votre séjour. Nous proposons des logements indépendants, c'est pourquoi les produits de cuisine et de nettoyage ne sont pas fournis. Nous espérons que vous reviendrez une autre fois !

en FlagSue Tharrington

Reviewed on 03/10/2024

Review from: VRBO

Beautifully appointed apartment steps from the funicular in downtown Lugano. Close to restaurants, the lakefront, farmers market, etc. Has everything you need, including full sized refrigerator, dishwasher, washer/dryer. Luxurious, comfortable and quiet. A jewel!

Show replies

Response:

Thank you for your precious feedback! We cannot wait to host you again soon! Happy.Rentals Team

gb FlagAndrew

Reviewed on 02/10/2024

Review from: Booking.com

Comminucation with the accomodation was excellent, especially during stay. Apartment was spotless and very well appointed. Spacious and comfortable (very nice furnishings - all seemed to be brand-new) - very suitable for two couples. Kitchen and bathroom clean with all the mod-cons. Obvioulsy recently redecorated, to a high standard ... and well maintained. Excellent security. Location couldn't be better - right in the middle of Lugano amongst premier shopping brands, lovely resturants and bars .. and a few minutes from the lake. Walkable distance from the train station, but if one has big cases use the funicula which stops very close to the accomodation.

Show replies

Response:

Dear Andrew, Thank you so much for your kind review and for awarding us a perfect score! We're delighted to hear that you enjoyed your stay and found the apartment spacious, comfortable, and well-maintained. It’s always a pleasure to know that our guests appreciate the care we put into keeping everything spotless and up-to-date. We're glad the location worked so well for you, offering easy access to Lugano’s shops, restaurants, and the lake. It's wonderful that you were able to make the most of the area during your stay! We also appreciate your feedback about the supplies and will be sure to stock extra washing-up liquid, dishwasher cubes, and toiletries going forward. Your suggestion is invaluable to us as we continually look for ways to improve. We’d love to welcome you back whenever your travels bring you to Lugano again. Thanks once more for choosing our apartment! Kind regards, David / Happy.Rentals

us FlagNathan Ro

Reviewed on 25/09/2024

Review from: Airbnb

Fantastic place in the city center. I would highly recommend it to anyone

Show replies

Response:

We are glad that you enjoyed the apartment and its location! We would be happy to welcome you again.

au FlagJasmyn Mason

Reviewed on 23/09/2024

Review from: Airbnb

Well appointed, centrally located apartment just a stones throw away from both the lake and train station. It was definitely lovely to return to this property after a day of exploring. Bars and restaurants everywhere, grocery store 2 min walk away. Would definitely recommend to others.

Show replies

Response:

Hi Jasmyn, thank you so much for choosing to stay with us. We were delighted to have you accommodated and we hope you enjoyed the property and your holiday in this beautiful region. We would be pleased to have you back another time.

se FlagAnna

Reviewed on 30/08/2024

Review from: Booking.com

Allt var bara perfekt! Läge , nära till allt! Mycket trevlig och behjälplig personal.

Show replies

Response:

Dear Anna, Thank you so much for your wonderful review! We are delighted to hear that everything was perfect for you, from the location to the helpfulness of our staff. It was a pleasure to have you as our guest, and we hope to welcome you back again soon for another great stay. Best regards, David / Happy.Rentals

us Flagkelley

Reviewed on 27/08/2024

Review from: Happy.Rentals

Excellent location, super clean, all the amenities you need. Definitely will be back

Show replies

Response:

Dear Kelley, Thank you for your wonderful review! We’re thrilled to hear you enjoyed the excellent location and found everything to your satisfaction. Cleanliness and providing the right amenities are our top priorities, and it's great to know we met your expectations. We appreciate your kind words and look forward to welcoming you back to Novos Emerald in the future. Best regards, Happy.Rentals Team

en FlagPatricia Glass

Reviewed on 25/08/2024

Review from: Airbnb

Walking through Lugano is always phenomenal, but having a central location and a beautiful place to relax and enjoy makes it that much better! The location could not have been better. Restaurants, gelato, shopping within steps. A lovely bar/cafe below (Fredy’s) supplied ample cappuccinos and pastries for breakfast. The apartment was clean, modern and thoughtfully decorated. Loved it and we will be back!

Show replies

Response:

Hi Patricia, thank you so much for choosing to stay with us. We were delighted to have you accommodated and we hope you enjoyed the property and your holiday in this beautiful region. We would be pleased to have you back another time.

ch FlagRossitza Haritova

Reviewed on 14/08/2024

Review from: Airbnb

Best location in town, a clean and comfortable apartment and the most responsive and flexible host you'll eve deal with... we'll definitely be back!

Show replies

Response:

We are pleased that you enjoyed our holiday home, and we are glad we have welcomed you. Hope to see you here again!

en FlagJakob Hansen

Reviewed on 10/08/2024

Review from: Airbnb

Great flat - fantastic location, brand new.

Show replies

Response:

Dear Jakob, thank you for your great rating! It was a pleasure to host you!

en FlagKatie Kelley

Reviewed on 29/07/2024

Review from: VRBO

We loved Novo Emerald! Our family of 5 (2 parents and 3 kids) spent 3 nights at Novo Emerald and were beyond impressed. The property was immaculately clean and had really nice beds and linens. Our youngest child slept on the pull-out couch in living room which was nice quality. The living area was spacious enough for us to have breakfast without feeling cramped, and we enjoyed watching movies on the large TV at night. Best of all was the immediate proximity to the beautiful lakefront areas of Lugano. We walked through Parco Ciani and happened upon a music festival (which we learned are quite frequent). There were innumerable great restaurants and gelaterias within a few minutes’ walk, along with a lovely cafe and grocery just across the way from the apartment entrance. For runners, there are great paths and trails along Lugano lakefront leading up Monte San Salvatore (south) or Monte Bre (northeast). We spent a day in Milan visiting the cathedral and castle; it was an hour drive in our rental car (though train was also an option with a bit longer travel time). There was secure public paid parking located a block from the apartment. All in all, a beautiful and perfectly located apartment for visiting Lugano!

Show replies

Response:

Hi Katie, Thank you for the wonderful review! We're thrilled you and your family enjoyed Novo Emerald and appreciated its cleanliness, spaciousness, and great location. It’s great to hear you made the most of the nearby attractions and amenities. We hope to welcome you back in the future! Best regards, The Novo Emerald Team

ch FlagEliana Jörg

Reviewed on 05/07/2024

Review from: Airbnb

Super Lage für Sightseeing, Restaurants und Bars alles gut zu Fuss erreichbar und nachts doch ruhig. Das Appartment war sehr sauber und es war alles vorhanden, was man braucht. Kommen gerne wieder!

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Response:

Vielen Dank für Ihr nettes Feedback! Wir sind froh, dass wir die Gelegenheit hatten, Sie zu empfangen und freuen uns darauf, Sie wieder zu begrüßen!

us FlagFreddy Del Barrio

Reviewed on 28/06/2024

Review from: Airbnb

Very kind owner and wonderful apartment!!

Show replies

Response:

We are pleased that you enjoyed our holiday home, and we are glad we have welcomed you. Hope to see you here again!

in FlagChaahat

Reviewed on 19/06/2024

Review from: Happy.Rentals

the apartment was decorated excellently

en FlagMaría Del Rosario García

Reviewed on 08/06/2024

Review from: Airbnb

Great and personable service …

Show replies

Response:

Maria, we enjoyed having you and hope you enjoyed your stay equally!

us FlagElizabeth Johnson

Reviewed on 03/06/2024

Review from: Airbnb

We loved our stay! Apartment was in a perfect location; close to restaurants, shopping, and activities. Clean, comfortable and plenty of room for our family of five. We can't wait to come back! Thank you!!

Show replies

Response:

We are delighted that you enjoyed your stay, we hope you have brought back lovely memories of this area! Thank you and see you again!

gb FlagMihir Modi

Reviewed on 31/05/2024

Review from: Airbnb

Great apartment centrally located and amazing furniture. Responsive team, that was very helpful and available

Show replies

Response:

We are pleased that you enjoyed our holiday home, and we are glad we have welcomed you. Hope to see you here again!

en FlagShrimoyee Chatterjee

Reviewed on 20/05/2024

Review from: Expedia

The stay was great. The only downside is the lift wasn't in working condition in case yoi have to take luggage up to the 2nd floor.

fr FlagAnnette Cousin

Reviewed on 20/05/2024

Review from: Airbnb

Très satisfait de cet appartement. Très propre très bien décoré plein centre avec parking à 2mn à pied. Fort apprécié que notre demande de pouvoir entrer plus tôt dans l’appartement nous soit accordée. Réponses rapides aux e-mail. Je recommande cet appartement et happy rentals.

Show replies

Response:

Nous sommes ravis que vous ayez apprécié votre séjour, nous espérons que vous avez ramené de beaux souvenirs de cette région ! Merci et à bientôt !

de FlagMichel Berardo

Reviewed on 20/04/2024

Review from: Airbnb

Ich hatte das Vergnügen, in dieser großartigen aber nicht ganz günstigen Wohnung in Lugano zu übernachten und kann sie wärmstens empfehlen! Die Wohnung ist geräumig, schön und modern eingerichtet und verfügt über zwei gemütliche Zimmer sowie ein wunderschönes, modernes Bad. Die Lage mitten im Zentrum von Lugano ist einfach unschlagbar – alles, was man braucht, ist in unmittelbarer Nähe. Was mir besonders gefallen hat, war die Aufmerksamkeit zum Detail. Die Wohnung war nicht nur geschmackvoll eingerichtet, sondern auch mit allem Notwendigen ausgestattet, von einer Kaffeemaschine bis hin zu Besteck – hier fehlte es an nichts! Die Kommunikation mit dem Gastgeber war hervorragend. Ich fühlte mich wirklich gut betreut und geschätzt. Die persönliche Betreuung machte meinen Aufenthalt noch angenehmer und sorgte dafür, dass ich mich wie zu Hause fühlte.

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Response:

Hallo Michel, es freut uns sehr, dass Sie einen SUPER-Aufenthalt bei uns hatten! Wir hoffen, Sie haben einige schöne Erinnerungen an die Region mit nach Hause genommen! Es war uns ein Vergnügen, Sie hier bei uns zu haben! :)

ch FlagOmar Erarslan

Reviewed on 31/03/2024

Review from: Airbnb

We have really enjoyed the stay here. Very nice apartment and a very responsive and helpful host! Thanks a lot, gladly will be back.

Show replies

Response:

We are pleased that you enjoyed our holiday home, and we are glad we have welcomed you. Hope to see you here again!

us FlagLaurel Beyer

Reviewed on 26/03/2024

Review from: Airbnb

Beautiful apartment in an unbeatable location.

Show replies

Response:

We are glad that you enjoyed the apartment and its location, Laurel! We would be happy to welcome you again.

ch FlagDaniele Finzi Pasca

Reviewed on 22/03/2024

Review from: Airbnb

Gentili e disponibili, casa estremamente pulita. Lo consiglierò agli amici

Show replies

Response:

Salve Daniele, grazie per la sua ottima valutazione! È stato un piacere ospitarvi!

us FlagKatia Leal-Bristol

Reviewed on 09/03/2024

Review from: Airbnb

I recently had the pleasure of staying at this incredible Airbnb and I cannot say enough positive things about it. From the moment I arrived, I was blown away by the stunning views, impeccable cleanliness, and top-notch amenities. The hosts went above and beyond to make sure my stay was comfortable and enjoyable. The location was perfect, just a short walk from the city center and surrounded by charming restaurants and shops. The bed was incredibly comfortable, the kitchen was fully stocked with everything we needed to cook meals, and the space was the perfect spot to enjoy a glass of wine and watch the sunset. The attention to detail in the design and decor of the space was evident and made the experience feel luxurious and special. The hosts were responsive and accommodating, making sure I had everything I needed for a perfect stay. I would highly recommend this Airbnb to anyone looking for a memorable and relaxing getaway. Thank you to the hosts for providing such a wonderful time.

Show replies

Response:

Hi Katia, thank you so much for choosing to stay with us. We were delighted to have you accommodated and we hope you enjoyed the property and your holiday in this beautiful region. We would be pleased to have you back another time.

us FlagTeresa

Reviewed on 27/11/2025

Review from: Booking.com

Spacious well decorated apartment in a great location. Close to the tram to the bus station and a short walk to the lake front.

Show replies

Response:

Hello, Thank you for sharing your review and feedback. Kind regards, HappyRentals Team

ch FlagIpek

Reviewed on 14/09/2025

Review from: Booking.com

The location is perfect! Can not be better ! The room is very modern and clean with modern decoration!

Show replies

Response:

Hello, Thank you for taking the time to leave a review. We're pleased to know you had a positive stay. Kind regards, Happy.Rentals Team

ch FlagAnouck Monnairon

Reviewed on 08/09/2025

Review from: Booking.com

L'emplacement, la propreté.

Show replies

Response:

Hello, Thank you for your lovely review. We’re glad to hear you enjoyed your stay, and we hope to welcome you back to one of our properties again soon. All the best, Happy.Rentals Team

cy FlagDiane

Reviewed on 02/07/2025

Review from: Booking.com

The apartment is a nice design, exceptionally well located in a secure building and within easy walking distance to the lake and all the amenities. The accommodation is very clean and comfortable, with all the facilities we needed as a family of three.

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Response:

Hello, Thank you kindly for your wonderful review. It means a lot to us! Warm wishes, HappyRentals Team

ch FlagAnonymous

Reviewed on 09/06/2025

Review from: Booking.com

Sehr stilvolle und hochwertige Einrichtung, alles vorhanden, top Lage

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Response:

Hello, Thanks so much for your kind review and thoughtful feedback. Kind regards, HappyRentals Team

ch FlagMaria

Reviewed on 11/05/2025

Review from: Booking.com

Everything!

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Response:

Hello, Thank you for your review and we hope to host you again! Kind regards, HappyRentals Team

ch FlagMario

Reviewed on 04/05/2025

Review from: Booking.com

Gute Lage. Schön und komfortabel eingerichtet

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Response:

Hello, Many thanks for your feedback and Review. Kind regards, HappyRentals Team

ch FlagSabine

Reviewed on 27/04/2025

Review from: Booking.com

Sauber, bequeme Betten, alles notwendige war vorhanden

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Response:

Dear Sabine, Thank you for your kind review! We are delighted to hear that you found the accommodation clean and the beds comfortable. It's wonderful to know that you had everything you needed for your stay. We appreciate your feedback and hope you had a pleasant experience with us. Best regards, Happy.Rentals Team

ch FlagChristiane

Reviewed on 04/01/2025

Review from: Booking.com

Perfect location and beautifully furnished. Smooth and friendly check-in service.

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Response:

Dear Christiane, Thank you for your kind words and for highlighting the aspects of your stay that you enjoyed, including our location, beautifully furnished apartment, and smooth check-in service. We’re delighted to hear that you had a positive experience overall. We appreciate your feedback about the illuminated light switches near the bed. We understand how this might affect your comfort, and we are already working on a solution to ensure the lights can be turned off completely during the night. Your input helps us make meaningful improvements, and we truly value it. We hope to welcome you back soon for an even better stay! Best regards, Happy.Rentals

ch FlagDaniel

Reviewed on 25/09/2025

Review from: Booking.com

Es war einschönes und grosses Apartment Super

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Response:

Hello, Thanks for sharing your thoughts. We’re sorry to hear some aspects didn’t fully meet your expectations. We’ll use your feedback to make improvements. Kind regards, HappyRentals Team

us FlagGina Terk

Reviewed on 03/08/2025

Review from: Airbnb

Location was perfect and right in the heart of everything in the city.

ch FlagSeraina

Reviewed on 09/05/2025

Review from: Booking.com

Sauber und nahe am Zentrum.

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Response:

Hello, Thank you for your review and feedback. Kind regards, HappyRentals Team

us FlagErnest morgan

Reviewed on 06/03/2025

Review from: Expedia

Everything was great…very clean, great location and safe. My only challenge was the washer. The description states washer and dryer and I could only find the washer. Other than that, the room and stay were great.

de FlagTobias

Reviewed on 02/07/2024

Review from: Happy.Rentals

Tolle Lage, schöne Inneneinrichtung.

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Response:

Lieber Tobias, vielen Dank für Ihre positive Rückmeldung! Es freut uns sehr, dass Ihnen die Lage und die Inneneinrichtung des Novos Emerald gefallen haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Ihr Happy.Rentals Team

us FlagPriscilla

Reviewed on 22/05/2024

Review from: Happy.Rentals

The location was great; so close to shops, restaurants, markets, the train station, and the LAKE. The living area and beds were comfortable and the open design of the apartment worked well for us. Unfortunately, we were not advised the elevator was not operational while we were there, which was an issue for one of our group. It would have been nice to have coffee available for at least the first morning, as is common in many vacation rentals these days. The combo washer/dryer located in the basement construction zone was challenging.

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Response:

Dear Priscilla, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We apologise again for the elevator situation. We will take your comments into consideration and work to improve the quality of our facilities. Thank you for bringing these issues to our attention and for your patience. Sincerely. Happy Rentals Team

ch FlagReto Arnold

Reviewed on 13/05/2024

Review from: Airbnb

Moderen und schöne Wohnung welche zentral gelegen ist. In nur ein paar min zu Fuss entfernt ist die Altstadt von Lugano. Für die An-, Abreise ist man auch gleich bei der Seilbahn, welche zum Bahnhof führt. Das einzige was gestört hat, sind die Lichtschalter im Schlafzimmer, welche blau leuchten und das einschlafen mühsam machen.

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Response:

Vielen Dank für Ihre Bewertung. Unser Team vor Ort wurde über Ihre Erfahrung informiert und wir hoffen, dass Sie Ihre Tage in dieser schönen Gegend trotzdem genießen konnten!

ca FlagGiselle

Reviewed on 16/09/2024

Review from: Booking.com

Location, modern, clean.

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Response:

Dear Giselle, Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay. Regarding the access pin, we want to clarify that it was sent to you prior to your arrival. Unfortunately, it seems there was an issue with SMS/whatsapp delivery, possibly due to international service challenges, and we understand how this impacted your check-in experience. In the future, we will ensure to provide clearer and alternative communication methods, even though we always add the contact of the property manager in the arrival instructions. We also appreciate your comments regarding the Wi-Fi code and housekeeping items. We will review our provisions to ensure they meet the expectations for all our guests. As for the check-in and check-out times, we try to accommodate early or late requests whenever possible. However, due to scheduling and other bookings, we were unable to offer additional flexibility during your stay, but we regret any inconvenience this may have caused. We take your feedback seriously and are committed to making improvements based on your suggestions. We hope to have the opportunity to welcome you back and provide a much-improved experience. Best regards, David / Happy.Rentals

en FlagCarl Wang

Reviewed on 20/06/2024

Review from: Airbnb

Comfortable, convenient location but not not happy about laundry. There’s renovation underway in the building which causes trouble for our stay.

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Response:

Dear Carl, we appreciate you took some time to review your stay and unfortunately the renovations were not in our hands. We hope you will return another time!

ch FlagMaliqi

Reviewed on 12/11/2025

Review from: Happy.Rentals

de FlagAnonymous

Reviewed on 12/11/2025

Review from: Booking.com

us FlagDonna

Reviewed on 23/10/2025

Review from: Happy.Rentals

hk FlagShuk Ling

Reviewed on 16/10/2025

Review from: Happy.Rentals

us FlagMichael

Reviewed on 15/10/2025

Review from: Happy.Rentals

sa FlagSamir

Reviewed on 16/08/2025

Review from: Happy.Rentals

sa Flagsamir

Reviewed on 15/08/2025

Review from: Booking.com

ae FlagAnonymous

Reviewed on 13/08/2025

Review from: Booking.com

ch FlagMarkus

Reviewed on 01/08/2025

Review from: Happy.Rentals

sa FlagFaleh

Reviewed on 16/07/2025

Review from: Happy.Rentals

au FlagJim

Reviewed on 14/07/2025

Review from: Happy.Rentals

cn FlagZheng

Reviewed on 12/07/2025

Review from: Booking.com

us FlagLia

Reviewed on 24/06/2025

Review from: Happy.Rentals

cn FlagJinglai

Reviewed on 08/05/2025

Review from: Happy.Rentals

se FlagOlga

Reviewed on 03/04/2025

Review from: Booking.com

ch FlagGiuseppe

Reviewed on 03/03/2025

Review from: Happy.Rentals

sk FlagAferdita

Reviewed on 25/02/2025

Review from: Booking.com

xk FlagBesfort

Reviewed on 27/01/2025

Review from: Happy.Rentals

xk FlagBesfort

Reviewed on 27/01/2025

Review from: Booking.com

sa Flagmohammed

Reviewed on 14/01/2025

Review from: Booking.com

ch FlagAline

Reviewed on 22/12/2024

Review from: Booking.com

gb FlagAndrew

Reviewed on 03/10/2024

Review from: Happy.Rentals

us FlagRobin

Reviewed on 30/07/2024

Review from: Happy.Rentals

ir FlagHassan

Reviewed on 17/06/2024

Review from: Happy.Rentals

it FlagFabio

Reviewed on 05/05/2024

Review from: Happy.Rentals

ch FlagStefan

Reviewed on 30/04/2024

Review from: Happy.Rentals

ch FlagClaudia

Reviewed on 04/08/2025

Review from: Booking.com

sa FlagAnonymous

Reviewed on 20/07/2025

Review from: Booking.com

au FlagJim

Reviewed on 17/07/2025

Review from: Booking.com

us FlagLia

Reviewed on 24/06/2025

Review from: Booking.com

sa FlagNawaf

Reviewed on 25/05/2025

Review from: Booking.com

us FlagElizabeth

Reviewed on 13/05/2025

Review from: Booking.com

it Flagalexandra

Reviewed on 17/03/2025

Review from: Booking.com

nz FlagWalter

Reviewed on 12/09/2024

Review from: Booking.com

Show replies

Response:

Dear Walter, Thank you for your valuable feedback. We appreciate you bringing the issue of the illuminated switches to our attention. We understand how this affected your comfort during the night, and we want to assure you that we have already taken steps to address it. The intensity of the lights has been adjusted to ensure a more comfortable and restful environment for future guests. Your feedback helps us improve, especially as the apartment is brand new. We hope to welcome you back in the future for an even better experience. Best regards, David - Happy.Rentals

ir FlagHassan

Reviewed on 15/06/2024

Review from: Booking.com

it FlagFabio

Reviewed on 08/05/2024

Review from: Booking.com

li FlagRamon

Reviewed on 13/04/2024

Review from: Booking.com

us FlagSusan

Reviewed on 27/10/2025

Review from: Happy.Rentals

sa FlagAyman

Reviewed on 04/09/2025

Review from: Booking.com

cy FlagDiane

Reviewed on 02/07/2025

Review from: Happy.Rentals

ch FlagPatricia

Reviewed on 09/06/2025

Review from: Happy.Rentals

ch FlagMario

Reviewed on 04/05/2025

Review from: Happy.Rentals

ch FlagDaniel

Reviewed on 08/01/2025

Review from: Booking.com

ch FlagDaniel

Reviewed on 05/01/2025

Review from: Happy.Rentals

en FlagUsman Javaid

Reviewed on 12/11/2024

Review from: Expedia

ca FlagGiselle

Reviewed on 16/09/2024

Review from: Happy.Rentals

de FlagTobias

Reviewed on 02/07/2024

Review from: Happy.Rentals

de FlagTobias

Reviewed on 02/07/2024

Review from: Happy.Rentals

ch FlagPascal

Reviewed on 11/09/2025

Review from: Booking.com

us FlagEthan

Reviewed on 12/08/2025

Review from: Happy.Rentals

in FlagMahender Kumar

Reviewed on 23/12/2024

Review from: Booking.com

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