Elk verblijf voelt als thuis

Antwoord:

Hello, Thank you for your kind review. We are delighted you enjoyed your stay and hope to welcome you again soon. Kind regards, HappyRentals Team

Antwoord:

Gentile Francesco, La ringraziamo sinceramente per la sua recensione positiva. Siamo lieti che abbia trovato il nostro alloggio comodo, centrale e pulito. Il suo feedback è molto apprezzato e ci motiva a continuare a offrire un servizio di qualità. Cordiali saluti, Happy.Rentals Team

Antwoord:

Hello, Thank you for your kind review, we’re really glad you had a great stay with us and hope to welcome you again soon. Kind regards, HappyRentals Team

Antwoord:

Hello, Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the central location and modern style of the apartment. We apologize for the inconvenience you experienced with the key retrieval process and the lack of direct communication. Your insights are valuable, and we appreciate your suggestions for improvement. We hope to welcome you back to Lugano in the future! Kind regards, Happy.Rentals Team

Antwoord:

Hello, We truly value your feedback and thank you for your review. It would be a pleasure to host you again. Kind regards, HappyRentals Team

Antwoord:

Thank you for your review! -Happy.rentals Team

Antwoord:

Thank you for your review - Happy.Rentals Team

Antwoord:

Hello, Thank you for your great review! Kind regards, Happy.Rentals Team

Antwoord:

Bonjour Aline, Merci beaucoup pour votre retour positif ! Nous sommes ravis que l'emplacement, le système de clé et l'agencement de l'appartement vous aient plu. Nous espérons avoir le plaisir de vous accueillir à nouveau ! Cordialement, L’équipe de Happy Rentals

Antwoord:

Certainly! Here’s the revised response: --- Dear Har4, Thank you for your excellent review! We’re thrilled to hear that the last-minute booking went smoothly and that you enjoyed the apartment, location, and our service. We appreciate your suggestion about the coffee capsules. Thank you again for your kind words, and we hope to welcome you back soon! Best regards, Happy Rentals Team

Antwoord:

Gracias por su agradable comentario. Nos alegramos de haber tenido la oportunidad de alojarle y esperamos volver a darle la bienvenida.

Antwoord:

Nous vous remercions pour votre commentaire. Nous sommes heureux que vous ayez apprécié l'emplacement de la propriété et nous nous réjouissons de vous accueillir à nouveau.

Antwoord:

Estamos satisfeitos por ter gostado do apartamento e da sua localização. Esperamos que tenha trazido de volta memórias carinhosas da região! Muito obrigado por nos ter escolhido.

Antwoord:

Thank you for making the choice to stay with us. We were thrilled to have host you and we hope you enjoyed the property and your holiday in this beautiful region.

Antwoord:

We are so pleased you had a SUPER stay here ! We hope you have taken home some very happy memories of the region! It was a pleasure having you here to stay with us!!:)

Antwoord:

Мы рады, что вам понравилась квартира и ее расположение, будем рады приветствовать вас снова.

Antwoord:

Wir hoffen, dass Sie Ihren Urlaub genossen haben und dass Sie schöne Erinnerungen an die Region mitgebracht haben! Danke, dass Sie sich für einen Aufenthalt bei uns entschieden haben.

Antwoord:

Hello Emre, We hope you enjoyed your vacation and hope that you have brought back fond memories of the region! Thank you for choosing to stay with us.

Antwoord:

We are pleased that you enjoyed the house, we were very pleased to have welcomed you. Hope to see you here again - gladly! :)

Antwoord:

Hi Sean, Thank you so much for choosing to stay with us. We were delighted to have accommodated you and we hope you enjoyed the property and holiday in this beautiful region. We would be pleased to have you back another time.

Antwoord:

We are pleased that you enjoyed the house, we were very pleased to have welcomed you. Hope to see you here again - gladly! :)

Antwoord:

Hello, We are very grateful for your review and kind words. It means a lot to us to know that you enjoyed your time at our property. We look forward to hosting you again whenever your travels bring you back. Kind regards, HappyRentals Team

Antwoord:

Hello, Thanks for your lovely review. We hope to welcome you again soon. Kind regards, HappyRentals Team

Antwoord:

Hello, Thanks for your lovely review. We hope to welcome you again soon. Kind regards, HappyRentals Team

Antwoord:

Hello, Thank you for your kind review! Kind regards, Happy.Rentals Team

Antwoord:

Hello, Thank you for your review. We value your input and are happy you chose to stay with us. Best regards, Happy.Rentals Team

Antwoord:

Hello, Thank you for your review and feedback. Kind regards, HappyRentals Team

Antwoord:

Bonjour, Merci beaucoup pour vos retours et pour les commentaires positifs concernant l'emplacement de l'hébergement. Nous sommes ravis que cela vous ait plu. Les rideaux assurent normalement une bonne occultation, et nous n'avons jamais reçu de plaintes à ce sujet, mais nous prenons bien entendu votre remarque en compte. Un siège bébé peut être mis à disposition sur demande, et nous aurions été heureux de l'organiser pour vous si nous en avions été informés. Merci encore pour vos suggestions, qui nous aident à améliorer notre service. Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt. Cordialement, Happy Rentals

Antwoord:

Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Ihnen die Lage des Hauses gefallen hat, und wir freuen uns darauf, Sie wieder begrüßen zu dürfen.

Antwoord:

Hello Thiago, thank you for your rating. Our on-site team has been informed about your experience and we hope you were still able to enjoy your days in this beautiful area!

Antwoord:

Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Ihnen die Lage des Hauses gefallen hat, und wir freuen uns, Sie wieder begrüßen zu dürfen

Antwoord:

Wir freuen uns, dass Ihnen unsere Ferienwohnung gefallen hat, und wir sind froh, dass wir Sie empfangen haben. Wir hoffen, Sie hier wieder zu sehen!

Antwoord:

Hi Caroline, we are so pleased you had a SUPER stay here! We hope you have taken home some happy memories of the region! It was a pleasure having you here staying with us! :)

Antwoord:

Many thanks for your kind and generous review. We appreciate you taking the time to review our holiday home and stay with us. We work hard to ensure all of our guest's holidays is enjoyable and memorable!

Antwoord:

Hello, Thank you for your review and feeback. Kind regards, Happy.Rentals Team

Antwoord:

Hello, Thank you for your feedback and review. Kind regards, Happy.Rentals Team

Antwoord:

Hello, Thank you for your honest feedback. We’re glad there were aspects of your stay you enjoyed, and we appreciate your suggestions on what could be improved. We’ll make sure to review them carefully. Kind regards, HappyRentals Team

Antwoord:

Hello, We appreciate you taking the time to leave a review. We're sorry that your experience was less than satisfactory. We are currently reviewing the issues you mentioned to ensure they’re addressed going forward. Best regards, Happy.Rentals Team

Antwoord:

Thank you for taking the time to share your feedback, Ya-Ping. We’re pleased you appreciated the location and amenities of the apartment. We apologize for the issues you encountered with the garbage bags, toilet paper, and dishwashing liquid. As a vacation rental, we provide a welcome kit with basic supplies, and guests are responsible for additional items during their stay. We also take note of your comments about the sofa bed and curtains, and will work to address these concerns. We hope to have the opportunity to provide a better experience in the future. Best regards, The Happy Rentals Team

Antwoord:

Dear Lillian, Thank you for your feedback. We’re glad you appreciated the location and the apartment's amenities. We regret that the issues with the air conditioning affected your stay. We apologize that we could not resolve the air conditioning issue during your visit. We will take your comments seriously to improve our service and facilities. We hope to have the opportunity to offer you a better experience in the future. Best regards, The Happy Rentals Team

Antwoord:

We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority. Unfortunately we do not provide the Ticino Card, it is provided by the hotels or can be purchased from the Lugano tourist office.

Antwoord:

Herzlichen Dank für Ihre Bewertung Ivo! Wir entschuldigen uns für die Unannehmlichkeiten während Ihres Aufenthaltes. Wir werden Ihre Gedanken an die Hausverwaltung weiterleiten, um eine Verbesserung von unserer Seite aus zu gewährleisten. Wir hoffen, dass Sie trotzdem schöne Erinnerungen an die Region mitgebracht haben und wir Sie beim nächsten Mal wieder begrüßen dürfen!

Antwoord:

Hello, Thank you for your review and for sharing your experience. We’re sorry again for the misunderstanding regarding the keys — at first, we couldn’t locate them in the keybox and thought they had been taken, but we were glad to find them shortly after and resolve the issue right away. Kind regards, HappyRentals Team