The Best Holiday Homes across Europe!
Feel like the star of the show in Lugano, from this luxury city pad in Piazza Indipendenza! Perfectly placed for year-round city stays, this flexible balcony apartment provides an exclusive-feeling base for couples, groups and families. Inside, the well-presented holiday apartment is fully equipped for year-round comfort; with free WiFi and underfloor heating inviting guests to kick off their shoes and feel at home. A stylish open plan living room with an L-shaped sofa and flat screen TV offers a welcoming ambience in which to unwind, whilst the accompanying modern kitchen diner for 6 provides a stylish setting for entertaining. The private balcony from the living room overlooks the leafy, vibrant street scene and ‘Parco Ciani’ just opposite, providing a wonderful back drop, whatever the season. The sleeping accommodation comprises of a gorgeous master double bedroom with wardrobe and small balcony, with partial-lake views. A 2nd smaller bedroom is ideal for children and extra guests, with 2 separate single beds provided. Complementing the flexible layout are 2 luxury fitted shower rooms, one of which is equipped with a washing machine and tumble dryer. The chic city apartment features to the 2nd floor of a 3-storey town residence with lift access. Subject to availability, larger groups looking to stay can also rent an additional apartment in the same building (ID 4111). Located in the heart of Lugano near the lakeside, guests are a stone’s throw away from Lugano’s casino, the Castello car park and picturesque ‘Parco Ciani’. Sleeping Bedroom 1: A double bedroom with mirrored wardrobe & partial lake view balcony Bedroom 2: A spacious child-friendly room with 2 separate single beds & mirrored wardrobe Bathrooms Bathroom 1: A sleek fitted suite with walk-in shower, wash basin, WC & bidet Bathroom 2: A contemporary fitted suite with walk-in shower, wash basin, WC & bidet Additional • Central city location • Free WiFi access • Flat screen SAT TV • Central heating • Underfloor heating • Hairdryer • Nespresso coffee machine • Washing machine & tumble dryer • Ironing facilities • Balcony • Situated in the same residence as ID 4111 (making it ideal for larger groups looking to stay in one location) • Lift access • 1 private parking space in a garage • Car not necessary Location The luxury 2nd floor apartment enjoys a prime Lugano location, in a 3-storey townhouse on ‘Piazza Indipendenza’. Perfectly placed for carefree city breaks, the picturesque lakeside, romantic ‘Parco Ciano’, tennis club, family-friendly Lido and city centre amenities are all within enviable reach on foot. Within easy walking distance guests will also find a host of cultural attractions, including ‘LAC Lugano Arte e Cultura’ and the ‘Museo del Cultura’. The local scenic hiking routes, regional ski resorts and delights of Lake Lugano, Ticino and nearby Lake Como are also within easy reach, enabling guests to enjoy a fun year-round stay! For those arriving by public transport, Lugano train and bus station are both 13 minutes’ walk away. Lugano airport is also 14 minutes’ away, whilst Milan Malpensa airport is 1hr drive away.
Registration code: NL-00008422
Free Cancellation (full refund) until 7 days prior to arrival
Claudia UhlmannReviewed on 02/12/2025
Review from: Airbnb
Gutes Preis/leitungsverhältnis. Sehr zentrale Lage. In der Nacht am Wochenende sehr laut, da ein Club in der unmittelbarer Nähe ist. Trotzdem würde ich die Unterkunft nochmals buchen.
家豪 劉Reviewed on 15/10/2025
Review from: Airbnb
值得推薦的好房
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Response:
Dear 家豪 劉, Thank you for your kind words and recommendation! We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you have any further feedback or suggestions, please feel free to reach out. Best regards, Happy.Rentals Team
Carsten AllendörferReviewed on 19/09/2025
Review from: Airbnb
Sehr schöne Wohnung im Zentrum von Lugano ganz in der Nähe des Sees, vieler Restaurants und der Altstadt. Perfekt um Lugano zu erkunden.
Khalid AlwashigriReviewed on 13/09/2025
Review from: Airbnb
شكراً جزيلاً واشكر الاخ علي على استقباله وكان رائعاً
Guilherme SpinaReviewed on 14/07/2025
Review from: Airbnb
Very good flat in Lugano near the lake, the Park and lots of restaurants! Very helpful staff.
VikasReviewed on 28/06/2025
Review from: Booking.com
Great location and very comfortable to stay
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Response:
Hello, Thank you kindly for your wonderful review. It means a lot to us! Warm wishes, HappyRentals Team
Wojt JanowskiReviewed on 21/06/2025
Review from: Airbnb
Great spot in the centre of Lugano. Close to anything you may want to do. Well appointed and tidy apartment. No issues with noise
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Response:
Wojt, we enjoyed having you and hope you enjoyed as much your stay!
Kim Ming ChowReviewed on 19/06/2025
Review from: Airbnb
Very spacious and convenient location. Will definitely come to stay again
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Response:
We are glad that you enjoyed the apartment and its location! We would be happy to welcome you again.
PetraReviewed on 12/05/2025
Review from: Booking.com
Die Lage ist toll. Mitten im Geschehen, allerdings amWochenende seeeehr laut, da das Casino und ein Club gleich gegenüber ist und alle Besucher sehr laut durch die Straßen grölen. Die Motoren der Autos und Motorräder heulen laut auf, man muss anscheinend zeigen, wieviel PS man hat. Unter der Woche ist es aber ok.
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Response:
Hello, Thank you for your review and feedback and we hope to host you again someday! Kind regards, HappyRentals Team
Fernando Antonio deReviewed on 04/05/2025
Review from: Booking.com
Localização excelente, próxima do lago e do centro de Lugano As informações prestadas para o acesso ao apto foram excelentes, inclusive com adição de fotos
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Response:
Hello, We appreciate you taking the time to share your review and feedback. Kind regards, HappyRentals Team
EliseReviewed on 03/05/2025
Review from: Happy.Rentals
Super emplacement au cœur de la ville, et super appartement. Le détail pour l'arrivée est vraiment très bien et très précis
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Response:
Chère Elise, Merci beaucoup pour votre commentaire élogieux ! Nous sommes ravis d'apprendre que vous avez apprécié l'emplacement de l'appartement et les détails concernant votre arrivée. Votre satisfaction est notre priorité, et nous sommes heureux que votre séjour se soit bien déroulé. Au plaisir de vous accueillir à nouveau, Happy.Rentals Team
Rose-MarieReviewed on 27/04/2025
Review from: Happy.Rentals
L’apparemment est magnifique, nous manqueait seulement le code wifi et les chaînes tv suisses, que l’on n’ a pas réussi
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Response:
Chère Rose-Marie, Merci beaucoup pour votre commentaire élogieux sur notre appartement. Nous sommes ravis que vous l'ayez trouvé magnifique. Nous prenons note de vos remarques concernant le code Wi-Fi et les chaînes de télévision suisses. Votre retour est précieux pour nous. N’hésitez pas à nous contacter pour toute autre question ou besoin durant votre séjour. Cordialement, Happy.Rentals Team
Rose-MarieReviewed on 27/04/2025
Review from: Booking.com
L’emplacement zone piétonne centre ville Surface et confort
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Response:
Thank you for your review and feedback- Happy.rentals Team
Tony KreutzjansReviewed on 22/04/2025
Review from: Airbnb
Beautiful and very clean condo in a great location
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Response:
Tony, we enjoyed having you and hope you enjoyed your stay equally!
Ariana Kriger PhilippiReviewed on 17/04/2025
Review from: Airbnb
Eu e minha família amamos tudo, estava perfeito. A cidade é maravilhosa, a casa muito bem localizada e aconchegante. Cama super macia, chuveiros é excelente. Roupas de cama bem limpas e confortável. Recomendamos. Voltaremos em breve!
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Response:
Agradecemos o seu feedback maravilhoso! Ficamos felizes em saber que você e sua família gostaram da estadia e que tudo foi do seu agrado. Agradecemos a sua recomendação e esperamos recebê-los novamente em breve.
DavidReviewed on 23/03/2025
Review from: Happy.Rentals
This apartment was in a great location and very clean. It included everything we needed for our stay even a parking space. We will recommend this unit to other parents visiting their students who are traveling abroad in Lugano.
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Response:
Dear David, Thank you for your kind words! We're thrilled to hear you enjoyed the apartment's location and amenities. Your recommendation means a lot to us. We hope to welcome you back in the future! Faithfully Happy.Rentals Team
Alec WhiteReviewed on 21/03/2025
Review from: Expedia
Great thank you
Fiona O'HanrahanReviewed on 21/03/2025
Review from: Airbnb
Lovely apartment. Great location for strolling around Lugano.
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Response:
Fiona, it was a pleasure to have you! We look forward to host you again!
JohannaReviewed on 16/02/2025
Review from: Happy.Rentals
Praktisch am See ist diese kleine, super eingerichtete 2-Zimmerwohnung mit je einem Schlafzimmer und dazu gehörendem Badezimmer. Esszimmer und Polstergruppe mit Fernseher wunderbar nach einem Altstadt Tag.. Nur in kurzer Zeit sind in der Nähe gute Restaurants erreichbar. Bei Anfrage wegen Detail (am Sonntag!) persönliche und sofortige Antwort. Wohnung sehr empfehlenswert. Joana mit Tochter und Grosstochter
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Response:
Liebe Johanna, vielen Dank für Ihre freundlichen Worte und die positive Bewertung unserer Wohnung. Es freut uns, dass Sie Ihren Aufenthalt genossen haben und die Lage sowie die Ausstattung schätzen. Wir hoffen, Sie und Ihre Familie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Happy.Rentals Team
GregoriReviewed on 08/02/2025
Review from: Happy.Rentals
Perfect place, clean, quality, wide, well allocated, very good price!
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Response:
Dear Gregori, Thank you for your wonderful review! We're glad to hear that you found our property to be clean, spacious, and well-priced. Your feedback means a lot to us, and it motivates our team to continue providing great experiences. We hope you enjoyed your stay and look forward to welcoming you back in the future! Best regards, Happy.Rentals Team
GregoriReviewed on 07/02/2025
Review from: Booking.com
Muy limpio, espacioso, de altos acabados muy bien equipado.
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Response:
Thank you for your review!-Happy.Rentals Team
Waldemar BeirithReviewed on 25/12/2024
Review from: VRBO
Die Wohnung, mit allem drum und dran ist ein echtes Highlight. Durch die Klimaanlage, können die Zimmer im Sommer sehr angenehm temperiert werden. Die Wohnung ist wirklich mit komplett allem ausgestattet was nötig ist. Sehr moderne Küche. Sehr modernes Badezimmer mit WC. Eigener Parkplatz in der Tiefgarage. Die Lage ist genial. Nur wenige Schritte von der Innenstadt und dem See entfernt. 100% empfehlenswert.
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Response:
Lieber Waldemar, vielen Dank für Ihre wunderbare Bewertung! Es freut uns sehr zu hören, dass Ihnen die Wohnung und die Ausstattung so gut gefallen haben. Ihre lobenden Worte zur Lage und den Annehmlichkeiten schätzen wir sehr. Wir hoffen, Sie hatten einen angenehmen Aufenthalt und freuen uns, Sie vielleicht wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Happy.Rentals Team
Laurence JeremyReviewed on 29/11/2024
Review from: Airbnb
Excellent
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Response:
Thank you for your great feedback! We’re glad you enjoyed your stay with us.
RitaReviewed on 18/10/2024
Review from: Happy.Rentals
Wunderschöne, gut eingerichtete Wohnung in zentral gelegener Lage.
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Response:
Liebe Rita, vielen Dank für Ihre positive Bewertung! Es freut uns sehr, dass Ihnen die Wohnung und die zentrale Lage gefallen haben. Wir hoffen, Sie hatten einen angenehmen Aufenthalt. Mit freundlichen Grüßen, Happy.Rentals Team
WaldemarReviewed on 17/09/2024
Review from: Happy.Rentals
Wir hatten drei Nächte in der Unterkunft verbracht. Die Wohnung ist super ausgestattet und befindet sich direkt in Zentrum von Lugano. In der Nähe ist ein Supermarkt und zahlreiche Geschäfte. Für einen Besuch von Restaurants braucht man kein Auto. Alles erreicht man zu Fuß. Die Schlüsseluebergaben sind unpersönlich geregelt, ist zwar ein bisschen kompliziert, aber hat gut geklappt. Die Wohnung kann ich nun weiter empfehlen.
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Response:
Lieber Waldemar, vielen Dank für Ihre positive Bewertung! Es freut uns, dass Ihnen die zentrale Lage und die Ausstattung der Wohnung gefallen haben. Wir verstehen, dass die Schlüsselübergabe etwas kompliziert sein kann, sind aber froh, dass es gut geklappt hat. Ihre Empfehlung bedeutet uns viel. Wir hoffen, Sie hatten einen angenehmen Aufenthalt in Lugano! Herzliche Grüße, Happy.Rentals Team
MarianneReviewed on 09/09/2024
Review from: Happy.Rentals
The property was extremely well appointed with everything you would need for a long or short stay. It is extremely comfortable with large rooms and every comfort. All furniture is new and in great condition. The balconies off the lounge and bedroom were wonderful for having morning coffee on as well as an afternoon refreshment. The location of the property, right in the centre of town was unbeatable. I loved being so close to the shops, the restaurant, the casino and the ferry. Small points but the pillow in the main bedroom need replace be as they are tired and falling apart. The windows do not keep noise out. Lugano is very busy at the weekend. I got very little sleep one night due to cars zooming up and down tip 4 am. Take ear plugs! Most nights were ok, it was just on the Saturday night. The check in instructions were unclear. However, I appreciated Happy Rentals staff. They helped out quickly and made sure I got in and let me check in an hour early too which was much appreciated. I also appreciated the welcome pack of prosecco and cleaning materials, including dishwasher tablet, washing up liquid, scouter and cloth. All in all, I would recommend this apartment and would happily return.
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Response:
Dear Marianne, Thank you for your thoughtful review! We're delighted you enjoyed the apartment's comfort and location. We appreciate your feedback regarding the pillows and check-in instructions; it helps us improve. We're glad our team could assist you. We hope to welcome you back soon! Kindest regards, Happy.Rentals Team
BeatriceReviewed on 19/08/2024
Review from: Happy.Rentals
Es war alles bestens! Schlüsselübergabe mit Code hat gut geklappt. Lage ist perfekt! Ausstattung der Wohnung ist super, alles ist vorhanden. Wir konnten sogar früher rein, vielen Dank! Preis-Leistungsverhältnis stimmt.
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Response:
Liebe Beatrice, vielen Dank für Ihr positives Feedback! Es freut uns sehr zu hören, dass Ihnen der Aufenthalt im Star of Lugano so gut gefallen hat und dass die Schlüsselübergabe sowie die Ausstattung der Wohnung Ihren Erwartungen entsprochen haben. Wir sind stolz auf die Lage und das Preis-Leistungsverhältnis unserer Unterkunft. Ihr Lob motiviert uns, weiterhin unser Bestes zu geben. Wir wünschen Ihnen alles Gute und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Herzliche Grüße, Ihr Happy.Rentals Team
RegilaineReviewed on 17/08/2024
Review from: Booking.com
Tudo perfeito Exatamente como divulgado Localização excelente Check in flexível
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Response:
Dear Regilaine, Thank you so much for your fantastic review! We’re delighted to hear that everything was perfect and that you enjoyed our excellent location and flexible check-in. It was a pleasure hosting you, and we hope to welcome you back soon! Best wishes, The Happy Rentals Team
AMRITAReviewed on 26/06/2024
Review from: Booking.com
It was an excellent location , just at the centre Good amenities and facilities 2-3 mins from train station and shopping area.
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Response:
Dear Amrita, Thank you for your fantastic review! We’re thrilled to hear that you found the location, amenities, and facilities excellent, and that everything met your expectations. Your satisfaction means a lot to us. We hope to welcome you back soon! Best regards, The Happy Rentals Team
David FaganReviewed on 13/06/2024
Review from: Airbnb
Spacious, clean, comfortable, and perfect location near the park, lake, and a wide variety of restaurants and stores. Morning coffee on the balcony overlooking the park and neighborhood were a real treat. Washer and dryer worked well. Some reviews have commented on street noise, and we did not find that to be an issue. A couple of helpful suggestions: turn the lock knob to the right, not the left when unlocking the door; Wi-Fi name and password can be found by pressing the "on" button twice on the device. Overall, we loved the apartment and would happily stay there again.
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Response:
Thank you for making the choice to stay with us. We were thrilled to have host you and we hope you enjoyed the property and your holiday in this beautiful region.
Sarina MüllerReviewed on 31/05/2024
Review from: Expedia
Sehr grosses und sauberes Appartement. Ist sehr zentral gelegen. Würden sofort wieder buchen.
Rafa NevadoReviewed on 20/05/2024
Review from: Airbnb
El apartamento es espacioso y tiene una ubicación inmejorable. Asimismo está muy bien equipado ya que tiene lavadora, secadora, microondas, cafetera Nexpresso...
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Response:
We are glad that you enjoyed the apartment and its location! We would be happy to welcome you again.
Christian GerthReviewed on 08/05/2024
Review from: Airbnb
Alles bestens!
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Response:
Lieber Christian, vielen Dank für deine tolle Bewertung! Es war eine Freude, Sie zu beherbergen!
rossanaReviewed on 24/04/2024
Review from: Booking.com
Posizione centrale. pulizia perfetta. spaziosa . bottiglia di prosecco di benvenuto cucina nuova accessoriata e inoltre ci hanno permesso di fare il check out oltre l orario una cosa per noi importante dato che avevamo il treno molto tardi .lo staff attento e ci ha risposto immediatamente ad ogni richiesta .ci tornerò sicuramente
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Response:
Hello, Thank you for your review! We're glad you enjoyed the central location, cleanliness, and spaciousness of our apartment. We look forward to hosting you again. Kind regards, Happy.Rentals Team
terese taylorReviewed on 15/04/2024
Review from: VRBO
We had a wonderful stay at the Star of Lugano. It is a great location - very accessible to shopping, lake, sights..etc The apartment interior was very well appointed and had everything we needed. Beds were very comfortable and the bathrooms were lovely. The Happy Rentals staff went above and beyond to help us out and answer questions. They were always available Just two little things to note.... The entry door "knob" was unique and therefore very challenging to both open and to lock the apartment. Better directions would help the visitors. There is a washer and dryer, but the dryer was broken. Not a big issue but should be addressed Also - the apartment is behind the Lugano casino - so it's possible that it could be noisy during warmer months when windows are open. We loved it though and would definitely come back to Lugano and stay there again!
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Response:
Hi Terese, Thank you for your review! We're glad you enjoyed your stay at the Star of Lugano and found the location convenient and the apartment well-equipped. We appreciate your feedback regarding the entry door and the dryer, and we'll work on improving those aspects. We look forward to welcoming you back to Lugano in the future! Happy Rentals Team
Brian HunsbergerReviewed on 12/04/2024
Review from: VRBO
Great location! Perfect size for a family of 4. Plenty of room for everyone.
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Response:
Hi Brian Thank you for your review! I'm glad to hear that you enjoyed the location and found the size of the property suitable for your family. We aim to provide a comfortable and spacious environment for our guests, and it's wonderful to know that we met your expectations. We hope to welcome you back again in the future! Happy Rentals Team
TrirodovReviewed on 27/03/2024
Review from: Booking.com
Безупречно. Удобная парковка (NB - лифта из нее нет, так что чемоданы надо тащить по лестнице), просторные комнаты, идеальная кухня. Локация - выше всех похвал.
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Response:
Hello, Thank you for taking your time to write us a review. We hope to host you someday again. Kind regards, Happy.Rentals Team
Cara MIllerReviewed on 04/03/2024
Review from: VRBO
Apartment was in a great location, very clean, and the garage space was very helpful. Well appointed with everything you need. It was perfect and we experienced no noise. Great stay!
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Response:
Hi Cara, Thank you for your positive review! We are glad to hear that you appreciated it. We are pleased that you had a perfect stay without any inconvenience. We hope to welcome you again in the future! Kind regards Happy Rentals Team
Dejan JakovljevicReviewed on 05/02/2024
Review from: Airbnb
We enjoyed our stay at Lugano, apartment was beautiful, spacious, well equipped and at great location. Highly recommended.
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Response:
Hello Dejan, thank you for your kind words. We look forward to seeing you again!
GaianeReviewed on 30/01/2024
Review from: Happy.Rentals
Очень хорошая квартира с восхитительным видом
AldevinasReviewed on 05/01/2024
Review from: Happy.Rentals
Location is superb, parking is a great bonus, flat is modern, clean, well equiped. B There was no wifi available.
Michael BrennanReviewed on 04/10/2023
Review from: VRBO
Great place right in the middle of everything. Enjoy the days there.
Kathy HoytReviewed on 14/09/2023
Review from: VRBO
We loved our stay in Lugano and the Star of Lugano. The apartment was very lovely with lots of space.
Elena MonarchReviewed on 28/08/2023
Review from: VRBO
Cleanliness and spaces were wonderful. Lugano is amazing and we were within walking distance of tons of great spots to eat and hang out. Make sure you completely understand how and where to pick up the keys and park ahead of time because that was the most difficult step. Getting from the parking lot to the room first time was a mystery too - in spite of their photographic instructions ahead of time. Also we had no Wifi service bcs the router had no connection to the internet and there were no written instructions handy. Despite the small challenges we LOVED our stay. I would suggest to the property manager that they guide guests into the apartment on the initial visit. They were readily available by phone but for newcomers it was still a bit challenging.
Huy PhamReviewed on 08/08/2023
Review from: Airbnb
Very nice place to stay in central Lugano! It is situated within the chic shopping/business district just a stone’s throw to the lake. The apt is as described and includes all the basic necessities. The garage parking was definitely a bonus.
Christine AscaniReviewed on 08/10/2022
Review from: VRBO
This was a great location for exploring Lugano and the surrounding area. Close to the park, old city and the promenade. A caution if you are staying on the weekend. The clubs are open until very late and the noise prevents sleep. Apartment had everything we needed and we enjoyed our stay!
Angelika MüselerReviewed on 08/10/2022
Review from: VRBO
Modern und gut ausgestattet, sehr gute Lage, alles prima!
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Response:
Vielen Dank, dass Sie sich die Zeit genommen haben, uns zu bewerten. Wir hoffen auf ein baldiges Wiedersehen
Matej MatoReviewed on 15/08/2022
Review from: Airbnb
Very nice and modern apartment with CRAZY location in Lugano. 5* are not enough for the location.
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Response:
We are pleased that you enjoyed the apartment and its location would be happy to welcome you again.
Yannick MeierReviewed on 04/07/2022
Review from: Airbnb
Tutto perfetto
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Response:
Siamo lieti che abbiate apprezzato il soggiorno e la sua posizione, saremo lieti di accogliervi nuovamente.
Jürg SteinerReviewed on 20/06/2022
Review from: Airbnb
Sehr gut gelegene und gut ausgestattete Wohnung. Die Klimaanlage haben wir sehr geschätzt.
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Response:
Hallo Jurg, Wir hoffen, dass Sie Ihren Urlaub genossen haben und hoffen, dass Sie viele schöne Erinnerungen an die Region mitgebracht haben! Danke, dass Sie sich für einen Aufenthalt bei uns entschieden haben.
Daniel FurterReviewed on 06/06/2022
Review from: Airbnb
If you like a very close place to night life and city center in Lugano its your spaceaus place up for 4 people. all very good, bring your earplugs at the weekends because bar and clubs are at the same street, for us it was a big plus. staff in lugano is very helpfull. got late check out till 12.00 am for free.
Bruce HarrisonReviewed on 02/06/2022
Review from: Airbnb
Very helpful communication for arrival and directions about apartment and area. Great safe location in the heart of Lugano.
Matouš TulpaReviewed on 08/05/2022
Review from: Airbnb
It was really great accomodation, but pretty expensive. Best for families with children.
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Response:
We hope you enjoyed your vacation and hope that you have brought back fond memories of the region! Thank you for choosing to stay with us.
Andrew GentiluomoReviewed on 03/04/2022
Review from: Airbnb
Great location, clean, modern and well-appointed. Location was great/easy for getting around. Garage parking was a nice addition for stashing our rental car. Everything you could want/need is walkable, including the train station (about 10-mins away)
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Response:
We are pleased that you enjoyed the apartment and its location would be happy to welcome you again.
Ciro PalermoReviewed on 02/03/2022
Review from: Airbnb
Appartamento accogliente e ben arredato. La zona è centralissima e il posto auto è fondamentale per il centro. Praticamente parcheggi l’auto è visita la città completamente a piedi grazie alla posizione. Nella zona molti ristoranti, bar e servizi vari. Inoltre il parco e il lungo lago a pochi passi.
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Response:
Ciao Ciro, speriamo che ti sia piaciuta la tua vacanza e speriamo che tu abbia riportato bei ricordi della regione! Grazie per aver scelto di stare con noi.
Jessica HeinzmannReviewed on 31/01/2022
Review from: Airbnb
We had a great stay! Thank you :)
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Response:
Dear Jessica, We are very grateful for your kind words, we are happy that you are happy and we look forward to seeing you again!
Tim FlorianReviewed on 24/11/2025
Review from: Booking.com
Top Lage.
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Response:
Hello, Thank you for your kind review. We are delighted you enjoyed your stay and hope to welcome you again soon. Kind regards, HappyRentals Team
ThomasReviewed on 28/09/2025
Review from: Booking.com
Lage ist perfekt 👌
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Response:
Hello, Thank you so much for your lovely review! We're glad to hear you had a great stay and everything went smoothly. Hope to welcome you again in the near future. Kind regards, HappyRentals Team
Elise CHAREILLEReviewed on 02/05/2025
Review from: Booking.com
Super emplacement à côté du centre, appartement très grand et propre et explications très bien pour arriver au logement.
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Response:
Thank you for your review! -HappyRentals Team
GiselaReviewed on 23/04/2025
Review from: Booking.com
Location and space.
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Response:
Hello, Thank you for your feedback and review! Kind regards, Happy.Rentals Team
NathalieReviewed on 02/08/2024
Review from: Booking.com
Grand appartement très bien situé, proche du casino. Très bien équipé (machine à laver, sèche linge, frigo américain). Une place de parking à disposition.
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Response:
Dear Nathalie, Thank you for your wonderful review! We're thrilled to hear that you enjoyed the spacious apartment and its great location, as well as the amenities provided. We apologize for the noise issue you experienced. While the central location offers many conveniences, it can sometimes come with the hustle and bustle of city life. We appreciate your feedback. We hope to have the pleasure of hosting you again in the future! Warm regards, The Happy Rentals Team
JacquesReviewed on 18/07/2024
Review from: Booking.com
Salle de bain Les 3 balcons Grande table et coin cuisine
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Response:
Dear Jacques, Thank you for your review. We’re glad to hear you enjoyed the bathroom, balconies, and the spacious kitchen area. We understand that cleanliness under the beds, the short sheets, and the noise during festival nights were issues for you. We appreciate your feedback and will work on addressing these concerns to enhance our guests' experience. Thank you for staying with us, and we hope to welcome you again. Best regards, The Happy Rentals Team
UteReviewed on 27/03/2024
Review from: Booking.com
Großartige Lage (inkl. Parkplatz), wunderschöne Wohnung mit 3 Balkonen. Einfach perfekt!
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Response:
Hello, Thank you for your review! Kind regards, Happy.Rentals Team
AndreasReviewed on 24/11/2025
Review from: Booking.com
Die zentrale Lage und der Parkplatz in der Tiefgarage. Die Wohnung ist grosszügig, hell und voll ausgestattet, alles funktioniert. Die Küche ist ebenfalls voll ausgestattet und es hat alles was man braucht: man muss nix mitbringen :-)
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Response:
Hello, Thank you for taking the time to leave a review. We appreciate your feedback and hope your next stay will be even better. Kind regards, HappyRentals Team
Jon HelgersonReviewed on 15/10/2025
Review from: Airbnb
Apartment is nice and good location. Lugano was not our style…but very clean and beautiful.
JoëlleReviewed on 01/10/2025
Review from: Booking.com
emplacement équipements et amenagement
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Response:
Hello, We’re so glad to hear everything went well. Thank you for staying with us! Kind regards, HappyRentals Team
AnonymousReviewed on 24/09/2025
Review from: Booking.com
Central location near the lake and shops. Modern apartment. Welcome bottle of Prosecco appreciated.
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Response:
Hello, Thanks for your lovely review. We hope to welcome you again soon. Kind regards, HappyRentals Team
Francois RacineReviewed on 17/09/2025
Review from: VRBO
Tres bien, tres propre et grand mais tres bruyant la nuit jusqu’aux petites heures. Pas assez de savon pour le lave vaisselle et les douches.
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Response:
Dear Francois, Thank you for your feedback. We're happy to hear that you found the place very clean, spacious, and comfortable. We're sorry about the noise during the night — this can sometimes happen depending on the season or surrounding activity, even if the area is usually quiet. Regarding the supplies, as noted in the listing, we provide a small starter kit with essentials, but not full refills for the entire stay. We appreciate your comments and will keep them in mind to improve our service. Thank you for staying with us! Happy Rentals Team
Michael TiktinReviewed on 22/08/2025
Review from: Airbnb
Localização ótima e apartamento muito bom e funcional.
Jonathan EdwardsReviewed on 24/07/2025
Review from: Airbnb
Nice apartment close to shopping and the lake. Quite loud outside at night. A lot of typical items that hosts have at most top rated places we have stayed (paper towels, shampoo, soap, body wash, laundry soap) are not provided.
BeateReviewed on 16/05/2025
Review from: Booking.com
Die Wohnung liegt perfekt! Alles ist bestens organisiert!
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Response:
Hello, Thank you for your review! Kind regards, HappyRentals Team
Rachel VogtReviewed on 02/05/2025
Review from: Airbnb
Super Lage, Altstadt, See und Park in Fussnähe. Leider teilweise viel Lärm bis morgens um 5 Uhr vom Casino gleich nebenan (aber die Fenster sind gut isoliert). Sehr schöne Wohnung mit drei kleinen Balkonen. Gute Betten. Kommunikation mit Vermieter war freundlich, auch eine Reparatur wurde zügig ausgeführt, aber die Zuständigkeit ist unklar. Ich bat mehrfach um ein früheres Check-in wegen einer betagten Person, erhielt aber am Anreisetag dann doch trotz Nachfrage keine Rückmeldung. Unbedingt den Taxidienst, der in den Unterlagen vor Ort angegeben ist, meiden! Das erste Mal tauchte der Fahrer zwanzig Minuten verspätet auf, das zweite Mal gar nicht. Insgesamt eine gute Erfahrung in einer sehr schönen Wohnung! Danke.
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Response:
Vielen Dank für Ihr Feedback. Es freut uns, dass Ihnen die Lage und die Wohnung gefallen haben. Wir schätzen Ihre Kommentare und werden sie für Verbesserungen berücksichtigen.
ElkeReviewed on 13/03/2025
Review from: Happy.Rentals
Tolle Wohnung, sehr zentral gelegen. Perfekt um die Stadt kennen zu lernen. Einer der beiden Schlüssel war defekt. Unsere Tochter hat eine Mail geschrieben, es kam keine Antwort :-(
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Response:
Liebe Elke, vielen Dank für Ihr positives Feedback zur Wohnung und ihrer zentralen Lage! Es freut uns, dass Sie die Stadt genießen konnten. Wir entschuldigen uns für die Unannehmlichkeiten mit dem Schlüssel und das fehlende Feedback auf die E-Mail Ihrer Tochter. An welche E-Mail-Adresse hat sie geschrieben? Ihre Rückmeldung ist uns wichtig, und wir werden dies intern besprechen. Wir hoffen, Sie hatten insgesamt einen angenehmen Aufenthalt! Herzliche Grüße, Happy.Rentals Team
DanielReviewed on 27/11/2024
Review from: Booking.com
well designed apartment, good ambience, good location
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Response:
Hello, Thank you for your review and feedback. Kind regards, Happy.Rentals Team
CarterReviewed on 14/11/2024
Review from: Booking.com
Spacious, good facilities
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Response:
Thank you for your review -Happy.Rentals Team
CristinaReviewed on 28/10/2024
Review from: Booking.com
Gli spazi erano ben strutturati per farci sentire come a casa. La posizione era ottima per quello che ci serviva.
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Response:
Thank you for your feedback and review- Happy.Rentals Team
ChristianReviewed on 13/04/2024
Review from: Booking.com
Great location with all the amenities you need for a family. It has a washing machine and dryer which makes a longer stay easy. The apartment was very clean, with two rooms and bathrooms which is ideal for a family. It is also in the heart of Lugano, only a street back from the lake.
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Response:
Hello, Thank you for your review! We're delighted you enjoyed the great location and amenities of our apartment, especially the convenience of the washing machine and dryer for longer stays. We're glad you found the space ideal for families. It's wonderful to hear you appreciated the cleanliness and proximity to the heart of Lugano and the lake. We hope to welcome you back again soon! Kind regards, Happy.Rentals Team
KatjaReviewed on 08/03/2024
Review from: Booking.com
Super Lage - zu dieser Jahreszeit einfach perfekt. Die Leute von der Vermietung waren super nett und hilfsbereit.
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Response:
Hello, Thank you for your review! We're glad to hear you enjoyed the location and found our team helpful. We appreciate your feedback regarding the Wi-Fi code, and we'll work on making it more readily available for our guests. Kind regards, Happy.Rentals Team
KatjaReviewed on 27/02/2024
Review from: Happy.Rentals
Die Wohnung war perfekt für unsere Bedürfnisse. Der Aufenthalt hat uns super gefallen. Die Leute von der Vermietung super freundlich und hilfsbereit.
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Response:
Liebe Katja, Wir freuen uns sehr zu lesen, dass Ihr Urlaub ein Erfolg war! Es ist immer schön, ein positives Feedback zu hören, um zukünftigen Gästen zu helfen. Hoffentlich sehen wir Sie hier wieder! Happy Rentals Team
Alex Andra ArnoldReviewed on 04/11/2022
Review from: Airbnb
Schöne und sehr zentrale Wohnung. Allerdings sind Ohrstöpsel unerlässlich, da nicht nur die Jugend in riesigen Gruppen direkt unter der Wohnung feiert, sondern auch eine vielbefahrene Straße vor der Tür verläuft.
Ann IsenbergReviewed on 16/09/2022
Review from: Airbnb
Great location to water, transportation and restaurants.
Valéry EngelhardReviewed on 20/08/2022
Review from: Airbnb
Super séjour, appartement extraordinaire et très bien situé. Seul petit point noir le quartier est bruyant mais on est dans le centre donc très bien situé.
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Response:
Nous espérons que vous avez apprécié vos vacances et que vous avez ramené de bons souvenirs de la région ! Merci d'avoir choisi de rester avec nous.
Cristina WestallReviewed on 14/03/2022
Review from: Airbnb
Great location, very central and convenient. Apartment was very clean and in a great building. Although it can get a little noisy during the night, especially on weekends. Check in and out was super easy and overall good experience!
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Response:
Hi Cristina, Thank you so much for choosing to stay with us. We were delighted to have accommodated you and we hope you enjoyed the property and holiday in this beautiful region. We would be pleased to have you back another time.
ClaudiaReviewed on 19/11/2025
Review from: Booking.com
Schöne, grosszügige Wohnung an guter Lage.
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Response:
Hello, Thanks for sharing your comments. We hope to welcome you again in the future. Kind regards, HappyRentals Team
DaleReviewed on 06/10/2024
Review from: Booking.com
Die Wohnung ist sehr zentral gelegen (See, Altstadt), sauber und super für einen Kurzaufenthalt in Lugano.
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Response:
Hello, Thank you for your feedback! We’re glad you enjoyed the central location and cleanliness of the apartment. We apologize for the initial issue with the drain and the broken towel rack—we’ll address these promptly. Thank you for bringing this to our attention. Best regards, Happy.Rentals Team
AlisonReviewed on 17/07/2025
Review from: Booking.com
Die Lage, die Ausstattung sowie die Gastfreundlichkeit und Hilfsbereitschaft des Check-in-Teams von Happy Rentals waren ausgezeichnet. Die Wohnung befindet sich nur wenige Schritte vom Luganersee entfernt, ebenso wie von zahlreichen Geschäften und Restaurants. Die Anreise vom Bahnhof Lugano und der Check-in verliefen reibungslos, da ich bereits einige Tage vorher detaillierte Anleitungen mit Bildern erhalten hatte.
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Response:
Hello, Thank you for your detailed feedback. We’re glad you enjoyed the location and our check-in team's hospitality. We sincerely apologize for the cleanliness issues you faced, and your comments will be shared with the relevant team. Kind regards, Happy.Rentals Team
Maurice BiancolinReviewed on 15/01/2025
Review from: VRBO
Great bed, excellent location, great appliances. Broken chesterfield, no hand soap washroom or kitchen, disgusting cutting board, dangerous floor tiles with no shower mat, difficult wifi connection, main washroom had no responsive thermostat and no towel heating bars, no paper towels. Only one dishwashing capsule and one for washing. No window curtains to respect privacy from neighbours, only shutters for this which close the window to light.
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Response:
Dear Maurice, Thank you for sharing your feedback. We appreciate your comments regarding the bed, location, and appliances. We're sorry to hear about the issues you encountered during your stay. Your insights are valuable, and we will take them into consideration. We hope to have the opportunity to welcome you back in the future. Best regards, Happy.Rentals Team
Asif kadriReviewed on 04/09/2024
Review from: Expedia
Apartment is at very close to lake and convenient location Spacious and clean Since we were there in August Apartment don't have Air condition and no Fans you have to open windows to get fresh air which comes with traffic noise which is big negative cannot sleep at night And very little toiletries were provided
FlorentinaGReviewed on 19/06/2024
Review from: Booking.com
Spacious, central location. Clean. Bottle of welcome prosecco.
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Response:
Dear guest, Thank you for your feedback. We'll look into these matters to improve for future guests. Kind regards, Happy.Rentals Team
DiyanaReviewed on 25/05/2024
Review from: Booking.com
Spacious and good location. Balconies were really cute and made for nice photos.
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Response:
Hello, Thank you for sharing your feedback. We're glad you liked the location and space of our property, but we apologize for the issues you faced during your stay. We're working on improving communication and addressing cleanliness concerns. Your suggestions about amenities and property rules are noted, and we'll strive to do better. We hope you'll give us another chance in the future. Kind regards, Happy.Rentals Team
MichaelReviewed on 14/08/2023
Review from: Happy.Rentals
Nice apartment, good location
Aziz QahtaniReviewed on 11/06/2023
Review from: Airbnb
صعوبة الدخول والخروج والنزول للمواقف
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Response:
Hello Aziz, we are sorry to hear you had to face issues with the parking. The contact numbers of the on site team were sent to you before arrival for any assistance during your stay.
Giovanna VeraldiReviewed on 15/02/2022
Review from: Airbnb
The apartment is nice but it would be nice to have someone bringing the keys there rather than having to pick them up and drop them at a different address. Nice location but very noisy on Saturdays due to the casino. The apartment did not have curtains that means you have to keep the shutters close at all times. A few more tools in the kitchen and not having to bring out the bin too would have made our experience better.
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Response:
Hello Giovanna, thank you for your kind rating! we have passed it on to the property manager so we can work on it for the future. we hope you have brought back fond memories of the region! Thank you so much for choosing to stay with us.
Frank EstisReviewed on 08/11/2021
Review from: Expedia
Great property in good location, but way too much street noise at night to leave windows open to cool a too hot apartment.
CarolReviewed on 23/09/2024
Review from: Booking.com
The apartment itself was great—once you figured out how to get into it.
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Response:
Hello, hank you for your feedback and for staying with us. We're glad to hear you enjoyed the apartment itself. Our instructions are detailed to help guests have all the information needed for a smooth arrival, especially for first-time visitors. As for the timing, because your reservation was confirmed the afternoon before your arrival, we could only send the access information on the check-in day after payment was processed. Kind regards, Happy.Rentals Team
johnReviewed on 05/06/2024
Review from: Booking.com
Modern, clean apartment
Show replies
Response:
Hello, Thank you for sharing your experience with us. We apologize for the inconvenience and frustration you encountered during the check-in process. It is disappointing to hear about the miscommunication and delays you experienced with obtaining the keys and connecting to the Wi-Fi. Please be assured that we will address these issues with our team to ensure improvements are made for future guests. Kind regards, Happy.Rentals Team
CharlotteReviewed on 22/10/2025
Review from: Happy.Rentals
GabrielaReviewed on 19/10/2025
Review from: Happy.Rentals
KatharinaReviewed on 07/10/2025
Review from: Happy.Rentals
BeatReviewed on 25/08/2025
Review from: Happy.Rentals
PeterReviewed on 29/05/2025
Review from: Happy.Rentals
Fernando Antonio deReviewed on 15/04/2025
Review from: Happy.Rentals
AndriiReviewed on 13/04/2025
Review from: Happy.Rentals
TatianaReviewed on 24/02/2025
Review from: Happy.Rentals
TatianaReviewed on 24/02/2025
Review from: Booking.com
GiovanniReviewed on 16/02/2025
Review from: Happy.Rentals
DanielReviewed on 20/01/2025
Review from: Happy.Rentals
NurReviewed on 16/12/2024
Review from: Booking.com
GIULIO RICARDOReviewed on 01/12/2024
Review from: Booking.com
PauloReviewed on 31/10/2024
Review from: Happy.Rentals
Giulio RicardoReviewed on 10/10/2024
Review from: Happy.Rentals
Chili2000Reviewed on 19/08/2024
Review from: Booking.com
SalemsairafiReviewed on 01/08/2024
Review from: Booking.com
JacquesReviewed on 18/07/2024
Review from: Happy.Rentals
AndriiReviewed on 16/07/2024
Review from: Happy.Rentals
rossanaReviewed on 24/04/2024
Review from: Happy.Rentals
ChristianReviewed on 13/04/2024
Review from: Happy.Rentals
BrianReviewed on 12/04/2024
Review from: Happy.Rentals
Maria VictoriaReviewed on 11/03/2024
Review from: Booking.com
CarolineReviewed on 18/01/2024
Review from: Happy.Rentals
MarkReviewed on 19/12/2023
Review from: Happy.Rentals
ElisabethReviewed on 27/11/2023
Review from: Happy.Rentals
PatrickReviewed on 20/09/2023
Review from: Happy.Rentals
MichaelReviewed on 18/09/2023
Review from: Happy.Rentals
TraciReviewed on 11/09/2023
Review from: Happy.Rentals
KathyReviewed on 05/09/2023
Review from: Happy.Rentals
OlgaReviewed on 19/04/2025
Review from: Booking.com
GiovanniReviewed on 16/02/2025
Review from: Booking.com
DELLAPASQUAReviewed on 26/09/2024
Review from: Booking.com
ZdeněkReviewed on 16/09/2024
Review from: Booking.com
alexandraReviewed on 11/04/2024
Review from: Booking.com
Show replies
Response:
Thank you for your review - Happy.Rentals Team
AnneReviewed on 02/12/2025
Review from: Happy.Rentals
KhalidReviewed on 01/12/2025
Review from: Happy.Rentals
BeatReviewed on 24/09/2025
Review from: Happy.Rentals
PatriciaReviewed on 16/06/2025
Review from: Happy.Rentals
martynReviewed on 07/06/2025
Review from: Happy.Rentals
DorisReviewed on 26/05/2025
Review from: Happy.Rentals
AndriiReviewed on 04/04/2025
Review from: Booking.com
GiselaReviewed on 24/03/2025
Review from: Happy.Rentals
GiselaReviewed on 24/03/2025
Review from: Happy.Rentals
GabrielaReviewed on 22/11/2024
Review from: Happy.Rentals
MelanieReviewed on 03/03/2024
Review from: Happy.Rentals
ClaudiaReviewed on 19/11/2025
Review from: Happy.Rentals
MeredithReviewed on 09/04/2025
Review from: Booking.com
FlorentinaReviewed on 19/06/2024
Review from: Happy.Rentals
Why Choose Happy.Rentals?
Your perfect stay, backed by a trusted Swiss Multinational with Local Support.
Claudia UhlmannReviewed on 02/12/2025
Review from: Airbnb
Gutes Preis/leitungsverhältnis. Sehr zentrale Lage. In der Nacht am Wochenende sehr laut, da ein Club in der unmittelbarer Nähe ist. Trotzdem würde ich die Unterkunft nochmals buchen.
家豪 劉Reviewed on 15/10/2025
Review from: Airbnb
值得推薦的好房
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Response:
Dear 家豪 劉, Thank you for your kind words and recommendation! We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you have any further feedback or suggestions, please feel free to reach out. Best regards, Happy.Rentals Team
Carsten AllendörferReviewed on 19/09/2025
Review from: Airbnb
Sehr schöne Wohnung im Zentrum von Lugano ganz in der Nähe des Sees, vieler Restaurants und der Altstadt. Perfekt um Lugano zu erkunden.
Khalid AlwashigriReviewed on 13/09/2025
Review from: Airbnb
شكراً جزيلاً واشكر الاخ علي على استقباله وكان رائعاً
Guilherme SpinaReviewed on 14/07/2025
Review from: Airbnb
Very good flat in Lugano near the lake, the Park and lots of restaurants! Very helpful staff.
VikasReviewed on 28/06/2025
Review from: Booking.com
Great location and very comfortable to stay
Show replies
Response:
Hello, Thank you kindly for your wonderful review. It means a lot to us! Warm wishes, HappyRentals Team
Wojt JanowskiReviewed on 21/06/2025
Review from: Airbnb
Great spot in the centre of Lugano. Close to anything you may want to do. Well appointed and tidy apartment. No issues with noise
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Response:
Wojt, we enjoyed having you and hope you enjoyed as much your stay!
Kim Ming ChowReviewed on 19/06/2025
Review from: Airbnb
Very spacious and convenient location. Will definitely come to stay again
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Response:
We are glad that you enjoyed the apartment and its location! We would be happy to welcome you again.
PetraReviewed on 12/05/2025
Review from: Booking.com
Die Lage ist toll. Mitten im Geschehen, allerdings amWochenende seeeehr laut, da das Casino und ein Club gleich gegenüber ist und alle Besucher sehr laut durch die Straßen grölen. Die Motoren der Autos und Motorräder heulen laut auf, man muss anscheinend zeigen, wieviel PS man hat. Unter der Woche ist es aber ok.
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Response:
Hello, Thank you for your review and feedback and we hope to host you again someday! Kind regards, HappyRentals Team
Fernando Antonio deReviewed on 04/05/2025
Review from: Booking.com
Localização excelente, próxima do lago e do centro de Lugano As informações prestadas para o acesso ao apto foram excelentes, inclusive com adição de fotos
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Response:
Hello, We appreciate you taking the time to share your review and feedback. Kind regards, HappyRentals Team
EliseReviewed on 03/05/2025
Review from: Happy.Rentals
Super emplacement au cœur de la ville, et super appartement. Le détail pour l'arrivée est vraiment très bien et très précis
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Response:
Chère Elise, Merci beaucoup pour votre commentaire élogieux ! Nous sommes ravis d'apprendre que vous avez apprécié l'emplacement de l'appartement et les détails concernant votre arrivée. Votre satisfaction est notre priorité, et nous sommes heureux que votre séjour se soit bien déroulé. Au plaisir de vous accueillir à nouveau, Happy.Rentals Team
Rose-MarieReviewed on 27/04/2025
Review from: Happy.Rentals
L’apparemment est magnifique, nous manqueait seulement le code wifi et les chaînes tv suisses, que l’on n’ a pas réussi
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Response:
Chère Rose-Marie, Merci beaucoup pour votre commentaire élogieux sur notre appartement. Nous sommes ravis que vous l'ayez trouvé magnifique. Nous prenons note de vos remarques concernant le code Wi-Fi et les chaînes de télévision suisses. Votre retour est précieux pour nous. N’hésitez pas à nous contacter pour toute autre question ou besoin durant votre séjour. Cordialement, Happy.Rentals Team
Rose-MarieReviewed on 27/04/2025
Review from: Booking.com
L’emplacement zone piétonne centre ville Surface et confort
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Response:
Thank you for your review and feedback- Happy.rentals Team
Tony KreutzjansReviewed on 22/04/2025
Review from: Airbnb
Beautiful and very clean condo in a great location
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Response:
Tony, we enjoyed having you and hope you enjoyed your stay equally!
Ariana Kriger PhilippiReviewed on 17/04/2025
Review from: Airbnb
Eu e minha família amamos tudo, estava perfeito. A cidade é maravilhosa, a casa muito bem localizada e aconchegante. Cama super macia, chuveiros é excelente. Roupas de cama bem limpas e confortável. Recomendamos. Voltaremos em breve!
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Response:
Agradecemos o seu feedback maravilhoso! Ficamos felizes em saber que você e sua família gostaram da estadia e que tudo foi do seu agrado. Agradecemos a sua recomendação e esperamos recebê-los novamente em breve.
DavidReviewed on 23/03/2025
Review from: Happy.Rentals
This apartment was in a great location and very clean. It included everything we needed for our stay even a parking space. We will recommend this unit to other parents visiting their students who are traveling abroad in Lugano.
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Response:
Dear David, Thank you for your kind words! We're thrilled to hear you enjoyed the apartment's location and amenities. Your recommendation means a lot to us. We hope to welcome you back in the future! Faithfully Happy.Rentals Team
Alec WhiteReviewed on 21/03/2025
Review from: Expedia
Great thank you
Fiona O'HanrahanReviewed on 21/03/2025
Review from: Airbnb
Lovely apartment. Great location for strolling around Lugano.
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Response:
Fiona, it was a pleasure to have you! We look forward to host you again!
JohannaReviewed on 16/02/2025
Review from: Happy.Rentals
Praktisch am See ist diese kleine, super eingerichtete 2-Zimmerwohnung mit je einem Schlafzimmer und dazu gehörendem Badezimmer. Esszimmer und Polstergruppe mit Fernseher wunderbar nach einem Altstadt Tag.. Nur in kurzer Zeit sind in der Nähe gute Restaurants erreichbar. Bei Anfrage wegen Detail (am Sonntag!) persönliche und sofortige Antwort. Wohnung sehr empfehlenswert. Joana mit Tochter und Grosstochter
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Response:
Liebe Johanna, vielen Dank für Ihre freundlichen Worte und die positive Bewertung unserer Wohnung. Es freut uns, dass Sie Ihren Aufenthalt genossen haben und die Lage sowie die Ausstattung schätzen. Wir hoffen, Sie und Ihre Familie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Happy.Rentals Team
GregoriReviewed on 08/02/2025
Review from: Happy.Rentals
Perfect place, clean, quality, wide, well allocated, very good price!
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Response:
Dear Gregori, Thank you for your wonderful review! We're glad to hear that you found our property to be clean, spacious, and well-priced. Your feedback means a lot to us, and it motivates our team to continue providing great experiences. We hope you enjoyed your stay and look forward to welcoming you back in the future! Best regards, Happy.Rentals Team
GregoriReviewed on 07/02/2025
Review from: Booking.com
Muy limpio, espacioso, de altos acabados muy bien equipado.
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Response:
Thank you for your review!-Happy.Rentals Team
Waldemar BeirithReviewed on 25/12/2024
Review from: VRBO
Die Wohnung, mit allem drum und dran ist ein echtes Highlight. Durch die Klimaanlage, können die Zimmer im Sommer sehr angenehm temperiert werden. Die Wohnung ist wirklich mit komplett allem ausgestattet was nötig ist. Sehr moderne Küche. Sehr modernes Badezimmer mit WC. Eigener Parkplatz in der Tiefgarage. Die Lage ist genial. Nur wenige Schritte von der Innenstadt und dem See entfernt. 100% empfehlenswert.
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Response:
Lieber Waldemar, vielen Dank für Ihre wunderbare Bewertung! Es freut uns sehr zu hören, dass Ihnen die Wohnung und die Ausstattung so gut gefallen haben. Ihre lobenden Worte zur Lage und den Annehmlichkeiten schätzen wir sehr. Wir hoffen, Sie hatten einen angenehmen Aufenthalt und freuen uns, Sie vielleicht wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Happy.Rentals Team
Laurence JeremyReviewed on 29/11/2024
Review from: Airbnb
Excellent
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Response:
Thank you for your great feedback! We’re glad you enjoyed your stay with us.
RitaReviewed on 18/10/2024
Review from: Happy.Rentals
Wunderschöne, gut eingerichtete Wohnung in zentral gelegener Lage.
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Response:
Liebe Rita, vielen Dank für Ihre positive Bewertung! Es freut uns sehr, dass Ihnen die Wohnung und die zentrale Lage gefallen haben. Wir hoffen, Sie hatten einen angenehmen Aufenthalt. Mit freundlichen Grüßen, Happy.Rentals Team
WaldemarReviewed on 17/09/2024
Review from: Happy.Rentals
Wir hatten drei Nächte in der Unterkunft verbracht. Die Wohnung ist super ausgestattet und befindet sich direkt in Zentrum von Lugano. In der Nähe ist ein Supermarkt und zahlreiche Geschäfte. Für einen Besuch von Restaurants braucht man kein Auto. Alles erreicht man zu Fuß. Die Schlüsseluebergaben sind unpersönlich geregelt, ist zwar ein bisschen kompliziert, aber hat gut geklappt. Die Wohnung kann ich nun weiter empfehlen.
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Response:
Lieber Waldemar, vielen Dank für Ihre positive Bewertung! Es freut uns, dass Ihnen die zentrale Lage und die Ausstattung der Wohnung gefallen haben. Wir verstehen, dass die Schlüsselübergabe etwas kompliziert sein kann, sind aber froh, dass es gut geklappt hat. Ihre Empfehlung bedeutet uns viel. Wir hoffen, Sie hatten einen angenehmen Aufenthalt in Lugano! Herzliche Grüße, Happy.Rentals Team
MarianneReviewed on 09/09/2024
Review from: Happy.Rentals
The property was extremely well appointed with everything you would need for a long or short stay. It is extremely comfortable with large rooms and every comfort. All furniture is new and in great condition. The balconies off the lounge and bedroom were wonderful for having morning coffee on as well as an afternoon refreshment. The location of the property, right in the centre of town was unbeatable. I loved being so close to the shops, the restaurant, the casino and the ferry. Small points but the pillow in the main bedroom need replace be as they are tired and falling apart. The windows do not keep noise out. Lugano is very busy at the weekend. I got very little sleep one night due to cars zooming up and down tip 4 am. Take ear plugs! Most nights were ok, it was just on the Saturday night. The check in instructions were unclear. However, I appreciated Happy Rentals staff. They helped out quickly and made sure I got in and let me check in an hour early too which was much appreciated. I also appreciated the welcome pack of prosecco and cleaning materials, including dishwasher tablet, washing up liquid, scouter and cloth. All in all, I would recommend this apartment and would happily return.
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Response:
Dear Marianne, Thank you for your thoughtful review! We're delighted you enjoyed the apartment's comfort and location. We appreciate your feedback regarding the pillows and check-in instructions; it helps us improve. We're glad our team could assist you. We hope to welcome you back soon! Kindest regards, Happy.Rentals Team
BeatriceReviewed on 19/08/2024
Review from: Happy.Rentals
Es war alles bestens! Schlüsselübergabe mit Code hat gut geklappt. Lage ist perfekt! Ausstattung der Wohnung ist super, alles ist vorhanden. Wir konnten sogar früher rein, vielen Dank! Preis-Leistungsverhältnis stimmt.
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Response:
Liebe Beatrice, vielen Dank für Ihr positives Feedback! Es freut uns sehr zu hören, dass Ihnen der Aufenthalt im Star of Lugano so gut gefallen hat und dass die Schlüsselübergabe sowie die Ausstattung der Wohnung Ihren Erwartungen entsprochen haben. Wir sind stolz auf die Lage und das Preis-Leistungsverhältnis unserer Unterkunft. Ihr Lob motiviert uns, weiterhin unser Bestes zu geben. Wir wünschen Ihnen alles Gute und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Herzliche Grüße, Ihr Happy.Rentals Team
RegilaineReviewed on 17/08/2024
Review from: Booking.com
Tudo perfeito Exatamente como divulgado Localização excelente Check in flexível
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Response:
Dear Regilaine, Thank you so much for your fantastic review! We’re delighted to hear that everything was perfect and that you enjoyed our excellent location and flexible check-in. It was a pleasure hosting you, and we hope to welcome you back soon! Best wishes, The Happy Rentals Team
AMRITAReviewed on 26/06/2024
Review from: Booking.com
It was an excellent location , just at the centre Good amenities and facilities 2-3 mins from train station and shopping area.
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Response:
Dear Amrita, Thank you for your fantastic review! We’re thrilled to hear that you found the location, amenities, and facilities excellent, and that everything met your expectations. Your satisfaction means a lot to us. We hope to welcome you back soon! Best regards, The Happy Rentals Team
David FaganReviewed on 13/06/2024
Review from: Airbnb
Spacious, clean, comfortable, and perfect location near the park, lake, and a wide variety of restaurants and stores. Morning coffee on the balcony overlooking the park and neighborhood were a real treat. Washer and dryer worked well. Some reviews have commented on street noise, and we did not find that to be an issue. A couple of helpful suggestions: turn the lock knob to the right, not the left when unlocking the door; Wi-Fi name and password can be found by pressing the "on" button twice on the device. Overall, we loved the apartment and would happily stay there again.
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Response:
Thank you for making the choice to stay with us. We were thrilled to have host you and we hope you enjoyed the property and your holiday in this beautiful region.
Sarina MüllerReviewed on 31/05/2024
Review from: Expedia
Sehr grosses und sauberes Appartement. Ist sehr zentral gelegen. Würden sofort wieder buchen.
Rafa NevadoReviewed on 20/05/2024
Review from: Airbnb
El apartamento es espacioso y tiene una ubicación inmejorable. Asimismo está muy bien equipado ya que tiene lavadora, secadora, microondas, cafetera Nexpresso...
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Response:
We are glad that you enjoyed the apartment and its location! We would be happy to welcome you again.
Christian GerthReviewed on 08/05/2024
Review from: Airbnb
Alles bestens!
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Response:
Lieber Christian, vielen Dank für deine tolle Bewertung! Es war eine Freude, Sie zu beherbergen!
rossanaReviewed on 24/04/2024
Review from: Booking.com
Posizione centrale. pulizia perfetta. spaziosa . bottiglia di prosecco di benvenuto cucina nuova accessoriata e inoltre ci hanno permesso di fare il check out oltre l orario una cosa per noi importante dato che avevamo il treno molto tardi .lo staff attento e ci ha risposto immediatamente ad ogni richiesta .ci tornerò sicuramente
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Response:
Hello, Thank you for your review! We're glad you enjoyed the central location, cleanliness, and spaciousness of our apartment. We look forward to hosting you again. Kind regards, Happy.Rentals Team
terese taylorReviewed on 15/04/2024
Review from: VRBO
We had a wonderful stay at the Star of Lugano. It is a great location - very accessible to shopping, lake, sights..etc The apartment interior was very well appointed and had everything we needed. Beds were very comfortable and the bathrooms were lovely. The Happy Rentals staff went above and beyond to help us out and answer questions. They were always available Just two little things to note.... The entry door "knob" was unique and therefore very challenging to both open and to lock the apartment. Better directions would help the visitors. There is a washer and dryer, but the dryer was broken. Not a big issue but should be addressed Also - the apartment is behind the Lugano casino - so it's possible that it could be noisy during warmer months when windows are open. We loved it though and would definitely come back to Lugano and stay there again!
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Response:
Hi Terese, Thank you for your review! We're glad you enjoyed your stay at the Star of Lugano and found the location convenient and the apartment well-equipped. We appreciate your feedback regarding the entry door and the dryer, and we'll work on improving those aspects. We look forward to welcoming you back to Lugano in the future! Happy Rentals Team
Brian HunsbergerReviewed on 12/04/2024
Review from: VRBO
Great location! Perfect size for a family of 4. Plenty of room for everyone.
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Response:
Hi Brian Thank you for your review! I'm glad to hear that you enjoyed the location and found the size of the property suitable for your family. We aim to provide a comfortable and spacious environment for our guests, and it's wonderful to know that we met your expectations. We hope to welcome you back again in the future! Happy Rentals Team
TrirodovReviewed on 27/03/2024
Review from: Booking.com
Безупречно. Удобная парковка (NB - лифта из нее нет, так что чемоданы надо тащить по лестнице), просторные комнаты, идеальная кухня. Локация - выше всех похвал.
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Response:
Hello, Thank you for taking your time to write us a review. We hope to host you someday again. Kind regards, Happy.Rentals Team
Cara MIllerReviewed on 04/03/2024
Review from: VRBO
Apartment was in a great location, very clean, and the garage space was very helpful. Well appointed with everything you need. It was perfect and we experienced no noise. Great stay!
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Response:
Hi Cara, Thank you for your positive review! We are glad to hear that you appreciated it. We are pleased that you had a perfect stay without any inconvenience. We hope to welcome you again in the future! Kind regards Happy Rentals Team
Dejan JakovljevicReviewed on 05/02/2024
Review from: Airbnb
We enjoyed our stay at Lugano, apartment was beautiful, spacious, well equipped and at great location. Highly recommended.
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Response:
Hello Dejan, thank you for your kind words. We look forward to seeing you again!
GaianeReviewed on 30/01/2024
Review from: Happy.Rentals
Очень хорошая квартира с восхитительным видом
AldevinasReviewed on 05/01/2024
Review from: Happy.Rentals
Location is superb, parking is a great bonus, flat is modern, clean, well equiped. B There was no wifi available.
Michael BrennanReviewed on 04/10/2023
Review from: VRBO
Great place right in the middle of everything. Enjoy the days there.
Kathy HoytReviewed on 14/09/2023
Review from: VRBO
We loved our stay in Lugano and the Star of Lugano. The apartment was very lovely with lots of space.
Elena MonarchReviewed on 28/08/2023
Review from: VRBO
Cleanliness and spaces were wonderful. Lugano is amazing and we were within walking distance of tons of great spots to eat and hang out. Make sure you completely understand how and where to pick up the keys and park ahead of time because that was the most difficult step. Getting from the parking lot to the room first time was a mystery too - in spite of their photographic instructions ahead of time. Also we had no Wifi service bcs the router had no connection to the internet and there were no written instructions handy. Despite the small challenges we LOVED our stay. I would suggest to the property manager that they guide guests into the apartment on the initial visit. They were readily available by phone but for newcomers it was still a bit challenging.
Huy PhamReviewed on 08/08/2023
Review from: Airbnb
Very nice place to stay in central Lugano! It is situated within the chic shopping/business district just a stone’s throw to the lake. The apt is as described and includes all the basic necessities. The garage parking was definitely a bonus.
Christine AscaniReviewed on 08/10/2022
Review from: VRBO
This was a great location for exploring Lugano and the surrounding area. Close to the park, old city and the promenade. A caution if you are staying on the weekend. The clubs are open until very late and the noise prevents sleep. Apartment had everything we needed and we enjoyed our stay!
Angelika MüselerReviewed on 08/10/2022
Review from: VRBO
Modern und gut ausgestattet, sehr gute Lage, alles prima!
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Response:
Vielen Dank, dass Sie sich die Zeit genommen haben, uns zu bewerten. Wir hoffen auf ein baldiges Wiedersehen
Matej MatoReviewed on 15/08/2022
Review from: Airbnb
Very nice and modern apartment with CRAZY location in Lugano. 5* are not enough for the location.
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Response:
We are pleased that you enjoyed the apartment and its location would be happy to welcome you again.
Yannick MeierReviewed on 04/07/2022
Review from: Airbnb
Tutto perfetto
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Response:
Siamo lieti che abbiate apprezzato il soggiorno e la sua posizione, saremo lieti di accogliervi nuovamente.
Jürg SteinerReviewed on 20/06/2022
Review from: Airbnb
Sehr gut gelegene und gut ausgestattete Wohnung. Die Klimaanlage haben wir sehr geschätzt.
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Response:
Hallo Jurg, Wir hoffen, dass Sie Ihren Urlaub genossen haben und hoffen, dass Sie viele schöne Erinnerungen an die Region mitgebracht haben! Danke, dass Sie sich für einen Aufenthalt bei uns entschieden haben.
Daniel FurterReviewed on 06/06/2022
Review from: Airbnb
If you like a very close place to night life and city center in Lugano its your spaceaus place up for 4 people. all very good, bring your earplugs at the weekends because bar and clubs are at the same street, for us it was a big plus. staff in lugano is very helpfull. got late check out till 12.00 am for free.
Bruce HarrisonReviewed on 02/06/2022
Review from: Airbnb
Very helpful communication for arrival and directions about apartment and area. Great safe location in the heart of Lugano.
Matouš TulpaReviewed on 08/05/2022
Review from: Airbnb
It was really great accomodation, but pretty expensive. Best for families with children.
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Response:
We hope you enjoyed your vacation and hope that you have brought back fond memories of the region! Thank you for choosing to stay with us.
Andrew GentiluomoReviewed on 03/04/2022
Review from: Airbnb
Great location, clean, modern and well-appointed. Location was great/easy for getting around. Garage parking was a nice addition for stashing our rental car. Everything you could want/need is walkable, including the train station (about 10-mins away)
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Response:
We are pleased that you enjoyed the apartment and its location would be happy to welcome you again.
Ciro PalermoReviewed on 02/03/2022
Review from: Airbnb
Appartamento accogliente e ben arredato. La zona è centralissima e il posto auto è fondamentale per il centro. Praticamente parcheggi l’auto è visita la città completamente a piedi grazie alla posizione. Nella zona molti ristoranti, bar e servizi vari. Inoltre il parco e il lungo lago a pochi passi.
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Response:
Ciao Ciro, speriamo che ti sia piaciuta la tua vacanza e speriamo che tu abbia riportato bei ricordi della regione! Grazie per aver scelto di stare con noi.
Jessica HeinzmannReviewed on 31/01/2022
Review from: Airbnb
We had a great stay! Thank you :)
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Response:
Dear Jessica, We are very grateful for your kind words, we are happy that you are happy and we look forward to seeing you again!
Tim FlorianReviewed on 24/11/2025
Review from: Booking.com
Top Lage.
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Response:
Hello, Thank you for your kind review. We are delighted you enjoyed your stay and hope to welcome you again soon. Kind regards, HappyRentals Team
ThomasReviewed on 28/09/2025
Review from: Booking.com
Lage ist perfekt 👌
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Response:
Hello, Thank you so much for your lovely review! We're glad to hear you had a great stay and everything went smoothly. Hope to welcome you again in the near future. Kind regards, HappyRentals Team
Elise CHAREILLEReviewed on 02/05/2025
Review from: Booking.com
Super emplacement à côté du centre, appartement très grand et propre et explications très bien pour arriver au logement.
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Response:
Thank you for your review! -HappyRentals Team
GiselaReviewed on 23/04/2025
Review from: Booking.com
Location and space.
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Response:
Hello, Thank you for your feedback and review! Kind regards, Happy.Rentals Team
NathalieReviewed on 02/08/2024
Review from: Booking.com
Grand appartement très bien situé, proche du casino. Très bien équipé (machine à laver, sèche linge, frigo américain). Une place de parking à disposition.
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Response:
Dear Nathalie, Thank you for your wonderful review! We're thrilled to hear that you enjoyed the spacious apartment and its great location, as well as the amenities provided. We apologize for the noise issue you experienced. While the central location offers many conveniences, it can sometimes come with the hustle and bustle of city life. We appreciate your feedback. We hope to have the pleasure of hosting you again in the future! Warm regards, The Happy Rentals Team
JacquesReviewed on 18/07/2024
Review from: Booking.com
Salle de bain Les 3 balcons Grande table et coin cuisine
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Response:
Dear Jacques, Thank you for your review. We’re glad to hear you enjoyed the bathroom, balconies, and the spacious kitchen area. We understand that cleanliness under the beds, the short sheets, and the noise during festival nights were issues for you. We appreciate your feedback and will work on addressing these concerns to enhance our guests' experience. Thank you for staying with us, and we hope to welcome you again. Best regards, The Happy Rentals Team
UteReviewed on 27/03/2024
Review from: Booking.com
Großartige Lage (inkl. Parkplatz), wunderschöne Wohnung mit 3 Balkonen. Einfach perfekt!
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Response:
Hello, Thank you for your review! Kind regards, Happy.Rentals Team
AndreasReviewed on 24/11/2025
Review from: Booking.com
Die zentrale Lage und der Parkplatz in der Tiefgarage. Die Wohnung ist grosszügig, hell und voll ausgestattet, alles funktioniert. Die Küche ist ebenfalls voll ausgestattet und es hat alles was man braucht: man muss nix mitbringen :-)
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Response:
Hello, Thank you for taking the time to leave a review. We appreciate your feedback and hope your next stay will be even better. Kind regards, HappyRentals Team
Jon HelgersonReviewed on 15/10/2025
Review from: Airbnb
Apartment is nice and good location. Lugano was not our style…but very clean and beautiful.
JoëlleReviewed on 01/10/2025
Review from: Booking.com
emplacement équipements et amenagement
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Response:
Hello, We’re so glad to hear everything went well. Thank you for staying with us! Kind regards, HappyRentals Team
AnonymousReviewed on 24/09/2025
Review from: Booking.com
Central location near the lake and shops. Modern apartment. Welcome bottle of Prosecco appreciated.
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Response:
Hello, Thanks for your lovely review. We hope to welcome you again soon. Kind regards, HappyRentals Team
Francois RacineReviewed on 17/09/2025
Review from: VRBO
Tres bien, tres propre et grand mais tres bruyant la nuit jusqu’aux petites heures. Pas assez de savon pour le lave vaisselle et les douches.
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Response:
Dear Francois, Thank you for your feedback. We're happy to hear that you found the place very clean, spacious, and comfortable. We're sorry about the noise during the night — this can sometimes happen depending on the season or surrounding activity, even if the area is usually quiet. Regarding the supplies, as noted in the listing, we provide a small starter kit with essentials, but not full refills for the entire stay. We appreciate your comments and will keep them in mind to improve our service. Thank you for staying with us! Happy Rentals Team
Michael TiktinReviewed on 22/08/2025
Review from: Airbnb
Localização ótima e apartamento muito bom e funcional.
Jonathan EdwardsReviewed on 24/07/2025
Review from: Airbnb
Nice apartment close to shopping and the lake. Quite loud outside at night. A lot of typical items that hosts have at most top rated places we have stayed (paper towels, shampoo, soap, body wash, laundry soap) are not provided.
BeateReviewed on 16/05/2025
Review from: Booking.com
Die Wohnung liegt perfekt! Alles ist bestens organisiert!
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Response:
Hello, Thank you for your review! Kind regards, HappyRentals Team
Rachel VogtReviewed on 02/05/2025
Review from: Airbnb
Super Lage, Altstadt, See und Park in Fussnähe. Leider teilweise viel Lärm bis morgens um 5 Uhr vom Casino gleich nebenan (aber die Fenster sind gut isoliert). Sehr schöne Wohnung mit drei kleinen Balkonen. Gute Betten. Kommunikation mit Vermieter war freundlich, auch eine Reparatur wurde zügig ausgeführt, aber die Zuständigkeit ist unklar. Ich bat mehrfach um ein früheres Check-in wegen einer betagten Person, erhielt aber am Anreisetag dann doch trotz Nachfrage keine Rückmeldung. Unbedingt den Taxidienst, der in den Unterlagen vor Ort angegeben ist, meiden! Das erste Mal tauchte der Fahrer zwanzig Minuten verspätet auf, das zweite Mal gar nicht. Insgesamt eine gute Erfahrung in einer sehr schönen Wohnung! Danke.
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Response:
Vielen Dank für Ihr Feedback. Es freut uns, dass Ihnen die Lage und die Wohnung gefallen haben. Wir schätzen Ihre Kommentare und werden sie für Verbesserungen berücksichtigen.
ElkeReviewed on 13/03/2025
Review from: Happy.Rentals
Tolle Wohnung, sehr zentral gelegen. Perfekt um die Stadt kennen zu lernen. Einer der beiden Schlüssel war defekt. Unsere Tochter hat eine Mail geschrieben, es kam keine Antwort :-(
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Response:
Liebe Elke, vielen Dank für Ihr positives Feedback zur Wohnung und ihrer zentralen Lage! Es freut uns, dass Sie die Stadt genießen konnten. Wir entschuldigen uns für die Unannehmlichkeiten mit dem Schlüssel und das fehlende Feedback auf die E-Mail Ihrer Tochter. An welche E-Mail-Adresse hat sie geschrieben? Ihre Rückmeldung ist uns wichtig, und wir werden dies intern besprechen. Wir hoffen, Sie hatten insgesamt einen angenehmen Aufenthalt! Herzliche Grüße, Happy.Rentals Team
DanielReviewed on 27/11/2024
Review from: Booking.com
well designed apartment, good ambience, good location
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Response:
Hello, Thank you for your review and feedback. Kind regards, Happy.Rentals Team
CarterReviewed on 14/11/2024
Review from: Booking.com
Spacious, good facilities
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Response:
Thank you for your review -Happy.Rentals Team
CristinaReviewed on 28/10/2024
Review from: Booking.com
Gli spazi erano ben strutturati per farci sentire come a casa. La posizione era ottima per quello che ci serviva.
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Response:
Thank you for your feedback and review- Happy.Rentals Team
ChristianReviewed on 13/04/2024
Review from: Booking.com
Great location with all the amenities you need for a family. It has a washing machine and dryer which makes a longer stay easy. The apartment was very clean, with two rooms and bathrooms which is ideal for a family. It is also in the heart of Lugano, only a street back from the lake.
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Response:
Hello, Thank you for your review! We're delighted you enjoyed the great location and amenities of our apartment, especially the convenience of the washing machine and dryer for longer stays. We're glad you found the space ideal for families. It's wonderful to hear you appreciated the cleanliness and proximity to the heart of Lugano and the lake. We hope to welcome you back again soon! Kind regards, Happy.Rentals Team
KatjaReviewed on 08/03/2024
Review from: Booking.com
Super Lage - zu dieser Jahreszeit einfach perfekt. Die Leute von der Vermietung waren super nett und hilfsbereit.
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Response:
Hello, Thank you for your review! We're glad to hear you enjoyed the location and found our team helpful. We appreciate your feedback regarding the Wi-Fi code, and we'll work on making it more readily available for our guests. Kind regards, Happy.Rentals Team
KatjaReviewed on 27/02/2024
Review from: Happy.Rentals
Die Wohnung war perfekt für unsere Bedürfnisse. Der Aufenthalt hat uns super gefallen. Die Leute von der Vermietung super freundlich und hilfsbereit.
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Response:
Liebe Katja, Wir freuen uns sehr zu lesen, dass Ihr Urlaub ein Erfolg war! Es ist immer schön, ein positives Feedback zu hören, um zukünftigen Gästen zu helfen. Hoffentlich sehen wir Sie hier wieder! Happy Rentals Team
Alex Andra ArnoldReviewed on 04/11/2022
Review from: Airbnb
Schöne und sehr zentrale Wohnung. Allerdings sind Ohrstöpsel unerlässlich, da nicht nur die Jugend in riesigen Gruppen direkt unter der Wohnung feiert, sondern auch eine vielbefahrene Straße vor der Tür verläuft.
Ann IsenbergReviewed on 16/09/2022
Review from: Airbnb
Great location to water, transportation and restaurants.
Valéry EngelhardReviewed on 20/08/2022
Review from: Airbnb
Super séjour, appartement extraordinaire et très bien situé. Seul petit point noir le quartier est bruyant mais on est dans le centre donc très bien situé.
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Response:
Nous espérons que vous avez apprécié vos vacances et que vous avez ramené de bons souvenirs de la région ! Merci d'avoir choisi de rester avec nous.
Cristina WestallReviewed on 14/03/2022
Review from: Airbnb
Great location, very central and convenient. Apartment was very clean and in a great building. Although it can get a little noisy during the night, especially on weekends. Check in and out was super easy and overall good experience!
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Response:
Hi Cristina, Thank you so much for choosing to stay with us. We were delighted to have accommodated you and we hope you enjoyed the property and holiday in this beautiful region. We would be pleased to have you back another time.
ClaudiaReviewed on 19/11/2025
Review from: Booking.com
Schöne, grosszügige Wohnung an guter Lage.
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Response:
Hello, Thanks for sharing your comments. We hope to welcome you again in the future. Kind regards, HappyRentals Team
DaleReviewed on 06/10/2024
Review from: Booking.com
Die Wohnung ist sehr zentral gelegen (See, Altstadt), sauber und super für einen Kurzaufenthalt in Lugano.
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Response:
Hello, Thank you for your feedback! We’re glad you enjoyed the central location and cleanliness of the apartment. We apologize for the initial issue with the drain and the broken towel rack—we’ll address these promptly. Thank you for bringing this to our attention. Best regards, Happy.Rentals Team
AlisonReviewed on 17/07/2025
Review from: Booking.com
Die Lage, die Ausstattung sowie die Gastfreundlichkeit und Hilfsbereitschaft des Check-in-Teams von Happy Rentals waren ausgezeichnet. Die Wohnung befindet sich nur wenige Schritte vom Luganersee entfernt, ebenso wie von zahlreichen Geschäften und Restaurants. Die Anreise vom Bahnhof Lugano und der Check-in verliefen reibungslos, da ich bereits einige Tage vorher detaillierte Anleitungen mit Bildern erhalten hatte.
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Response:
Hello, Thank you for your detailed feedback. We’re glad you enjoyed the location and our check-in team's hospitality. We sincerely apologize for the cleanliness issues you faced, and your comments will be shared with the relevant team. Kind regards, Happy.Rentals Team
Maurice BiancolinReviewed on 15/01/2025
Review from: VRBO
Great bed, excellent location, great appliances. Broken chesterfield, no hand soap washroom or kitchen, disgusting cutting board, dangerous floor tiles with no shower mat, difficult wifi connection, main washroom had no responsive thermostat and no towel heating bars, no paper towels. Only one dishwashing capsule and one for washing. No window curtains to respect privacy from neighbours, only shutters for this which close the window to light.
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Response:
Dear Maurice, Thank you for sharing your feedback. We appreciate your comments regarding the bed, location, and appliances. We're sorry to hear about the issues you encountered during your stay. Your insights are valuable, and we will take them into consideration. We hope to have the opportunity to welcome you back in the future. Best regards, Happy.Rentals Team
Asif kadriReviewed on 04/09/2024
Review from: Expedia
Apartment is at very close to lake and convenient location Spacious and clean Since we were there in August Apartment don't have Air condition and no Fans you have to open windows to get fresh air which comes with traffic noise which is big negative cannot sleep at night And very little toiletries were provided
FlorentinaGReviewed on 19/06/2024
Review from: Booking.com
Spacious, central location. Clean. Bottle of welcome prosecco.
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Response:
Dear guest, Thank you for your feedback. We'll look into these matters to improve for future guests. Kind regards, Happy.Rentals Team
DiyanaReviewed on 25/05/2024
Review from: Booking.com
Spacious and good location. Balconies were really cute and made for nice photos.
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Response:
Hello, Thank you for sharing your feedback. We're glad you liked the location and space of our property, but we apologize for the issues you faced during your stay. We're working on improving communication and addressing cleanliness concerns. Your suggestions about amenities and property rules are noted, and we'll strive to do better. We hope you'll give us another chance in the future. Kind regards, Happy.Rentals Team
MichaelReviewed on 14/08/2023
Review from: Happy.Rentals
Nice apartment, good location
Aziz QahtaniReviewed on 11/06/2023
Review from: Airbnb
صعوبة الدخول والخروج والنزول للمواقف
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Response:
Hello Aziz, we are sorry to hear you had to face issues with the parking. The contact numbers of the on site team were sent to you before arrival for any assistance during your stay.
Giovanna VeraldiReviewed on 15/02/2022
Review from: Airbnb
The apartment is nice but it would be nice to have someone bringing the keys there rather than having to pick them up and drop them at a different address. Nice location but very noisy on Saturdays due to the casino. The apartment did not have curtains that means you have to keep the shutters close at all times. A few more tools in the kitchen and not having to bring out the bin too would have made our experience better.
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Response:
Hello Giovanna, thank you for your kind rating! we have passed it on to the property manager so we can work on it for the future. we hope you have brought back fond memories of the region! Thank you so much for choosing to stay with us.
Frank EstisReviewed on 08/11/2021
Review from: Expedia
Great property in good location, but way too much street noise at night to leave windows open to cool a too hot apartment.
CarolReviewed on 23/09/2024
Review from: Booking.com
The apartment itself was great—once you figured out how to get into it.
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Response:
Hello, hank you for your feedback and for staying with us. We're glad to hear you enjoyed the apartment itself. Our instructions are detailed to help guests have all the information needed for a smooth arrival, especially for first-time visitors. As for the timing, because your reservation was confirmed the afternoon before your arrival, we could only send the access information on the check-in day after payment was processed. Kind regards, Happy.Rentals Team
johnReviewed on 05/06/2024
Review from: Booking.com
Modern, clean apartment
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Response:
Hello, Thank you for sharing your experience with us. We apologize for the inconvenience and frustration you encountered during the check-in process. It is disappointing to hear about the miscommunication and delays you experienced with obtaining the keys and connecting to the Wi-Fi. Please be assured that we will address these issues with our team to ensure improvements are made for future guests. Kind regards, Happy.Rentals Team
CharlotteReviewed on 22/10/2025
Review from: Happy.Rentals
GabrielaReviewed on 19/10/2025
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KatharinaReviewed on 07/10/2025
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BeatReviewed on 25/08/2025
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PeterReviewed on 29/05/2025
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Fernando Antonio deReviewed on 15/04/2025
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AndriiReviewed on 13/04/2025
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TatianaReviewed on 24/02/2025
Review from: Happy.Rentals
TatianaReviewed on 24/02/2025
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GiovanniReviewed on 16/02/2025
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DanielReviewed on 20/01/2025
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NurReviewed on 16/12/2024
Review from: Booking.com
GIULIO RICARDOReviewed on 01/12/2024
Review from: Booking.com
PauloReviewed on 31/10/2024
Review from: Happy.Rentals
Giulio RicardoReviewed on 10/10/2024
Review from: Happy.Rentals
Chili2000Reviewed on 19/08/2024
Review from: Booking.com
SalemsairafiReviewed on 01/08/2024
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JacquesReviewed on 18/07/2024
Review from: Happy.Rentals
AndriiReviewed on 16/07/2024
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rossanaReviewed on 24/04/2024
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ChristianReviewed on 13/04/2024
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BrianReviewed on 12/04/2024
Review from: Happy.Rentals
Maria VictoriaReviewed on 11/03/2024
Review from: Booking.com
CarolineReviewed on 18/01/2024
Review from: Happy.Rentals
MarkReviewed on 19/12/2023
Review from: Happy.Rentals
ElisabethReviewed on 27/11/2023
Review from: Happy.Rentals
PatrickReviewed on 20/09/2023
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MichaelReviewed on 18/09/2023
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TraciReviewed on 11/09/2023
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KathyReviewed on 05/09/2023
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OlgaReviewed on 19/04/2025
Review from: Booking.com
GiovanniReviewed on 16/02/2025
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DELLAPASQUAReviewed on 26/09/2024
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ZdeněkReviewed on 16/09/2024
Review from: Booking.com
alexandraReviewed on 11/04/2024
Review from: Booking.com
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Response:
Thank you for your review - Happy.Rentals Team
AnneReviewed on 02/12/2025
Review from: Happy.Rentals
KhalidReviewed on 01/12/2025
Review from: Happy.Rentals
BeatReviewed on 24/09/2025
Review from: Happy.Rentals
PatriciaReviewed on 16/06/2025
Review from: Happy.Rentals
martynReviewed on 07/06/2025
Review from: Happy.Rentals
DorisReviewed on 26/05/2025
Review from: Happy.Rentals
AndriiReviewed on 04/04/2025
Review from: Booking.com
GiselaReviewed on 24/03/2025
Review from: Happy.Rentals
GiselaReviewed on 24/03/2025
Review from: Happy.Rentals
GabrielaReviewed on 22/11/2024
Review from: Happy.Rentals
MelanieReviewed on 03/03/2024
Review from: Happy.Rentals
ClaudiaReviewed on 19/11/2025
Review from: Happy.Rentals
MeredithReviewed on 09/04/2025
Review from: Booking.com
FlorentinaReviewed on 19/06/2024
Review from: Happy.Rentals