The Best Holiday Homes across Europe!
Swim in the waters of Lago di Lugano at this terrific apartment in the heart of the city. Just a 5-minute walk from the beach, this elegant apartment in the heart of Lugano is an ideal base for both business and laid-back city breaks. A modern 2-bedroom apartment on the fourth floor, it offers the convenience of a lift and is perfect to accommodate up to 4 guests. The contemporary décor with a calm and luxurious atmosphere offers everything that you need for a relaxing getaway. The open-plan living and dining area is thoughtfully furnished with a comfortable sofa, an armchair, a coffee table, and a flat-screen TV, making it perfect for unwinding after a day of exploration. Adjacent to this space, is an open kitchen, fully equipped with a cooker hob, an oven, coffee machine, a microwave, a dishwasher, a fridge with a freezer, and a Nespresso machine for your morning coffee. For remote workers, a laptop-friendly workspace provides the convenience needed to stay productive while enjoying the vibrant surroundings. Sleeping Bedroom 1: This bright bedroom enjoys lovely views from the window. It has a double bed, a desk with a chair and a wardrobe. Bedroom 2: This bright bedroom has a double bed and a wardrobe. Bathroom Bathroom 1: This stylish bathroom is fitted with a shower, a washbasin and a WC. Additional • Free Wi-Fi • Paid Public Parking (Car not Necessary) • Pets not Allowed • Washing Machine • Hair dryer • Underfloor Heating • Secondary road • Child-Friendly • Lift-Elevator • Suitable for Elderly Guests Location Located in the historical centre of Lugano, this stunning modern apartment enjoys the proximity of numerous activities. Guests can visit the casino and a delightful restaurant for a taste of local cuisine (a 6-minute walk). Explore the nearby Catholic cathedral and a variety of arts, crafts, and cultural museums, all within a short 6-13-minute stroll. You'll find vibrant art galleries in the same vicinity, perfect for art enthusiasts. For outdoor lovers, the beautiful lakefront park is just a 10-minute walk away, offering a serene space to relax and enjoy nature. If you're in the mood for a swim, the lake-shore swimming area is only a 14-minute walk from the apartment, providing an ideal spot to cool off on warm days. With so many attractions within easy reach, you’ll have plenty of options to enrich your stay in Lugano. The closest international airports are Milan Malpensa 1 hour away and Milan Linate, 1 hour and 15 minutes away by car.
Registration code: 10171
Free Cancellation (full refund) until 7 days prior to arrival
David MoenReviewed on 08/10/2025
Review from: Airbnb
Great location with walkable access to anything you want to see.
Ahmad AlsaihanReviewed on 27/09/2025
Review from: Airbnb
The apartment is very, very wonderful and its location is in the heart of the center. Everything is close to you. The place is quiet and the apartment is very, very clean. There is a paid parking lot close to you. The hostess, Sonja, was wonderful, quick to respond and very cooperative. I recommend living in this apartment and I will return to it and it will be my first choice.
Faith SummersettReviewed on 16/09/2025
Review from: Airbnb
My friend and I traveled to Lugano for work and this apartment could not have been better. We loved the privacy and peacefulness of the unit but also it being in the center of the Old Town. Will definitely book again the next time I visit Lugano.
MarkusReviewed on 09/09/2025
Review from: Happy.Rentals
Sehr sauber und modern. Optimale Lage.
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Response:
Lieber Markus, vielen Dank für Ihre positive Bewertung! Es freut uns, dass Sie die Sauberkeit und die moderne Ausstattung unserer Unterkunft geschätzt haben. Auch die Lage ist uns sehr wichtig, und es ist schön zu hören, dass sie für Sie optimal war. Wir hoffen, Sie hatten einen angenehmen Aufenthalt und freuen uns, wenn Sie uns in Zukunft wieder besuchen. Mit freundlichen Grüßen, Happy.Rentals Team
SunilReviewed on 01/09/2025
Review from: Booking.com
Nice, well stocked kitchen. They welcomed us with a bottle of champagne! Nice bathroom with washer/dryer. Great location.
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Response:
Hello, Thank you very much for your review, we hope to host you someday again! Kind regards, HappyRentals Team
Julie ZimmermanReviewed on 19/06/2025
Review from: Airbnb
Clean and modern apartment. Very close and convenient to the train station and town. Be sure to ride the funicular down from the train station instead of dragging your luggage down the hill. There is a combination washer/dryer in the apartment. Bring your own detergent. Note that the instruction manual for the washer/dryer AND the stove are in the kitchen cabinet above the stove. Use is not intuitive.
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Response:
We appreciate your kind words about the apartment's cleanliness and location. Thank you for sharing your tips regarding the washer/dryer and funicular.
WisamReviewed on 08/06/2025
Review from: Booking.com
ممتاز كل شيء موقع ومكان الإقامة
Show replies
Response:
Hello, We appreciate you taking the time to share your review and feedback. Kind regards, HappyRentals Team
Ismael E. CarrerasReviewed on 31/05/2025
Review from: Airbnb
Exceptional stay in this modern apartment with an unbeatable location in central Lugano! Steps from the funicular, Via Nassa, two grocery stores, the lake, and main piazzas, yet remarkably quiet. The comfortable bedrooms, beautiful bathroom, reliable WiFi, and functional kitchen (with dish soap, one dishwasher tablet, and laundry detergent provided) served our family of four well. The prosecco rosé welcome gift was a lovely touch, and communication with the local hosts was good. The space is cozy for four adults (creative suitcase storage needed), but fine if you're out exploring most of the day. Note that salt, pepper, and cooking oil are NOT provided. It would be helpful if the kitchen had extra dishwasher tablets, paper towels, a pasta strainer, and a couple of pairing knives. Overall, a lovely experience we'd happily repeat!
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Response:
Thank you for your kind words and detailed feedback! We’re thrilled you enjoyed your stay and appreciate your suggestions. We hope to welcome you back to Lugano soon!
Jeannie StonerReviewed on 27/05/2025
Review from: Airbnb
This commercially owned apartment was on the top floor of a 4-story building, with one apartment per floor. It was modern, clean and in a great location. Easy access to train station, supermarkets and the lake.
WilliamReviewed on 25/05/2025
Review from: Happy.Rentals
Pour la deuxième année consécutive, nous apprécions toujours l’appartement Cependant, la qualité de tous les oreillers de chambres des appartements Ruby et Diamond se sont dégradées en un an ils ont totalement inconfortable et de très mauvaise qualité cela dénote la prestation. La cuvette des toilettes sont instable dans les appartements Ruby et Diamond cela doit être réparé avant chaque arrivée des clients Une couverture et oreiller supplémentaire dans les armoires de chambres sériant le bienvenu pour les personnes frileuse Nous reviendrons l’année prochaine en espérant que ses points seront corrigés Merci MR Derooze
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Response:
Cher William, Merci pour vos commentaires précieux concernant les appartements Ruby et Diamond. Nous sommes ravis que vous ayez apprécié votre séjour, mais nous prenons note de vos remarques sur les oreillers et la cuvette des toilettes. Votre feedback est essentiel pour nous aider à améliorer notre service. Nous espérons vous accueillir à nouveau prochainement. Cordialement, Happy.Rentals Team
WilliamReviewed on 25/05/2025
Review from: Booking.com
Tout
Show replies
Response:
Hello, Thank you for your review and feedback. Kind regards, HappyRentals Team
Yoëlle ThalmannReviewed on 26/04/2025
Review from: Airbnb
Super Lage, alles befindet sich in nächster Nähe! Für uns als Familie war es einfach perfekt!
khalidReviewed on 15/04/2025
Review from: Happy.Rentals
Hello, thank you for the wonderful service. This is one of the finest apartments I have lived in. You are the best.
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Response:
Dear Khalid, Thank you for your kind words! We are happy to hear that you enjoyed your stay and found the apartment to be one of the finest you’ve experienced. Your appreciation means a lot to us, and we strive to provide excellent service to all our guests. We hope to welcome you back soon! Best regards, Happy.Rentals Team
Patricia BarfieldReviewed on 13/04/2025
Review from: Airbnb
Great place to stay Lugano and would return to stay again!
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Response:
Patricia, it was a pleasure to have you! We look forward to host you again!
Joanna ConnorReviewed on 24/03/2025
Review from: Airbnb
great location, keyless entry so not worrying about keys. Very clean apartment, warm and modern. kitchen is small so basic food prep is easy but would struggle for larger meals. we would come back!
Show replies
Response:
Thank you for your thoughtful review! We are glad you enjoyed the location and cleanliness of the apartment. We appreciate your feedback and hope to welcome you again soon.
Jayden OhReviewed on 19/03/2025
Review from: Airbnb
Stayed 2 nights in the lovely apartment by Happy Rental. Cosy apartment with minutes walk away from the Furnicular to the Lugano Main Train station. Would be back again if I'm in Lugano again!
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Response:
Thank you for your kind words! We are delighted you enjoyed your stay at our apartment and its convenient location. We hope to welcome you back to Lugano soon!
Emily KaufmanReviewed on 17/03/2025
Review from: Airbnb
The apartment was perfect for our family visit to Lugano. We had the fourth floor but there was an elevator if you needed for luggage or just tired from exploring. The apartment was spacious, clean, and we loved the self check in. We were also lucky and they notified us that our apartment was available for an earlier check-in. It was close to restaurants and the stairs/funicular to get uptown.
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Response:
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay and appreciated the apartment's amenities. We hope to welcome you back to Lugano soon!
Gabriel LaffranchiniReviewed on 17/03/2025
Review from: Airbnb
Very recommended!
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Response:
Thank you for your kind words!
Lorena CalderariReviewed on 07/03/2025
Review from: Airbnb
Apparemment très agréable, propre et bien organisé. Très central, proche de toutes les commodités, à deux pas d’un parking public. Hôte réactif et professionnel. Petit bémol (hors du contrôle de l’hôte) sur le bruit de la rue dès 4h30 du matin dû à l’installation du marché du quartier. Nous le recommandons et reviendrons volontiers si nous repassons par Lugano.
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Response:
Nous vous remercions pour votre commentaire sur votre séjour. Nous apprécions vos commentaires et sommes heureux que vous ayez apprécié l'emplacement et notre service. Nous espérons vous accueillir à nouveau à l'avenir.
Alexandra CasoReviewed on 05/03/2025
Review from: Airbnb
Jederzeit gerne wieder! Top Lage und wunderschöne Wohnnung!
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Response:
Wir freuen uns, dass Ihnen das Haus und seine Lage gefallen haben! Wir würden uns freuen, Sie wieder begrüßen zu dürfen.
Mary Susan BrownReviewed on 26/12/2024
Review from: Airbnb
We had a lovely time at this Happy Rentals apartment, which is located in a nice building just a few steps from the main plaza and the shops, and walking distance to the train station. The apartment is new and beautifully decorated. The kitchen has everything needed to prepare a meal, and it is equipped with modern appliances and cabinetry. The apartment is professionally managed, and the management team does an excellent job at keeping the apartment in pristine condition for the guests, every room was sparkling clean. Communication with our host was easy and prompt, he was responsive and attentive to our needs. The nicest feature of this apartment is its location, as you cannot ask for a more centrally located apartment. We were delighted to be able to just go downstairs, and enjoy great shopping, restaurants, and an awesome festive atmosphere. There is even a supermarket 2 minutes walking. The windows are soundproof, so we had peaceful evenings, and slept soundly. Highly recommended!
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Response:
Hi Mary, thank you so much for choosing to stay with us. We were delighted to have you accommodated and we hope you enjoyed the property and your holiday in this beautiful region. We would be pleased to have you back another time.
RobReviewed on 03/12/2024
Review from: Happy.Rentals
Firstly, Lugano a safe and clean city. The apartment is so central to shops, funicular, buses and lake front, nothing is more than a one to two minutes walk. The fit out of the apartment is exceptional, very comfortable, impeccably clean, and if you needed something extra the Happy Rentals staff made it happen. Having travelled extensively over many years, the apartment was far superior than other well rated worldwide apartments. Rob, Sydney Australia.
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Response:
Dear Rob, Thank you so much for your wonderful review! We are glad to hear that you enjoyed your stay in Lugano and found the apartment to be central and comfortable. It’s great to know that our team was able to assist you and that you felt at home during your visit. Your kind words about the cleanliness and fit-out of the apartment truly mean a lot to us. We strive to provide a superior experience for all our guests, and it’s rewarding to hear that we succeeded during your stay. We hope to welcome you back in the future! Warm regards, Happy.Rentals Team
Robin HendrikxReviewed on 01/12/2024
Review from: Airbnb
Einfach Super!
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Response:
Vielen Dank für Ihr positives Feedback! Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben.
Patrik MauchleReviewed on 10/10/2024
Review from: Airbnb
Man fühlt sich wie zu Hause und die Lage ist einfach sensationell, alles zu Fuss innert Minuten zu erreichen.
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Response:
Wir freuen uns, dass Ihnen unser Ferienhaus gefallen hat, und wir sind froh, dass wir Sie bei uns begrüßen durften. Wir hoffen, Sie hier wieder zu sehen!
Esther SiccaReviewed on 25/09/2024
Review from: Airbnb
Bon emplacement. Lits confortables.
GmünderReviewed on 24/09/2024
Review from: Booking.com
es war alles perfekt,angefangen vom suport und der unterstüzung bei fragen, bis hin zum zimmer und der lage. alles war top
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Response:
Dear Mr. Gmünder, Thank you so much for your fantastic review! We are thrilled to hear that you enjoyed your stay with us and that everything from our staff’s support to the room and location met your expectations. Your kind words truly mean a lot to us, and we will share them with our team. We also appreciate your feedback regarding the dorm room. While it’s wonderful to hear that your overall experience was positive, we would love to understand more about how we can improve the dorm room experience. Your input is invaluable in helping us create a better experience for all our guests, so please feel free to reach out and let us know :) Thank you again for choosing to stay with us. We hope to welcome you back soon and provide an even more perfect experience next time! Warm regards, David
WilliamReviewed on 15/09/2024
Review from: Happy.Rentals
Bonjour Excellente prestation 5 étoiles ! Étant le 4 ème occupant de cette nouvelle adresse au prestations d’un luxe et d un confort inégalé ! Très bonne localisation au cœur de Lugano et de ses commerces et restaurants et du funiculaire ! Nous reviendrons c’est évident ! Nous espérons que les futures occupants prendrons grand soin de ce bijoux rare ! Sans doute la meilleure adresse de booking.com
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Response:
Bonjour William, Nous vous remercions chaleureusement pour votre magnifique commentaire ! Nous sommes ravis d'apprendre que vous avez apprécié votre séjour et les prestations de notre propriété. Votre satisfaction est notre priorité et vos éloges nous encouragent à continuer d’offrir un service de qualité. Nous serions heureux de vous accueillir à nouveau lors de votre prochaine visite à Lugano. À bientôt, Happy.Rentals Team
Ashley WeyantReviewed on 30/08/2024
Review from: Airbnb
Awesome stay! Felt right at home and very comfortable. Excellent location and very responsive host. Definitely hope to book again!!
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Response:
We are pleased that you enjoyed our holiday home, and we are glad we have welcomed you. Hope to see you here again!
MarinaReviewed on 03/12/2025
Review from: Booking.com
Хорошее расположение
NaraReviewed on 15/11/2025
Review from: Booking.com
Schöne Einrichtung
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Response:
Hello, Thank you for your review and feedback. Kind regards, HappyRentals Team
AndreasReviewed on 01/11/2025
Review from: Booking.com
Die Lage ist sehr gut . Mitten in der Stadt.
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Response:
Hello, We really appreciate your wonderful feedback and are so glad to hear you had a pleasant experience. Hope to host you again in the near future. Kind regards, HappyRentals Team
wulfertReviewed on 17/10/2025
Review from: Booking.com
Emplacement et appartement
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Response:
Hello, We appreciate your review and are happy you had a good experience. Kind regards, HappyRentals Team
SimranReviewed on 09/06/2025
Review from: Booking.com
Great location, helpful team, we were able to do early check in, nice and clean and spacious, AC worked well. Nicely decorated, lots of storage space and kitchen utensils and cleaning items were provided. Cleanliness was amazing. Very safe too. Quiet not loud despite being in centre.
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Response:
Hello, We appreciate you taking the time to share your review and feedback. Kind regards, HappyRentals Team
Cheryl SheekyReviewed on 07/06/2025
Review from: Airbnb
The location was great for walking around town. We arrived at the Train station, took the Funicolare down to the town and walked 4 minutes to the apartment. The apartment is new, clean, spacious and furnished nicely. Comfortable bed, clean linens and towels. It has air conditioning and a washer in the unit. Our apartment was on the 4th floor with a small elevator to use and was quiet at night. The biggest opportunity for this apartment was communication. The check in instructions provided were misleading. It stated once you enter the building with the code provided, you can use the same code to get into the apartment, this was incorrect. A 2nd unique code was needed to enter the apartment, which we did not receive. We had to contact multiple people at Happy Rentals before some responded with the code, which took about 1 hour to resolve. We also informed them the toilet seat was broken when we arrived and to have someone fix it. They thanked us for reporting it, but never sent anyone.
AndreaReviewed on 02/06/2025
Review from: Happy.Rentals
See comments we just made for the Ruby apartment. In fact, the shower issue applies to the "Diamond" apartment and not Ruby. And just another comment, there were almost no hangers in the closets.
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Response:
Dear Andrea, Thank you for your sharing another review for Novos Diamond. We appreciate your clarification about the shower issue and the note about the hangers in the closets. Your input helps us better understand our guests' needs. Should you have any further comments or suggestions, please feel free to share. Best regards, Happy.Rentals Team
VéroniqueReviewed on 08/10/2024
Review from: Booking.com
La décoration de l'appartement, tout était neuf et l'emplacement top au centre ville
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Response:
Dear Véronique, Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the apartment’s décor and its central location. We always strive to create a welcoming and stylish environment, and we're happy that these aspects stood out for you. We sincerely apologize for any inconvenience caused by the construction in the building. While these improvements are beyond our control, we understand how they could have impacted your experience, and we are coordinating with the building management to minimize disruptions. Regarding the kitchen amenities, we truly appreciate your input. We’ve already added the items you mentioned, to ensure future guests have everything they need. We’re also sorry to hear that you didn’t let us know about these concerns during your stay, especially since we had already been in contact. We would have been more than happy to bring any missing items right away to make your stay as comfortable as possible. We value your feedback and hope to have the opportunity to welcome you back in the future for an even better experience. Warm regards, David / Happy.Rentals
AlessandroReviewed on 30/09/2024
Review from: Happy.Rentals
Ottima location, bene arredato, forse il divano non e‘ così comodo
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Response:
Grazie per il tuo feedback, Alessandro! Siamo felici che tu abbia apprezzato la location e l'arredamento. Prendiamo nota del tuo commento sul divano e faremo delle valutazioni per migliorare il comfort. Speriamo di accoglierti di nuovo presto! Cordiali saluti, Il team di Happy.Rentals
OlenaReviewed on 31/10/2025
Review from: Booking.com
Great location, pleasant apartments.
Show replies
Response:
Hello, Thank you for your review and honest feedback. We appreciate your comments and will use them to keep improving our service. Kind regards, HappyRentals Team
DanielReviewed on 30/09/2024
Review from: Booking.com
Hochwertiges Design und super Lage!
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Response:
Dear Daniel, Thank you for taking the time to share your thoughts about your stay. We're glad to hear that you appreciated the high-quality design of the apartment and its great location! We genuinely apologize for any disappointment regarding the cleaning fee. We strive to maintain a high standard of cleanliness, and we understand that additional costs can be a concern. Your feedback is invaluable, and we will take it into account as we review our pricing structure. Regarding the kitchen equipment, we appreciate your input on the missing items like champagne glasses and a bread knife. We are committed to ensuring our guests have everything they need for a comfortable stay, and we will work to enhance our kitchen inventory accordingly. We will also look into replacing the hangers to ensure they are more functional for our guests. Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Best regards, David / Happy.Rentals
Artur M MReviewed on 26/10/2025
Review from: Airbnb
Perfect location , modern apartment, they just have some kinks to work out
Swindian RoverReviewed on 09/09/2025
Review from: Booking.com
AnetaReviewed on 01/09/2025
Review from: Booking.com
MarcReviewed on 16/08/2025
Review from: Happy.Rentals
YuReviewed on 22/06/2025
Review from: Happy.Rentals
LisaReviewed on 30/04/2025
Review from: Happy.Rentals
AndreaReviewed on 10/01/2025
Review from: Happy.Rentals
hannekeReviewed on 29/12/2024
Review from: Booking.com
MarcelaReviewed on 01/09/2024
Review from: Happy.Rentals
StuartReviewed on 22/11/2025
Review from: Booking.com
MarcReviewed on 15/08/2025
Review from: Booking.com
LisaReviewed on 03/05/2025
Review from: Booking.com
MarinaReviewed on 02/12/2025
Review from: Happy.Rentals
AwliaReviewed on 23/05/2025
Review from: Happy.Rentals
AhmedReviewed on 16/06/2025
Review from: Booking.com
Why Choose Happy.Rentals?
Your perfect stay, backed by a trusted Swiss Multinational with Local Support.
David MoenReviewed on 08/10/2025
Review from: Airbnb
Great location with walkable access to anything you want to see.
Ahmad AlsaihanReviewed on 27/09/2025
Review from: Airbnb
The apartment is very, very wonderful and its location is in the heart of the center. Everything is close to you. The place is quiet and the apartment is very, very clean. There is a paid parking lot close to you. The hostess, Sonja, was wonderful, quick to respond and very cooperative. I recommend living in this apartment and I will return to it and it will be my first choice.
Faith SummersettReviewed on 16/09/2025
Review from: Airbnb
My friend and I traveled to Lugano for work and this apartment could not have been better. We loved the privacy and peacefulness of the unit but also it being in the center of the Old Town. Will definitely book again the next time I visit Lugano.
MarkusReviewed on 09/09/2025
Review from: Happy.Rentals
Sehr sauber und modern. Optimale Lage.
Show replies
Response:
Lieber Markus, vielen Dank für Ihre positive Bewertung! Es freut uns, dass Sie die Sauberkeit und die moderne Ausstattung unserer Unterkunft geschätzt haben. Auch die Lage ist uns sehr wichtig, und es ist schön zu hören, dass sie für Sie optimal war. Wir hoffen, Sie hatten einen angenehmen Aufenthalt und freuen uns, wenn Sie uns in Zukunft wieder besuchen. Mit freundlichen Grüßen, Happy.Rentals Team
SunilReviewed on 01/09/2025
Review from: Booking.com
Nice, well stocked kitchen. They welcomed us with a bottle of champagne! Nice bathroom with washer/dryer. Great location.
Show replies
Response:
Hello, Thank you very much for your review, we hope to host you someday again! Kind regards, HappyRentals Team
Julie ZimmermanReviewed on 19/06/2025
Review from: Airbnb
Clean and modern apartment. Very close and convenient to the train station and town. Be sure to ride the funicular down from the train station instead of dragging your luggage down the hill. There is a combination washer/dryer in the apartment. Bring your own detergent. Note that the instruction manual for the washer/dryer AND the stove are in the kitchen cabinet above the stove. Use is not intuitive.
Show replies
Response:
We appreciate your kind words about the apartment's cleanliness and location. Thank you for sharing your tips regarding the washer/dryer and funicular.
WisamReviewed on 08/06/2025
Review from: Booking.com
ممتاز كل شيء موقع ومكان الإقامة
Show replies
Response:
Hello, We appreciate you taking the time to share your review and feedback. Kind regards, HappyRentals Team
Ismael E. CarrerasReviewed on 31/05/2025
Review from: Airbnb
Exceptional stay in this modern apartment with an unbeatable location in central Lugano! Steps from the funicular, Via Nassa, two grocery stores, the lake, and main piazzas, yet remarkably quiet. The comfortable bedrooms, beautiful bathroom, reliable WiFi, and functional kitchen (with dish soap, one dishwasher tablet, and laundry detergent provided) served our family of four well. The prosecco rosé welcome gift was a lovely touch, and communication with the local hosts was good. The space is cozy for four adults (creative suitcase storage needed), but fine if you're out exploring most of the day. Note that salt, pepper, and cooking oil are NOT provided. It would be helpful if the kitchen had extra dishwasher tablets, paper towels, a pasta strainer, and a couple of pairing knives. Overall, a lovely experience we'd happily repeat!
Show replies
Response:
Thank you for your kind words and detailed feedback! We’re thrilled you enjoyed your stay and appreciate your suggestions. We hope to welcome you back to Lugano soon!
Jeannie StonerReviewed on 27/05/2025
Review from: Airbnb
This commercially owned apartment was on the top floor of a 4-story building, with one apartment per floor. It was modern, clean and in a great location. Easy access to train station, supermarkets and the lake.
WilliamReviewed on 25/05/2025
Review from: Happy.Rentals
Pour la deuxième année consécutive, nous apprécions toujours l’appartement Cependant, la qualité de tous les oreillers de chambres des appartements Ruby et Diamond se sont dégradées en un an ils ont totalement inconfortable et de très mauvaise qualité cela dénote la prestation. La cuvette des toilettes sont instable dans les appartements Ruby et Diamond cela doit être réparé avant chaque arrivée des clients Une couverture et oreiller supplémentaire dans les armoires de chambres sériant le bienvenu pour les personnes frileuse Nous reviendrons l’année prochaine en espérant que ses points seront corrigés Merci MR Derooze
Show replies
Response:
Cher William, Merci pour vos commentaires précieux concernant les appartements Ruby et Diamond. Nous sommes ravis que vous ayez apprécié votre séjour, mais nous prenons note de vos remarques sur les oreillers et la cuvette des toilettes. Votre feedback est essentiel pour nous aider à améliorer notre service. Nous espérons vous accueillir à nouveau prochainement. Cordialement, Happy.Rentals Team
WilliamReviewed on 25/05/2025
Review from: Booking.com
Tout
Show replies
Response:
Hello, Thank you for your review and feedback. Kind regards, HappyRentals Team
Yoëlle ThalmannReviewed on 26/04/2025
Review from: Airbnb
Super Lage, alles befindet sich in nächster Nähe! Für uns als Familie war es einfach perfekt!
khalidReviewed on 15/04/2025
Review from: Happy.Rentals
Hello, thank you for the wonderful service. This is one of the finest apartments I have lived in. You are the best.
Show replies
Response:
Dear Khalid, Thank you for your kind words! We are happy to hear that you enjoyed your stay and found the apartment to be one of the finest you’ve experienced. Your appreciation means a lot to us, and we strive to provide excellent service to all our guests. We hope to welcome you back soon! Best regards, Happy.Rentals Team
Patricia BarfieldReviewed on 13/04/2025
Review from: Airbnb
Great place to stay Lugano and would return to stay again!
Show replies
Response:
Patricia, it was a pleasure to have you! We look forward to host you again!
Joanna ConnorReviewed on 24/03/2025
Review from: Airbnb
great location, keyless entry so not worrying about keys. Very clean apartment, warm and modern. kitchen is small so basic food prep is easy but would struggle for larger meals. we would come back!
Show replies
Response:
Thank you for your thoughtful review! We are glad you enjoyed the location and cleanliness of the apartment. We appreciate your feedback and hope to welcome you again soon.
Jayden OhReviewed on 19/03/2025
Review from: Airbnb
Stayed 2 nights in the lovely apartment by Happy Rental. Cosy apartment with minutes walk away from the Furnicular to the Lugano Main Train station. Would be back again if I'm in Lugano again!
Show replies
Response:
Thank you for your kind words! We are delighted you enjoyed your stay at our apartment and its convenient location. We hope to welcome you back to Lugano soon!
Emily KaufmanReviewed on 17/03/2025
Review from: Airbnb
The apartment was perfect for our family visit to Lugano. We had the fourth floor but there was an elevator if you needed for luggage or just tired from exploring. The apartment was spacious, clean, and we loved the self check in. We were also lucky and they notified us that our apartment was available for an earlier check-in. It was close to restaurants and the stairs/funicular to get uptown.
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Response:
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay and appreciated the apartment's amenities. We hope to welcome you back to Lugano soon!
Gabriel LaffranchiniReviewed on 17/03/2025
Review from: Airbnb
Very recommended!
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Response:
Thank you for your kind words!
Lorena CalderariReviewed on 07/03/2025
Review from: Airbnb
Apparemment très agréable, propre et bien organisé. Très central, proche de toutes les commodités, à deux pas d’un parking public. Hôte réactif et professionnel. Petit bémol (hors du contrôle de l’hôte) sur le bruit de la rue dès 4h30 du matin dû à l’installation du marché du quartier. Nous le recommandons et reviendrons volontiers si nous repassons par Lugano.
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Response:
Nous vous remercions pour votre commentaire sur votre séjour. Nous apprécions vos commentaires et sommes heureux que vous ayez apprécié l'emplacement et notre service. Nous espérons vous accueillir à nouveau à l'avenir.
Alexandra CasoReviewed on 05/03/2025
Review from: Airbnb
Jederzeit gerne wieder! Top Lage und wunderschöne Wohnnung!
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Response:
Wir freuen uns, dass Ihnen das Haus und seine Lage gefallen haben! Wir würden uns freuen, Sie wieder begrüßen zu dürfen.
Mary Susan BrownReviewed on 26/12/2024
Review from: Airbnb
We had a lovely time at this Happy Rentals apartment, which is located in a nice building just a few steps from the main plaza and the shops, and walking distance to the train station. The apartment is new and beautifully decorated. The kitchen has everything needed to prepare a meal, and it is equipped with modern appliances and cabinetry. The apartment is professionally managed, and the management team does an excellent job at keeping the apartment in pristine condition for the guests, every room was sparkling clean. Communication with our host was easy and prompt, he was responsive and attentive to our needs. The nicest feature of this apartment is its location, as you cannot ask for a more centrally located apartment. We were delighted to be able to just go downstairs, and enjoy great shopping, restaurants, and an awesome festive atmosphere. There is even a supermarket 2 minutes walking. The windows are soundproof, so we had peaceful evenings, and slept soundly. Highly recommended!
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Response:
Hi Mary, thank you so much for choosing to stay with us. We were delighted to have you accommodated and we hope you enjoyed the property and your holiday in this beautiful region. We would be pleased to have you back another time.
RobReviewed on 03/12/2024
Review from: Happy.Rentals
Firstly, Lugano a safe and clean city. The apartment is so central to shops, funicular, buses and lake front, nothing is more than a one to two minutes walk. The fit out of the apartment is exceptional, very comfortable, impeccably clean, and if you needed something extra the Happy Rentals staff made it happen. Having travelled extensively over many years, the apartment was far superior than other well rated worldwide apartments. Rob, Sydney Australia.
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Response:
Dear Rob, Thank you so much for your wonderful review! We are glad to hear that you enjoyed your stay in Lugano and found the apartment to be central and comfortable. It’s great to know that our team was able to assist you and that you felt at home during your visit. Your kind words about the cleanliness and fit-out of the apartment truly mean a lot to us. We strive to provide a superior experience for all our guests, and it’s rewarding to hear that we succeeded during your stay. We hope to welcome you back in the future! Warm regards, Happy.Rentals Team
Robin HendrikxReviewed on 01/12/2024
Review from: Airbnb
Einfach Super!
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Response:
Vielen Dank für Ihr positives Feedback! Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben.
Patrik MauchleReviewed on 10/10/2024
Review from: Airbnb
Man fühlt sich wie zu Hause und die Lage ist einfach sensationell, alles zu Fuss innert Minuten zu erreichen.
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Response:
Wir freuen uns, dass Ihnen unser Ferienhaus gefallen hat, und wir sind froh, dass wir Sie bei uns begrüßen durften. Wir hoffen, Sie hier wieder zu sehen!
Esther SiccaReviewed on 25/09/2024
Review from: Airbnb
Bon emplacement. Lits confortables.
GmünderReviewed on 24/09/2024
Review from: Booking.com
es war alles perfekt,angefangen vom suport und der unterstüzung bei fragen, bis hin zum zimmer und der lage. alles war top
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Response:
Dear Mr. Gmünder, Thank you so much for your fantastic review! We are thrilled to hear that you enjoyed your stay with us and that everything from our staff’s support to the room and location met your expectations. Your kind words truly mean a lot to us, and we will share them with our team. We also appreciate your feedback regarding the dorm room. While it’s wonderful to hear that your overall experience was positive, we would love to understand more about how we can improve the dorm room experience. Your input is invaluable in helping us create a better experience for all our guests, so please feel free to reach out and let us know :) Thank you again for choosing to stay with us. We hope to welcome you back soon and provide an even more perfect experience next time! Warm regards, David
WilliamReviewed on 15/09/2024
Review from: Happy.Rentals
Bonjour Excellente prestation 5 étoiles ! Étant le 4 ème occupant de cette nouvelle adresse au prestations d’un luxe et d un confort inégalé ! Très bonne localisation au cœur de Lugano et de ses commerces et restaurants et du funiculaire ! Nous reviendrons c’est évident ! Nous espérons que les futures occupants prendrons grand soin de ce bijoux rare ! Sans doute la meilleure adresse de booking.com
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Response:
Bonjour William, Nous vous remercions chaleureusement pour votre magnifique commentaire ! Nous sommes ravis d'apprendre que vous avez apprécié votre séjour et les prestations de notre propriété. Votre satisfaction est notre priorité et vos éloges nous encouragent à continuer d’offrir un service de qualité. Nous serions heureux de vous accueillir à nouveau lors de votre prochaine visite à Lugano. À bientôt, Happy.Rentals Team
Ashley WeyantReviewed on 30/08/2024
Review from: Airbnb
Awesome stay! Felt right at home and very comfortable. Excellent location and very responsive host. Definitely hope to book again!!
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Response:
We are pleased that you enjoyed our holiday home, and we are glad we have welcomed you. Hope to see you here again!
MarinaReviewed on 03/12/2025
Review from: Booking.com
Хорошее расположение
NaraReviewed on 15/11/2025
Review from: Booking.com
Schöne Einrichtung
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Response:
Hello, Thank you for your review and feedback. Kind regards, HappyRentals Team
AndreasReviewed on 01/11/2025
Review from: Booking.com
Die Lage ist sehr gut . Mitten in der Stadt.
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Response:
Hello, We really appreciate your wonderful feedback and are so glad to hear you had a pleasant experience. Hope to host you again in the near future. Kind regards, HappyRentals Team
wulfertReviewed on 17/10/2025
Review from: Booking.com
Emplacement et appartement
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Response:
Hello, We appreciate your review and are happy you had a good experience. Kind regards, HappyRentals Team
SimranReviewed on 09/06/2025
Review from: Booking.com
Great location, helpful team, we were able to do early check in, nice and clean and spacious, AC worked well. Nicely decorated, lots of storage space and kitchen utensils and cleaning items were provided. Cleanliness was amazing. Very safe too. Quiet not loud despite being in centre.
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Response:
Hello, We appreciate you taking the time to share your review and feedback. Kind regards, HappyRentals Team
Cheryl SheekyReviewed on 07/06/2025
Review from: Airbnb
The location was great for walking around town. We arrived at the Train station, took the Funicolare down to the town and walked 4 minutes to the apartment. The apartment is new, clean, spacious and furnished nicely. Comfortable bed, clean linens and towels. It has air conditioning and a washer in the unit. Our apartment was on the 4th floor with a small elevator to use and was quiet at night. The biggest opportunity for this apartment was communication. The check in instructions provided were misleading. It stated once you enter the building with the code provided, you can use the same code to get into the apartment, this was incorrect. A 2nd unique code was needed to enter the apartment, which we did not receive. We had to contact multiple people at Happy Rentals before some responded with the code, which took about 1 hour to resolve. We also informed them the toilet seat was broken when we arrived and to have someone fix it. They thanked us for reporting it, but never sent anyone.
AndreaReviewed on 02/06/2025
Review from: Happy.Rentals
See comments we just made for the Ruby apartment. In fact, the shower issue applies to the "Diamond" apartment and not Ruby. And just another comment, there were almost no hangers in the closets.
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Response:
Dear Andrea, Thank you for your sharing another review for Novos Diamond. We appreciate your clarification about the shower issue and the note about the hangers in the closets. Your input helps us better understand our guests' needs. Should you have any further comments or suggestions, please feel free to share. Best regards, Happy.Rentals Team
VéroniqueReviewed on 08/10/2024
Review from: Booking.com
La décoration de l'appartement, tout était neuf et l'emplacement top au centre ville
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Response:
Dear Véronique, Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the apartment’s décor and its central location. We always strive to create a welcoming and stylish environment, and we're happy that these aspects stood out for you. We sincerely apologize for any inconvenience caused by the construction in the building. While these improvements are beyond our control, we understand how they could have impacted your experience, and we are coordinating with the building management to minimize disruptions. Regarding the kitchen amenities, we truly appreciate your input. We’ve already added the items you mentioned, to ensure future guests have everything they need. We’re also sorry to hear that you didn’t let us know about these concerns during your stay, especially since we had already been in contact. We would have been more than happy to bring any missing items right away to make your stay as comfortable as possible. We value your feedback and hope to have the opportunity to welcome you back in the future for an even better experience. Warm regards, David / Happy.Rentals
AlessandroReviewed on 30/09/2024
Review from: Happy.Rentals
Ottima location, bene arredato, forse il divano non e‘ così comodo
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Response:
Grazie per il tuo feedback, Alessandro! Siamo felici che tu abbia apprezzato la location e l'arredamento. Prendiamo nota del tuo commento sul divano e faremo delle valutazioni per migliorare il comfort. Speriamo di accoglierti di nuovo presto! Cordiali saluti, Il team di Happy.Rentals
OlenaReviewed on 31/10/2025
Review from: Booking.com
Great location, pleasant apartments.
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Response:
Hello, Thank you for your review and honest feedback. We appreciate your comments and will use them to keep improving our service. Kind regards, HappyRentals Team
DanielReviewed on 30/09/2024
Review from: Booking.com
Hochwertiges Design und super Lage!
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Response:
Dear Daniel, Thank you for taking the time to share your thoughts about your stay. We're glad to hear that you appreciated the high-quality design of the apartment and its great location! We genuinely apologize for any disappointment regarding the cleaning fee. We strive to maintain a high standard of cleanliness, and we understand that additional costs can be a concern. Your feedback is invaluable, and we will take it into account as we review our pricing structure. Regarding the kitchen equipment, we appreciate your input on the missing items like champagne glasses and a bread knife. We are committed to ensuring our guests have everything they need for a comfortable stay, and we will work to enhance our kitchen inventory accordingly. We will also look into replacing the hangers to ensure they are more functional for our guests. Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Best regards, David / Happy.Rentals
Artur M MReviewed on 26/10/2025
Review from: Airbnb
Perfect location , modern apartment, they just have some kinks to work out
Swindian RoverReviewed on 09/09/2025
Review from: Booking.com
AnetaReviewed on 01/09/2025
Review from: Booking.com
MarcReviewed on 16/08/2025
Review from: Happy.Rentals
YuReviewed on 22/06/2025
Review from: Happy.Rentals
LisaReviewed on 30/04/2025
Review from: Happy.Rentals
AndreaReviewed on 10/01/2025
Review from: Happy.Rentals
hannekeReviewed on 29/12/2024
Review from: Booking.com
MarcelaReviewed on 01/09/2024
Review from: Happy.Rentals
StuartReviewed on 22/11/2025
Review from: Booking.com
MarcReviewed on 15/08/2025
Review from: Booking.com
LisaReviewed on 03/05/2025
Review from: Booking.com
MarinaReviewed on 02/12/2025
Review from: Happy.Rentals
AwliaReviewed on 23/05/2025
Review from: Happy.Rentals
AhmedReviewed on 16/06/2025
Review from: Booking.com