Elk verblijf voelt als thuis

Antwoord:

Chère Élizabeth, Merci beaucoup pour votre retour positif. Nous sommes ravis que vous ayez apprécié le calme, la terrasse et le parking de notre établissement. Votre satisfaction est notre plus grande récompense. Nous espérons vous accueillir à nouveau prochainement. Cordialement, Lakecomoholiday Team

Antwoord:

Chère Elisabeth, Nous vous remercions sincèrement pour votre avis élogieux. Nous sommes ravis que vous ayez apprécié votre séjour dans notre petite maison et sa situation tranquille. C'est un plaisir de savoir que vous avez pu profiter des beautés du lac et des randonnées environnantes. Nous transmettrons vos compliments à Diego. Votre satisfaction est notre plus grande récompense. Cordialement, Happy.Rentals Team

Antwoord:

Dear Dominique, Thank you for your kind review! We are happy to hear that you found the apartment clean, well-equipped, and quiet. Your feedback is greatly appreciated and motivates our team to continue providing a pleasant experience for our guests. We hope you enjoyed your stay and made wonderful memories at Lake Como. Best regards, Lakecomoholiday Team

Antwoord:

Dear Marianne, Thank you for your kind words! We are delighted to hear that you enjoyed your stay and appreciated the warm welcome, spacious accommodations, and quiet neighborhood. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back in the future. Best regards, Lakecomoholiday Team

Antwoord:

Dear Brianna Ritoli, Thank you for your wonderful feedback! We're thrilled to hear you had an awesome stay and enjoyed the cleanliness and location of our property. It's great to know that you appreciated the garden area as well. Your kind words mean a lot to us, and we hope to welcome you back for another memorable experience. Best regards, Happy Rentals Team

Antwoord:

Dear Katalin, Thank you for your kind words! We're delighted to hear you enjoyed your stay and found the apartment well-equipped. Your travel tips are appreciated, and we hope to welcome you back to Lake Como again. Best regards, Lakecomoholiday Team

Antwoord:

We are pleased that you enjoyed our holiday home, and we are glad we have welcomed you. Hope to see you here again!

Antwoord:

Dear Manuel, Thank you for your kind and detailed review! We're happy to hear that you found the property comfortable, cozy, and secure, and that it was a warm, restful apartment after a day of sightseeing. It's great to know that the local team service did a great job. We appreciate your suggestions regarding the lack of an iron and a washing machine. We will definitely consider these for future improvements. In the meantime, providing information about local laundromats is a great idea. As for the distance and uphill walk from the center, we understand it can be challenging, especially with bags or groceries after a long day. We'll take your advice and inform future guests about transportation options, like local bus schedules and taxi contacts, to help make the experience smoother. However, we also recommend having your own car, as bus timetables are limited and taxis on lake Como are expensive. Thank you again for your feedback and recommendations, and we hope to welcome you back soon! Kind regards, Lake Como Holiday

Antwoord:

Wir freuen uns, dass Ihnen unser Ferienhaus gefallen hat, und wir freuen uns, dass wir Sie willkommen heißen durften. Hoffentlich sehen wir Sie hier wieder!

Antwoord:

Dear Marianne, Thank you for your thoughtful review and for choosing to stay with us. We’re delighted to hear that you appreciated the location and the cozy atmosphere of our property. It's great to know you enjoyed the outdoor area for breakfast and found the peaceful neighborhood to your liking. We also appreciate your feedback regarding the cooler and slightly damp conditions on the first floor. We strive to provide a comfortable experience, and your insights are valuable in helping us understand our guests' needs. We’re glad that the warm welcome and available amenities contributed positively to your stay. Your observations regarding the lighting in the rooms are noted, and we thank you for sharing them with us. We hope to welcome you back in the future for another pleasant stay. Warm regards, Lakecomoholiday Team

Antwoord:

Dear Andrée, Thank you for your kind review! We are delighted to hear that your stay met your expectations and that you enjoyed the peaceful surroundings. Your feedback is greatly appreciated, and we hope to welcome you again in the future. Best regards, Lakecomoholiday Team

Antwoord:

Cher Jean-Marc, Merci beaucoup pour votre retour sur votre séjour. Nous sommes ravis d'apprendre que vous avez trouvé l'appartement fonctionnel et que vous avez pu profiter de la terrasse et de la vue sur le jardin. Nous comprenons que la distance des commodités de Menaggio puisse être un inconvénient pour certains. L'emplacement du logement est bien indiqué et nous recommandons d'avoir votre propre voiture. Nous espérons que vous avez passé d'agréables moments au lac de Côme et que vous garderez de bons souvenirs de votre séjour. Cordialement, Lakecomoholiday Team

Antwoord:

Dear Amruta Subramanian, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed the great location, parking convenience, and the complimentary welcome box. It’s wonderful to know that these touches enhanced your stay. We also appreciate your comments regarding the towels and bathroom items. Please note that extra sets for linen and towels can be requested during your stay for an extra charge Thank you once again for your review, and we hope to welcome you back in the future. Best regards, Happy Rentals Team

Antwoord:

Liebe Häußler, vielen Dank für Ihre positive Rückmeldung! Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt genossen haben und die Wohnung Ihren Erwartungen entsprochen hat. Die Lage für Wanderungen und Radtouren ist tatsächlich besonders schön. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Herzliche Grüße, Lakecomoholiday Team

Antwoord:

Grazie per la sua attenta recensione! Siamo lieti che abbiate apprezzato la posizione e i servizi. Il suo feedback è molto apprezzato e speriamo di poterla riaccogliere in futuro.

Antwoord:

Cher Kévin, Merci pour votre retour positif ! Nous sommes ravis que votre séjour se soit bien déroulé et que le logement ait répondu à vos attentes. Au plaisir de vous accueillir à nouveau. Cordialement, LakeComo Holiday Team

Antwoord:

We look forward to host you again!

Antwoord:

Merci pour votre retour ! Nous sommes ravis que vous ayez passé un agréable séjour et apprécions vos efforts pour laisser l'appartement en bon état. Nous apprécions vos commentaires et espérons que vous avez passé un excellent séjour.

Antwoord:

Nous vous remercions pour vos commentaires ! Nous sommes heureux d'avoir eu l'occasion de vous accueillir et nous nous réjouissons de vous recevoir à nouveau !

Antwoord:

Dear Geneviève, Thank you for your nice feedback. We are glad you had a nice stay. We will try to give more information and advice on the surrounding area. We hope to see you again on Lake Como, kind regards, Lake Como Holiday

Antwoord:

Dear Jean, Thank you for your feedback. Regarding the payment, the 30% deposit was charged on January 16th and the remaining balance on April 8th. We have checked and the amounts correspond exactly to the total indicated on Booking.com. If you require any further clarification regarding the payments, you may contact our accounting department directly at accounts@happy.rentals As for the extra non-EU bank charges, these depend on your bank’s policies and the conditions applied to your card for international transactions. We are also sorry if the information inside the property was not clear enough. We will check with the local team to ensure that all necessary instructions (Wi-Fi details, appliance usage, waste disposal, etc.) are properly available in the house for future guests. Best regards, Lakecomoholiday Team

Antwoord:

Lieber Siegfried, Vielen Dank für Ihr positives Feedback zu unserer Lage, die sich ideal zum Wandern eignet. Wir freuen uns, dass Ihnen die Umgebung gefallen hat. Es tut uns jedoch leid, dass Sie nicht genügend Handtücher vorgefunden haben. Gemäß unserer Unternehmensrichtlinie stellen wir normalerweise zwei Handtücher pro Gast zur Verfügung. Ihr Feedback ist uns wichtig, und wir werden es intern besprechen, um unseren Service zu verbessern. Wir hoffen, Sie hatten insgesamt einen angenehmen Aufenthalt und bedanken uns nochmals für Ihre Anmerkungen. Mit besten Grüßen, Lakecomoholiday Team

Antwoord:

Dear Jean-Michel, Thank you for sharing your thoughts about your stay with us. We're glad to hear you enjoyed the beautiful region surrounding our location. We appreciate your feedback regarding the accommodation, as it helps us understand our guests' experiences better. The property is not lister with a lake view. Your comments are valuable to us, and we will take them into consideration as we strive to enhance our guests' experiences. We hope you have wonderful memories of your time in the area. Best regards, Lakecomoholiday Team

Antwoord:

Dear Marianne de Bruijn, Thank you for taking the time to share your thoughts about your stay with us. We're delighted to hear that you enjoyed our beautiful location and the convenience of having a restaurant nearby. We truly appreciate your feedback regarding the view, as it helps us understand our guests' perspectives better. Your comments are invaluable to us, and we will certainly keep them in mind. We hope you had a pleasant experience overall and look forward to welcoming you back in the future. Warm regards, Lakecomoholiday Team

Antwoord:

Dear Claudia, Thank you for your feedback. However, we would like to kindly point out that none of these features were ever mentioned in our property description. We appreciate your comments, but they are not entirely accurate or relevant to what we offer. We do hope you had a pleasant stay overall. Best regards, Lake Como Holiday Team