Elk verblijf voelt als thuis

Antwoord:

Dear Adamcová, Thank you for your wonderful review! We are delighted to hear that you found our accommodation and service exceptional. Your satisfaction means a lot to us, and we truly appreciate your kind words. It was a pleasure having you as our guest, and we hope to see you again in the future. Warm regards, Happy.Rentals Team

Antwoord:

Dear Slunecnice, Thank you for your kind words about our apartments and garden. We're delighted to hear you enjoyed your stay with friends and found everything to your satisfaction. We appreciate your understanding regarding the pool filtration issue and are glad it didn't affect your time by the sea. Your recommendation means a lot to us! Warm regards, Happy.Rentals Team

Antwoord:

Dear Sigita, Thank you for your kind words regarding the cleanliness of the property – we truly appreciate it! We also take note of your feedback about the check-out time, which is set at 10:00 am and is standard check-out time. Nonetheless, we understand your perspective and value your input as we continuously aim to improve the experience for our guests. We hope you enjoyed your stay overall and would be delighted to welcome you again in the future. Best regards, Happy.Rentals Team

Antwoord:

Dear Jeremy, Thank you for your kind words! We’re thrilled to hear you enjoyed the beautiful pool area, gardens, and spacious facilities. Your feedback means a lot to us. Best regards, Happy.Rentals Team

Antwoord:

Liebe Gertraud, vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Ihnen die Lage, das Haus und der Pool gefallen haben. Wir bedauern, dass die Küchenausstattung nicht Ihren Erwartungen entsprochen hat. Ihre Anmerkungen helfen uns, die Erfahrungen unserer Gäste zu verbessern. Herzliche Grüße, Happy.Rentals Team

Antwoord:

We are glad that you enjoyed the house and its location! We would be happy to welcome you again.

Antwoord:

Thank you for the review! - Happy.Rentals Team

Antwoord:

Dear Chris, Your feedback will surely be an encouragement for us to continue providing exceptional service to our guests. Thank you for taking the time to share your experience and also for your suggestions; we hope to have the opportunity to welcome you back in the future for another enjoyable stay at Le Dimore di Nettuno. Best regards, Happy Rentals Team

Antwoord:

Gentile Elena, La ringraziamo per il Suo feedback. Siamo felici che abbia apprezzato la piscina e la posizione della casa. La Sua esperienza è importante per noi e prenderemo in considerazione le Sue osservazioni. Cordiali saluti, Happy.Rentals Team

Antwoord:

Dear Jeremy, Thank you for taking the time to share your thoughts. We're delighted to hear that you enjoyed the beautiful grounds and spacious bathrooms. We appreciate your feedback regarding the air conditioning in both bedrooms, as it helps us understand our guests' needs better. Your insights are valuable to us, and we will take them into consideration. Best regards, Happy.Rentals Team

Antwoord:

Thank you for your feedback. We're glad you appreciated the location and tranquility, but we're sorry to hear about the lack of communication and lighting in the kitchen. We'll work on these issues to enhance future stays. - Happy.Rentals Team

Antwoord:

We’re thrilled to hear you enjoyed the room layout and terrace with pool access! Thank you for your suggestion regarding the kitchen equipment; we’ll definitely look into improving that for future guests. - Happy.Rentals Team

Antwoord:

Chère Amel, Merci beaucoup pour votre commentaire élogieux ! Nous sommes ravis que vous ayez apprécié l'appartement, sa terrasse et la piscine. Votre satisfaction est notre priorité. Au plaisir de vous accueillir à nouveau. Cordialement, Happy.Rentals Team

Antwoord:

Dear Timothy, Thank you for your feedback! We’re glad to hear you enjoyed the comfortable bed and the convenient location near the swimming pool. We appreciate your comments regarding the kitchenware and will improve it. We apologize for any inconvenience you experienced with our communication. Your insights are valuable to us, and we hope you had an overall enjoyable stay. Best regards, Happy.Rentals Team

Antwoord:

Gentile Giovanni, La ringraziamo per aver condiviso la Sua esperienza. Le Sue osservazioni riguardo l'accesso all'abitazione e i rumori al piano superiore sono state prese in considerazione e ci aiutano a migliorare i nostri servizi. Inoltre, faremo attenzione alla situazione dell'impianto elettrico e degli arredi nella zona retro. Siamo sempre grati ai nostri ospiti per il feedback, poiché ci permette di offrire un'accoglienza migliore. Cordiali saluti, Happy.Rentals Team

Antwoord:

We are glad that you enjoyed the house and its location! We would be happy to welcome you again.

Antwoord:

Chère Amel, Merci beaucoup d’avoir pris le temps de partager votre expérience. Nous sommes ravis que vous ayez apprécié le logement, sa situation proche de la mer, ainsi que la disponibilité de notre équipe. Nous sommes désolés pour les désagréments causés par le bruit des voisins et du système de ventilation. Malheureusement, nous avons une influence limitée sur le comportement des résidents des logements voisins. Toutefois, nous ne manquerons pas de transmettre votre remarque au gestionnaire de l’immeuble, afin qu’une solution puisse être envisagée. Encore merci pour votre retour, qui nous aide à améliorer continuellement la qualité de nos services. Nous espérons avoir le plaisir de vous accueillir à nouveau. Cordialement, Happy.Rentals Team

Antwoord:

Dear Aneta, Thank you very much for your feedback. We’re glad to hear that you enjoyed the location near the beach, the clean pool, and the veranda. Unfortunately, check-in at 7:30 in the morning is not possible, as the previous guests are still in the property at that time and the house needs to be cleaned afterward. As stated in the booking confirmation, check-in is only possible at a later time. Your feedback helps us to continue improving our service, and we truly appreciate it. Best regards, Happy.Rentals Team

Antwoord:

We appreciate your feedback and are glad you enjoyed the spacious apartment and beautiful pool and garden. We apologize for the issues you encountered, including the air conditioning and electrical problems, and we will work to address these concerns to enhance our guests' experiences in the future. Thank you for bringing this to our attention! - Happy.Rentals Team